The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Very disappointed by the manufacturing time. It was noted 2 working days and the delivery took more than a week. However, I was very satisfied with the products.
Translated reviews
Response from Petit-Fernand
Hello, it's true that production and postal services have been slightly delayed since the start of the school year. Don't hesitate to contact us via our contact form if you need more information! We're here to help. Have a nice day? Luce C-MonEtiquette
V
VIVIANE
Rating: 4 out of 5
Delivery OK although a little long. On the other hand, there is no trace of my orders on my customer area.
Translated reviews
I
Invité
Rating: 3 out of 5
The water bottle I ordered lets the water out. My son's bag was completely wet on the first day of school? Update: They will send me a new water bottle. The customer service is very good, they quickly solved the problem.
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry that your gourd has such a defect. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
L
Loreal
Rating: 3 out of 5
I take labels every year, so I'm always happy with them, they hold up well. I'm just disappointed with the Christmas stickers because they're expensive for what they are. And I didn't choose the right color for the text on the website. It looked good but in real life you can't see the name very well, which is a shame. As for the quality, nothing to say.
Translated reviews
Response from Petit-Fernand
Hello, thank you for your comment, I'll pass it on to our production department right away. If you have any further questions, please contact us via our contact form! Have a nice day? Luce C-MonEtiquette
R
RENEL Florie-Anne
Rating: 2 out of 5
The labels are pretty, but quality-wise, they come off in the first wash, even though I did everything right. Disappointed?
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you're having problems with our labels. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
E
Elodie
Rating: 4 out of 5
Very practical and reasonably priced
Translated reviews
A
Anaïs Doré
Rating: 4 out of 5
super product. my daughter's bottle top broke, so I bought only the caps, which is great. Only downside is the minimum purchase of 9. While the cap is 8.
Translated reviews
L
Laurie Demanet
Rating: 4 out of 5
Fast production and delivery
Translated reviews
D
Dami
Rating: 3 out of 5
The stickers are in themselves, like writing and color quality, but they can not stick well on pens for that I have deducted a star. In addition to the package I had ordered 60x2 (for 2 children) mini stickers for pens but instead of minis larger ones arrived. Unfortunately, the delivery time is quite long (10 days) that did not suit me at all, for that I also deduct a star. it would be nice if it was visible before purchasing now I have complained about these defects and it also came immediately a feedback. They are sending me stickers again at their expense and I hope that they stick well this time. I also liked the fact that they stapled it together as a booklet and described how to use it. All the stickers are waterproof. I have often washed the lunch boxes and bottles in the dishwasher and am satisfied. As a gift, they included their own logo as a sticker and lots of other colorful stickers. My boy was delighted and immediately decorated his lunch box with them. I can't fault the price because everything is expensive at the moment. Thank you dear Esistmeins team
Translated reviews
Response from Petit-Fernand
Hello, thank you for shopping with us and for your valuable feedback. ? We are always here to help our customers in the best possible way! Regarding the delivery time, shipping with tracking by letter or parcel takes between 3 and 10 working days after shipment. All information about delivery methods can be found in the delivery section of our general terms and conditions. However, we are sorry that delivery takes a little longer. We are a French company and all products are shipped from France, so it always takes a little while for the delivery to reach the customer. We wish you a wonderful day. ? The EsIstMeins team
I
Isaline
Rating: 4 out of 5
Beautiful labels, easy to apply. It was also very easy to personalize them on the site, the choice of images, calligraphy and colors being very nice. My only drawback is that the orange I chose isn't orange enough - it's a little too brown for my daughter, who loves that color. The personalized water bottle is also very nice, my daughter can easily open and close the cap. Delivery was fast, even though I placed my order just a few days before the start of the new school year.
Translated reviews
S
Sabrina Ould-rabah
Rating: 4 out of 5
Label quickly received very satisfied
Translated reviews
M
Micky A.
Rating: 3 out of 5
Lovely Stickers but doesn't stick well. Some of my daughters stickers are falling out already!
Response from Petit-Fernand
Hello, I am very sorry that you are having problems with our labels, they should not be falling out. I sent you an email to provide you with further assistance! We are here to help, Have a very nice day ? Luce Petit-Fernand
M
Mela
Rating: 4 out of 5
Fast delivery and ordered the correct dimensions and quantity thanks to the good description and pictures ????
Translated reviews
Response from Petit-Fernand
Thank you very much for this great review. Have a nice day, ? Elise, EsIstMeins
P
P.A.
Rating: 3 out of 5
When choosing the shipping method it did not indicate that express shipping was almost 10. You didn't see it until after you paid in full. So, it almost cost as much for shipping as it did for the stickers.
Translated reviews
Response from Petit-Fernand
Good morning, Shipping is free for labels. Therefore, express shipping is optional. The cost is 9,50 euros and you can see it in the purchase summary before finalizing your order. We sincerely regret that it was not very clear. However, we hope that everything is to your liking. Good day, Camille Petit-Fernand
Y
Yoanna
Rating: 4 out of 5
The labels are beautiful and shipping is fast.
Translated reviews
D
Daniela Ortiz Pol
Rating: 4 out of 5
They were very helpful in resolving a couple of days of issues.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you for your message. It's a pleasure to help you ! Hello, Camille Petit-Fernand
J
Jorge Rodriguez
Rating: 3 out of 5
So the standard delivery failed by 8 days more than stated. The after-shipment service worked well.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delay in delivery by the post office. We hope that you still liked our products. Hello, Camille Petit-Fernand
S
Stellou Lénine
Rating: 4 out of 5
Nice labels that met my expectations, but there was a problem with the delivery between the advertised time and the actual delivery date...
