Customer reviews of Petit-Fernand

I always order with you for my kids, this time I also ordered something for a friend - so the names in teh order were obviously different. But you put them all in one booklet, so for the present of my friend it looked a bit weird.

Product arrived on time. Well made and seems durable too! I recommend it

The labels are very pretty and easy to use. They wash very well. The only little problem that makes me lose a star is the delay in processing the order and delivery... whatever the size of the order, it takes at least a week to get it home. But I think the problem is with the post office, so there's not much you can do about it.

I waited to do my review because my order, placed at the end of August, when the maximum time expired was not delivered to me, despite the order status giving it as such. I contacted customer service who responded within 48 hours (as indicated), they sent my order back to me again which arrived today (4 business days after shipment). Unfortunately, they arrived late for the start of school, but I still feel like giving a good review because the labels are beautiful, the customer service is really efficient, and because I found them to be reliable. I'm afraid the delivery issue is not up to them; in fact, they may have even lost out.

I ordered 2 new stoppers for my son's water bottle because he had broken the original stopper. Disappointed with both the order process (long delivery time, incomprehensible parcel tracking as it was indicated as "Léa") and the reception of the 2 stoppers as they were in the box without any protective paper, an invoice, nothing. And the stoppers are extremely hard to close, impossible for a small child to give the necessary force to really clip the stopper, so the gourd always remains ajar. I'd already ordered quite a few labels from the site without any problem, but now I'm reluctant to recommend them, which is a shame.

They're nice in any case. My daughter liked

I received my labels quickly and in excellent quality. The booklet format is ideal for carrying around and reduces packaging.

The presentation is very good, but the object labels, after only a week of using them in the canteen and tupperware, have come unhooked....

C-MonEtiquette is a great way not only to keep your school stuff together, but also to get your dishes back from friends when they can't remember whose box it was... too bad you don't make separate notebooks for each name, or at least propose a separation of orders.

The order was supposed to arrive on the 11th and it arrived on the 18th, I am not happy with the delay.

Usually very happy with the labels, here I'm disappointed with the sticky labels for clothes. They don't stick to textiles at all compared to the old ones. On the other hand, the labels for objects are great.

Label didn't even make it through one wash and already peeling off clothing label.

Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.

Good quality and easy to use, good value for money.

This is the second time I have purchased the same product because I was happy with it. This second time I evidently made a mistake with the label graphics so it is barely legible. The light text on a dark patterned background does not hold up. I was a little disappointed, but again, it was partially my fault.

Super quality . The kids love it Long delivery

Order arrived incomplete but very responsive after-sales service. Congratulations!

The status of the item was not up to date, it was still in "shipped" while I received the order. When we want to order it doesn't have many options and between sticky labels and for object it doesn't have the same models and we can't remove later the sticky labels.

I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.

I entered the code for free shipping, but still paid the shipping cost. I wrote email, no response. Too bad I don't think I will buy again.The labels are nice and stick well.

Thanks to writing a bad review they replied 5 days later to my emails that I had not received stickers since August 31 Solved they will send them again.

Hello, I'm used to very fast delivery, I'm disappointed it took a bit long, but the quality of the product is always top notch! Sincerely

Shipped on time, even if it seems a bit long for something from the country next door. The whole thing was put in a simple envelope, it arrived all twisted and perforated. The labels themselves are perfect, I love the look, they're easy to use, and the format doesn't take up too much space for storage. The labels are sturdy, as usual, and once stuck it's impossible to remove them. They're really, really good!

Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality

The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?

Lots of choice of colors, patterns and shapes!

Rather positive first impression. But the 1st machine wash and the labels come off...

Choice, quality labels. Delivery times a little longer than advertised, but still correct.

Overall, the products are nice and practical, although the only downside is that the iron-on labels come off after washing at 40 degrees. Delivery time always a little longer than expected.

Aesthetically beautiful and functional labels. Wide range of products and choice

Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.

3 stars because the site is nice in itself, but I made a mistake on a letter for the label of the schoolbag, they did nothing to help me... So yes, the mistake wasn't theirs, but a little gesture would have been nice. ???????

I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.

Based on their deliver times, 3-10 business days for some labels it woeful

I've been ordering from Cmonétiquette for several years, and this is the 1st time I've needed a fast delivery, paid for in addition to my delivery. It didn't arrive on time, worse, it took longer than a normal delivery, because I wasn't able to pick it up, and the next day, I paid more for nothing.I'm disappointed.

I am very disappointed that I paid for express delivery and received my parcel 5 days later.

Fairly fast delivery, only a special offer was advertised but not applied (2 snack boxes) I don't think that's right. Upon delivery I received the package completely open and 1 box damaged. I don't think I can honestly recommend it.

The product is great. It is the second q I order something and I like the material this time it was because of the delivery date. It took a long time. And they only said 3 days. But well. Thanks

The delivery time is a bit long and the price is a bit too high.

Superb labels, it remains to be seen how they will hold up over time...