Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I'm disappointed by the size of the lettering, which is too small on the square labels and doesn't match what the visual suggests.
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Response from Petit-Fernand
Hello, We're sorry to hear that the size of the writing on the square labels doesn't match your expectations. We understand that this can be disappointing. We will pass on your comment to our team to ensure that the visuals better reflect the products. The C-MonEtiquette team
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Louise E.
Rating: 3 out of 5
The designs are great! But the stickers are so hard to get off the sheet. Great once in the clothes
Response from Petit-Fernand
Hello Louise, So sorry about this quality issue. We have sent a new batch of labels into production for you as a replacement, and hope you receive them soon. Have a wonderful day!
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Chantal Michel
Rating: 4 out of 5
Customer service is responsive. I hadn't received my order and they offered to send it back to me at no extra cost. In the end, I didn't need a new shipment.
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Adeline Blanchard
Rating: 4 out of 5
Good quality labels. They are very pretty and stick well to objects and/or clothing.
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Elodie
Rating: 3 out of 5
Great products! a must-have for kids Too bad that for my last order the delivery time indicated was not respected, receiving the labels after the start of the school year is not ideal.
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Response from Petit-Fernand
Hello, Thank you very much for your compliments on our products! We are delighted that you find them essential for your children. We are sorry that the delivery time of your last order was not respected and that this had an impact on your experience. We fully understand that receiving labels after the start of the school year is not ideal. The C-MonEtiquette team
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Cam
Rating: 3 out of 5
too long to receive
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Response from Petit-Fernand
Hello, We're sorry that it took too long to receive your order. Generally, our deliveries take between 3 and 8 working days. We understand that it can be frustrating when delivery times are exceeded. Thank you for your understanding. The C-MonEtiquette team
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Aline
Rating: 4 out of 5
Happy with the products I received. I had many delivery problems (related to the carrier and not to C my label) they were reactive and returned my order quickly.
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Stéphanie H.
Rating: 4 out of 5
The labels are well presented. So good that I didn't take enough and ordered again for my twins.
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Emily A.
Rating: 4 out of 5
Nice stickers which stay on clothes etc but quite hard to get off of the paper they're on, have ruined a few peeling corners etc to get off the booklet.
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Lucie Marikani
Rating: 4 out of 5
Très très bien
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Karine B.
Rating: 4 out of 5
A little pricey for school labels, but good for clothes and fun!
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Melie
Rating: 4 out of 5
Fast delivery, lacks a bit of design choice for older boys. Top quality labels. Not at all disappointed!
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Mgnmlou
Rating: 3 out of 5
Very pretty labels, arrived quickly, but quality to be reviewed despite the wait before wearing the clothes or shoes, from the first wash the labels come off I finish the packs but I don't think I'd recommend, shame.
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Response from Petit-Fernand
Hello, Thank you for your compliments on the design and speed of delivery of our labels. We are sorry to hear that you are experiencing quality problems with the labels after washing. This is not normal and we would like to solve this problem. Could you please email us photos of the labels concerned? This will help us understand what has happened and find a suitable solution. The C-MonEtiquette team
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Helene Jalabert
Rating: 4 out of 5
Very practical to put on and use.
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Amandine
Rating: 4 out of 5
I'm quite satisfied with the c-monetiquette labels, but from time to time I have problems: labels that are impossible to detach from their packaging or, on the contrary, peel off. Even the mini-long one isn't always practical for pens or pencils with sides; it doesn't stick well, and gets lost in the washing machine.
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Estelle
Rating: 4 out of 5
I've been ordering here for years, and I'm quite satisfied, but I had a problem this year: the shoe stickers didn't stick well enough...
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Luljeta Papazi
Rating: 2 out of 5
The delivery was fast but the quality is unfortunately not there because after one day of use the first name is erased. A pity.
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Response from Petit-Fernand
Hello, thank you for your feedback. We are delighted that the delivery was quick, but we are sorry to hear that the quality of the product did not meet your expectations and that the first name faded after one day of use. We must contact you so that we can resolve this problem and offer you a satisfactory solution. The C-MonEtiquette team
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Gabrielle Pottier
Rating: 2 out of 5
Beautiful designs. Various choices. Unfortunately poor resistance to washing (30*). Labels peel off too easily.
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Response from Petit-Fernand
Hello, Thank you for your feedback on the design and variety of our labels. We're sorry to hear that the wash resistance was not up to your expectations. We have just contacted you so that we can examine the problem and offer you an appropriate solution. Thank you for your understanding and patience. The C-MonEtiquette team
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Marguerite Vacca
Rating: 4 out of 5
Super intuitive site, delivery on time as indicated.
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Fofo
Rating: 4 out of 5
Satisfied with my purchase Gourd and labels correspond to the description
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Sarah Leroux
Rating: 4 out of 5
Very nice labels, but the kids in my daughter's class manage to remove them and steal her pens. It's the same with clothing labels: you cut the label and that's it. Only the tbermocolante ones are really good. Otherwise I love the labels, it's just the kids who are clever and manage to steal things whether they have a label or not.
