Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
I haven't received them yet. Especially since it was quicker at the beginning of the school year.
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Response from Petit-Fernand
Hello Cindy, We're sorry to hear that you haven't received your order. We have just contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Cindy
Rating: 2 out of 5
Nice design, but the iron-on labels don't hold, one wash at 40 and they come off! Very disappointed!
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Response from Petit-Fernand
Hello Cindy, We're very sorry to hear about this problem with your order. Could you please contact us by phone so that we can look into it together and find a solution for you? Have a nice day, Elise, C-MonEtiquette
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Ryuk
Rating: 4 out of 5
My son is starting kindergarten in September, so he has to label all his little things. I took the kindergarten pack to identify his clothes, shoes, cup, doudou etc.. Super-fast delivery, customizable colors, fonts and the option of adding a little drawing. Really top-notch. I really recommend it.
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Response from Petit-Fernand
Hello, Thank you so much for leaving us a positive note. It means a lot to us to know that the whole family likes the pack. ???? Have a nice day, Elise, C-MonEtiquette
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Manuela F.
Rating: 4 out of 5
Well-built website, clear and effective product presentation
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Response from Petit-Fernand
Good morning Manuela, Thank you for sharing your opinion ?? We are really happy to hear that you are satisfied with your experience with Petit-Fernand. Have a great day, Chiara Petit-Fernand
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Laura
Rating: 2 out of 5
Order not received said 3-10 days for delivery by royal mail Ordered 8 April and still nothing received
Response from Petit-Fernand
Hi Laura, We are really sorry for that. Please contact our customer service, as we do not have enough information to reach. We would like to help you. Have nice day, Chiara Petit-Fernand
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Gerlando
Rating: 4 out of 5
Great customer service, I hadn't had my shipment delivered (with regular post) and they offered to reship it for free or refund me. I chose the new shipment and now have the product I ordered!
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Response from Petit-Fernand
Good morning, Thank you so much for ordering from us and leaving us a positive note. It means a lot to us. I wish you a good day, ??? Chiara, Petit-Fernand
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Bertocco M.
Rating: 4 out of 5
The first shipment I believe was lost. I contacted customer service and a no-cost shipment was made immediately. Good service
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Response from Petit-Fernand
Good morning, We are pleased to read your comment and to know that you are satisfied with your experience with Petit-Fernand? I wish you a good day, Chiara Petit-Fernand
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Emilie Mouque
Rating: 4 out of 5
Very pleased with the iron-on labels we received. They are solid and nice. My son is also happy with the result. If I could make one remark, it would be to extend the range of images offered because my children are 9 and 12, and for their age, it's a bit lacking.
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Response from Petit-Fernand
Hello Émilie, Thank you very much for taking the time to leave us a positive note, we are delighted to see that you like your order. We take note of your suggestion. ?? Have a nice day, Elise, C-MonEtiquette
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Nathalie Reneaud
Rating: 4 out of 5
Hello I haven't used it yet. I will come back to give my opinion.
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Response from Petit-Fernand
Hello Nathalie, Thank you so much for your positive review, which means a lot to us. ?? A lovely day to you, Elise, C-MonEtiquette
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Yannick Leroy
Rating: 3 out of 5
The labels are of good quality, but the delivery time is not respected. I therefore advise you to order in advance.
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Response from Petit-Fernand
Hello Yannick, We're sorry to hear that delivery took longer than expected. However, we're pleased to see that you're happy with the quality of our labels. Have a nice day, Elise, C-MonEtiquette
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Sarah Lego
Rating: 4 out of 5
Very happy with the result and received very quickly
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Response from Petit-Fernand
Hello Sarah, Thank you for choosing us for your order and for leaving us such a positive note. Have a nice day, ? Elise, C-MonEtiquette
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Arianna M.
Rating: 4 out of 5
Aside from some delivery delays I have to say that the customer service has been great and the product is fantastic! Super quality and functionality! I am satisfied with ?
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Response from Petit-Fernand
Good morning, Thank you so much for entrusting us with your order, we are happy to have you as part of our Petit-Fernand family! ????? Good day, Chiara, Petit-Fernand
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Helena Pita Torrente
Rating: 4 out of 5
I am not giving 5 stars because this time they took a little longer than usual (I have ordered at least 10 labels, and they always take less time, except in September, when they tend to have more demand due to the back to school) and because the lettering on the clothing labels was a little shaky.
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Response from Petit-Fernand
Hello Helena, Thank you for always trusting us? Hello, Camille Petit-Fernand
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Blume
Rating: 4 out of 5
The ordering process is simple and self-explanatory. The selection of the label type, shape, color and font is quick and you can also change it if you don't like the composition after all. There are pretty symbols to choose from for almost every purpose. The only thing I didn't find was the option without a symbol. When you order on the site, you get the impression that you are getting a German product. However, the actual production takes place in France and is fast. Accordingly, the postal service takes a long time to deliver.
