The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Fast shipping and labels conforming to the order, however, the envelope tore and the notebooks arrived in a LaPoste packet. The envelope was clearly not suitable for the purchase, more precautions should be taken regarding the packaging.
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Response from Petit-Fernand
Hello Valentina,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the speed of the shipping and the conformity of the labels. We take your comment regarding the packaging into account and will ensure to reevaluate our shipping methods to improve our customers' experience. Your satisfaction is important to us.
Have a nice day,
Camille C-MonEtiquette
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Dani C.
Rating: 2 out of 5
following a purchase from 27/12/2025
The customisation and designs are nice but despite following the iron-on instructions carefully (and having used iron-on techniques in the past), disappointingly these have started to unstick after only a couple of washes at 40 degrees. I won’t be purchasing these again,
Response from Petit-Fernand
Hello Dani,
Thank you for taking the time to share your experience. We are delighted that you appreciate our customizations and designs. We are sorry to hear that you are experiencing issues with the transfer. Your feedback is valuable and will help us improve our quality. Please feel free to contact our customer service to discuss your situation.
Kind regards,
Giulia Petit-Fernand
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Fatiha B.
Rating: 4 out of 5
following a purchase from 04/01/2026
Honestly, it sticks very well. I gave it 4 stars because it is stated that I am entitled to at least 20%, but they did not explain that it is only on a few offers.
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Justine R.
Rating: 4 out of 5
following a purchase from 29/12/2025
We are (once again) very happy with our purchase. The waiting time for delivery was a bit longer this time while usually very fast.
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LAURENT L.
Rating: 3 out of 5
following a purchase from 04/01/2026
I am disappointed with my 3rd order.. I received adhesive labels that only stick to the labels... but the first 2 orders were iron-on transfers.... I was expecting the same thing.. that said, the transfer labels do not last long on clothing
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Response from Petit-Fernand
Hello Laurent,
Thank you for taking the time to share your opinion. We are sorry, however, that the format chosen for this order does not fully meet your needs.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
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Emmanuelle H.
Rating: 4 out of 5
following a purchase from 03/01/2026
Fast and careful shipping, very appreciated! Small downside: the sulfurized paper for ironing was missing from the package. The quality of the labels seems a bit worse than during my previous purchases: thicker, harder to thermofuse and detach from the support.
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Response from Petit-Fernand
Hello Emmanuelle,
We sincerely thank you for your constructive feedback. We are delighted to learn that you appreciated the speed and care of the shipment, and we take note of your comments regarding the sulfurized paper and the quality of the labels in order to improve our services. Please do not hesitate to contact us for any questions or assistance.
Have a nice day,
Camille C-MonEtiquette
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Mélanie U.
Rating: 4 out of 5
following a purchase from 03/01/2026
I ordered different labels for my 3 children that all got mixed up in the notebooks. It's really not practical at all and it had never happened to me before even though I have already placed several orders in the past.
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Aurélie P.
Rating: 4 out of 5
following a purchase from 03/01/2026
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Haizea A.
Rating: 2 out of 5
following a purchase from 23/12/2025
I thought it was printed but it's a sticker stuck to a tupper.
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Response from Petit-Fernand
Hello Haizea,
Indeed it is a sticker, as indicated on our website. The idea is to allow customization to be changed when necessary without having to buy the entire product again. This way, the tupper can be easily reused :)
Have a good day,
Camille Petit-Fernand
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MAELA B.
Rating: 2 out of 5
following a purchase from 31/12/2025
The glass and the labels are fine. However, I bought a personalized water bottle but honestly, we are struggling; the straw does not work, so I have to open it to drink properly. Except that it is for my 2-year-old daughter, so I am very disappointed.
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Response from Petit-Fernand
Hello Maela,
Thank you for taking the time to share your feedback. We are glad that you appreciated the glass and the labels. Regarding the personalized water bottle, we are sorry to hear that you are having difficulties with the straw, especially for your little girl. Your satisfaction is our priority, and we would be happy to help you resolve this issue. Please do not hesitate to contact us so that we can find a solution.
Have a nice day,
Camille C-MonEtiquette
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Claudia L.
Rating: 4 out of 5
following a purchase from 19/12/2025
These are amazing for water bottles etc they stick really well and last all school year (and beyond) through washes and all sorts however they don’t stick to clothes labels
Response from Petit-Fernand
Thank you for your feedback, Claudia! We're glad to hear that you find our labels effective for water bottles and that they endure throughout the school year. We appreciate your note regarding clothing labels and will take it into consideration for future improvements.
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Larissa A.
