Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The labels are perfect as usual. This year I took the personalized water bottle. Unfortunately, it leaks even though it's tightly closed, but every time I do, my school bag gets soaked.
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Rocalcar
Rating: 2 out of 5
The bottle is nice and withstands the temperature of the liquid, I bought 3 bottles, the 3 drip a lot, if they are not standing soak the surface or bag where you carry them, so for a child bottle is something quite complicated if you want to carry it in summer in a backpack and they manage them. The 3 have been scratched immediately and one of them has lifted part of the drawing. The bottles are nice and my kids like them, they are comfortable to drink from, but in my case they leak, so they lose a lot of points.
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Response from Petit-Fernand
Hello, We are sorry to read your message. Your canteens should not be leaking like this and we have just contacted you to help you as soon as possible. Hello, Camille Petit-Fernand
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Anna
Rating: 3 out of 5
This is the 3rd time I've ordered the stickers and I've always been very satisfied. The selection of colors and images is good and the kids are always happy with the combination. This time (07.2024), however, it is almost impossible to get the small square stickers for clothes off the sheet, which makes it bumpy to use and takes some of the fun out of it. It also took a very long time for the stickers to arrive - it was much quicker in previous years
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Khaoula
Rating: 4 out of 5
Quality products Delivery a little long
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Peggy
Rating: 2 out of 5
Due to a very long processing and delivery time, we received the product too late for our planned event.
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Response from Petit-Fernand
Hello, your order was produced within 24 hours. The delivery took longer than expected and we are very sorry about that. Unfortunately, we have no control over the postal service. However, we hope that you will still be able to enjoy your order. Have a nice day, Elise, EsIstMeins
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Client(E)
Rating: 4 out of 5
Very happy with my order, but I had selected the gourd with the two types of stoppers and on receipt there was only one. I had to recommend the missing stopper. Otherwise good quality products, the children are delighted.
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B.celine
Rating: 4 out of 5
As usual, I always order labels from this site. So far, no problems to report, except on my last order when the color requested was not the right one. The bright pink is now a violet pink. Customer service was very responsive, but the error recurred... too bad.
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Chanty
Rating: 2 out of 5
Well I think it's because of the post office I didn't receive my order quickly! I placed 2 orders and only received one.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your second order. We understand how frustrating this can be. To resolve this issue, please contact our customer service department by email or telephone with the details of your order. We will then be able to investigate the situation and find a solution for you. Thank you for your understanding and we hope to resolve this issue quickly. The C-MonEtiquette team
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Adrianne E.
Rating: 4 out of 5
The stickers are great quality and are durable. The only issue I'm having is trying to take them off the backing. They must not have been cut properly or something as I've ruined a few labels trying to remove them from the backing.
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Gg
Rating: 4 out of 5
Quality product
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Lisa
Rating: 4 out of 5
Seem to be stuck well to the garments, although they have only been washed once. They were sooo tricky to remove from the sticker sheet though
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Veronique F.
Rating: 3 out of 5
The stickers are very easy to remove from the backing paper
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Response from Petit-Fernand
Hello, we are very sorry that our products are causing you problems. I have just contacted you to suggest a solution so that you can enjoy your labels. Have a nice day, Elise, EsIstMeins
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Hazel
Rating: 3 out of 5
Currently nothing to say about labels for objects. But the iron-on labels suck. No matter how well I follow the instructions for use, they come off after a while. I've wasted my money on these labels.
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Response from Petit-Fernand
Hello, We're sorry to hear that the iron-on labels didn't meet your expectations, even though you followed the instructions for use. This is an unusual problem. In order to resolve this situation, please send us photos of the labels concerned by e-mail. This will help us to better understand the problem and propose an appropriate solution. The C-MonEtiquette team
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Aurélia Lemosy
Rating: 4 out of 5
Fast, efficient, simple. Every year I order and I'm satisfied with my purchase.
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Esther
Rating: 4 out of 5
Good quality
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Martina N.
Rating: 4 out of 5
The stickers are great! The postal delivery took a very long time.
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Response from Petit-Fernand
Hello, thank you very much for your great review! Have a nice day, ? Elise, ItIsMine
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Elodie
Rating: 4 out of 5
The labels conform to the site description.
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Manuela B.
Rating: 3 out of 5
This it the third time a buy this product and I've always been impressed. However, this time around I am struggling to get the stickers out and some of them are breaking. It might be a specific issues with these particular ones.
Response from Petit-Fernand
Hello Manuela, We're sorry about this quality issue, and have sent a new batch of labels into production for you as a replacement. The order you received probably suffered from an issue with the cutting machine, which have since fixed. We hope this order arrives very soon. Have a wonderful day!
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Laura
Rating: 2 out of 5
It's the second time I've ordered and the labels do not stay on after a wash
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Lucía Cf
Rating: 3 out of 5
It is fine, although a few years ago for my older daughter the labels could be ordered without any drawing, and in the economic PAC, now you have to do it one by one and it is more expensive if you want the option without drawing.
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Response from Petit-Fernand
Hi Lucia, Thank you for writing to us. You can choose your labels without any drawing. To do so, you just need to click on the cross in the category "Pets" without any additional cost? Hello, Camille Petit-Fernand
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Clémentine M
Rating: 2 out of 5
We already ordered iron-on labels last year, following the advice on fitting and resting ... after the first machine ( 30°C as recommended ) most of them had peeled off. This year again, but with self-adhesive labels ... Really disappointed.
