The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
C
Christiane Toutsch-Dodion
Rating: 4 out of 5
Labels conform, but delivery time much too long. I needed a label to mark gifts, unfortunately I had to give the gifts without labels.
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
J
Julie Rivoire
Rating: 3 out of 5
Fast delivery Very pretty gourd but seems fragile. Bought for my daughter's summer camp. On its first day, the gourd was all damaged with the outside decoration missing. The straw came off...and was lost...
Translated reviews
Response from Petit-Fernand
Hello Julie, We're sorry to hear about the problem with your daughter's gourd. We've just contacted you to try and find a solution! Our customer service is available from Monday to Friday to help you, so don't hesitate to call us if you have any problems with your order...? Have a nice day, Sarah- CMonEtiquette
C
Carine Forgerit
Rating: 4 out of 5
Convenient to use, fast shipping, as described. No complaints.
Translated reviews
Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
M
Mikiie Rom
Rating: 3 out of 5
Good, but a few flaws on some of the label pages. Otherwise good rendering!
Translated reviews
Response from Petit-Fernand
Hello Melanie, We're sorry to hear that some of our pages are faulty. In order to help you as much as possible, we have just sent you an e-mail. Don't hesitate to contact our customer service team, we're here to help you! Have a nice evening? Sarah- CMonEtiquette
H
Helene
Rating: 3 out of 5
Disappointed I thought that the label could be stuck anywhere on the textile of the clothes and in fact it only sticks on the brand label of the clothes.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to hear that you're not completely satisfied with your labels. However, it is clearly stated on the product sheet of our website and on the checkbooks received that our self-adhesive clothing labels are only intended to be stuck on clothing labels. Have a nice evening? Sarah-CMonEtiquette
M
M Cherfouh
Rating: 3 out of 5
I find the labels rather nice, I tested a machine wash no problem nickel but what I dislike is that you can remove the label easily without too much effort and a child can do it and I chose these labels precisely for school.
Translated reviews
Response from Petit-Fernand
Hello, we're sorry that our self-adhesive labels don't fully meet your expectations. This range is designed to withstand the washing machine and tumble dryer, but can indeed be removed by pulling on it, in order to facilitate the resale or donation of garments unlike our iron-on labels which cannot be removed.?? A lovely evening to you, Sarah-MonEtiquette?
A
Anissa ANNETTE
Rating: 4 out of 5
Good quality products, fast delivery. Would recommend!
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
1
1000696189
Rating: 3 out of 5
I've been a customer of C mon étiquettes for many years, and unfortunately there was a shipping error on my last 2 orders, even though the correct address was up to date on my account. Fortunately, Elise from customer service was reactive and reshipped my order at their expense. I don't understand how this could happen 2 times in a row a year apart. So I'm wondering whether I should recommend them again.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your feedback. Our teams were able to detect the reason for these erroneous receipts so that this does not happen again in the future. We are sincerely sorry that this has happened to you on two occasions and hope to see you again for future orders ? Have a nice day, Camille C-MonEtiquette
I
Invité
Rating: 4 out of 5
Very satisfied, beautiful work
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
M
Monia Akiémé
Rating: 4 out of 5
Easy to use and efficient
Translated reviews
Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
M
Marina ZMYSLOWSKI
Rating: 4 out of 5
The product I ordered was not what I needed.
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
C
Cindy Chevreux
Rating: 3 out of 5
I've been ordering from Monetiquette since my eldest went back to school. The labels are beautiful and they love to personalize them themselves. On the other hand, they're holding up less and less. Over the course of the year, many of them have been removed and things have ended up being lost. I ordered them this month for the start of the new school year in September, received them promptly, put them on each of the crayons to get a head start since we'll be going on vacation soon, and the next day when I showed them to my son, half of them had already partly peeled off. What a shame!
Translated reviews
Response from Petit-Fernand
Hello Cindy, Thank you for taking the time to write to us. We are very sorry to hear that your labels are coming off. Our Customer Service has just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
K
Kwok Ma
Rating: 3 out of 5
I had to repeat the order 2 times because I could no longer find my current basket. This happened when I had to interrupt the order because my daughter was getting into mischief...I came back about 1/2 hour later and my basket had been reset.
Translated reviews
Response from Petit-Fernand
Hello, We're sorry to read your message. It must be a connection problem or a computer problem. In fact, your products are available for several hours in your basket, especially if you make your purchase from your customer account. We hope your order has finally been processed. Have a nice day, Camille C-MonEtiquette
H
hamet m?lodie
Rating: 4 out of 5
Very nice label, but thinner ones for pens, felt-tips and crayons would be great.
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your positive feedback, which makes us very happy! We already offer mini labels? Have a nice day, Elise, C-MonEtiquette
N
Nelly
Rating: 4 out of 5
As usual
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
M
Mme MICHA BRIGITTE
Rating: 4 out of 5
The variety of designs, colors and fonts allows for real customization. Now it's time to test them over time.
Translated reviews
Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
A
Anaïs Gilet
Rating: 3 out of 5
Nothing to say about the labels, but they were delivered when it was raining, in a simple envelope. As a result, I have damaged labels.
Translated reviews
Response from Petit-Fernand
Hello Anais, We're sorry to hear that your labels were damaged during delivery. We have just contacted you to find a solution! Have a nice day? Sarah- CMonEtiquette
C
colette gabillet
Rating: 4 out of 5
easy to order
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
K
Karolin M.
Rating: 4 out of 5
Nice selection, fast delivery. Simple processing. Unfortunately I ordered for two children, two different names and it arrived in a booklet. That's a real shame.
