The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The labels, very good as always. This is the sixth or seventh order I have made for labels for clothes, objects, and shoes for 3 children. The problem has been that this year for the first time I was forced to take 30 clothing labels and 20 object labels, increasing the expense to more than 50€. Other times I was allowed to take 10 at a time and I spent a more reasonable amount, between 20 and 30 €. I did not like this change in policy from Petit Fernand.
Translated reviews
Response from Petit-Fernand
Dear Helena,
We sincerely thank you for sharing your experience with us. We are glad to know that the labels have met your expectations, but we regret that our change in the minimum quantity has caused inconveniences in your order. Your opinion is very valuable and we will take it into account for future improvements in our policy. We remain at your disposal for any other questions or suggestions you wish to share.
Good day,
Camille Petit-Fernand
Sincerely,
The Petit-Fernand team
J
Jessica D.
Rating: 3 out of 5
following a purchase from 06/02/2026
Quality material but an item is missing from my package
Translated reviews
Response from Petit-Fernand
Hello Jessica,
Thank you for taking the time to leave your review. We are delighted that you are satisfied with the quality of the material, but we are sorry to hear that an item was missing from your package. We have just contacted you to resolve this issue quickly.
Have a nice day,
Camille C-MonEtiquette
A
Azar O.
Rating: 2 out of 5
following a purchase from 04/02/2026
Unfortunately, a part was missing!
Translated reviews
Response from Petit-Fernand
Hello Azar,
Thank you for taking the time to share your feedback. We are sorry to learn that an item was missing from your order. Your satisfaction is very important to us, and we encourage you to contact our customer service so that we can resolve this issue as soon as possible.
We hope to have the opportunity to serve you again.
Best regards,
The Es-Ist-Meins team
R
Romina R.
Rating: 4 out of 5
following a purchase from 10/02/2026
I am very happy with the labels ordered for my children, as I have been for years. The only small downside this time is that my daughter chose the floral patterns and unfortunately they are cut off by the format of different models. You only see it upon receipt, what a shame.
Translated reviews
L
Laetitia C.
Rating: 4 out of 5
following a purchase from 10/02/2026
Beautiful labels and customizable as desired. Small suggestion: being able to create your own kit. Because the existing ones sometimes include labels that we do not need. Super quality, very interesting price and fast service.
Translated reviews
F
Friedrich S.
Rating: 4 out of 5
following a purchase from 30/01/2026
Delivery method was not clear at first, but then okay.
Translated reviews
Response from Petit-Fernand
Thank you very much for your feedback, Friedrich. We are pleased to hear that the delivery ultimately met your expectations. However, we will take your concern regarding the clarity of the delivery method into account to further improve our service.
J
Julie S.
Rating: 4 out of 5
following a purchase from 07/02/2026
I am very satisfied but the result of the heat transfer labels is a bit coarse, but I imagine it is the way of the label that gives this result! If not, very beautiful labels, I recommend!
Translated reviews
Response from Petit-Fernand
Hello Julie,
Thank you very much for your feedback and your recommendation! We are delighted that you are satisfied with your iron-on labels. We take note of your comment regarding their appearance and we will continue to work to improve our products. Your feedback is valuable and helps us to improve.
Looking forward to seeing you again on C-MonEtiquette!
Have a nice day,
Camille C-MonEtiquette
C
Caty B.
Rating: 4 out of 5
following a purchase from 08/02/2026
A
Translated reviews
A
Audrey A.
Rating: 3 out of 5
following a purchase from 04/02/2026
Speed of receipt but missing the sulfurized paper for the heat-sealable labels
Translated reviews
Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your feedback and for highlighting the speed of receipt of your order. We are sorry to hear that the sulfurized paper for the heat-sealable labels was missing. If you wish, you can use baking parchment to apply your labels. Please feel free to contact us if you need any further assistance.
Have a nice day,
Camille C-MonEtiquette
A
Amy D.
Rating: 2 out of 5
following a purchase from 25/01/2026
These stickers keep coming off the clothes when they are in the washing machine. I feel like this definitely defeats the point of buying the stickers! I feel like ive wasted money sadly.
