Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
The package took longer than expected. I was worried because I entered the tracking and it said it was already delivered and it wasn't. Finally it arrived a day later when I had already written to claim. I ordered clothing labels for 3 different children who are not siblings. They sent the labels for 2 of the children together in the same booklet. The labels are very nice, though.
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Response from Petit-Fernand
Hi Barbara, Thank you for your message. We are sorry to hear that your order took so long to arrive with the post office. However, we are delighted that you like our products. Good day, Camille Petit-Fernand
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Marcella B.
Rating: 2 out of 5
I have bought Petit Fernand labels more than once and have always been happy with them. Unfortunately, the last purchase I made was not successful because the merchandise was never delivered. Customer service was immediately diligent in supporting me and I am waiting to receive my refund. I trust I will receive it given the seriousness shown by the company.
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Response from Petit-Fernand
Dear Marcella, Thank you for sharing your opinion, we are sorry for this anomaly. The refund for your order has been made and you will receive it soon. Thank you for your trust. Good day, Chiara Petit-Fernand
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Aina P
Rating: 2 out of 5
The order arrived very late. And they mixed up the names of the orders.
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Response from Petit-Fernand
Hi Aina, Thank you for writing to us. Sorry for this error. However, we hope that the quality of our products is to your liking. Good day, Camille Petit-Fernand
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Fiona
Rating: 4 out of 5
Great price! Fast shipping and the stickers stick great. However, the printing could be a bit sharper and there could be more design options. Nevertheless, I would buy some there again next time!
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Response from Petit-Fernand
Good morning, thank you very much for your comment and your opinion and advice. They are very important to us. Have a nice day ?? Chiara EsIstMeins
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Ag
Rating: 4 out of 5
The products are really great to personalize. Unfortunately, I was sent the wrong drinking bottle. Otherwise, my child loves the products.
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Response from Petit-Fernand
Good morning Angela, Thank you for your comment, your opinion is important to us. We are glad that you are satisfied with our products. Have a nice day ?? Chiara EsIstMeins
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Benedetta L.
Rating: 4 out of 5
the order arrived on time and the product seems very good to me, very good quality price. Benedetta
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Response from Petit-Fernand
Good morning Benedetta, Thank you for your comment. We are glad you are satisfied with the product and its quality. Have a good day ?? Chiara Petit-Fernand
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J. B.
Rating: 3 out of 5
Great quality, but it takes ages for the goods to arrive. I have waited up to 3 weeks.
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Response from Petit-Fernand
Hello, We are pleased that you like our products. However, we are sorry that your order arrived late. Have a nice day, Camille Esistmeins
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Fabrine B.
Rating: 4 out of 5
Very good quality! Take a while to deliver to England but there's no problem!
Response from Petit-Fernand
Hi Fabrine, That is great. Thank you for sharing your opinion. We are glad that you are satisfied with the quality of our sitcker. Have a nice day ?? Chiara Petit-Fernand
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Teresa Santos
Rating: 4 out of 5
The product is beautiful and of good quality
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Response from Petit-Fernand
Hello Teresa, Thank you very much ? Good morning, Camille Petit-Fernand
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Naichatou Diawara
Rating: 4 out of 5
I like the ease with which the label adheres, it's very practical and easy to use.
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Jessica Guyot
Rating: 4 out of 5
Perfect as always. Just a downside this time on the shipment, I had taken a simple shipment, the letter arrived after more than a week after being notified of its shipment and torn on all part of the side I was lucky. Perhaps you should reinforce your envelopes? Not sure it's your fault though.
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Hyacinthe Digo-Mchindra
Rating: 4 out of 5
Quality labels and fast delivery
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Nadia
Rating: 4 out of 5
I'm very happy with the gourd, it's top quality and the motifs are well flocked. On the other hand, the plastic on top of the snack box is not quality, and the sticker is clearly visible.
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Happy C.
Rating: 4 out of 5
Very nice labels,which so far grandfather found in Italy.
