The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Thank you for taking the time to leave a review. We are sorry to hear that you did not receive the sulfur paper with your labels. Your feedback is valuable and we will check this point to improve our services. We have just sent you an email :)
Have a nice day,
Camille C-MonEtiquette
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Rachel T.
Rating: 3 out of 5
following a purchase from 24/11/2025
The order arrived quickly but some labels get damaged when ironing
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Response from Petit-Fernand
Hello Rachel,
Thank you for your feedback. We are glad that your order arrived quickly. We are sorry to hear that some labels got damaged during ironing. Your feedback is valuable!
We invite you to contact us so we can assist you :)
Have a nice day,
Camille C-MonEtiquette
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Laura L.
Rating: 2 out of 5
following a purchase from 31/10/2025
The labels came off after washing
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Response from Petit-Fernand
Hello Laura,
Thank you for your feedback. We are sorry to hear that you have encountered problems with our labels. Your satisfaction is our priority, and we are constantly working to improve the quality of our products. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Philippe C.
Rating: 4 out of 5
following a purchase from 21/11/2025
Labels always conforming to our design choice made on the brand's website. Delivery is very fast and the ease of use of the labels is also great. I highly recommend!
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Lydie E.
Rating: 3 out of 5
following a purchase from 18/11/2025
Hello, I am satisfied with the personalized snack box but disappointed with the small personalized blue silicone cup because the name and the design engraved on the cup have no color and are therefore almost invisible: it's a shame!
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Response from Petit-Fernand
Hello Lydie,
Thank you for your feedback. We are delighted that you are satisfied with the personalized snack box, but we are sorry to learn that the blue cup does not meet your expectations in terms of visibility. Your comment is valuable to us and we will study it to improve our products.
Have a nice day,
Camille C-MonEtiquette
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Sophie G.
Rating: 2 out of 5
following a purchase from 18/11/2025
My package never arrived but the customer service is very responsive and the refund is made instantly
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Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We are pleased to hear that our customer service was able to respond quickly to your request. We sincerely regret that your package was not delivered as expected. Please feel free to reach out to us for any other questions.
Have a nice day,
Camille C-MonEtiquette
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Nicole L.
Rating: 4 out of 5
following a purchase from 15/11/2025
Very happy with the result Label seen at my granddaughter's I highly recommend these labels
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VERONIQUE D.
Rating: 3 out of 5
following a purchase from 13/11/2025
Very practical for marking light-colored clothing only
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Response from Petit-Fernand
Hello Véronique,
Thank you for your feedback regarding your order. We are delighted that you find our product practical for light-colored clothing, and we take note of your comment to improve our offer. Please feel free to share your suggestions on other types of textiles, we would be happy to hear from you.
Have a nice day,
Camille C-MonEtiquette
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Sabine A.
Rating: 4 out of 5
following a purchase from 03/11/2025
Fast delivery, too bad that you can no longer choose white text on a light blue background, it used to be possible, a better selection of characters would be nice
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YAHIAOUI N.
Rating: 4 out of 5
following a purchase from 13/11/2025
Fast service, nice label, for now I don't know if it holds up in the wash.
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Nadine G.
Rating: 2 out of 5
following a purchase from 12/11/2025
Not much exact product description... which is not suitable for my specific needs
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Response from Petit-Fernand
Hello Nadine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your comments are valuable and we will work on improving the descriptions to better help our customers find what they need.
Have a nice day,
Camille C-MonEtiquette
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Melany L.
Rating: 3 out of 5
following a purchase from 11/11/2025
Pretty water bottle but I didn't think there were labels stuck on it
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Response from Petit-Fernand
Hello Melany,
Thank you for taking the time to leave us your feedback.
I want to reassure you that the personalization of our water bottles is not a label that we stick on but rather a print directly on your product.
Our customer service remains available to answer your questions if needed.
Have a nice day,
Camille C-MonEtiquette
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Aline A.
Rating: 4 out of 5
following a purchase from 11/11/2025
Colorful and functional
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Maurice Albert A.
Rating: 4 out of 5
following a purchase from 09/11/2025
good product
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Anais M.
Rating: 4 out of 5
following a purchase from 04/11/2025
labels conforming to the order, I haven't had the time to add them to the clothes yet but the format is ideal
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Delphine B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Never a problem
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Amélie S.
Rating: 3 out of 5
following a purchase from 09/11/2025
Unfortunately, this is not your responsibility but the labels arrived all wet in my mailbox
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Response from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your labels arrived in this condition, and we will forward your feedback to the relevant services to improve our shipping process.
We have just contacted you to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Nimaman M.
Rating: 4 out of 5
following a purchase from 08/11/2025
Super
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Emilie B.
Rating: 2 out of 5
following a purchase from 07/11/2025
The labels are perfect as usual, but I am very disappointed with the water bottle I got for my daughter which is not waterproof at all! Water leaks from the cap screw as soon as the bottle is not upright, and in a child's bag, this is not practical at all!
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your feedback. We are glad that you are satisfied with our labels. Regarding the water bottle, we are sorry to hear that you are experiencing issues with its waterproofing. Your feedback is valuable and helps us improve our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Delphine V.
Rating: 4 out of 5
following a purchase from 05/11/2025
Nothing to say about the merchandise but I paid an extra fee for fast delivery, I was told it would arrive by November 11 at the latest, my daughter was leaving for green classes on November 12; that's why I ordered there.. and my package arrived at the pickup point on November 12 during the day, so too late... It was useless... Too bad because the result is very beautiful.
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Ferrara S.