Response from Petit-Fernand
Hello Amy,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience with our stickers and understand how disappointing it can be when products do not meet expectations. Your comments are valuable, and we will certainly take them into consideration to improve our offerings. If you would like assistance or further support, please do not hesitate to reach out to our customer service team.
Best regards,
The Petit-Fernand Team
R
roger J.
Rating: 4 out of 5
following a purchase from 04/02/2026
Good product, let's see over time.
Translated reviews
M
Marie G.
Rating: 2 out of 5
following a purchase from 03/02/2026
The labels are pretty, but half of them didn't hold up after the first wash, despite following the usage instructions.
Translated reviews
Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are glad that you appreciated the design of the labels. Regarding the washing durability issue, we are sorry to hear that. We have just contacted you to assist you :)
Have a nice day,
Camille C-MonEtiquette
A
Annette W.
Rating: 2 out of 5
following a purchase from 24/01/2026
Material not well described. Quality not satisfactory.
Translated reviews
Response from Petit-Fernand
Hello Annette,
Thank you very much for taking the time to share your opinion. We are sorry to hear that the quality of our products did not meet your expectations and that the material description was unsatisfactory. Your feedback is valuable and will help us improve our communication and services. Please do not hesitate to contact us directly to discuss your experience.
Best regards
The Es-Ist-Meins Team
J
Jennifer A.
Rating: 3 out of 5
following a purchase from 03/02/2026
Label that sticks well but names written too large
Translated reviews
Response from Petit-Fernand
Hello Jennifer,
Thank you for taking the time to share your feedback on C-MonEtiquette. We are glad that you appreciate the label, but we take note of your comment regarding the size of the names. Your feedback is valuable to help us improve our products.
Feel free to reach out to us for any other suggestions!
Have a nice day,
Camille C-MonEtiquette
S
Sylvie G.
Rating: 3 out of 5
following a purchase from 02/02/2026
TB birth pack but I also ordered labels to put on markers for school and they are way too big. However, the photo shown during the order design matched my expectations.
Translated reviews
Response from Petit-Fernand
Hello Sylvie,
Thank you very much for your feedback regarding your order. We are delighted that you liked the birth pack, but we are sorry to hear that the labels for the markers do not meet your expectations. Your comment is valuable and we are analyzing it to improve our services. Please feel free to contact us directly to discuss a solution.
Have a nice day,
Camille C-MonEtiquette
K
Katia C.
Rating: 4 out of 5
following a purchase from 02/02/2026
It would be nice to have some new features in terms of drawings and backgrounds..
Translated reviews
S
Sophie G.
Rating: 4 out of 5
following a purchase from 01/02/2026
Partially received a wrong order But usually very satisfied!
Translated reviews
M
Magali B.
Rating: 4 out of 5
following a purchase from 31/01/2026
Just a problem with a color not respected
Translated reviews
A
Angélique B.
Rating: 3 out of 5
following a purchase from 26/01/2026
I find that we do not really realize the size of the labels
Translated reviews
Response from Petit-Fernand
Hello Angélique,
Thank you for your feedback and we are sorry to hear that the size of the labels does not meet your expectations. We take your comment into account to improve the clarity of our descriptions. Please do not hesitate to contact us if you need further details. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
F
Fanny D.
Rating: 4 out of 5
following a purchase from 25/01/2026
A practical and pretty tasting box. I just regret that the small box is too small to fit apple wedges, for example.
Translated reviews
S
SIMONE J.
Rating: 4 out of 5
following a purchase from 23/01/2026
Very good
Translated reviews
S
Susan M.
Rating: 4 out of 5
following a purchase from 16/01/2026
Great product. It takes a while to arrive from France.
Response from Petit-Fernand
Dear Susan, thank you for your positive feedback about our product! We appreciate your understanding regarding the delivery time from France and are glad to hear that you are satisfied with your purchase. If you have any further questions or need assistance, please feel free to reach out.
A
Aude V.
Rating: 4 out of 5
following a purchase from 25/01/2026
Very cute.