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Response from Petit-Fernand
Good morning, Thank you very much for this positive note, which makes us very happy! ?? We wish you all the best for the holiday season. ?????? Elise, Petit-Fernand
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Manon
Rating: 4 out of 5
Beautiful products, fast delivery.
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Hannah
Rating: 4 out of 5
Good product
Response from Petit-Fernand
Hi Hannah, Many thanks for your words and your trust. We are glad you are satisfied with our products and their quality ?? Have a lovely day! Chiara Petit-Fernand
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Serge Gisonni
Rating: 4 out of 5
Everything is exactly as described
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Marlene Diot
Rating: 4 out of 5
Top-notch, well-made label
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Martina Castanera Berdala
Rating: 4 out of 5
Fast and beautiful product
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Customer
Rating: 4 out of 5
Simple and efficient
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Raquel Salas Campos
Rating: 3 out of 5
It takes too long, otherwise the labels are fine.
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Response from Petit-Fernand
Hi Raquel, Thank you for your message. We are sorry for this delay in delivery by Correos. However, we are delighted to read that you like our products. Good day, Camille Petit-Fernand
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Marianne
Rating: 3 out of 5
Very disappointed to see that my entire order of labels was put in the same booklet even though there were 2 different names, making it impossible to offer them.
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Response from Petit-Fernand
Hello Marianne, Thank you for writing to us. We are sorry that your order did not bring you complete satisfaction. In fact, we only send our labels in different booklets for our Packs. Labels ordered independently are sent in the same booklet. Have a nice day, Camille C-MonEtiquette
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Maria Angeles Gs
Rating: 4 out of 5
This is the second time I order because the first one went very well, I hope this one goes very well. I want them for my mother who is in a nursing home and they are like the first day and are very washed.I will not hesitate to order again,I advise it.
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Response from Petit-Fernand
Hello Maria Angeles, Thank you very much for your confidence ? Hello, Camille Petit-Fernand
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Zoe
Rating: 3 out of 5
The gourds are very pretty. However, they're fragile and there's already some color coming off one bottle. And one of the three bottles we received already had some color missing at the bottom. I was a little disappointed with my purchase, as the bottles are rather expensive.
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Response from Petit-Fernand
Hi Zoe, Thank you for your comment. We're sorry to hear about the color problem with your water bottles. We've just emailed you to find a solution. Have a nice day, Camille C-MonEtiquette
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Client(E)
Rating: 3 out of 5
The service is fast and efficient, the labels are really nice to stick on, but in 3 washes 3/4 of the iron-on labels ended up in the machine's drum, I'm really disappointed.
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Response from Petit-Fernand
Hello, thank you for your message. We're sorry to hear that your iron-on labels are coming off. We have just contacted you by email to help you. Have a nice day, Camille C-MonEtiquette
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Kunde
Rating: 4 out of 5
Despite an initial incorrect delivery, the replacement delivery reached the recipient as requested.
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Response from Petit-Fernand
Hello Michael, We are pleased to read that your order has arrived safely. We hope you like it very much! Have a great holiday season, ?????? Elise, EsIstMeins
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Sara
Rating: 4 out of 5
Really nice product in graphics and materials, customizable in many ways, live true to the render. Order processed quickly. It would be nice to be able to customize the front face of the ball as well (e.g. Phrase in Italian) and be able to choose from different ribbons.
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Response from Petit-Fernand
Hi, Thank you very much for choosing Petit-Fernand for your order. We are very happy to read your positive feedback and will take note of your suggestion. ?? We will pass it on to the rest of the team. We wish you a happy holiday season. ?????? Elise, Petit-Fernand
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Auré De
Rating: 4 out of 5
Fast delivery. Easy to use website. However, I find the clothing labels too big.
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Ribeaucourt Sebastien
Rating: 3 out of 5
Hello, I'm happy with the shoe labels, but for clothes I find that after a few washes, they come off. Too bad
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Response from Petit-Fernand
Hello, Thank you for your message. Your labels should not come off after washing. In order for us to help you, please send us an email at [email protected] with your order number. Have a nice day, Camille C-MonEtiquette
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Elsa
Rating: 4 out of 5
The product ordered corresponds to the one received. Delivery times were respected.
