Customer reviews of Petit-Fernand

Fast shipping, handy label booklet

I am satisfied with my order. Efficient for clothes as well as shoes. I recommend it.

The site is very good and delivery very fast. On the other hand, I find that the labels do not peel off easily from the backing and are damaged before being used.

Clothing labels peel off

I would have put 5 stars if it weren't for the problem with the custom water bottle. Let me explain. I purchased this custom water bottle which arrived on time. Upon opening the package, I noticed right away a bulge to one of the designs that already from the first wash (by hand and with a soft sponge) was more ruined. In a short time the other designs were also ruined. Customer service, however, was prompt and very kind and refunded me apologizing for the inconvenience since there was a problem from the beginning. Other than that the water bottle is beautiful and easy to use. Regardless I recommend the product. I put 4 stars only for this small problem but otherwise I can't complain!

This is my first order and I was pleasantly surprised; the finish is identical to what I ordered; the notebook format is very practical and delivery is very fast.

Fast order processing and follow-up

The shipping really took forever ^^

So far so good they've stayed stuck on really well even been in washer and dryer and still stayed on I will buy more nxt year .

Nice looking labels and good delivery. However after one wash the stickers came off my sons school Tops. Not had this problem from other label companies before.

Took way to long to get to me over 2 weeks, product nice as always but delivery way to long

The snack box isn't easy for kids to open and isn't watertight. The gourd leaked! You have to be very careful. Promotional codes don't work... The labels are fine.

Easy-to-use site, fast delivery, attractive labels. Now it remains to be seen how long it will last!

Beautiful product but not convinced they are going to work long term. First wash already lost a couple of labels

Customer care and follow-up

The models are really pretty, but the thermal labels don't hold. After the first wash, they've already peeled off, even though I followed the instructions! What a shame!

Hello my negative opinion does not concern the products but rather the delivery, it is written between 2 and 4 working days concerning me one passed the 7 days and unfortunately I counted on this delivery. And the delivery tracking was also catastrophic, it said parcel delivered when it was not.

I've been ordering labels from this site for 6 years now, and they're always so high quality, they don't peel off.

The products are great. Apart from a gourd that loses its decoration after a week and a customer service department that hasn't replied to my email in 5 days.

Fast delivery, well-designed site but low quality product for the high price.

I'm disappointed with my experience following a first order on the site that I should have received before the start of the school year. First of all, the parcel arrived completely damaged and opened at the post office with items missing. I had to return the order, thinking that the items had been stolen. The postman advised me to refuse the parcel, which was confirmed by the site advisor I spoke to on the phone. The problem was that the items were out of stock and the consultant didn't mention this to me. What's more, I had to wait 2 weeks to receive my second order, even though it was supposed to be sent without delay (which was promised to me by the site's consultant), but she preferred to wait for the order to be returned incomplete, which is not commercial. As a result, I've been unable to label my child's school supplies for the start of the new school year and have had to complete my order elsewhere.

Fast ordering on the site, choice of colors and motifs, and calligraphy. Price a little high for the quantity. Fast delivery.

Easy to customize, fast shipping

Products conform to the Visual and quality great even after several machine washes and price not excessive Large choice of pattern and color

Very satisfied

Very good products but long delivery

Very good product

Fantastic quality, however they come off in the washer which I'm a little disheartened about due to them been for school uniform.

Complies with my order.

No delivery arrived, despite the additional costs paid for fast delivery. But then the amount was quickly transferred back. So I can't say anything about the quality, but the rest was okay.

Labels are correct and adhere well to the garment. Fades a little over time!!!

The clothing labels arrived "unshaped" so I have to peel them off myself with scissors. The standard adhesive labels, on the other hand, are perfect.

Hello, these labels were offered to me by Gemo. I had no use for them so I offered them to my daughter who is expecting a baby in November. She was delighted except that she didn't know the baby's name yet so we had to put just the surname. She thought they were nice. Fast delivery

Nice and easy to use labels. I would like to have some new images to use and be able to customize different label shapes in the same package

The delivery was perfect, but unfortunately the labels didn't fit on a 30-pack, so I had to reapply about 15 of them. Too bad

The product is as good as ever. But the product for another child was sent to me first. And that took forever - easily 2.5 weeks. However, the replacement with the correct name arrived quickly and without any problems.

The colours aren't as vibrant. The red looks faded and orange. Also the image I chose is off centre so they just look quite poorly made this time. Shame as I order every year!

Easy-to-use interface. Fast order delivery

The product is very good it's just a bit expensive

Satisfied with the labels but still the same motifs