Rating: 4 out of 5
following a purchase from 19/12/2025
I have already ordered from them 2 times, a wonderful product! This time the delivery was delayed a bit more, arriving 5 days late but I had chosen standard delivery
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Response from Petit-Fernand
Dear Larissa,
Thank you for your feedback and for choosing Petit-Fernand twice! We are happy that you like the product. We apologize for the delay in delivery and understand that it can be frustrating. We will do our best to improve the service in the future.
Thank you again for your understanding and your valuable comments.
Best regards,
The Petit-Fernand team
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Elisabeth K.
Rating: 4 out of 5
following a purchase from 29/12/2025
Very practical and quick. The only downside is that some labels come off. You just need to iron them.
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Patricia L.
Rating: 4 out of 5
following a purchase from 27/12/2025
Very good article Fast delivery Very satisfied
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Silvia B.
Rating: 4 out of 5
following a purchase from 17/12/2025
I thought the backpack would be a little stiffer, but everything is very nice.. the price is a bit too high for my taste, but very nice.
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Response from Petit-Fernand
Dear Silvia,
Thank you for your feedback! We are glad that you appreciate the design of the backpack. We will take your observation regarding the stiffness and the price into consideration. Your opinion is very important to us and helps us improve.
Best regards,
The Petit-Fernand team
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lolo M.
Rating: 4 out of 5
following a purchase from 26/12/2025
very good
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Léa C.
Rating: 3 out of 5
following a purchase from 25/12/2025
Order and delivery were great but the product has changed and the label cracks at the first iron press. This didn't happen with previous orders. I'm a bit disappointed but it works yay and the girl was able to go on a school trip with everything well labeled.
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Response from Petit-Fernand
Hello Léa,
Thank you for your feedback and we are glad to hear that the order and delivery met your expectations. However, we are sorry to learn that you encountered a problem with the label. Your comments are valuable and will help us improve the quality of our products. Please do not hesitate to contact us directly for any further assistance, so that we can provide you with a satisfactory solution.
Have a nice day,
Camille C-MonEtiquette
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Ronca S.
Rating: 4 out of 5
following a purchase from 07/12/2025
Good customer service, top and customizable labels
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Response from Petit-Fernand
Dear Silvia, we sincerely thank you for your positive feedback! We are pleased to know that you appreciated our customer service and customizable labels. We invite you to visit us again soon at Petit-Fernand!
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Samantha T.
Rating: 3 out of 5
following a purchase from 13/12/2025
I think the bottles we ordered are very lovely and well made. However one of the bottles lock/catch broke off within a week when it fell off the sofa which is a shame when they’re not cheap bottles!
Response from Petit-Fernand
Dear Samantha,
Thank you for taking the time to share your thoughts with us. We’re delighted to hear that you find our bottles lovely and well-made. However, we sincerely apologize for the issue you experienced with the lock/catch. Your feedback is invaluable, and we will certainly look into this matter to improve our products. If you need assistance with a replacement or have any further concerns, please do not hesitate to contact our customer service.
Best regards,
GiuliaPetit-Fernand
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Christina F.
Rating: 4 out of 5
following a purchase from 17/12/2025
The items are good, except the learning cup is a bit small I think. I haven't had the chance to try the labels yet, but the stamp is great.
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Sabine Friederike D.
Rating: 2 out of 5
following a purchase from 08/12/2025
I did not receive the order. A refund was granted to me on short notice.
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Response from Petit-Fernand
Good day, Sabine Friederike. Thank you very much for your feedback. We are sorry to hear that you have not received your order. We are always working to improve our service and appreciate your feedback. Please do not hesitate to contact us again if you have any further questions. Best regards, Your Es-Ist-Meins team.
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Laury P.
Rating: 4 out of 5
following a purchase from 18/12/2025
Very disappointed by the lack of feedback on my purchase validation issue despite a call and the request to send an email. But I really liked the item and I am satisfied with its use. Fast shipping once my order validation was finally possible. Site bug??
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Roberta S.
Rating: 4 out of 5
following a purchase from 07/12/2025
Always top labels, nice case but from the photo it looked bigger.
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Response from Petit-Fernand
Dear Roberta, we thank you for your positive feedback on the labels and for your comment on the box. We apologize if the dimensions did not meet your expectations and we will take your observation to improve our visual communication. We hope to see you again soon at Petit-Fernand!
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Corinne P.
Rating: 4 out of 5
following a purchase from 17/12/2025
Very fast
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Kaoutar B.
Rating: 4 out of 5
following a purchase from 12/12/2025
Compliant. Very practical and cute
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Sharon T.
Rating: 4 out of 5
following a purchase from 01/12/2025
Very good service and product.
