Customer reviews of Petit-Fernand

The purchase of the product was perfect (choice, personalization, delivery, fitting of the labels), but I was very disappointed by the resistance. The garments were washed at 40 degrees (not in a private washing machine, but in a commercial washing machine) and unfortunately the labels only held up to one or two washes at best.

Fast ordering. Labels are easy to use

There was nothing wrong with the product, but I didn't realise it was being posted from France. Despite the French name, I'd checked it was a .Co.uk website, and noted you'd said Royal mail would be delivering, and that your dispatch was within 48 hours. I was under a deadline as my mum was moving to a care home. Due to it coming from France the labels didn't arrive in time, meaning the labels ordered can now not be used, and we had to pay again for an alternative. I wish I'd known postage would take longer than normal royal mail within the UK. Also, make your account before placing your order. I made it directly following my order, but it could not be linked to my order, meaning I couldn't track it.

The print turned out very well, I really like it. lots of different design options. Even a little Grati sticker sheet was included, very sweet, thank you very much. I was a bit sad about the shipping, I didn't know that it comes from abroad and therefore takes a long time.

Product conforms to order, fast delivery.

The shipping is super fast!! and the labels are super pretty!! there's a lot of choice and that's great!! The only downside is that the clothing labels are a little difficult to remove from the backing, but apart from that it's very well explained and very fast! bravo!

Fast and accurate delivery. Choice of motifs but poor quality labels.

The delivery time was exceeded and did not arrive in time for my children's departure.

We ordered some name labels from them from them to label my daughter's clothes. The labels look nice and easy to apply and strong in enough to survive the washing machine. My initial order didn't arrive in time, but when I mentioned it to them, they were understanding and sent a new batch to me which I did receive quickly.

The stickers are great! Unfortunately, shipping took a little longer. Therefore 1 star less.

They are good, but I thought they were made of leather.

I ordered stick on name labels for my daughter and they are great.Its just delivery can take bit of a time so need to order well in advance to get them on time.

Unfortunately, the product did not arrive on time. Despite this, the call center arranged for the order to be resubmitted at 0 cost, and on the third dispatch it finally arrived at its destination.

Product as described, slow delivery but good quality.

Very nice labels, however I find it limiting to have to choose one additional design that applies to all in packages of many formats. Give the opportunity to diversify

Shipping took a long time, but the stickers are also very good. Clothing labels even stick to the drinking bottle and it has been in the dishwasher several times ;-)

Good product. Labels are a good price and so easy ! No more sewing hundred of names on school uniforms! Purchased drinks container and lunch box . Lovely item but heavy. My 3 yr old Grandson struggled . Had to put away until he is older sadly . So had to repurchase items more suitable. That said ….. I Would definitely recommend this company . Label delivery was free and items arrive in a timely manner

I love the stickers! The only comment is that it would have been great to receive all the stickers in one booklet, like I did 2 years ago. Instead, I received several booklets, which is not practical (4 booklets for 2 children, one non-stick, one stick)

Product arrived all wet so some labels are unusable shame Otherwise nothing to complain about.

My order has not arrived. Customer Service offered me a new shipment but this one has not arrived either, besides I have to wait the same delivery time as a normal package when I have already waited for it with the first shipment that never arrived, I have waited 20 days for some labels that have never arrived.

Fast and reliable service so far.

All ok..........

The order was easy to place, but complicated to send and receive. The delivery times quoted are not always correct.

The shipping is fast and the labels are super and pretty .??

Shipping very long. And the letter arrived broken and opened.

I like these labels because they don't need ironing and they are not customizable, as a complaint I liked the sizes that were there before better than the ones they have now.

Very fast, very pretty labels, very practical sticky version on clothes.

Great products, but weeks for them to arrive. I since ordered two more sets and have been waiting over a month.

Never received my order, they replied to my email offering me a new order or a refund, quick response and kind staff! Thank you

Order arrived fast and on time

Long delivery time

Hello, the labels are very nice but it's a shame you didn't put them in a waterproof envelope... the envelope got soaked. The stickers don't stick very well any more and the labels for ironing on clothes, in my opinion, won't be as effective any more. Best regards. Donia Ben Sliman

I always order them for my children, I had a problem with my order not arriving, I contacted them and they sent it back super fast and free of charge, I love them.

I'm a bit disappointed because the self-adhesive labels don't always stick well and I had to use several for one garment.

Fast, simple and efficient. As much for the personalization as for the reception of the product. I just need to add a few little characters that I find limited, otherwise it's very good.

The site asks for a delivery address that you fill in, and finally sends the parcel to another location far, far away from the one you want, and a day later than promised. Tip: don't pay extra for delivery.

Punctual and quite fast shipping service. The labels are not what they used to be. They come off after a few washes

Hello, I'm sorry I can't track the shipment of my order, it's a shame... If the result is really up to my expectations. Thank you very much.

Labels are difficult to separate from self-adhesive inserts

Nice, intuitive website. Fast shipping, but ecologically very shocking. I ordered 4 boxes of snacks, which were shipped in 2 cartons with tape firmly attached, even though all 4 boxes fit easily into a single carton. A waste of cardboard, Scotch tape and space in transit. It's worth noting, however, that the products are protected by cardboard rather than plastic bubble-wrap.