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Costanza
Rating: 3 out of 5
Unfortunately this time did not go very well, the delivery was very late and the caps on the water bottles are defective because they do not close well. It's a real shame because the water bottles are very nice but with the cap open they are not functional
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Response from Petit-Fernand
Good morning Costanza, Thank you for your comment your feedback helps us to improve our service and products. We are sorry about this. Our team had sent you back the water bottle cap as a solution to this quality anomaly. We thank you for your trust and wish you a good day! Chiara Petit-Fernand
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Jessi
Rating: 2 out of 5
Unfortunately, my 1st order did not arrive. Big praise to the customer service, new ones were sent immediately without any problems! Many thanks for that! Unfortunately, this time they don't live up to their promise. They don't last through the wash even though I follow the instructions exactly and even let them "dry" for 24 hours before wearing them for the first time. Too bad
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Response from Petit-Fernand
Hello Jessi, We are sorry to read that your labels are peeling off. ?? Can you please send us an email and share a picture so that we can offer you a solution? We look forward to your feedback. Have a nice day, ?????? Elise, EsIstMeins
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Jean Pierre
Rating: 4 out of 5
Labels as expected and fast delivery
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Sandra
Rating: 3 out of 5
The labels themselves are very high quality and beautiful. I have deducted two stars because I would like smaller labels for items, for example, and the delivery time was very long.
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Response from Petit-Fernand
Hello Sandra, We already offer mini labels. However, we are sorry that the delivery time took longer than expected, but we have no control over the postal service. It's good that you like our labels. Have a wonderful holiday season, ?????? Elise, EsIstMeins
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Elsa
Rating: 4 out of 5
Fast delivery, but the labels come off easily after washing. It would be great if you could make some with characters that children love, patrol, princess, Disney...
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Martinez I.
Rating: 4 out of 5
Products as described, value for money absolutely consistent super efficient customer service.
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Response from Petit-Fernand
Good morning Ilaria, thank you for sharing your experience. We are glad you are satisfied with our labels and customer service! See you soon for a new order ?? Chiara Petit-Fernand
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Geraldine R.
Rating: 3 out of 5
The labels are just like what I ordered and that's great. This is my 1st order and I tested the pack with several formats to get an idea. However, I'm rather disappointed because after a few washes, the iron-on labels are already coming off... Too bad.
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Response from Petit-Fernand
Hello Geraldine, Thank you for your feedback. It is not normal for your labels to come off after a few washes. Please contact our customer service department with your order number at [email protected] so that we can help you. Have a nice day, Camille C-MonEtiquette
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Ave
Rating: 3 out of 5
I have previously ordered from a similar Spanish company when I lived in another country and the order arrived very quickly. My order at Petit-Fernand took more than two weeks, if not longer. And now I live in Spain and it was not only the shipping but also the production time. The clothing stickers have come off with the washes, compared to the other brand that never came off. What I like the most however are the stickers for notebooks or books because you can have a variety of them on a single page.
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Response from Petit-Fernand
Good morning, Thank you for your message. We are sorry for this delay both in delivery by Correos and in manufacturing. As for your clothing labels, it is not normal for them to peel off. You can contact us at [email protected] with your order number so that we can help you. Good day, Camille Peti-Fernand
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Begoña Martínez Álvarez
Rating: 4 out of 5
They handled the order super fast. the adhesive labels for objects do not peel off with use, they give very good results and the ones for clothes are easy to put on and do not peel off with washing.
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Lucia Rp
Rating: 2 out of 5
Everything arrived correctly, Pere took too long to send, it is an aspect that should be improved.
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Response from Petit-Fernand
Hi Lucia, Thank you for your message. We are delighted to hear that you like our products. Regarding the delivery, we are sorry for this delay. We are looking for alternatives so that this does not happen again. Good day, Camille Petit-Fernand
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