The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello Sara, Thank you so much for your positive feedback. ?? A lovely day to you, Elise, C-MonEtiquette
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I. S.
Rating: 4 out of 5
the choice of labels and fast delivery
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Response from Petit-Fernand
Hello, Thank you very much for your purchase from us and your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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Jade
Rating: 3 out of 5
I use them for both children for quite some years now and are brilliant and don't wash out and lift so really good product. But the waiting for them to come was like nearly 3 weeks. Really slow.
Response from Petit-Fernand
Hello Jade, Thank you for yuor message. We are really happy that you like our products :) However, we are really sorry for the delay with Royal Mail. Kind regards, Camille Petit-Fernand
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Barbara S.
Rating: 4 out of 5
They have a wide selection of customizations, the adhesive clothing labels are durable, a little less so the thermoadhesive ones that came off for me. Top the extremely helpful customer service
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Response from Petit-Fernand
Good morning, Thank you very much for your positive comment. We are always here to help you the best we can. ?? I wish you a good day, Elise, Petit-Fernand
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Sally C.
Rating: 4 out of 5
I usually order from you and receive goods in a timely manner but this last order took a markedly long time to arrive, for some reason. Stickers are great as ever, just wanted to flag the long delivery time as having been unusual. Thank you!
Response from Petit-Fernand
Hi, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Wanlin
Rating: 4 out of 5
Very good label quality and rendering. The pack formulas are very practical. Too bad there's no pack without iron-on labels, or the option of creating a fully customizable pack (choice of label shape, number of labels per type, type of labels (iron-on or not).
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you. We'll take your suggestion about the packs into account...? Have a nice day, Elise, C-MonEtiquette
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Mary
Rating: 4 out of 5
Everything arrived as ordered, not very fast but this is the Canary Islands and that's the way it goes.
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Response from Petit-Fernand
Hello, Thank you for leaving us a comment. I hope everything is to your liking ! ?? Hello, Camille Petit-Fernand
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Melle CHARLOTTE SEIN
Rating: 4 out of 5
Very good. Corresponds to visualization.
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Response from Petit-Fernand
Hello Charlotte, Thank you so much for your heartfelt feedback. ?? A lovely day to you, Elise, C-MonEtiquette
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Celine Andries
Rating: 2 out of 5
It's hard to say as the order still hasn't arrived. I just hope that the heat-sensitive labels will be more effective than the last order. They went off in the washing machine (despite 30gres) or didn't hold on to the fabric despite the instructions I followed.
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Response from Petit-Fernand
Hello Céline, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Natalia
Rating: 4 out of 5
I like it a lot, the only thing is that it took a long time!
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Response from Petit-Fernand
Hi Natalia, We are sorry that the post office took so long for the delivery. But we are glad you like them ! ?? Good morning, Camille Petit-Fernand
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Anna
Rating: 4 out of 5
Faithful to the description given on the site and fast delivery. This is the 2nd time I've ordered, I'm happy with it.
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Response from Petit-Fernand
Hello Anna, Thank you very much for choosing C-MonEtiquette for your order. We're delighted to have you as part of our little family. ?? Beautiful day to you, Elise, C-MonEtiquette
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Laura J.
Rating: 3 out of 5
My initial order wasnt posted out. Then when I chased this I was sent the wrong order. However, responses were very prompt and this was rectified
Response from Petit-Fernand
Hi Laura, Thank you for your feedback. We are really sorry for this. However, we are pleased that you received your order and hope you are satisfied with it. Thank you for your trust, Chiara Petit-Fernand
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ES
Rating: 3 out of 5
I have ordered from EsIstMeins several times and have always been satisfied. This time shipping took two weeks and the print is unfortunately blurred (white on dark green). That's why I was quite dissatisfied this time.
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Response from Petit-Fernand
Hello Elizabeta, We are very sorry that our products are causing you problems. We have just contacted you to get more information about this. Have a nice day, Elise, EsIstMeins
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Edward H.
Rating: 3 out of 5
Delivery took a long time.
Response from Petit-Fernand
Hi Edward, We are very sorry for this delay, and thank you for sharing your feedback. Unfortunately, we cannot intervene in mail delays that are beyond our control. We are glad that you have received your order. Have a lovely day, Chiara Petit-Fernand
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Veronica P.