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Response from Petit-Fernand
Hello, Thank you for shopping at EsIstMeins and your super nice review, which we are very happy about! ????? Effectively, we suggest the option of not including illustrations. However, we are sorry that the delivery took longer than expected. Have a nice day, Elise, EsIstMeins
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Invité
Rating: 4 out of 5
Good overview of products and fast delivery
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Response from Petit-Fernand
Hello, thank you very much for choosing us for your order, we are deeply touched. We are very pleased that you like your order! ???? Have a nice one! Elise, EsIstMeins
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Manon
Rating: 3 out of 5
Very happy with my labels. Very nice. A wide choice of personalized ones. After that I think it might take a little time to receive them, from the moment they are sent.
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Response from Petit-Fernand
Hello Manon, We're sorry to hear that your order took longer than expected to arrive. However, we're delighted to see that you like your labels ? Have a nice day, Elise, C-MonEtiquette
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Alessandra
Rating: 4 out of 5
Very cute and customizable sticker labels for items. Shipping time a little long. Poor package tracking, but otherwise satisfied!
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Response from Petit-Fernand
Good morning Alessandra, We are happy to read your positive comment. Thank you for sharing your experience and for choosing us! I wish you a good day ? Chiara Petit-Fernand
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Palthey Vanessa
Rating: 4 out of 5
Very pretty labels, just what I was looking for.
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Response from Petit-Fernand
Hello Vanessa, Thank you so much for your heartfelt feedback. ?? A lovely day to you, Elise, C-MonEtiquette
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Cindy
Rating: 4 out of 5
Good quality labels and colors as expected
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Response from Petit-Fernand
Hello Cindy, Thank you very much for choosing C-MonEtiquette for your order. We're delighted to have you as part of our little family. ?? Beautiful day to you, Elise, C-MonEtiquette
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Marie-Pierre F.
Rating: 3 out of 5
Never rceieved my order almost a month later Update: Customer sevice conatcted me swiftly (thanks for this) and offereed new shipment at their cost or refund, I opted for new shipment so hopefully this time the parcel won;t get lost!
Response from Petit-Fernand
Hello Marie-Pierre, Thank you for your message, We are very sorry for that. A member of our team has contacted you to help. Have a lovely day, Chiara Petit-Fernand
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Mc
Rating: 4 out of 5
Nice, compliant item. We'll see if it lasts. Some stickers as a gift :)
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Response from Petit-Fernand
Hello Mélanie, Thank you so much for your heartfelt feedback. ?? A lovely day to you, Elise, C-MonEtiquette
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Lise Denayer
Rating: 4 out of 5
The toiletry bag we ordered is exactly what we had in mind. Our little boy is a fan!
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Response from Petit-Fernand
Hello Lise, Thank you so much for leaving us a positive note. It means a lot to us to know that the whole family likes the toiletry kit. ???? Beautiful day to you, Elise, C-MonEtiquette
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Charlène Goalabre
Rating: 4 out of 5
Products well received. Good quality and fast delivery. I am satisfied with the products, all personalized. I would like to withdraw one star because the color of my daughter's first name on one of the kits ordered does not match the colour I thought I had chosen when I bought it. Her first name is barely visible. It's a shame.
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Response from Petit-Fernand
Hello Charlène, We're sorry to hear that you're having problems with the font color. We've tried to contact you by phone, but to no avail. We've sent you an e-mail to get more details. ?? Have a nice day, Elise, C-MonEtiquette
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Jean-Baptiste Selle
Rating: 4 out of 5
Order well received and waiting for my use
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Response from Petit-Fernand
Hello Jean-Baptiste, Thank you very much for taking the time to leave us a positive note, we're delighted to see that you like your order. ?? Have a nice day, Elise, C-MonEtiquette
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Customer
Rating: 4 out of 5
Easy to order and quick delivery. The stickers themselves are great and will last a long time! Would buy again
Response from Petit-Fernand
Dear Cheryl, That is fantastic. Thank you for sharing your opinion and for your positive words. Have a nice day ?? Chiara Petit-Fernand
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Julie Fontaine
Rating: 3 out of 5
Delivery time too long. Order received too late
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Response from Petit-Fernand
Hello Julie, Thank you for your feedback. We are sorry that your order was delivered too late. We have just contacted you for more details. Have a nice day, Elise, C-MonEtiquette
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Floriane
Rating: 4 out of 5
The only drawback is that the iron-on labels tend to come off easily after a few washes. It would be interesting to have other self-adhesive formats, not just square ones.
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Response from Petit-Fernand
Hello Floriane, We're sorry to hear about the inconvenience concerning your order. We tried to reach you by phone, but were unsuccessful. We have contacted you by e-mail to get more details. Have a nice day, Elise, C-MonEtiquette
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Ute G.
