Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2, 3 and 4 stars

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Erina C.
Rating: 4 out of 5
following a purchase from 15/10/2025
Simply order and work quickly. Delivery takes a little while but great quality!
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Response from Petit-Fernand
Good day, Erina,
Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
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Suna K.
Rating: 4 out of 5
following a purchase from 13/10/2025
Good, fast but unfortunately long delivery time
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Response from Petit-Fernand
Good day, Suna,
I am very pleased with your positive review – thank you for sharing your experience with us. We are a French company, so delivery may take longer than expected.
Have a nice day,
Customer Service EsIstMeins
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Edith P.
Rating: 4 out of 5
following a purchase from 23/10/2025
Very good product (iron-on and self-adhesive) Not sure that the self-adhesive labels will last long on the socks ... we'll see
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Bernadette F.
Rating: 2 out of 5
following a purchase from 23/10/2025
I ordered cutlery for my little girls with their first and last names engraved and you can't see the engraving which is tone on tone. Very disappointed especially for the price.
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Response from Petit-Fernand
Hello Bernadette,

Thank you for your feedback and we are sorry to hear that the engraving did not meet your expectations. Your satisfaction is our priority and we take your comment very seriously. You can also send us a photo of the received items so that we can discuss it with you.

Have a nice day,
Camille C-MonEtiquette
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JESSICA B.
Rating: 3 out of 5
following a purchase from 23/10/2025
the labels are not attached by name and are mixed up
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Response from Petit-Fernand
Hello Jessica,

Thank you for taking the time to share your feedback. We are sorry to hear that the receipt of your labels did not meet your expectations. We do indeed send the labels from the same order in the same booklet. However, they are separated when it comes to our Packs.
Our team is here to listen if you need anything.

Have a nice day,
Camille C-MonEtiquette
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GUINEDOT M.
Rating: 2 out of 5
following a purchase from 22/10/2025
The labels are pretty but disappointed with the quality of the adhesive that doesn't hold! Too bad
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Response from Petit-Fernand
Hello,

Thank you for taking the time to share your feedback. We are glad that you like our labels, but we are sorry to hear that you encountered an adhesive problem. Your feedback is valuable and we take it into account to improve our products. To assist you better, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
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Axel C.
Rating: 4 out of 5
following a purchase from 19/10/2025
Order arrived as announced, we have not yet had the opportunity to stick them because the little one does not start school until January 2026!
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Morgane K.
Rating: 2 out of 5
following a purchase from 17/10/2025
The labels did not hold up after washing
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Response from Petit-Fernand
Hello Morgane,

Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations after washing. Your feedback is valuable, for this reason, we have just contacted you by email to assist you :)

Have a nice day,
Camille C-MonEtiquette
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emilie L.
Rating: 4 out of 5
following a purchase from 15/10/2025
I don't have enough sulfurized paper but otherwise the labels are impeccable.
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Yoni A.
Rating: 4 out of 5
following a purchase from 15/10/2025
I expected a quality fabric
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Caterina M.
Rating: 4 out of 5
following a purchase from 18/09/2025
Excellent
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Fossa F.
Rating: 4 out of 5
following a purchase from 03/10/2025
Great
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Sandrine D.
Rating: 4 out of 5
following a purchase from 12/10/2025
Very satisfied with the iron-on labels. Easy to stick and nice design.
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cecile B.
Rating: 2 out of 5
following a purchase from 12/10/2025
I bought a personalized water bottle for my daughter and was very disappointed with the delivered product. It ultimately turned out to be a water bottle to which about fifteen stickers were added. We could have easily made it ourselves at a much lower price than what we paid on C-Monetiquette. So this will probably be my first and last shopping experience on this site. Have a nice day
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Response from Petit-Fernand
Hello Cécile,

Thank you for taking the time to share your feelings. We are sorry to hear that the product received did not meet your expectations. We want to reassure you that the personalization of our water bottles is done by printing directly on our bottles. We hope to have the opportunity to prove the quality of our products during a future experience.

Have a nice day to you as well.
Camille C-MonEtiquette
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Foianesi C.
Rating: 3 out of 5
following a purchase from 02/10/2025
Compared to the order placed 2 years ago, I found these labels less resistant to washing than those ordered previously. Glossy finish and not matte compared to those already taken. Maybe that changes?
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Response from Petit-Fernand
Dear Chiara,
Thank you for your feedback and we apologize for the inconvenience encountered with the labels. It is possible that there have been changes in the materials used; we are working to ensure the highest quality. Please do not hesitate to contact us for further clarification or assistance.

Giulia Petit-Fernand
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Brontesi L.
Rating: 4 out of 5
following a purchase from 30/09/2025
The thermal adhesive labels do not stick very well, sometimes they need to be reapplied, but they are still better than other labels I have tried!
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Lobna M.
Rating: 3 out of 5
following a purchase from 10/10/2025
Good shopping experience, the products are great, the water bottles are top quality so I am satisfied even though they are quite expensive. I just regret that home delivery is not offered given the prices, knowing that relay delivery is always chaotic and unfortunately it was no different this time, delivery to another relay point not close to our home... This explains the number of stars, for the rest nothing to complain about I recommend this site.
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Response from Petit-Fernand
Hello Lobna,

Thank you very much for your feedback and your recommendation. We are delighted to hear that you are satisfied with the quality of our water bottles. We also take note of your comment regarding delivery, and we understand that this can be frustrating. We are constantly working to improve our services, including delivery options. Your opinion is valuable to us and we hope to provide you with an even better experience on your next order.

