Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
always liked it very much, but at the time of buying an extra cap for a bottle, which I had already done a few years ago, I got it wrong because they really took off the line and I didn't notice since it was there before. To give it back, though, I have to pay shipping and it's not convenient for me, so I have a new bottle without a cap and two more caps that I don't need in either of the two different stylus bottles I have.
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Response from Petit-Fernand
Good morning Beatriz, Thank you for your message. We are sorry for what happened. Our customer service has offered you the return solution to meet your request. We remain available for any information and wish you a good day, Chiara Petit-Fernand
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Antonino S.
Rating: 4 out of 5
Good morning order arrived on time, I purchased two custom water bottles in my opinion beautiful, the only flaw very delicate, after a week some stickers came off, otherwise excellent thermal! I contacted customer service by sending attached photos, they immediately apologized by forwarding me a new water bottle and contacting production for the incident so they can solve the problem in the future! Good job guys this is the way to work!
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Response from Petit-Fernand
Good morning Antonino, Thank you for your feedback and your trust. I hope the new water bottle will arrive as soon as possible! ?? Good day, Chiara, Petit-Fernand
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Maria T.
Rating: 4 out of 5
Product conforms to the description. Quick service . Good experience which I have repeated.
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Response from Petit-Fernand
Good morning Maria Teresa, What a pleasure to read your positive comment. Thank you so much for sharing your opinion and for your confidence ?? Good day, Chiara, Petit-Fernand
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Charlotte Jamot
Rating: 4 out of 5
The labels are as nice as ever, but when I ordered 2 sets I would have liked 2 sets with 2 sets of stickers, 2 different notebooks as on previous occasions. I wanted to give them to 2 children and have to cut the notebook in 2... It's not much, but it's not a great gift.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Amandine R.
Rating: 4 out of 5
I came across your site totally by chance and I must admit I was afraid it was a scam. I received my labels in 3 working days and the result is consistent with the visual on the site. I took the minis to put on my archery arrows and it's perfect! There's just one small problem: if you order before creating an account, you can't track your order, which is a bit of a shame.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're always here to help you in any way we can!?? Have a nice day, Elise, C-MonEtiquette
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Bijou
Rating: 3 out of 5
Hello, I haven't yet used the labels I ordered for my daughter, but the visual is very nice.
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Response from Petit-Fernand
Hello, Thank you for your feedback. We hope you will be completely satisfied with your labels. Have a nice day, Elise, C-MonEtiquette
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Client
Rating: 2 out of 5
The iron-on labels are pretty but wash out. I'm disappointed.
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Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
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Djinedie Traore
Rating: 4 out of 5
Hello. The quality is magnificent.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Pascal Mun
Rating: 2 out of 5
Out of two orders,only one arrived,regrettable. No possibility of control, no follow-up, payment made for a totality. Bad experience
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Response from Petit-Fernand
Hello, Thank you very much for your email. We are sorry that you have not yet received your order. You were unable to track your order, as you chose standard shipping without a tracking number. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Sandy B.
Rating: 3 out of 5
Faster delivery service as took quite a few days to receive name labels
Response from Petit-Fernand
Hi Sandy, We are very sorry that you experienced a delay due to the mail. Thank you for sharing this suggestion, your feedback helps us to improve. Our customer service is always available, Have a lovely day, Chiara Petit-Fernand
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Marie
Rating: 3 out of 5
Quality products and fast dispatch (as evidenced by the postmark). However, it took the post office 20 days to bring me the labels (even though they were priority items). I contacted the after-sales service, which never replied (normally within 24 hours)!... but which didn't hesitate to call me back so that I could evaluate the after-sales service. In conclusion, C mon etiquette is a serious and reliable site... but you shouldn't encounter any problems because the after-sales service is non-existent. From now on, the rule will be "work it out for yourself!"
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Response from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We are also available by telephone to deal with your queries and complaints. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Joan Laisné
Rating: 3 out of 5
Average quality - see how the labels hold up in the wash
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Response from Petit-Fernand
Hello, Thank you for your feedback. We hope your labels meet your expectations. Have a nice day, Elise, C-MonEtiquette
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Manuella Leneutre
Rating: 4 out of 5
I received my parcel on time and very well done.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Chantal
Rating: 4 out of 5
Very happy with my purchase, the labels are top notch. And very responsive customer service.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're always here to help you in any way we can!?? Have a nice day, Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
Despite a first order that did not arrive because of the post! C my label reacted very quickly and my order is there!