Rating: 4 out of 5
Cute and durable object labels perfect for my babies who always lose everything
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Response from Petit-Fernand
Good morning Veronica, Thank you very much for your trust, we are glad to read your message ?? Good day, Chiara Petit-Fernand
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Noâm
Rating: 2 out of 5
Order delivered quickly, product barely 3 days old and already a letter of my son's first name coming out of the gourd, without having been through the dishwasher or extreme use Shame and disappointment.
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Response from Petit-Fernand
Hello, We're sorry to hear that you're having problems with your gourd. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
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Maria
Rating: 4 out of 5
I had a problem with the delivery, because they registered with the same number two orders, but after contacting customer service they solved it and sent me mine.
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Response from Petit-Fernand
Hi Maria, We are here to help you? Thank you for your confidence ! Good morning, Camille Petit-Fernand
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Stéphanie
Rating: 4 out of 5
My order took longer than expected to arrive. Customer service kindly suggested a solution, but in the meantime I've received my labels. They are very practical and very pretty. What's more, I got a free sticker for the kids, and they were delighted.
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Response from Petit-Fernand
Hello Stéphanie, Thank you very much for your feedback. We're here to help! Have a nice day, Elise, C-MonEtiquette
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Marie-Paule DUBOIS
Rating: 4 out of 5
Easy label design, wide choice of colors and shapes
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Response from Petit-Fernand
Hello Marie-Paule, Thank you very much for your positive comment. Have a nice day, ? Elise, C-MonEtiquette
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Federica D'Angelo
Rating: 4 out of 5
Hello, I bought for the second time, one year after the first, personalized labels for my two children who go to the nursery, I must say that the product is of good quality and resistant because after many washings of clothes they have not I have never peeled off a label, I am very satisfied. As for the prices, when there are discounts or packages already made, they are certainly practical. I just have one note to make (first it's not their fault) the last order didn't arrive even though I waited a day longer than the estimated delivery date, but I must say they were kind and helpful to catch me up. .order at their expense.
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Response from Petit-Fernand
Hello Federica, Thank you very much for ordering from C-MonEtiquette and for your valuable feedback. Our customer service is always there to help you as best we can! ????? Have a nice day, Elise, C-MonEtiquette
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Sandra S
Rating: 2 out of 5
The parcel arrived late and open
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Response from Petit-Fernand
Hi Sandra, Thank you for leaving us a comment. We are sorry to hear that your envelope arrived opened. We have contacted you to make sure that everything is complete. Good day, Camille Petit-Fernand
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Silvia H.
Rating: 2 out of 5
The delivery exceeded the specified time by several days.
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Response from Petit-Fernand
Hello Silvia, We are sorry to read that the delivery took longer than expected, but we still hope that you like your order. Have a nice day, Elise, EsIstMeins
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Isa Pereira
Rating: 4 out of 5
Superb after-sales service!
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Response from Petit-Fernand
Hello Isabelle, Thank you very much for ordering from C-MonEtiquette. Our customer service is always there to help you in any way we can! ????? Have a nice day, Elise, C-MonEtiquette
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Léna Genot
Rating: 4 out of 5
My order was lost, quick response
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Response from Petit-Fernand
Hello Léna, Thank you very much for choosing us for your order and for leaving us a positive note despite this delivery incident. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Karen G.
Rating: 2 out of 5
Post issue order failed to arrive but due to post. Replacement order was much speedier but arrived after I needed it.
Response from Petit-Fernand
Hi Karen, Thank you for your message, We are very sorry for this delay, and thank you for sharing your feedback. We are glad that you have received the replacement order. Have a lovely day, Chiara Petit-Fernand
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Amelia G.
Rating: 3 out of 5
The water bottle is very nice too bad the name is off-center ??
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Response from Petit-Fernand
Good morning Amelia, Thank you for your message. One of our operators has already contacted you in order to help you. We look forward to your reply to bring you a solution as soon as possible. Good day, Chiara Petit-Fernand
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estelle
Rating: 3 out of 5
I'm very happy with the labels as always, but I asked for a relay point delivery to get it in 2 or 3 days and it took over a week.
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Response from Petit-Fernand
Hello Estelle, Thank you very much for your review. We are sorry that your order took longer than expected. ?? Unfortunately, we have no influence on the postal service, but we are happy to see that you like your labels. ?? Have a nice day, Elise, C-MonEtiquette
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Cindy Michiels
Rating: 2 out of 5
I haven't received them yet. Especially since it was quicker at the beginning of the school year.