Have a nice day,
Camille C-MonEtiquette
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Mangnatihe T.
Rating: 3 out of 5
following a purchase from 07/10/2025
The labels peel off easily,
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Response from Petit-Fernand
Hello Mangnatihe,

Thank you for taking the time to share your feedback on our site C-MonEtiquette. We are sorry to hear that you encountered issues with our labels and we take your feedback very seriously. To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
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Beatrice R.
Rating: 4 out of 5
following a purchase from 06/10/2025
Very fast order and delivery, very happy with the backpack.
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Corinne P.
Rating: 4 out of 5
following a purchase from 06/10/2025
Satisfied
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Pozzerle O.
Rating: 4 out of 5
following a purchase from 21/09/2025
Very good quality, good service
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Silvia A.
Rating: 2 out of 5
following a purchase from 08/09/2025
The writing on the water bottle is already fading and the closure is not very secure, I honestly expected better given the cost
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Response from Petit-Fernand
Good morning Silvia,

Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!

Best regards,
Giulia from Petit-Fernand
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Clémence P.
Rating: 4 out of 5
following a purchase from 15/08/2025
Order received as expected. The labels are very practical.
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Myriam D.
Rating: 4 out of 5
following a purchase from 01/10/2025
fast
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Massari C.
Rating: 4 out of 5
following a purchase from 20/09/2025
Beautiful and work perfectly
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Chrystel M.
Rating: 4 out of 5
following a purchase from 30/09/2025
I received my labels super quickly and they match what I ordered. Thank you, I recommend 100% for the weekend.
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Marie B.
Rating: 4 out of 5
following a purchase from 29/09/2025
I loved being able to personalize the nursery pack labels which is super complete. I would have liked to make a matching keychain but it was impossible to match the small backpack with the toiletry bag. But we are very happy with the personalization of the backpack, snack bag, and cotton bag for dirty laundry
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Response from Petit-Fernand
Hello Marie,

Thank you very much for your review and your rating of 4/5! We are delighted to hear that you appreciated the personalization of the labels and the complete nursery pack. We understand your wish to have a matching keychain and will take your feedback into account for our future improvements. Your satisfaction is essential to us. Do not hesitate to come back to us with any other suggestions!

Best regards,
Giulia C-Monetiquette
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Marilyne L.
Rating: 4 out of 5
following a purchase from 23/09/2025
I hope this will last over time! I remember a different quality when I ordered some for my other little girl!
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Federica C.
Rating: 4 out of 5
following a purchase from 16/09/2025
Excellent products
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Aurélie C.
Rating: 4 out of 5
following a purchase from 29/09/2025
Everything went well (order + delivery) but unfortunately the labels come off in the wash.
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fontanive S.
Rating: 2 out of 5
following a purchase from 17/09/2025
Unfortunately, the heat adhesive labels, while beautiful in print and colors, do not stick well to the garments and peel off at the corners.
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Response from Petit-Fernand
Good morning Serena,

Thank you for your feedback. We are sorry to hear that the heat adhesive labels did not meet your expectations. We invite you to contact us directly to find a solution that can improve your experience.

Best regards,
Giulia from Petit-Fernand
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Marine D.
Rating: 3 out of 5
following a purchase from 07/09/2025
Hello, I was very satisfied with my purchase until a third of the heat-adhesive labels came off after one to two washes in the machine. I specify that I followed all the instructions to the letter. The shoe labels and the stickers are great: pretty and hold perfectly.
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Response from Petit-Fernand
Hello Marine,

Thank you for your feedback and we are delighted that you were satisfied with our shoe labels and stickers. We are sorry to hear that some of our heat-adhesive labels did not meet your expectations and we take your comments very seriously. Please do not hesitate to contact us directly so that we can find a solution together.

Giulia C-monetiquette
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Allison B.
Rating: 4 out of 5
following a purchase from 15/09/2025
Great labels, stay stuck after machine washing. The only minor issue is the slow delivery.
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Marion P.
Rating: 2 out of 5
following a purchase from 26/09/2025
Labels for objects too big. I was expecting smaller ones like my previous order.
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Response from Petit-Fernand
Hello Marion,

Thank you for taking the time to share your feedback with us. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. Please feel free to contact us directly if you need assistance with your order.

Best regards,
Giulia C-Monetiquette
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Francesca M.
Rating: 4 out of 5
following a purchase from 15/09/2025
Good product
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Francesca M.
Rating: 4 out of 5
following a purchase from 15/09/2025
Order arrived as requested, unfortunately the fast delivery did not happen, in fact I was refunded.
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Charlotte R.
Rating: 4 out of 5
following a purchase from 24/09/2025
Very good!
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Sara M.
Rating: 4 out of 5
following a purchase from 10/09/2025
Very satisfied with the stickers, this is the third time I repeat. I don't give 5 stars this time because of the shipping method: having it delivered to a pickup point as the only option when it could fit in the mailbox does not convince me at all.
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Marta G.
Rating: 3 out of 5
following a purchase from 14/09/2025
I bought some stickers that I thought would be a larger size since they are medium.
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Response from Petit-Fernand
Dear Marta,

We sincerely appreciate your feedback and regret that the stickers did not meet your expectations regarding size. Your comment is very valuable to us, and we will take it into account to improve our product description. If you need further assistance, please do not hesitate to contact us.

Sincerely,
Sandra Petit-Fernand
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Angélique P.
Rating: 4 out of 5
following a purchase from 21/09/2025
We'll see over time if the labels hold up well. In the meantime, they are nice and the customization is easy
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