Response from Petit-Fernand
Dear Sharon,
Thank you for your positive feedback and for giving us a 4/5 rating! We are delighted to hear that you are satisfied with our service and products. Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Petit-Fernand Team
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Maria K.
Rating: 4 out of 5
following a purchase from 01/12/2025
The font size is smaller than the last order, although the same procedure was followed.
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Response from Petit-Fernand
Dear Maria, thank you very much for your feedback on your last order at "Es-Ist-Meins". We regret that the font size did not meet your expectations and will take your comments into account to improve future orders. Please do not hesitate to contact us directly if you have any further concerns.
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Marie-Jo B.
Rating: 4 out of 5
following a purchase from 07/12/2025
Always happy a nice choice to personalize the labels
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Response from Petit-Fernand
Dear Marie-Jo, we warmly thank you for your positive review and your flattering comments regarding our selection of labels. We are delighted to know that you appreciate the customization and we hope to continue to satisfy you with our products. Do not hesitate to come back to us for any request or suggestion!
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Laura E.
Rating: 3 out of 5
following a purchase from 05/12/2025
The iron-on labels peel off directly
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Response from Petit-Fernand
Hello Laura,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with our iron-on labels. Your feedback is valuable and will help us improve the quality of our products. We have just contacted you directly so that we can find a solution together.
Have a nice day,
Camille C-MonEtiquette
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Anne J.
Rating: 3 out of 5
following a purchase from 05/12/2025
I thought the labels were made of fabric
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Response from Petit-Fernand
Hello Anne,
Thank you for taking the time to leave your feedback. We are sorry to hear that our products did not meet your expectations in terms of materials. We offer a variety of labels, but fabric labels are indeed not part of that range.
Your feedback is valuable!
Have a nice day,
Camille C-MonEtiquette
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Dominique B.
Rating: 4 out of 5
following a purchase from 01/12/2025
I thought I would receive iron-on labels, but they are just adhesive. I may have misread or mischecked the choice, but it didn't seem very clear to me. It's for my mother's clothes as she is going into a nursing home, and I'm afraid they won't hold up in the wash.
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Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback, and we apologize for the confusion regarding the type of labels. Please know that our adhesive labels are designed to withstand multiple machine washes, but we understand your concerns. Don't hesitate to contact us if you have any other questions or if you would like more details about our products.
Have a nice day,
Camille C-MonEtiquette
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Aurore V.
Rating: 4 out of 5
following a purchase from 01/12/2025
The designs are very beautiful and the quality is there. A small downside on the water bottles where the designs did not last a year, but it seems to me that the "gluing" technique is different on the last ones purchased.
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Mireille O.
Rating: 4 out of 5
following a purchase from 01/12/2025
Great as usual !!!
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AURELIEN P.
Rating: 3 out of 5
following a purchase from 30/11/2025
Sticker on the box poorly stuck. Moreover, we did not think it was directly printed on the box lid, and not on a sticker then applied to the lid. A bit disappointed.
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Response from Petit-Fernand
Hello Aurélien,
Thank you for taking the time to share your feedback. We are sorry to learn that the sticker on the box did not meet your expectations and that the presentation did not match your expectations.
As specified on our site, the customization of our boxes is indeed done by a sticker that allows you to change the customization without changing the product as a whole. To assist you with your order, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Sarah S.
Rating: 4 out of 5
following a purchase from 30/11/2025
Could be a little bigger for the labels that are not iron-on
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Roxane F.
Rating: 3 out of 5
following a purchase from 29/11/2025
Pretty labels but came off after 3 washes.... too bad
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Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback on our labels. We are sorry to hear that they did not hold up after several washes and we take your comments into consideration to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Alex S.
Rating: 2 out of 5
following a purchase from 16/11/2025
First wash and the sticker has come out. Good for pencil cases or shoes
Response from Petit-Fernand
Hello Alex,
Thank you for your feedback. We're sorry to hear that your sticker didn't meet your expectations. We appreciate your comments and will take them into consideration to improve our products. If you have any further concerns, please feel free to reach out to us.
Best regards,
Giulia Petit-Fernand
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Nelly B.
Rating: 4 out of 5
following a purchase from 26/11/2025
In accordance with my request. Delivered quickly. The best review will be from my little girls to whom I am giving the kits for Christmas....
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Christelle M.
Rating: 2 out of 5
following a purchase from 25/11/2025
The labels do not hold enough......
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Response from Petit-Fernand
Hello Christelle,
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and helps us improve our products. Our customer service has just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Cathy S.
Rating: 4 out of 5
following a purchase from 23/11/2025
Package received quickly and in good condition
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