Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Good morning Maria Francesca, thank you for your comment. We're sorry that the shipping time in your case was long, unfortunately we can't intervene in the postal delivery timelines. However, we are glad that you appreciated the product. We wish you a good day, Chiara Petit-Fernand
A
Alizia Londot
Rating: 4 out of 5
The labels are perfect, but I paid for express delivery (9 extra) and it arrived at my house as if I had taken standard delivery.
Translated reviews
S
Sopep's
Rating: 4 out of 5
A breakdown in production equipment affected my order. Customer service immediately got in touch with me by phone to inform me and discuss possible solutions. If only everything could be that simple, the world would run more smoothly! Since then, the order has been received and corresponds exactly to our expectations!
Translated reviews
Response from Petit-Fernand
Thank you for taking the time to write such a kind comment! We are delighted to have been able to help you, we do our utmost! ? Our entire customer service team wishes you a very good day! Luce C-MonEtiquette
M
Maria Jose Mallol Moral
Rating: 2 out of 5
Did not arrive on time
Translated reviews
Response from Petit-Fernand
Hi Maria Jose, we are sorry to hear that your order was delayed by the carrier. We hope that everything else is a 10, and that your little one likes our items. Have a nice day, Sandra de Petit-Fernand
S
Silvana
Rating: 2 out of 5
I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum
Translated reviews
Response from Petit-Fernand
Good afternoon Silvana, we apologize for this delivery anomaly. We have sent you an email to inform you about the reimbursement of the shipping costs. We hope that despite the delay, you liked your order. Best regards :) Sandra from Petit-Fernand
V
Victoria Rosca
Rating: 4 out of 5
The labels are top ?? ! super pretty graphics ?? and are quality!!! Mais là gourde pour les enfants pas très pratique est très dur le bouchon à se fermer, pour les enfants de 2 ans demi - 3 ans ils narrive pas à se débrouiller ! Si non étiquettes sont très bien! Thanks
Translated reviews
C
Cristina S.
Rating: 3 out of 5
Perfect labels as always, exaggeratedly long wait time. The package was initially delivered to a wrong address (not my fault), then sent back to correct address but with almost 1 month wait.
Translated reviews
Response from Petit-Fernand
Good morning Cristina, we thank you for your comment. We are sorry for the waiting time which is not up to us but we are heartened to know that you appreciated the quality of our products. Good day, Chiara Petit-Fernand
A
Alessia M.
Rating: 3 out of 5
The company is doing well; however, the shipping service was very long about 26 days
Translated reviews
Response from Petit-Fernand
Good morning Alessia, thank you for your comment. We are sorry if the waiting time was more lubnghi than expected. Unfortunately, we cannot intervene in postal services. We are glad that you still appreciate our company, your opinion is important to us. Good day, Chiara Petit-Fernand
A
Ashleigh H.
Rating: 2 out of 5
Very bad labels, sticks ok on things like bottles but labels on clothes have all come off in the washing machine. Do not recommend especially for uniform. Also delivery takes about 3 weeks not the estimates 10 working days
Response from Petit-Fernand
Hello Ashleigh, we are sorry to hear the labels all came off in the washing machine! Make sure you are using uniform/clothing labels on clothing, and not object labels, as per ordered, as the glue isn't the same and won't hold as well on clothes. For any further quations, do not hesitate to contact our customer service. Jessica, Petit-Fernand.
M
Mana Sánchez
Rating: 2 out of 5
The stickers were very good, they met my expectations, but the shipping service was pretty bad. I paid for fast shipping in 48 hours and the stickers arrived 8 days later (when they arrived I didn't even need them...) it's better to take the normal shipping even if they take a month to arrive.
Translated reviews
Response from Petit-Fernand
Good morning, We are delighted to hear that everything is to your liking. We have refunded the shipping costs because SEUR did not meet the express delivery deadlines. Good day, Camille Petit-Fernand
F
Francesca
Rating: 4 out of 5
The labels are beautiful and durable, well printed. However, this time the delivery time was too long, they arrived more than 15 days after ordering.
Translated reviews
F
Francisca Cánovas
Rating: 4 out of 5
I still have not received my order and it has been 3 weeks since it was shipped. As I have no tracking number, I have not been offered any alternative, neither refund nor reshipment. Edit 5/10: My order has arrived correctly after the company's response. Thank you very much
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We have contacted you to help you. Good morning, Camille Petit-Fernand
M
María Paz
Rating: 4 out of 5
I have placed 2 orders. One with free shipping and the other paid. Choosing the free one the labels have taken 10 working days from the time you get the mail that your order is on its way (not from the time of purchase) so take into account all this time if you place an order.
Translated reviews
C
Catherine
Rating: 2 out of 5
After 12 days, I received someone else's order. I was told that the vouchers had been sent back, but still no news, it's been over a week. And not even a commercial gesture...
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you haven't received your labels yet. They're currently on their way to the post office! They should arrive very soon! Have a nice day? Luce C-MonEtiquette
M
Michela
Rating: 4 out of 5
The beautiful and distinctive products. Perfect in customization. Delivery waiting time too long.
