The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Good morning, a big thank you for your kind words! We are happy that our products are to your liking ?? See you soon! Chiara, Petit-Fernand
D
DAVOINE DIANE
Rating: 3 out of 5
The design of the bottles is very good, but the drinking systems (straw or other stopper) are poorly designed for use by children. They have to hold the bottle vertically, otherwise they can't drink.
Translated reviews
Response from Petit-Fernand
Hello Diane, We're sorry to hear about this inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Have a nice day, C-MonEtiquette customer service.
E
Emma
Rating: 4 out of 5
Great site, lots of choice in labels. Quite simple to do!!! Between the order and shipment very fast, but reception time between 3 and 8 working days, I'm at 9 days and still nothing in the mailbox. I had anticipated this before the start of the school year. I hope to receive them on time! The downside for me is the waiting time in the mailbox.
Translated reviews
E
Emy M
Rating: 4 out of 5
Very good service. Quality labels, very practical. I use them every year to mark my children's things and it works pretty well, forgotten things come back home ??. Very fast delivery. A few downsides for me: the price is still pretty high despite the back-to-school promotions with the eco packs. And there's a lack of white labels to put back on when you give or sell the garment...that would be a real plus to the service.
Translated reviews
M
Maryse
Rating: 4 out of 5
The labels are just what I expected. They are dishwasher safe and the design is nice. However, I was unpleasantly surprised to receive my different designs mixed up in the booklets, rather than having one design per booklet. We had ordered several in a single order to save on postage, but the distribution was more complicated than expected.
Translated reviews
A
aurélie
Rating: 3 out of 5
the labels are of good quality, but they're badly precut, so it's a hassle to remove them
Translated reviews
Response from Petit-Fernand
Hello Aurélie, We're sorry to hear about this problem with your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
J
Jennifer LEPETIT
Rating: 4 out of 5
Satisfied with products, delivery times and prices
Translated reviews
M
Marion Pothin
Rating: 2 out of 5
Sticky garment labels (no ironing) came off after 2 washes.
Translated reviews
Response from Petit-Fernand
Hello Marion, We're sorry for the inconvenience concerning the self-adhesive clothing labels in your order. Our customer service has contacted you to find a solution. Have a nice day, C-MonEtiquette customer service.
A
Audrey C
Rating: 4 out of 5
Convenient! No need to write on the label. But in the booklet supplied, they say that the paper to put on top of the label when using the iron is supplied, which wasn't the case for me, so I used greaseproof paper. I'm not saying anything because it was a discovery offer with a promotional code, but it's a shame it's incomplete!
Translated reviews
L
Lindsay Franzen
Rating: 3 out of 5
Unable to judge your products, order placed on August 12 and according to the package tracking, the post office is still waiting to receive it... Today is August 26....
Translated reviews
Response from Petit-Fernand
Hello Lindsay, We're sorry to hear that your order was not delivered on time. By contacting customer service, a solution has been found for you. We hope you will receive your labels soon. Good day, C-MonEtiquette Customer Service
M
Mlle alice dumas
Rating: 4 out of 5
Fast order..simple and efficient..received in 3 days.
Translated reviews
B
Besnard
Rating: 3 out of 5
They're too big for some clothes, so the site should offer different sizes. Otherwise easy to use
Translated reviews
Response from Petit-Fernand
Hello Delphine, We're sorry that the size of the labels doesn't suit you. The suggestion to offer smaller labels has been taken up. Good day, C-MonEtiquette customer service.
L
Laetitia BOUILLOT
Rating: 4 out of 5
Very well packaged and compliant products (gourd and snack box). Customizable labels, very good quality
Translated reviews
D
Delphine
Rating: 4 out of 5
The products are great, good quality and hold up pretty well! Just a problem with delivery on my last order: the 1st letter never arrived and the deadline for confirming non-receipt is 14 days, but following free reshipment, I still received everything on time. Responsive customer service.
Translated reviews
M
Mme Antonella Infantino
Rating: 3 out of 5
Sometimes labels are hard to catch
Translated reviews
Response from Petit-Fernand
Hello Antonella, We're sorry to hear about this inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
M
Magali
Rating: 3 out of 5
Fast shipping. Labels ok but some slightly damaged. My order contained too many labels for the strength of the envelope. I would have needed a stronger container for so many labels.
Translated reviews
Response from Petit-Fernand
Hello Magali, We're very sorry to hear about this problem with the delivery of your labels. Our customer service has contacted you to find a suitable solution. Good day, C-MonEtiquette Customer Service
J
Jean-pierre Bressoud
Rating: 2 out of 5
The items weren't clear enough for me and I made a lot of mistakes!
Translated reviews
Response from Petit-Fernand
Hello Jean-Pierre, We're sorry that navigation on the site wasn't clear enough. Our customer service has contacted you to try and find a solution. Have a nice day, C-MonEtiquette customer service.
C
Cyrielle Keller
Rating: 4 out of 5
Very good communication and customer service! However, a small problem with the equipment used to remove the labels...
Translated reviews
J
Jessika Ballet
Rating: 4 out of 5
Nothing to say just the quality and super fast shipping.