Translated reviews
Response from Petit-Fernand
Hello, We actually deliver in a single booklet if it is not a pack. Please call us next time after ordering so that we can make the necessary arrangements and send you separate booklets. ?? Have a nice day, Elise, EsIstMeins
M
Marie-Odile De Freitas Fernand
Rating: 4 out of 5
Fast delivery
Translated reviews
Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
J
Julie
Rating: 4 out of 5
I had some delivery problems but everything was fine. It's a shame I had very little feedback from customer service, but all's well that ends well. The kids are happy. I'm off to prepare for the start of the new school year. Thank you very much for solving the problem.
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
A
Amandine
Rating: 3 out of 5
Very nice labels, but delivery was complicated because the envelope was almost all torn on receipt. Thank you for the return, a very commercial gesture on your part :)
Translated reviews
Response from Petit-Fernand
Hello Amandine, We're sorry that the envelope was damaged during delivery. We have just contacted you in order to help you.?? Have a nice day ? Sarah, CMonEtiquette
K
Kerry
Rating: 3 out of 5
Loved that I was able to pick colours and design to go on the labels but the longevity of the labels aren't there in comparison to other labels I've previously used. The clothing labels aren't even lasting the academic year! I really wanted to convert to these but sadly I've been left disappointed.
Response from Petit-Fernand
Hi Kerry, Thank you for your feedback. We are really sorry to hear that. We do not have all the informations we need to contact you, please our customer service so that we can help. Chiara, Petit-Fernand
L
L N
Rating: 4 out of 5
Fast delivery, good quality
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
C
Carmen Manrique
Rating: 4 out of 5
I value the quality and design of the products purchased. In addition, the personalization of the products makes them special in our home.
Translated reviews
L
Lisa Geoffroy
Rating: 4 out of 5
The only downside is the delivery.
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for your very kind feedback! We're sorry to hear that the delivery took longer than expected. ?? Have a nice day, Elise, C-MonEtiquette
B
BOISSERENQ
Rating: 4 out of 5
Playful choice of personalisation Quick receipt of labels No overpainting when the pack is opened The labels look just like on the website!
Translated reviews
Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
R
Rita C.
Rating: 4 out of 5
First time I've ordered and received within a reasonable timeframe, recommended by friends, the quality is good, very professional design and interesting packaging, although would love it arrived sooner.
Response from Petit-Fernand
Hi Rita, we're thrilled to have made a customer like you happy! ? Thank you for your support. Chiara, Petit-Fernand
C
CAROLE LE ROY
Rating: 2 out of 5
I'm not satisfied with the delivery time for a product I ordered on 28/06 and received on Thursday 4/07, and what's more, it was invoiced.
Translated reviews
Response from Petit-Fernand
Hello Carole, We're sorry to hear that you didn't receive your order in the expected time. We have just contacted you by e-mail in order to find a solution. ?? Have a nice day! Sarah- CMonEtiquette
S
Stephanie S.
Rating: 4 out of 5
Sometimes difficult to remove from the carrier
Translated reviews
Response from Petit-Fernand
Hello, thank you very much for your great review. We are delighted that you like your order. ? Have a nice day, Elise, EsIstMeins
C
Cristian
Rating: 4 out of 5
Aesthetically very nice water bottles, just as pictured. Shipping a little slow. Plastic cap too fragile to give it in the hands of children.
Translated reviews
Response from Petit-Fernand
Good morning Cristian, thank you very much for your kind comment and feedback about our caps. We are happy that you liked our products. ?? Chiara, Petit-Fernand
C
cliente
Rating: 4 out of 5
Already bought last year, the labels are superb! They hold up very well over time. However, I paid 9 euros for a 24-hour delivery because my order was urgent. In the end, it arrived 4 days late. So I didn't use them. So I ordered them for nothing. To this day I haven't heard back from the sales department.
Translated reviews
Response from Petit-Fernand
Hello Marianne, Thank you for your comment, we're delighted to hear that the labels meet your expectations?!?? I haven't found any trace of an e-mail or call from you, so please don't hesitate to contact us so that we can help you! Have a nice day,? Sarah- CMonEtiquette
D
Daria P.
Rating: 4 out of 5
Bright colors, many different sizes, excellent quality of materials, super fast shipping. Only flaw : subjects mostly for babies/toddlers up to 8/9 years old. For my 11 year old son I make labels only with name and very few figures.
Translated reviews
Response from Petit-Fernand
Good morning, thank you for sharing your appreciation. We are glad to have satisfied you with our products. ?? Graiz for your suggestion, your feedback is important to us. Chiara, Petit-Fernand
A
Aurelie
Rating: 4 out of 5
I bought my son a water bottle for his entry into kindergarten. It's a good quality product. What I find positive is that you can change the cap because they break easily with a small child instead of buying a new bottle.
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
V
Virginie Boutet
Rating: 4 out of 5
Perfect labels as requested
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
C
Christine Stachowiak
Rating: 4 out of 5
Fast green-letter shipping, a wide choice of labels, quick and effective gluing to garments. We'll see about the return after washing via the colonies' collective washing machines.
Translated reviews
Response from Petit-Fernand
Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
S
Sandra
Rating: 4 out of 5
Good quality labels, fast delivery. Please note that for small label sizes, there is no drawing, just the name; the children were very disappointed...
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
J
Julie Mm
Rating: 2 out of 5
I ordered (acknowledgement of receipt received, invoice received, account debited) but I can't find my order on my account...
Translated reviews
Response from Petit-Fernand
Hello Julie, Without an order number, we don't have access to your history. Please contact us so that we can help you! We are available Monday to Friday from 9am to 5pm by e-mail and from 9:30am to 12pm and from 2pm to 5pm by phone.?? Have a nice day! Sarah, CMonEtiquette
We use cookies for audience measurement and improving user experience.
English 