Translated reviews
P
Peter B.
Rating: 3 out of 5
following a purchase from 02/01/2026
I am happy with the labels, but they did not arrive on time, not respecting the indicated shipping times.
Translated reviews
Response from Petit-Fernand
Dear Peter,
Thank you for sharing your experience with us. We are glad that you liked the labels, but we sincerely apologize for the misunderstanding regarding the shipping times. We will do our best to improve this aspect in the future. Your satisfaction is very important to us.
Best regards,
The Petit-Fernand team
M
MARY M.
Rating: 4 out of 5
following a purchase from 11/01/2026
Excellent website and customer service. Just to mention that a plastic covering inside the delivery envelope would help as due to rain during delivery package inside was wet . If it had plastic inside the envelope would protect the delivery inside. Apart from that delighted with service and quick delivery
Response from Petit-Fernand
Dear Mary,
Thank you for your kind words about our website and customer service. We appreciate your valuable feedback regarding the packaging, and we will certainly consider your suggestion to improve the protection during delivery. We're delighted to hear that you were satisfied with our service and the quick delivery!
Best regards,
The Petit-Fernand Team
L
Laura M.
Rating: 4 out of 5
following a purchase from 11/01/2026
Quirky and good quality products but not that easy to iron on. Like them very much though.
Response from Petit-Fernand
Dear Laura,
Thank you for your thoughtful review! We're glad to hear you enjoy our quirky and high-quality products. We appreciate your feedback regarding the ironing process and will take it into consideration for future improvements. If you have any tips or suggestions, we’d love to hear them!
Best regards,
The Petit-Fernand Team
K
Kelly A.
Rating: 4 out of 5
following a purchase from 09/01/2026
Brilliant stick, the labels are perfect and easy to use. Only downside is that the text is bigger than the preview so the design doesn't look as nice.
Response from Petit-Fernand
Dear Kelly,
Thank you for your thoughtful feedback and for rating us 4 out of 5! We're delighted to hear that you appreciate the labels and find them easy to use. We understand your concern regarding the text size and will certainly take it into consideration for future improvements. Your input is invaluable to us!
Best regards,
The Petit-Fernand Team
I
isabelle K.
Rating: 2 out of 5
following a purchase from 20/01/2026
Having ordered for my three grandchildren, the different names are mixed up in two stapled notebooks. Very convenient to offer them!!
Translated reviews
Response from Petit-Fernand
Hello Isabelle,
Thank you for taking the time to share your experience. We are sorry to hear that your grandchildren's names were mixed up. Please know that we take your feedback very seriously and we will work to improve our service.
Have a nice day,
Camille C-MonEtiquette
C
Christine M.
Rating: 3 out of 5
following a purchase from 10/01/2026
Some of the stickers came off in the wash but some did stay on. Cute little labels don’t think would order again but they work for now.
Response from Petit-Fernand
Dear Christine,
Thank you for your feedback on our Petit-Fernand stickers. We're glad to hear you found them cute, but we're sorry to learn that some came off in the wash. Your comments are valuable to us, and we’ll make sure to take them into account for future improvements. If you have any further concerns or suggestions, please feel free to reach out.
Best regards,
The Petit-Fernand Team
E
Elfa Z.
Rating: 2 out of 5
following a purchase from 10/12/2025
Ordered goods not received
Translated reviews
Response from Petit-Fernand
Good day Elfa,
thank you very much for your feedback. We are sorry to hear that you have not received your order. Your satisfaction is our highest priority, and we would like to resolve this issue as quickly as possible. Please do not hesitate to contact us directly so that we can assist you in the best possible way.
Best regards
Your Es-Ist-Meins Team
K
Katrin L.
Rating: 2 out of 5
following a purchase from 08/01/2026
Hold until the first wash. After that, you are loose or even lying in the washing machine
Translated reviews
Response from Petit-Fernand
Good day Katrin,
thank you very much for your feedback. We are sorry to hear that you had problems with our products. Your satisfaction is our highest priority, and we take your comments very seriously. Please do not hesitate to contact our customer service so that we can offer you a suitable solution. Your trust is very important to us, and we want to provide you with a positive experience.