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Aureline
Rating: 4 out of 5
I placed an order that never arrived, but the after-sales service did its job.
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Windy Machtelinck
Rating: 2 out of 5
Disappointed with one of the bags in my order, it had black stains, like melted plastic... above the first name (personalized bag)
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Response from Petit-Fernand
Hello, We're sorry to hear that one of the bags in your order has black spots and appears to have a quality problem. This is definitely not up to our standards. To solve this problem quickly, please contact us with photos of the bag concerned. We will be happy to help you find a satisfactory solution. Thank you for your understanding and cooperation. The C-MonEtiquette team
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Rebecca S.
Rating: 3 out of 5
The quality of the stickers themselves are very high. They remain on the items well and always last the full accademic year. However they are really hard to peel off the sheets often bending corners and edges in the process. The perforations need to be deeper to allow the sticker to be removed cleanly.
Response from Petit-Fernand
Hello Rebecca, So sorry about this quality issue. We have sent a new batch of labels into production for you, and hope you receive them soon. Have a wonderful day!
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Emmanuelle Meguira
Rating: 3 out of 5
Nice labels, but the latest version means you can only put one unique logo on all the labels. And in the pack, the number of object labels has been reduced to allow the addition of thermo-heating clothing labels. A pity.
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Response from Petit-Fernand
Hello, We're sorry that the label changes didn't meet your expectations this year. We have indeed changed the content of the packs to better meet the varied needs of our customers, but we understand that this may not suit everyone. Your feedback is valuable and will be taken into account to improve our offers in the future. The C-MonEtiquette team
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Samantha Conne
Rating: 3 out of 5
The finish is perfect, but after one wash the labels came off the clothes. It's great for the rest.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback regarding the finish of our labels. We're sorry to hear, however, that they came unstuck after washing. To better understand the problem and find a solution, could you please email us photos of the faulty labels? All the best, The C-MonEtiquette team
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Doris Landre
Rating: 4 out of 5
Beautiful customizable labels with choice of colors and patterns. Clean, intuitive website. Order received promptly, and receiving the labels in a booklet is great. The downside is that there aren't enough self-adhesive clothing labels in the kit.
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Anna H
Rating: 4 out of 5
The labels are great.
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Victoria
Rating: 4 out of 5
It's a nice sticker, doesn't come off . Just slow delivery
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Noémie
Rating: 4 out of 5
Surprised to receive the gourd with stickers. I was worried about the quality. But so far so good.
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Ewa
Rating: 2 out of 5
The order arrived very late, a few days after the start of the school year. The labels are tiny, almost illegible, but the 'pirates' gourd is top-notch and my son really likes it.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order arrived late, especially after the start of the school year, and that the labels don't match your expectations in terms of size. We understand that this may have been disappointing. However, we are delighted that your son liked the "pirates" gourd and that it lived up to your expectations. Thank you for taking the time to share your experience. The C-MonEtiquette team
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Milaisy Gutiérrez
Rating: 4 out of 5
I had problems with the shipment, but I got my money back, I will make a new one to see if I have luck, but I have never had a problem and I have been ordering with you for years.
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Magaly Ribagnac
Rating: 4 out of 5
Beautiful labels that match the ones I asked for.
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Noémie Deldicque
Rating: 3 out of 5
The labels are nice but the ones we received did not match our order. Positive points: communication and quick refund.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are delighted that our communication and refund were up to your expectations, but we are sorry for the confusion regarding the labels received. The C-MonEtiquette team
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Loli
Rating: 3 out of 5
We love this store and have been using their products (especially the clothing labels) since our little one entered kindergarten. However, the change this year of having to pick up the order at a collection point seems to us a complication (especially since the improvement in delivery time does not affect us as we are in another country). For us that it will arrive by mail to the mailbox was a very favorable point to buy in this store.
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Nicola E.
Rating: 3 out of 5
The stickers are too difficult to get off the sheet, always resulting in the edges being crumpled. This doesn't look very good when used on drinks bottles etc
Response from Petit-Fernand
Hello Nicola, Our customer support has sent a new batch for you, and has emailed you to fix this issue. Sorry about this issue with quality. Have a wonderful day!
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Line
Rating: 4 out of 5
Very commercial and understanding due to a problem with the delivery of the labels.
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Mum O.
Rating: 4 out of 5
Easy ordering process
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Melanie
Rating: 3 out of 5
The labels are always great, but the wooden balloon-shaped one, the text wasn't really centered - a bit disappointed for the price.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are delighted that you are satisfied with the labels in general. However, we are sorry that the text on the wooden balloon label is not centered properly. Please send us a photo of the label so that we can examine the problem in more detail and suggest a solution. The C-MonEtiquette team
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Amandine
Rating: 3 out of 5
Fast, careful dispatch, very reasonable prices, but the self-adhesive labels for clothing come off in the wash.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're glad you found our shipping fast and our prices reasonable. We're sorry to hear that the self-adhesive clothing labels come off in the wash. To solve this problem, please contact us by e-mail with photos of the labels in question. We're here to help! The C-MonEtiquette team
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