Translated reviews
N
Nuala
Rating: 4 out of 5
Delivery on time. Great labels so easy to use. Will definitely order again
D
Dias
Rating: 4 out of 5
It's already the second time that I order but this time I was disappointed because I was charged 2 shipping knowing that my orders always exceed the minimum limit Responding to your feedback, I bought a pack but it was the small pack in addition to 40 labels and a personalized wooden label but that's not why I'm going to stop ordering from you. Thank you
Translated reviews
Response from Petit-Fernand
Hello, thank you for your message. Yes, when an item is added to an order, charges are added! Only the delivery of labels and label packs is free. Have a nice day? Luce C-MonEtiquette
M
Miriam
Rating: 3 out of 5
The package did not arrive and they had to send me a second package which, although delayed, finally arrived.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry it took so long to deliver your package. We hope that everything is still to your liking. Hello, Camille Petit-Fernand
C
Christine
Rating: 4 out of 5
The product is as expected but they had a little problem with the shipping. I contacted them, and they immediately solved the problem.
Translated reviews
L
Laura
Rating: 3 out of 5
The product is of good quality, but to wait 15 days and when you make the purchase it says 48 hours, it is misleading.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry you had to wait 15 days to receive your order. Hello, Camille Petit-Fernand
A
Anna P.
Rating: 4 out of 5
Great selection of products and good value for money.
Translated reviews
N
Nora B
Rating: 4 out of 5
Delivery took too long but as usual the labels are perfect.
Translated reviews
N
Nicole
Rating: 3 out of 5
Labels are great Shipping took way too long...! Approx. 10 days for an envelope is too long
Translated reviews
Response from Petit-Fernand
Thank you for your purchase and your rating. The delivery time actually takes up to 10 days. As we are a French company that manufactures the products in France and ships from France, delivery may take longer than expected. However, we are very pleased that you like our products. Have a nice day, ? The EsIstMeins team
C
Claudia F.
Rating: 4 out of 5
Delivery took a very long time, otherwise all good
Translated reviews
Response from Petit-Fernand
Hello, Our products are made in France and shipped from France, so delivery may take longer than expected. However, we hope that you will enjoy our products. ? Have a nice day, The EsIstMeins team
G
Graziella
Rating: 4 out of 5
Easy label design, a little slow for shipping
Translated reviews
J
Jasmin D.
Rating: 3 out of 5
Long delivery time
Translated reviews
Response from Petit-Fernand
Thank you for your order and your review. Our products are actually made in France and shipped from France, so delivery may take longer than expected. However, we hope you enjoy our products. ? Have a nice day, The EsIstMeins team
E
Elisa F.
Rating: 4 out of 5
VERY fast compared to other service tried, maybe stickers for pencils are a little few in the envelope. High quality though, friendly and efficient service
Translated reviews
I
Isabell
Rating: 4 out of 5
Cute stickers, exactly as described and selected. However, shipping took a very long time.
Translated reviews
Response from Petit-Fernand
Hello, Thank you for your order and your review. We are sorry that the delivery time took longer than expected. However, we are pleased that you like the stickers. Have a nice day, ? Elise, EsIstMeins
D
Dada
Rating: 4 out of 5
I ordered the box for lunch and 2 boxes for snacks, which I find too large for snacks. Otherwise, in terms of quality and design, they are very beautiful.
Translated reviews
A
Adélie Lecerf
Rating: 4 out of 5
Fast as usual Very happy with my order
Translated reviews
N
N.l
Rating: 3 out of 5
Delivery time very long
Translated reviews
Response from Petit-Fernand
Hello, thank you for your review. We are sorry that you received your order late, but unfortunately we have no control over the postal service. ?? However, we hope you enjoy our products. Have a nice day, The EsIstMeins Team
I
Invité
Rating: 3 out of 5
The labels are attractive and well-made. The clothing and shoe labels stick well. As for the clothes, I put them in the washing machine and the labels stuck well :-)
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry you're having problems with your labels. It's not normal for them to come off if they've been correctly applied. I will contact you in the morning to help you. Have a nice day? Luce C-MonEtiquette
M
Mme Marielle
Rating: 4 out of 5
Very pretty flask and practical spout opening system. It seems to last over time. On the other hand, my eldest son got the better of the cap, which broke off. Perhaps it needs to be stronger? Otherwise, there's nothing wrong with the labels.
Translated reviews
J
Jazmin Burga Recuenco
Rating: 3 out of 5
The order took much longer to arrive than I was told at the time of purchase.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has been late in delivering your order. However, we hope that everything is to your liking. Hello, Camille Petit-Fernand
F
Francis
Rating: 4 out of 5
All good but the order arrived a week late
Translated reviews
M
María Gaona Blaya
Rating: 2 out of 5
It did not arrive when it was supposed to, even though I paid for it to arrive in 24-48 hours. But to say that they refunded me the money, and that says a lot about you I will count on you again when I need it.
Translated reviews
Response from Petit-Fernand
Good morning, Thank you for your message. We are sorry to hear that SEUR took longer than expected to deliver your order. Hello, Camille Petit-Fernand
C
Cliente
Rating: 4 out of 5
Everything is perfect, they just take a long time to arrive. It is the only downside. If you want to have them, order them in time.
Translated reviews
J
Julie Masset
Rating: 4 out of 5
The labels are great, but I'm disappointed with the iron-on labels, which don't stick at all.
Translated reviews
D
Diana Barrantes Eyzaguirre
Rating: 2 out of 5
The page advertised 48-hour delivery, and it arrived after 2 weeks, when the school year had already started, and therefore I no longer needed the identification tags.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that it has taken so long for Correos to deliver your order. We ship our products within 48 working hours and then the delivery takes between 3 to 10 working days with Correos. Good day, Camille Petit-Fernand
I
Isabel G
Rating: 4 out of 5
Good quality products. Nice designs and good adhesion to fabrics, slippers and objects. I repeat every year.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 