Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 860 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2, 3 and 4 stars

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C
Client
Rating: 4 out of 5
Fast delivery. Self-adhesive labels, very practical... But not always easy to detach from the backing
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that you like your order. ?? Have a nice day, Elise, C-MonEtiquette
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Lindsay
Rating: 3 out of 5
Order/receipt very good. Excellent packaging and great result. BUT one letter of the first name on the gourd is already damaged since I only received it a few days ago and I only washed it in hot water.
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Response from Petit-Fernand
Hello Lindsay, Thank you very much for your feedback. We're very sorry to hear about the inconvenience with your order. We have just contacted you to find out more. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
B
Booba
Rating: 3 out of 5
Delivery time too long
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Response from Petit-Fernand
Hello, We're sorry to hear that the delivery took longer than expected. Unfortunately, we have no influence over the postal service and therefore cannot be held responsible for delays in delivery by the post office. However, we hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
C
Client Mécontent
Rating: 3 out of 5
Delivery was quite fast. I've been ordering from c mon étiquette for years, but this time I'm a bit disappointed by the quality of the product. The labels come off the clothes very easily.
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Response from Petit-Fernand
Hello Nadège, We have just contacted you to propose a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
K
Kaleigh W.
Rating: 3 out of 5
Very slow delivery
Response from Petit-Fernand
Hello, We are very sorry that your order arrived late. However, we hope that our products meet your expectations. Kind regards, Camille Petit-Fernand
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Mélanie Hoogewijs
Rating: 2 out of 5
I haven't received my ordered items and still don't know the status of the delivery even though the product was shipped on 04/30/2024.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. We have just contacted you to propose a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
C
Client
Rating: 4 out of 5
I still love the products
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Response from Petit-Fernand
Thank you very much for ordering from us. We are delighted to have you in our C-MonEtiquette family! ?? Have a nice day, Elise, C-MonEtiquette
S
Sabine
Rating: 4 out of 5
This is the second time I have ordered the adhesive labels for my daughter's clothes and shoes and I am delighted. The labels stick really well. Even when washing, nothing has ever come off and yet they are so easy to remove if you want to pass the clothes on. Really great, I will order them again and again. The only downside is the delivery time, which is a bit long. But that's complaining on a high level.
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Response from Petit-Fernand
Guten Taf Sabine, thank you very much for your positive review, which is very much appreciated. However, we are sorry that the delivery took longer than expected, but we hope to welcome you back to EsIstMeins soon. Have a nice day, ? Elise, EsIstMeins
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Fàtima
Rating: 4 out of 5
Beautiful designs and a lot of variety. The website is very easy to use.
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Response from Petit-Fernand
Hello, Thank you very much for leaving a comment? We are delighted ! Hello, Camille Petit-Fernand
S
Samiie
Rating: 4 out of 5
quick and easy order, products received quickly. a little expensive perhaps. the parcel was quite damaged on receipt (envelope open on one side) but I suppose it's more the post office than your services.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you, despite this postal incident. ?? Have a nice day, Elise, C-MonEtiquette
C
Cliente
Rating: 4 out of 5
2nd time I've ordered and I'm delighted! Very fast delivery! I had a printing problem that was solved very quickly!
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us. We are always here to help you in any way we can!?? Have a nice day, Elise, C-MonEtiquette
M
Marchar
Rating: 3 out of 5
The label book arrived stapled askew, so some labels have staple holes. ?? After 2 washes, some iron-on labels began to show signs of weakness and peel off slightly. ?? The free stickers are a good idea?
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Response from Petit-Fernand
Hello, We're sorry to hear that you've had problems with your labels. We have contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
S
Sarah M.
Rating: 3 out of 5
Nothing to say about the quality of the products which I also recommended to acquaintances (labels items and kindergarten clothes). I would improve the timing of delivery, it went over 10 days, and most importantly I had no way to track the products.
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Response from Petit-Fernand
Good morning, Thank you very much for your feedback. We are sorry to hear that the delivery took longer than expected, but we will do what we can to improve the situation. Good day, Elise, Petit-Fernand
S
Sarah
Rating: 4 out of 5
Product as ordered.
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Response from Petit-Fernand
Hello Sara, Thank you so much for your positive feedback. ?? A lovely day to you, Elise, C-MonEtiquette
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I. S.