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Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing a quality problem with your labels. This comes as a great surprise to us, and we'd like to help you resolve the situation as quickly as possible. To do so, we invite you to contact our customer service department as soon as possible, providing photos of the problem. This will enable us to better understand the situation and offer you a suitable solution. The C-MonEtiquette team
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Anne-Sophie
Rating: 3 out of 5
Everything is fine except that I had ordered the labels with two different first names. Unlike the previous order, we received everything in a single booklet with a single sheet of fun stickers. My children would have liked to have their own booklet, especially as last year they had taken it to school to stick their labels there.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We are delighted that you are satisfied with your order as a whole. However, we understand that receiving the labels in a single booklet when you had ordered with two different first names is not ideal. We take note of your suggestion to send one booklet per first name. This could indeed improve our customers' experience. The C-MonEtiquette team
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Fanny Luis Gorrin
Rating: 3 out of 5
I did not like the delivery method, because I was not allowed to put my home address, unlike in previous years. I had to choose a local store and when the package arrived there they told the postal worker that they were no longer receiving them there, the postal worker contacted me and I had to contact him to pick up my package, so the delivery was quite cumbersome. The products arrived well, but I tell you, the delivery of the products should be improved.
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Response from Petit-Fernand
Hi Fanny, We have indeed decided to change our shipping methods to ensure a faster and safer delivery than before. We are sorry to read that you had so many problems and we will take it into account. However, we are not changing our products and we hope you will continue to like them ! Good day, Camille Petit-Fernand
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Laura D.
Rating: 2 out of 5
One letter missing from the first name on the bag, the sticker on the snack box stuck on crookedly, for the price I find it light. And it was impossible to contact them...
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Response from Petit-Fernand
Hello, We're very sorry about this incident. To better understand what may have happened, please contact us by e-mail and provide photos of the problem. This will help us find a solution quickly. The C-MonEtiquette team
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Babe
Rating: 2 out of 5
Pblem of order, to this day not solved because the recreated order left in another place of withdrawal !!!!!
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Charline Mourey
Rating: 4 out of 5
The latest iron-on labels are of poorer quality than those previously ordered. They don't adhere as well to clothes, and don't come off the pages as well (about ten of them have been thrown away). They're still very pretty, though, and the shoe labels (right/left) are absolutely brilliant.
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Sancha Mazzucco
Rating: 2 out of 5
I received my labels 10 days after school started, even though the order was placed well in advance.
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Response from Petit-Fernand
Hello, We're sorry to hear that your labels arrived after the start of the school year, despite the fact that you placed your order well in advance. We understand how frustrating this has been for you. We will look into this situation to avoid similar delays in the future. We appreciate your patience and understanding and hope that, despite this setback, you are satisfied with the labels. The C-MonEtiquette team
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Ilka
Rating: 2 out of 5
The print fits, but unfortunately the stickers are not really well punched out, so I have to remove every single sticker (!) from the foil again with nail scissors, otherwise you can't get them off at all. This is really tedious and tests my patience to the limit.
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Response from Petit-Fernand
Hello, we are sorry that you are experiencing problems with our products. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
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Carine
Rating: 2 out of 5
Order of August 16 still not received (we are on 4/09), it was suggested to me on 30/08 to reorder because it was too complicated to launch a tracking procedure with Chronopost. I accepted and asked for free delivery charges for an express order (for back-to-school week). The code received was invalid, and it took 5 days to get an answer after my complaint e-mail. Too late, I ordered on your competitor's site. Order received today, unbeatable. I am very disappointed by C-monetiquette, it was my last order with you.
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Response from Petit-Fernand
Hello, We're very sorry for the delay in receiving your August 16th order and for the complications with the discount code. We fully understand your frustration, especially during the back-to-school period. Your feedback is invaluable and will help us improve our services. We look forward to earning your trust again in the future.
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Joyce C.
Rating: 4 out of 5
Easy to order. Fast delivery. easy to use distinctive for children even if they cant read.
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Ruth
Rating: 4 out of 5
I love these name tags. They are so easy to use. However, this latest batch were hard to peel away.
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Jouvin Ludivine
Rating: 3 out of 5
Order real to my expectations delivery on time
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback! We are delighted that your order met your expectations and that delivery was made on time. The C-MonEtiquette team
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Client
Rating: 4 out of 5
Order received very quickly Nice products but - brighter colors than these pastels would be less babyish (petrol blue, yellow...) - the stopper on my straw bottle broke after only 10 minutes of use. I had time to wash it, then my son picked it up and dropped it...I'm going to buy a new cap and see if it lasts longer...
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Marie Kevin
Rating: 2 out of 5
Labels not received Responsive customer service. Fast refund.
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Response from Petit-Fernand
Hello, Thank you for your positive feedback regarding our customer service. We are very sorry that you did not receive your labels as expected. We hope that the quick refund was able to compensate for this incident. The C-MonEtiquette team
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Cesa Amélie
Rating: 4 out of 5
Fast and efficient Thank you for your responsiveness. I hope these labels will last over the school year.
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Lucia
Rating: 4 out of 5
Very cute and useful labels for identifying baby's clothing. It is also fun to create all the combinations between pictures and colors
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Lana J.
Rating: 3 out of 5
Order and delivery ok and fast The quality (color, feel, adhesive strength, etc.) is ok. Unfortunately, it is difficult to remove the adhesive from the booklet and the edges are often torn. Cutting solves the problem but is not practical.
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Response from Petit-Fernand
Hello, thank you for your review. We have just contacted you to offer you a solution. I look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Yaya
Rating: 4 out of 5
Great labels... too bad I had to wait so long to receive them: over a week.
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Ahlem
Rating: 4 out of 5
Good experience. Fast delivery. We offer personalized labels with many choices! A minor complaint is the lack of diversity in the first and last names on the advertising items. Personalization is for everyone, not just "Luna and Thomas".
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Estelle Guillotte
Rating: 4 out of 5
Fast delivery
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