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We're always here to help you in any way we can...? Have a nice day, Elise, C-MonEtiquette
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Adeline T
Rating: 2 out of 5
The labels are always very pretty, but this time I was very disappointed with my order. The self-adhesive labels for objects, clothes and shoes only lasted 48 hours. First time this has happened with C my label.
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Response from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Anna
Rating: 4 out of 5
The item was delivered without a hitch.
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Response from Petit-Fernand
Thank you very much for ordering from us. We are delighted to have you as part of our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
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Caroline Massem
Rating: 4 out of 5
Very good print quality 4 stars because it doesn't always stick 100% sometimes it comes off in the first wash.
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Response from Petit-Fernand
Hello Caroline, Thank you very much! We've just contacted you to suggest a solution? Have a nice day, Elise, C-MonEtiquette
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Lucie Gruny
Rating: 4 out of 5
I contacted customer service because of a fault with my gourd. The person I spoke to was very pleasant and the problem was resolved very quickly. Customer service is easy to contact and very responsive?
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Response from Petit-Fernand
Hello Lucie, Thank you very much for your feedback, we're always here to help you as best we can! ?? Have a nice day, Elise, C-MonEtiquette
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Pignone J.
Rating: 4 out of 5
Products as described. Useful and with beautiful graphics.
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Response from Petit-Fernand
Good morning Jessica, What a pleasure to read your message. Thank you very much for your confidence? Good day, Chiara, Petit-Fernand
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Delphine G
Rating: 4 out of 5
An error when I received my order, a part had been forgotten. Customer service was very reactive and sent me back the forgotten part immediately.
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Response from Petit-Fernand
Hello, We're sorry again for the inconvenience and hope you enjoy the rest of your order. We are always here to help you in any way we can. Have a nice day, Elise, C-MonEtiquette
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Lucie Gruny
Rating: 4 out of 5
I received a gourd with a rust stain on the bottom, impossible to make a request via the website and attach photos. And I contacted on messenger but no answers. I managed to contact customer service, which is very responsive. Only 3 days later I received a new gourd. Thank you very much
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Response from Petit-Fernand
Hello Lucie, We're sorry that sending your request via our form didn't work. The sending of your photos must have blocked the sending of the request. ?? However, following our telephone conversation, we hope that the new gourd you will receive will meet your expectations? Have a nice day, Camille C-MonEtiquette
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Frederic Soulier
Rating: 4 out of 5
Already ordered and happy so redone. Just that I would have liked to have 2 different notebooks for my labels knowing that there were 2 different first and last names.
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Response from Petit-Fernand
Hello, Thank you so much for your trust and loyalty, we're delighted to have you in our C-MonEtiquette family. ?? Beautiful day to you, Elise, C-MonEtiquette
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Ao'r
Rating: 3 out of 5
Name stickers are great, but hard to get off the page and often the corners curl up.
Response from Petit-Fernand
Hello Anna, Many thanks for your feedback. Your opinion is important for us to improve and meet your expectations.?? Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
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Alexandra L.
Rating: 4 out of 5
The gourd is very pretty, I'm just a little worried that the patterns won't last over time - it's like a relief. I took the one with the spout and what's practical is that I've been able to add a classic lid when my little one grows up. So far, I've never been disappointed with my purchases.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Eléonore T.
Rating: 4 out of 5
Great labels. But delivery took longer than usual.
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Response from Petit-Fernand
Hello, We're delighted that you're happy with your order! However, we're sorry to hear that delivery took longer than expected. Unfortunately, we have no influence on the postal service. ?? Have a nice day, Elise, C-MonEtiquette
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Aurélie Chevalier
Rating: 4 out of 5
I've ordered 2 times now and I'm very satisfied.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Marine Abdouli
Rating: 2 out of 5
I was unfortunately very disappointed with my order on the site I received 1 item out of the 3 ordered impossible to make a claim on the site that constantly displays an error message when validating (an error occurred) and this despite my multiple attempts several days later. So I made a paypal dispute and was reimbursed for the missing items. Too bad because I needed these items for my son's birthday. The timing was too late to place a new order, and considering how difficult it is to file a claim, I don't feel like ordering again.