Rating: 4 out of 5
the choice of labels and fast delivery
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Response from Petit-Fernand
Hello, Thank you very much for your purchase from us and your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
J
Jade
Rating: 3 out of 5
I use them for both children for quite some years now and are brilliant and don't wash out and lift so really good product. But the waiting for them to come was like nearly 3 weeks. Really slow.
Response from Petit-Fernand
Hello Jade, Thank you for yuor message. We are really happy that you like our products :) However, we are really sorry for the delay with Royal Mail. Kind regards, Camille Petit-Fernand
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Barbara S.
Rating: 4 out of 5
They have a wide selection of customizations, the adhesive clothing labels are durable, a little less so the thermoadhesive ones that came off for me. Top the extremely helpful customer service
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Response from Petit-Fernand
Good morning, Thank you very much for your positive comment. We are always here to help you the best we can. ?? I wish you a good day, Elise, Petit-Fernand
S
Sally C.
Rating: 4 out of 5
I usually order from you and receive goods in a timely manner but this last order took a markedly long time to arrive, for some reason. Stickers are great as ever, just wanted to flag the long delivery time as having been unusual. Thank you!
Response from Petit-Fernand
Hi, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Wanlin
Rating: 4 out of 5
Very good label quality and rendering. The pack formulas are very practical. Too bad there's no pack without iron-on labels, or the option of creating a fully customizable pack (choice of label shape, number of labels per type, type of labels (iron-on or not).
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive note, we are delighted to see that your order pleases you. We'll take your suggestion about the packs into account...? Have a nice day, Elise, C-MonEtiquette
M
Mary
Rating: 4 out of 5
Everything arrived as ordered, not very fast but this is the Canary Islands and that's the way it goes.
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Response from Petit-Fernand
Hello, Thank you for leaving us a comment. I hope everything is to your liking ! ?? Hello, Camille Petit-Fernand
M
Melle Charlotte Sein
Rating: 4 out of 5
Very good. Corresponds to visualization.
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Response from Petit-Fernand
Hello Charlotte, Thank you so much for your heartfelt feedback. ?? A lovely day to you, Elise, C-MonEtiquette
C
Celine Andries
Rating: 2 out of 5
It's hard to say as the order still hasn't arrived. I just hope that the heat-sensitive labels will be more effective than the last order. They went off in the washing machine (despite 30gres) or didn't hold on to the fabric despite the instructions I followed.
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Response from Petit-Fernand
Hello Céline, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Natalia
Rating: 4 out of 5
I like it a lot, the only thing is that it took a long time!
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Response from Petit-Fernand
Hi Natalia, We are sorry that the post office took so long for the delivery. But we are glad you like them ! ?? Good morning, Camille Petit-Fernand
A
Anna
Rating: 4 out of 5
Faithful to the description given on the site and fast delivery. This is the 2nd time I've ordered, I'm happy with it.
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Response from Petit-Fernand
Hello Anna, Thank you very much for choosing C-MonEtiquette for your order. We're delighted to have you as part of our little family. ?? Beautiful day to you, Elise, C-MonEtiquette
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Laura J.
Rating: 3 out of 5
My initial order wasnt posted out. Then when I chased this I was sent the wrong order. However, responses were very prompt and this was rectified
Response from Petit-Fernand
Hi Laura, Thank you for your feedback. We are really sorry for this. However, we are pleased that you received your order and hope you are satisfied with it. Thank you for your trust, Chiara Petit-Fernand
E
Es
Rating: 3 out of 5
I have ordered from EsIstMeins several times and have always been satisfied. This time shipping took two weeks and the print is unfortunately blurred (white on dark green). That's why I was quite dissatisfied this time.
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Response from Petit-Fernand
Hello Elizabeta, We are very sorry that our products are causing you problems. We have just contacted you to get more information about this. Have a nice day, Elise, EsIstMeins
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Edward H.
Rating: 3 out of 5
Delivery took a long time.
Response from Petit-Fernand
Hi Edward, We are very sorry for this delay, and thank you for sharing your feedback. Unfortunately, we cannot intervene in mail delays that are beyond our control. We are glad that you have received your order. Have a lovely day, Chiara Petit-Fernand
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Veronica P.