Translated reviews
J
Jessica
Rating: 4 out of 5
Good product, except for the fact that on pencils that are not round, the label tends to come off and has to be re-glued each time.
Translated reviews
N
Nunzia
Rating: 3 out of 5
Durable and easy to apply material labels. Unfortunately to get them on time you have to order them several times in advance. The quality is very good.
Translated reviews
Response from Petit-Fernand
Buongirno Nunzia, We sincerely thank you for your feedback! We are glad to hear that you appreciated the quality of our labels and their ease of application. We apologize for the wait it took to receive your orders and will do our best to improve delivery times in the future. Your satisfaction is important to us and we hope to serve you again soon! Clare, Petit-Fernand
K
Katie B.
Rating: 4 out of 5
Good quality, exactly what I ordered.
K
Kim H.
Rating: 4 out of 5
Labels are great however, one sheet of them are of someone else's name so we can't use them.
M
Manon Bonnet
Rating: 2 out of 5
2 flasks ordered, 1 leaked once closed and the second was not aligned once the cap was closed with the first name! Another one was sent back but the printing wasn't very careful, it's missing in a few places...and the problem remains the same! I'm very disappointed
Translated reviews
Response from Petit-Fernand
Hello Manon, We are very sorry for the inconvenience concerning your order. Our customer service has contacted you to try and find a solution. Have a nice day, C-MonEtiquette customer service.
S
Silvia
Rating: 4 out of 5
Cute labels, fast shipping
Translated reviews
A
Anita Da Silva
Rating: 4 out of 5
The labels are really pretty, easy to stick on, even the iron-on ones. However, I'm sorry that there are so many object labels, because in kindergarten we take almost nothing to school, so I think there should be fewer object labels and more clothes labels.
Translated reviews
É
Émeline Veyssiere
Rating: 2 out of 5
Label very little protected during shipment, have taken the water even before arriving in the mailbox otherwise very nice label but I have only 6 of a little dry.
Translated reviews
Response from Petit-Fernand
Hello Emeline, We are very sorry that the labels arrived damaged. Our customer service department has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
L
Lucano Inma
Rating: 4 out of 5
Solid labels that have withstood 2 washes so far. To be seen later, but they seem to hold up well. The nice thing is that you can personalize them
Translated reviews
M
Melissa Pellegrini
Rating: 4 out of 5
Superb labels
Translated reviews
L
Laeticia Méracourt
Rating: 3 out of 5
Missing labels and greaseproof paper, which should have been supplied.
Translated reviews
Response from Petit-Fernand
Hello Laeticia, We're very sorry to hear about this problem with your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
C
Camilla Arcoverde
Rating: 3 out of 5
Package arrived wrinkled, damaged
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to read your comment. It is not normal that the carrier did not deliver the order in the excellent conditions that you received it. Our customer service will send you an email. Good day, Petit-Fernand
L
Lilly perth
Rating: 3 out of 5
Order delivered quickly but impossible to enter the problem encountered with the gourd in the after-sales service area. The spout seems to have a defect which means my daughter can't drink properly. It's a pity because the design is very nice.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for leaving us your review. We're sorry about this problem and hope that the cap we sent you will arrive as soon as possible :) Have a nice day, Camille C-MonEtiquette
S
sophie v.
Rating: 4 out of 5
Good value for money.
Translated reviews
P
Plume
Rating: 3 out of 5
Nice gourd, but the cap is fragile when it falls off. Fortunately, the caps are sold separately and for a very low price.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear about this incident with your stopper. We hope you will receive it as soon as possible so that your son can continue to use his water bottle :) Have a nice day, Camille C-MonEtiquette
M
M. M.
Rating: 4 out of 5
Very good service and the product is also great, good quality!
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
A
Adriana Andrade da Cruz
Rating: 3 out of 5
I'm happy and satisfied with the product. But it was very poorly packaged for transport when I got home, the envelope was open because it was too small for the number of labels inside.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that your envelope should not have been opened. We have passed on the information to our shipping department and hope that your labels meet your expectations. Have a nice day, Camille C-MonEtiquette
J
Julie B.
Rating: 4 out of 5
Easy to use online ordering Good communications Good price Quick delivery Lovely labels
A
Amelie
Rating: 4 out of 5
Fast and accurate shipping
Translated reviews
P
Perrine Le Floch
Rating: 3 out of 5
I was disappointed this year with the quality of the gourd. The design doesn't hold up well, and the gourd falls apart after 3 weeks of use. We ordered one three years ago and had no problems. It used to be an imprint on the bottle, but now it's a self-adhesive. For the price of the gourd, the quality is no longer there!
Translated reviews
Response from Petit-Fernand
Hello, we're sorry that the personalization on your bottle is fading. It is printed directly on your bottle and should not come off. We have just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
D
Delphine
Rating: 3 out of 5
The labels are very pretty but they are difficult to detach and can tear.... The cutout doesn't always seem deep enough ... Too bad because the product is otherwise very nice
Translated reviews
Response from Petit-Fernand
Hello, we're sorry to read your message. Normally, your labels should be easy to remove from their backing, making them easier to use. We've just e-mailed you to help you. Have a nice day, Camille C-MonEtiquette
We use cookies for audience measurement and improving user experience.
English 