Customer reviews of Petit-Fernand

I usually order my labels and this year the delivery times were longer than normal.

Hello I paid almost 9 euros for a 24h delivery. Ok there was the weekend between but it took more than 6 days to receive the order.

Hello, I have nothing to say about the labels! It's always great! My downside is the delivery Jopte for fast delivery (?9) but not really! Order placed on Sept. 1st and received on Sept. 6th.

The products are great but the delivery time was too long.

I am very satisfied with the products. The labels are beautiful and stick well. However, I am disappointed with the delivery. I paid an additional delivery fee (10) to be delivered in 24h and I received my order 4 days later...

Great experience!

I'm taking off one star because I paid for 48-hour delivery and didn't receive it until the 5th day.

Great for identifying your child's belongings at school

Nice selection of stickers. I would order again. Shipping took a little longer ( 14 days )

It is all very nice design ... the bad thing is that the second day that the child returned from school had the bottle cap broken ... the good thing is that even if you do not have the cap if you cover it well does not lose water! But I would have liked it to be more resistant

Great product but delivery time was too long

Pleasant interface, almost infinite customization, easily accessible information on the stickers. On the other hand, the express delivery I chose for my 2nd order didn't live up to its promise.

Very nice contact in case of problems. Super stickers. Only minus: long shipping.

Impeccable label, however I had a coupon code but I had to go and find it, it would be nice if it appeared when I finalized my order so that I could take advantage of it.

Very fast at replying at queries and sorted a new order out very quickly.

Pretty but not durable

The labels are solid and can easily withstand a few months of washing, but the last two deliveries have had problems, with the last envelope arriving open. I'm getting fed up

As much for the quality as for the dispatch, the perfect timing remains the accessories, which are a little expensive.

The labels are as cute as we expected and the checkbook where they come is great. The only downside is the time it has taken to arrive, I think it is not warned when ordering about the estimated delivery time and, being, at least in my case living in Madrid capital, > 2 weeks, it is important to know.

Order process was easy and the children enjoyed choosing their designs. Delivery isn't the fastest but that was made clear when I ordered. The extra fun stickers are a nice touch but I would rather have paid less or got more name stickers for my money as they will be wasted - my children are 9 and 11. Frustratingly, a couple of the and stickers I stuck into clothes came off in the first wash and I found them stuck to other things. I've never had this problem with the brand I usually use. If any more come off, I will approach the company for a refund. I probably won't order from here again.

Adhesives for clothing are cute in design. Easy to use. Hold well. Shipping took a long time. Unfortunately arrived 4 days after school started.

The stickers are cute, but the delivery took far too long.

I ordered two different names and it was only put in a booklet, which I didn't like because I put the name stickers in the school bags, so I won't be ordering anything from here again.

The product is very nice, but I thought I was ordering from a German website as it ends in .de. The fact that the product came from France meant that it took too long for me. Despite ordering on time during the vacations, the product only arrived after a good 2 weeks and school had already started.

my order didn't arrive for some reason and didn't take long for them to reply to me about this and sorted it out straight away recieved them today and they are look so good

Fast and good quality, the stickers lack a bit of quality.

The checkbook principle is TOP, you know where you stand, you can easily see the various uses ... only regret is the delivery, I paid a lot to finally get it 2 days after the announced deadline. But transport is always the weak point ...

it's a great site with everything, customizable water bottles, bags, and lots of other customizable items. just a little problem with the label packs: you can't choose another little image.

Labels are brilliant, we have ordered more. Only down side is delivery does take a while

Fast delivery, as ordered. The labels are nice.

The delivery time was a little long.

Where I ordered for the first time the product arrived quickly and we were at peace

Initially, I received another person's labels due to a shipping error. The customer service team responded quickly and offered me a solution that would enable me to receive new labels on time. Claim on August 30, express dispatch on the 31st for receipt on September 1. Despite this, delivery arrived on September 4 (delayed by Chronopost to the 2nd and then to the 4th due to logistical problems...).

Possibly because the order was placed during the summer vacations, the post office was later than expected in the delivery. The order had not been left in the mailbox. I contacted Petit-Fernand.es and they told me not to worry at all, that they were re-releasing the labels and would get them to me free of charge (unless I received them in a couple of days, in which case they asked me to call back to cancel the re-release). The next day I received the order in my mailbox so I contacted Petit-Fernand.es again to let them know so they wouldn't have to reprint them. I thought that was wonderful and it makes me value the customer service very positively. The only drawback was the cost of the calls, which were premium rate calls.

The iron-on labels unfortunately do not last long ..5-10 washes

The labels are fantastic and well presented with added extras! Delivery time was longer than expected.

The labels are nice, but the print quality isn't top-notch (white on color, drooling and poor legibility).

It is not the first time I buy your products and I will continue to do so, beautiful colorful and fun. thank you.

Easy to use site. Great quality product. Only downside is cost.

Accurate and reliable. This is the second time I have purchased from them. This time I was a little disappointed with the printing success, but I probably made the wrong choice of colors. A support chat bot perhaps would be helpful.