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Response from Petit-Fernand
Hello, We're sorry to hear that you've had a bad experience. Please be assured that we are available by phone to respond to urgent requests. Have a nice day, Elise, C-MonEtiquette
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Rozenn
Rating: 4 out of 5
Package received as requested. It's a pity that you can't get a bigger view when designing the product. But the result lives up to expectations. We'll see over time if it holds up.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback, which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Frédérique
Rating: 4 out of 5
The principle is great. You can personalize the labels, which is cool. I used them last year. A lot of them are still in place on clothes and very legible despite a lot of washing. They don't hold up so well in shoes.
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Client
Rating: 4 out of 5
Great but delivery time a little too long...
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! We're doing everything we can to improve our delivery services? Have a nice day, Elise, C-MonEtiquette
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Murielle Mezrai
Rating: 3 out of 5
Hello, Having ordered several times, I have always been delighted with the adhesive textile labels you offer. I'm very disappointed with the latest ones I've received. For one of the two models, nothing to complain about. However, on the other, the labels don't stick to the garment and if by chance they manage to hold on after a day, they all come off when you put them in the washing machine... Is this a production problem?
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Response from Petit-Fernand
Hello Murielle, We're sorry to hear about this problem with your order. We have just contacted you to find a solution. Have a nice day, Elise, C-MonEtiquette
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Maeva Midon
Rating: 2 out of 5
I had already ordered labels and was satisfied with this site and the quality of the labels. I ordered a personalized gourd with straw for my daughter. After a few weeks of use, the bottle is already broken and leaking. I'm very disappointed with the quality of the product considering the price! My daughter is very careful.
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Response from Petit-Fernand
Hello Maeva, We're very sorry to hear about this problem with your gourd. Please do not hesitate to contact us so that we can discuss the matter. Have a nice day, Elise, C-MonEtiquette
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Charlotte Vande Wiele
Rating: 3 out of 5
As for the gourd, I'm very disappointed... I received it yesterday. I washed it by hand for the first time this morning. And I've already noticed dents at the base of the gourd... even though I didn't "mistreat" it. Knowing that these are water bottles designed for children, I wonder how long the color will hold up... if after only 2 minutes of use (washed in a stainless steel sink with a brush) it's already showing signs of knocks...
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Response from Petit-Fernand
Hello, We are sorry to hear that you are experiencing problems with your gourd. You have confirmed that you received the gourd in perfect condition and you noticed scratches after cleaning it. So this is a problem of use and cleaning and not a problem of manufacture or quality. Have a nice day, Elise, C-MonEtiquette
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Mrs P.
Rating: 4 out of 5
The quality of the product was great but unfortunately I have got to reorder due to a spelling mistake
Response from Petit-Fernand
Hello Paulette, Many thanks for your positive feedback. ?? We are glad to hear that! Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
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Client
Rating: 3 out of 5
I'm disappointed. I found several labels in the washing machine. I thought they were washable. For your information, I wash my clothes at 40 degrees
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Response from Petit-Fernand
Hello Isabelle, We're sorry to hear about this problem with your order. We have just contacted you to find a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Anastasiya Slv
Rating: 4 out of 5
The product, the stickers with the child's name, are fine. The delivery time is around two weeks.
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Response from Petit-Fernand
Hello, Thank you for your message. ?? We are delighted that you like our products ! Hello, Camille Petit-Fernand
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Gaillard
Rating: 4 out of 5
Very good, except that the labels and the font on them are very large.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Tim
Rating: 3 out of 5
Unfortunately, after a short period of use, there is a distinct taste from the silicone straw. The bottle is very high quality and our little one drinks very well from it. The imprint of the name and the design are also very appealing.
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Response from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you for more information. Have a nice day, Elise, EsIstMeins
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Michel Alquier
Rating: 4 out of 5
Quality product but does not stick to all surfaces. See if it holds after several washes of clothes.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us. We're delighted to have you as part of our C-MonEtiquette family! We'll be in touch about the materials you've applied your labels to...? Have a nice day, Elise, C-MonEtiquette
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