Translated reviews
N
Natacha N
Rating: 4 out of 5
The proposals are interesting and well explained, so you know what you're ordering in terms of labels.
Translated reviews
M
Marta
Rating: 4 out of 5
Great product and delivery on time
Translated reviews
D
Delmastro C.
Rating: 4 out of 5
The product is great I had already been able to verify with previous purchases, this time I would add that the service was also great.
Translated reviews
O
Ophélie Bannier
Rating: 3 out of 5
So the labels are perfect, no worries on the site, it's easy, but I asked for delivery in 24 hours and paid 950 for delivery in 24 hours, and I waited 4 days for delivery, so not very cool, but they did what was necessary very quickly. I'd still recommend them because the clothing labels are objects.... Good help for back-to-school
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced. I have just sent you an email before helping you! Have a nice day? Luce C-MonEtiquette
M
Monica L.
Rating: 4 out of 5
Long delivery time...great product
Translated reviews
P
PatReb
Rating: 4 out of 5
Very good product but very long delivery
Translated reviews
N
Nathalie Niesen
Rating: 4 out of 5
Order conforms to the request a little long to receive in Belgium but good...
Translated reviews
C
Cristina Sobrino Aires
Rating: 4 out of 5
The labels stick very well on clothes, are beautiful and eye-catching and do not peel off in the washing machine.
Translated reviews
A
Ayumi Nakayama
Rating: 2 out of 5
The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.
Translated reviews
Response from Petit-Fernand
Good morning, We sincerely regret this delay in delivery. However, we hope you liked our labels. Good day, Camille Petit-Fernand
T
Tracey
Rating: 4 out of 5
Ordered for my 2 children's first day of school, very satisfied.
Translated reviews
K
Kerstin
Rating: 4 out of 5
The labels on some items of clothing are coming loose.
Translated reviews
Response from Petit-Fernand
Hello Kerstin, we are sorry to hear this. This should not happen. We will get in touch with you to resolve this issue. MFG, Ana
S
Santangelo S.
Rating: 4 out of 5
Practical and durable. Recommended by relatives for kindergarten material
Translated reviews
S
SLM
Rating: 3 out of 5
Purchase with delivery in 24h included Saturday, but not respected. So in the end I had to do without. And a customer service that does not respond to messages.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to hear that your order did not arrive in time. We have contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
S
Sara
Rating: 4 out of 5
Positive experience for the third time. Very good graphics, colors and quality. The themes are always the same but the service very good.
Translated reviews
J
JL
Rating: 3 out of 5
The gourds are beautiful but not delivered in 5 working days as advertised on the site. Annoying when you don't have the gift for the big day. The package was opened but nothing was missing.
Translated reviews
Response from Petit-Fernand
Hello Jérôme, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery anomaly. We have also contacted you by e-mail. Have a nice day, Ophélie C-MonEtiquette
V
V Vincent
Rating: 4 out of 5
I've been ordering for 7/8 years and I'm always satisfied. Quality products for a fair price. Fast service. I had a small problem and customer service is very responsive. I appreciate this type of service.
Translated reviews
P
patience M.
Rating: 4 out of 5
Easy to stick on cloths
K
KOUTELE MAXIME
Rating: 2 out of 5
having paid for rapid delivery via chronopost, delivery scheduled for 02 September, I only received my parcel on Monday 4 September. Big disappointment for me who wanted to label my children's things before the start of the new school year.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry for this incident. We have opened a complaint on Chronopost following this late delivery. We have also reimbursed you for the delivery costs incurred. Have a nice day, Ophélie C-MonEtiquette
T
Tajukilimani
Rating: 4 out of 5
Super great stickers for school and the personalized lunch box made eyes sparkle. Only the delivery time was really very long, almost too long therefore 4 stars
Translated reviews
Response from Petit-Fernand
Thank you very much for this great review. Delivery always takes a little while because we are a French company sending the products from France, so delivery may take longer than expected. However, we have no control over the postal service. We are very pleased that you like the stickers! Have a nice day, ? Elise, EsIstMeins
L
LP
Rating: 3 out of 5
Nickel label, correct delivery time. However, the gourd we received was damaged. We reported it and no reply. Too bad, I wouldn't recommend it and wouldn't recommend it either.
Translated reviews
Response from Petit-Fernand
Hello Laureen, Thank you for your message. We've contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
S
Selina S.
Rating: 4 out of 5
Everything was great, except that shipping took longer than previously stated. But the labels are great.
Translated reviews
Response from Petit-Fernand
Thank you very much for this great review. We are very pleased that you like the stickers! Delivery always takes a little while as we are a French company. The products are shipped from France, so delivery may take longer than expected. However, we have no control over the postal service. Have a nice day, ? Elise, EsIstMeins
R
Roseline
Rating: 2 out of 5
I bought gourds for my grandchildren in 2021 and 2022. The bottles are very pretty. However, I was disappointed with the stoppers, which are very difficult for children to open and the stoppers are broken. It's a shame that these bottles have to stay in the cupboard.
Translated reviews
Response from Petit-Fernand
Hello Roseline, Thank you for your feedback. Please do not hesitate to contact customer service directly so that we can help you as best we can. Have a nice day, Ophélie C-MonEtiquette
We use cookies for audience measurement and improving user experience.