Rating: 4 out of 5
Cute and durable object labels perfect for my babies who always lose everything
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Response from Petit-Fernand
Good morning Veronica, Thank you very much for your trust, we are glad to read your message ?? Good day, Chiara Petit-Fernand
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Noâm
Rating: 2 out of 5
Order delivered quickly, product barely 3 days old and already a letter of my son's first name coming out of the gourd, without having been through the dishwasher or extreme use Shame and disappointment.
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Response from Petit-Fernand
Hello, We're sorry to hear that you're having problems with your gourd. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
M
Maria
Rating: 4 out of 5
I had a problem with the delivery, because they registered with the same number two orders, but after contacting customer service they solved it and sent me mine.
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Response from Petit-Fernand
Hi Maria, We are here to help you? Thank you for your confidence ! Good morning, Camille Petit-Fernand
S
Stéphanie
Rating: 4 out of 5
My order took longer than expected to arrive. Customer service kindly suggested a solution, but in the meantime I've received my labels. They are very practical and very pretty. What's more, I got a free sticker for the kids, and they were delighted.
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Response from Petit-Fernand
Hello Stéphanie, Thank you very much for your feedback. We're here to help! Have a nice day, Elise, C-MonEtiquette
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Marie-Paule Dubois
Rating: 4 out of 5
Easy label design, wide choice of colors and shapes
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Response from Petit-Fernand
Hello Marie-Paule, Thank you very much for your positive comment. Have a nice day, ? Elise, C-MonEtiquette
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Federica D'angelo
Rating: 4 out of 5
Hello, I bought for the second time, one year after the first, personalized labels for my two children who go to the nursery, I must say that the product is of good quality and resistant because after many washings of clothes they have not I have never peeled off a label, I am very satisfied. As for the prices, when there are discounts or packages already made, they are certainly practical. I just have one note to make (first it's not their fault) the last order didn't arrive even though I waited a day longer than the estimated delivery date, but I must say they were kind and helpful to catch me up. .order at their expense.
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Response from Petit-Fernand
Hello Federica, Thank you very much for ordering from C-MonEtiquette and for your valuable feedback. Our customer service is always there to help you as best we can! ????? Have a nice day, Elise, C-MonEtiquette
S
Sandra S
Rating: 2 out of 5
The parcel arrived late and open
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Response from Petit-Fernand
Hi Sandra, Thank you for leaving us a comment. We are sorry to hear that your envelope arrived opened. We have contacted you to make sure that everything is complete. Good day, Camille Petit-Fernand
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Silvia H.
Rating: 2 out of 5
The delivery exceeded the specified time by several days.
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Response from Petit-Fernand
Hello Silvia, We are sorry to read that the delivery took longer than expected, but we still hope that you like your order. Have a nice day, Elise, EsIstMeins
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Isa Pereira
Rating: 4 out of 5
Superb after-sales service!
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Response from Petit-Fernand
Hello Isabelle, Thank you very much for ordering from C-MonEtiquette. Our customer service is always there to help you in any way we can! ????? Have a nice day, Elise, C-MonEtiquette
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Léna Genot
Rating: 4 out of 5
My order was lost, quick response
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Response from Petit-Fernand
Hello Léna, Thank you very much for choosing us for your order and for leaving us a positive note despite this delivery incident. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
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Karen G.
Rating: 2 out of 5
Post issue order failed to arrive but due to post. Replacement order was much speedier but arrived after I needed it.
Response from Petit-Fernand
Hi Karen, Thank you for your message, We are very sorry for this delay, and thank you for sharing your feedback. We are glad that you have received the replacement order. Have a lovely day, Chiara Petit-Fernand
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Amelia G.
Rating: 3 out of 5
The water bottle is very nice too bad the name is off-center ??
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Response from Petit-Fernand
Good morning Amelia, Thank you for your message. One of our operators has already contacted you in order to help you. We look forward to your reply to bring you a solution as soon as possible. Good day, Chiara Petit-Fernand
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Estelle
Rating: 3 out of 5
I'm very happy with the labels as always, but I asked for a relay point delivery to get it in 2 or 3 days and it took over a week.
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Response from Petit-Fernand
Hello Estelle, Thank you very much for your review. We are sorry that your order took longer than expected. ?? Unfortunately, we have no influence on the postal service, but we are happy to see that you like your labels. ?? Have a nice day, Elise, C-MonEtiquette