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Response from Petit-Fernand
Hello Cindy, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Cindy
Rating: 2 out of 5
Nice design, but the iron-on labels don't hold, one wash at 40 and they come off! Very disappointed!
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Response from Petit-Fernand
Hello Cindy, We're very sorry to hear about this problem with your order. Could you please contact us by phone so that we can look into it together and find a solution for you? Have a nice day, Elise, C-MonEtiquette
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Ryuk
Rating: 4 out of 5
My son is starting kindergarten in September, so he has to label all his little things. I took the kindergarten pack to identify his clothes, shoes, cup, doudou etc.. Super-fast delivery, customizable colors, fonts and the option of adding a little drawing. Really top-notch. I really recommend it.
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Response from Petit-Fernand
Hello, Thank you so much for leaving us a positive note. It means a lot to us to know that the whole family likes the pack. ???? Have a nice day, Elise, C-MonEtiquette
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Manuela F.
Rating: 4 out of 5
Well-built website, clear and effective product presentation
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Response from Petit-Fernand
Good morning Manuela, Thank you for sharing your opinion ?? We are really happy to hear that you are satisfied with your experience with Petit-Fernand. Have a great day, Chiara Petit-Fernand
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Laura
Rating: 2 out of 5
Order not received said 3-10 days for delivery by royal mail Ordered 8 April and still nothing received
Response from Petit-Fernand
Hi Laura, We are really sorry for that. Please contact our customer service, as we do not have enough information to reach. We would like to help you. Have nice day, Chiara Petit-Fernand
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gerlando
Rating: 4 out of 5
Great customer service, I hadn't had my shipment delivered (with regular post) and they offered to reship it for free or refund me. I chose the new shipment and now have the product I ordered!
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Response from Petit-Fernand
Good morning, Thank you so much for ordering from us and leaving us a positive note. It means a lot to us. I wish you a good day, ??? Chiara, Petit-Fernand
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Bertocco M.
Rating: 4 out of 5
The first shipment I believe was lost. I contacted customer service and a no-cost shipment was made immediately. Good service
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Response from Petit-Fernand
Good morning, We are pleased to read your comment and to know that you are satisfied with your experience with Petit-Fernand? I wish you a good day, Chiara Petit-Fernand
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Emilie MOUQUE
Rating: 4 out of 5
Very pleased with the iron-on labels we received. They are solid and nice. My son is also happy with the result. If I could make one remark, it would be to extend the range of images offered because my children are 9 and 12, and for their age, it's a bit lacking.
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Response from Petit-Fernand
Hello Émilie, Thank you very much for taking the time to leave us a positive note, we are delighted to see that you like your order. We take note of your suggestion. ?? Have a nice day, Elise, C-MonEtiquette
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nathalie Reneaud
Rating: 4 out of 5
Hello I haven't used it yet. I will come back to give my opinion.
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Response from Petit-Fernand
Hello Nathalie, Thank you so much for your positive review, which means a lot to us. ?? A lovely day to you, Elise, C-MonEtiquette
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Yannick Leroy
Rating: 3 out of 5
The labels are of good quality, but the delivery time is not respected. I therefore advise you to order in advance.
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Response from Petit-Fernand
Hello Yannick, We're sorry to hear that delivery took longer than expected. However, we're pleased to see that you're happy with the quality of our labels. Have a nice day, Elise, C-MonEtiquette
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Sarah LEGO
Rating: 4 out of 5
Very happy with the result and received very quickly
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Response from Petit-Fernand
Hello Sarah, Thank you for choosing us for your order and for leaving us such a positive note. Have a nice day, ? Elise, C-MonEtiquette
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Arianna M.
Rating: 4 out of 5
Aside from some delivery delays I have to say that the customer service has been great and the product is fantastic! Super quality and functionality! I am satisfied with ?
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Response from Petit-Fernand
Good morning, Thank you so much for entrusting us with your order, we are happy to have you as part of our Petit-Fernand family! ????? Good day, Chiara, Petit-Fernand
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Helena Pita Torrente
Rating: 4 out of 5
I am not giving 5 stars because this time they took a little longer than usual (I have ordered at least 10 labels, and they always take less time, except in September, when they tend to have more demand due to the back to school) and because the lettering on the clothing labels was a little shaky.
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Response from Petit-Fernand
Hello Helena, Thank you for always trusting us? Hello, Camille Petit-Fernand
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