Rating: 4 out of 5
following a purchase from 26/10/2025
Everything perfect except for a bit long delivery times.
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Berthelin I.
Rating: 4 out of 5
following a purchase from 05/11/2025
The shipping is very long
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Dominique G.
Rating: 2 out of 5
following a purchase from 04/11/2025
The chosen illustration is barely visible on the labels…
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Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback. We are sorry to learn that the illustration on your labels does not meet your expectations. Your opinion is valuable and we take it into account to improve our products.
Have a nice day,
Camille C-MonEtiquette
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LUCILLE B.
Rating: 4 out of 5
following a purchase from 04/11/2025
Good
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Isabelle C.
Rating: 4 out of 5
following a purchase from 03/11/2025
Super
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Laura C.
Rating: 3 out of 5
following a purchase from 03/11/2025
Hello, I took a water bottle with a flower logo, I am a bit disappointed with the color, but happy with the cups. Best regards
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Response from Petit-Fernand
Hello Laura,
Thank you for your feedback and your comments regarding the water bottle and the cups. We are sorry to hear that the color does not meet your expectations. Your satisfaction is important to us, and we take your comments into account to improve our products. Please feel free to contact us for any other suggestions.
Have a nice day,
Camille C-MonEtiquette
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Joséphine D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Great! The font size is a bit too large on the one-line heat transfer label.
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Richard C.
Rating: 3 out of 5
following a purchase from 17/10/2025
Very good for the labels, however disappointed with the stamp
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Response from Petit-Fernand
Hello Richard,
Thank you for taking the time to share your opinion. We are glad that you are satisfied with our labels, but we regret that the stamp did not meet your expectations. We invite you to contact us directly so that we can understand your concerns and find a solution. Your satisfaction is important to us.
Have a nice day,
Camille C-MonEtiquette
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geoffrey B.
Rating: 2 out of 5
following a purchase from 02/11/2025
A bit disappointed to feel the patterns as just a simple label stuck on, especially for the price.
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Response from Petit-Fernand
Hello Geoffrey,
Thank you for your feedback. We are sincerely sorry to hear that the water bottle does not meet your expectations.
Rest assured, the customization of our water bottles is done by printing directly on the product to guarantee you quality products :)
Have a nice day,
Camille C-MonEtiquette
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Anne Marie C.
Rating: 4 out of 5
following a purchase from 01/11/2025
Ras
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Miranda H.
Rating: 2 out of 5
following a purchase from 21/10/2025
Slightly disappointed as the clothing labels came off after only 3 washes, which is definitely not what I got them for!
Response from Petit-Fernand
Hello Miranda,
Thank you for your feedback. We are truly sorry to hear that the clothing labels did not meet your expectations. At Petit-Fernand, we strive for quality and would appreciate the opportunity to make this right for you. Please reach out to our customer service team so we can assist you further. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand
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Pauline C.
Rating: 2 out of 5
following a purchase from 30/10/2025
I received labels from another child in my package
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Response from Petit-Fernand
Hello Pauline,
Thank you for your feedback. We are sorry to hear about this situation and we are committed to resolving it quickly. We have just contacted you by email to provide our assistance. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
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Marina B.
Rating: 2 out of 5
following a purchase from 30/10/2025
Do not stick
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Response from Petit-Fernand
Hello Marina,
Thank you for your feedback. We are sorry to hear that you have encountered an issue with our products. Your satisfaction is important to us, and we would like to discuss this further to find a solution. For this, we have just sent you an email to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Lucia G.
Rating: 2 out of 5
following a purchase from 29/10/2025
The adhesive labels do not mention at any time that they should be stuck on the clothing labels. Disappointed
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Response from Petit-Fernand
Hello Lucia,
Thank you for your feedback. We are sorry that our instructions were not clear. We mention it in our terms of use on our website as well as in our user manuals. Your comment is valuable and we will work to improve our communication regarding the use of the labels. Please do not hesitate to contact us for any questions, we are here to help you.
Have a nice day,
Camille C-MonEtiquette
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Veronique Q.
Rating: 4 out of 5
following a purchase from 28/10/2025
Good
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Beatrice D.
Rating: 4 out of 5
following a purchase from 28/10/2025
Really good products
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Marine C.
Rating: 4 out of 5
following a purchase from 28/10/2025
Thank you! It's a good product and very practical
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Manon D.
Rating: 3 out of 5
following a purchase from 16/10/2025
Order and delivery very good. The labels are great but the stamp runs, it doesn't hold up well to washing (after 1 wash) and is too wide for many clothing labels.
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Response from Petit-Fernand
Hello Manon,
Thank you for your detailed feedback on your experience with C-MonEtiquette. We are pleased that the order and delivery met your expectations, but we take note of your comments regarding the stamp and its dimensions. Your feedback is valuable to help us improve the quality of our products.
To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Ferrario L.
Rating: 4 out of 5
following a purchase from 17/10/2025
Fast deliveries. Optimal labels for clothing
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Response from Petit-Fernand
Dear Laura,
Thank you for your positive feedback! We are happy that you appreciated the speed of delivery and the quality of our labels. We are committed to always offering the best to our customers.
Best regards,
Giulia Petit-Fernand
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Margaux L.
Rating: 2 out of 5
following a purchase from 25/10/2025
The labels are way too big.
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Response from Petit-Fernand
Hello Margaux,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and helps us improve our products.
We provide the sizes of our labels on our website so you can get an idea of the final result. We are sorry that this was not enough. Please do not hesitate to contact us for any other comments or suggestions.
Have a nice day,
Camille C-MonEtiquette
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