Rating: 4 out of 5
Good quality but very long time to delivery!!!
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Response from Petit-Fernand
Hello Ute, Thank you very much for your review. We are sorry that the delivery took longer than expected, but we are indeed in France. However, we hope you enjoy your order. ? Have a nice day, Elise, EsIstMeins
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Eva
Rating: 4 out of 5
At first the order was not quite complete, but after feedback it was taken care of immediately and sent on free of charge! Very friendly and helpful.
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Response from Petit-Fernand
Hello Eva, Thank you for your comment. We are sorry that it happened like this. But we are always here for you to offer the best solution. Have a nice day, ? Elise, EsIstMeins
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Nicole Suárez
Rating: 3 out of 5
My order has not arrived, did not let me send form so I got in touch by Instagram, they offered me the refund of the amount paid, or send again, I am a regular customer is the first time that happens to me but it's a shame I was urgent and I had to order elsewhere.
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Response from Petit-Fernand
Hi, We are sorry this experience did not go as planned. We hope the next one will be good. Have a nice day, Elise, Petit-Fernand
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Guezenec
Rating: 4 out of 5
FINE, THANK YOU
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Response from Petit-Fernand
Hello Patricia, Thank you so much for your positive review, which means a lot to us. ?? A lovely day to you, Elise, C-MonEtiquette
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Marlène
Rating: 3 out of 5
I bought "qty 10" shoe labels, but they only fit 5 pairs of shoes. I went back to the site and it actually said in the detailed description "sold in packs of 5" (you had to scroll down to see the description...). So if someone wants 10 pairs of shoes, they have to order "20"... in the end it's too expensive for only 5 pairs. The other object labels are ok, but once I'd started using them, I should have gone for minis, but then again, they'd be too long and ill-proportioned. And they cost the same as the big ones! There are other sites for the same price: 150 better-proportioned mini labels for the price of 50 at c-mon étiquette... But I only saw this after ordering. Too bad.
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Response from Petit-Fernand
Hello Marlène, We're sorry to hear that your order did not meet your expectations. We do however take note of your comments. We wish you a pleasant day, Elise, C-MonEtiquette
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William Larock
Rating: 2 out of 5
We placed an order on March 30 but still haven't received anything. I've tried several times to get in touch via the form, but there's always an error message which doesn't allow the form to be sent. The telephone number is also unreachable. We're always hoping to receive a reply, but unfortunately we have our doubts. And yet the reviews were mostly positive.
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Response from Petit-Fernand
Hello William, We've rectified the problem with the contact form. However, we have no record of your call. Please note that you can leave us a voicemail so that we can call you back. We've just e-mailed you for more information. We wish you a pleasant day. Elise, C-MonEtiquette
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Miriam
Rating: 2 out of 5
I havent received my order yet. But in the past I have ordered similar stickers and was very happy to order again. I hope to receive this order too even if it is delayed.
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Response from Petit-Fernand
Hello Miriam, Sorry for the delay in delivery of your order. I can confirm that we have contacted you by email in order to help you. Have a nice day, ? Sandra C-MonEtiquette
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Manoncp
Rating: 2 out of 5
The gourd has already lost its color and there are already scratches after only 1 wash. I think it's a shame
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Response from Petit-Fernand
Hello Manon, As agreed by phone, we are waiting for the pictures of your gourd, so that we can give you a solution as soon as possible. Sorry for the inconvenience. Have a nice day, ? Sandra C-MonEtiquette
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Michelle Nd
Rating: 3 out of 5
Shipping could be offered for large orders. I had to order 3 water bottles, 1 lunch box and 2 sets of labels. Because of the shipping costs, I just took the labels. Too bad.
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Response from Petit-Fernand
Hello Michelle, We have just contacted you by phone to help you. We offer free delivery to your point relais for orders over 45 euros. We wish you an excellent day. See you soon, Sandra C-MonEtiquette
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Annick Samoey
Rating: 4 out of 5
Corresponds well to my request
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Response from Petit-Fernand
Hello Annick, Thank you for choosing us for your order and for leaving us such a positive note. Have a nice day, ? Elise, C-MonEtiquette
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Manue
Rating: 3 out of 5
The labels are pretty, but not very easy to peel off... They get damaged easily when you peel them off.
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Response from Petit-Fernand
Hello, We're sorry to hear that you're having trouble with your labels. ?? We've just contacted you for more information on this subject. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Ingrid
Rating: 4 out of 5
Very practical, good-quality labels.
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Response from Petit-Fernand
Hello Ingrid, Thank you very much for your feedback. ???? A lovely day to you, Elise, C-MonEtiquette
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Luisa
Rating: 4 out of 5
UX site up to the mark: well designed and easy to use. Poor product adherence (by ironing).
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you encountered problems with the labels. It is abnormal for them to come off if the instructions were followed correctly.We have contacted you for more information. Good day, Elise, Petit-Fernand
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