Best regards
Your Es-Ist-Meins Team
P
Petra E.
Rating: 2 out of 5
following a purchase from 06/01/2026
I ordered for the 3rd time! The 1st time the delivery came after 10 days, the 2nd time last year I already had to complain, it came after about 3 weeks and this time it didn't arrive at all! I got my money back immediately! I also conducted a user survey, it seems it didn't arrive!?? The quality of the labels is very good, but the delivery is not okay, that's why I'm not ordering anymore!
Translated reviews
Response from Petit-Fernand
Good day Petra,
thank you very much for taking the time to share your opinion with us. We are very pleased to hear that you are satisfied with the quality of our labels. At the same time, we deeply regret the problems you experienced with the delivery of your orders. Your feedback is extremely valuable to us and helps us to further improve our service.
We hope to serve you again under better conditions in the future.
Best regards
Your Es-Ist-Meins Team
J
Jessica B.
Rating: 2 out of 5
following a purchase from 05/01/2026
Unfortunately very poor durability. The adhesives come off very quickly
Translated reviews
Response from Petit-Fernand
Hello Jessica,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the durability of our products. Your comments are important to us, and we will review your concerns internally to ensure improvement. Please do not hesitate to contact us directly if you need further assistance.
Best regards,
Your Es-Ist-Meins team
G
Gabrielle V.
Rating: 2 out of 5
following a purchase from 26/12/2025
I am disappointed with the iron-on labels, they peel off and do not stick, I end up with clothes without labels since there are not enough adhesive labels in the nursery pack. Unfortunately, I do not recommend it.
Translated reviews
Response from Petit-Fernand
Hello Gabrielle,
Thank you for taking the time to share your experience. We are sorry to hear that our iron-on labels did not meet your expectations. Please know that customer satisfaction is our priority, and we will closely examine this issue. We would be happy to help you find a solution that works for you. To this end, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
E
Evelyne L.
Rating: 2 out of 5
following a purchase from 14/01/2026
Fast, sticks well, however super disappointed with the chosen pattern which is tiny, in the end it doesn't show. Chopper from One Piece is tiny... too bad.
Translated reviews
Response from Petit-Fernand
Hello Evelyne,
Thank you for your feedback. We are glad that you appreciated the speed and quality of our product. We are sorry to hear that the pattern does not meet your expectations. We take your comments into account to improve our offer. Please feel free to contact us for any suggestions or questions.
Have a nice day,
Camille C-MonEtiquette
D
DEBORAH E.
Rating: 4 out of 5
following a purchase from 12/01/2026
Site quite clear for navigation.
Translated reviews
M
Melissa R.
Rating: 4 out of 5
following a purchase from 11/01/2026
Happy with the service but I would have liked those where we can have the phone number like for my first order
Translated reviews
G
Giovanna M.
Rating: 3 out of 5
following a purchase from 11/01/2026
The labels are great but I had ordered for 4 different children and the notebooks had all the names mixed up, it's a shame... otherwise, product quality and fast delivery as promised
Translated reviews
Response from Petit-Fernand
Hello Giovanna,
Thank you for taking the time to share your opinion. We are delighted to hear that you are satisfied with the quality of the labels and the speed of delivery. We apologize for the mix-up of names in the notebooks and will take your comments into account to improve our service.
Have a nice day,
Camille C-MonEtiquette
B
Bineta M.
Rating: 4 out of 5
following a purchase from 10/01/2026
Satisfied with the result. Fast delivery times
Translated reviews
L
Lydia T.
Rating: 3 out of 5
following a purchase from 29/12/2025
Easy to apply but they keep coming off!
Response from Petit-Fernand
Dear Lydia, thank you for your feedback on Petit-Fernand. We are glad to hear that you found the application process easy, but we apologize for the issue you experienced with the labels coming off. We will take your comments into consideration as we continuously strive to improve our products. Contact our costumer service for your quality' problem!
Giulia Petit-Fernand
We use cookies for audience measurement and improving user experience.
English 