Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Choice, quality labels. Delivery times a little longer than advertised, but still correct.
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Lola
Rating: 4 out of 5
Overall, the products are nice and practical, although the only downside is that the iron-on labels come off after washing at 40 degrees. Delivery time always a little longer than expected.
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Sara
Rating: 4 out of 5
Aesthetically beautiful and functional labels. Wide range of products and choice
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Homelover
Rating: 3 out of 5
Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.
Response from Petit-Fernand
Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand
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Mat
Rating: 3 out of 5
3 stars because the site is nice in itself, but I made a mistake on a letter for the label of the schoolbag, they did nothing to help me... So yes, the mistake wasn't theirs, but a little gesture would have been nice. ???????
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Response from Petit-Fernand
Hello, I'm sorry your order was placed in error. As we make personalized objects and labels, we cannot take them back or modify an order once it has been received! Thank you for your understanding, Luce C-MonEtiquette
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Alice
Rating: 2 out of 5
I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.
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Response from Petit-Fernand
Hello. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Rob H.
Rating: 2 out of 5
Based on their deliver times, 3-10 business days for some labels it woeful
Response from Petit-Fernand
Hello Rob, Once the orders are shipped, we are completely reliant on the postal services. We do apologise if the delivery times have been so long this year. We are always happy to assist should you need it. Jessica, Petit-Fernand
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Diarra Christelle
Rating: 3 out of 5
I've been ordering from Cmonétiquette for several years, and this is the 1st time I've needed a fast delivery, paid for in addition to my delivery. It didn't arrive on time, worse, it took longer than a normal delivery, because I wasn't able to pick it up, and the next day, I paid more for nothing.I'm disappointed.
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Emeline Herman
Rating: 2 out of 5
I am very disappointed that I paid for express delivery and received my parcel 5 days later.
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Une Maman Déçue
Rating: 2 out of 5
Fairly fast delivery, only a special offer was advertised but not applied (2 snack boxes) I don't think that's right. Upon delivery I received the package completely open and 1 box damaged. I don't think I can honestly recommend it.
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Response from Petit-Fernand
Hello. Our coupon codes are not cumulative. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Stefany Montilla
Rating: 4 out of 5
The product is great. It is the second q I order something and I like the material this time it was because of the delivery date. It took a long time. And they only said 3 days. But well. Thanks
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Cm
Rating: 3 out of 5
The delivery time is a bit long and the price is a bit too high.
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Response from Petit-Fernand
Hello, We are sorry that you think the prices we charge are too high. We regularly make special offers on our website. You have the option of subscribing to the newsletter for this. We are also sorry that the delivery time was too long, but unfortunately we have no control over the postal service. We wish you a nice day. The EsIstMeins team
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Lucie Bertaud
Rating: 4 out of 5
Superb labels, it remains to be seen how they will hold up over time...
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Laure
Rating: 3 out of 5
Very disappointed by the manufacturing time. It was noted 2 working days and the delivery took more than a week. However, I was very satisfied with the products.
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Response from Petit-Fernand
Hello, it's true that production and postal services have been slightly delayed since the start of the school year. Don't hesitate to contact us via our contact form if you need more information! We're here to help. Have a nice day? Luce C-MonEtiquette
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Viviane
Rating: 4 out of 5
Delivery OK although a little long. On the other hand, there is no trace of my orders on my customer area.
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Invité
Rating: 3 out of 5
The water bottle I ordered lets the water out. My son's bag was completely wet on the first day of school? Update: They will send me a new water bottle. The customer service is very good, they quickly solved the problem.
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Response from Petit-Fernand
Hello, I'm sorry that your gourd has such a defect. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
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Loreal
Rating: 3 out of 5
I take labels every year, so I'm always happy with them, they hold up well. I'm just disappointed with the Christmas stickers because they're expensive for what they are. And I didn't choose the right color for the text on the website. It looked good but in real life you can't see the name very well, which is a shame. As for the quality, nothing to say.
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Response from Petit-Fernand
Hello, thank you for your comment, I'll pass it on to our production department right away. If you have any further questions, please contact us via our contact form! Have a nice day? Luce C-MonEtiquette
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Renel Florie-Anne
Rating: 2 out of 5
The labels are pretty, but quality-wise, they come off in the first wash, even though I did everything right. Disappointed?
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with our labels. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
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Elodie
Rating: 4 out of 5
Very practical and reasonably priced
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Anaïs Doré
Rating: 4 out of 5
super product. my daughter's bottle top broke, so I bought only the caps, which is great. Only downside is the minimum purchase of 9. While the cap is 8.
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Laurie Demanet
Rating: 4 out of 5
Fast production and delivery
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Dami
Rating: 3 out of 5
The stickers are in themselves, like writing and color quality, but they can not stick well on pens for that I have deducted a star. In addition to the package I had ordered 60x2 (for 2 children) mini stickers for pens but instead of minis larger ones arrived. Unfortunately, the delivery time is quite long (10 days) that did not suit me at all, for that I also deduct a star. it would be nice if it was visible before purchasing now I have complained about these defects and it also came immediately a feedback. They are sending me stickers again at their expense and I hope that they stick well this time. I also liked the fact that they stapled it together as a booklet and described how to use it. All the stickers are waterproof. I have often washed the lunch boxes and bottles in the dishwasher and am satisfied. As a gift, they included their own logo as a sticker and lots of other colorful stickers. My boy was delighted and immediately decorated his lunch box with them. I can't fault the price because everything is expensive at the moment. Thank you dear Esistmeins team
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Response from Petit-Fernand
Hello, thank you for shopping with us and for your valuable feedback. ? We are always here to help our customers in the best possible way! Regarding the delivery time, shipping with tracking by letter or parcel takes between 3 and 10 working days after shipment. All information about delivery methods can be found in the delivery section of our general terms and conditions. However, we are sorry that delivery takes a little longer. We are a French company and all products are shipped from France, so it always takes a little while for the delivery to reach the customer. We wish you a wonderful day. ? The EsIstMeins team
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Isaline
Rating: 4 out of 5
Beautiful labels, easy to apply. It was also very easy to personalize them on the site, the choice of images, calligraphy and colors being very nice. My only drawback is that the orange I chose isn't orange enough - it's a little too brown for my daughter, who loves that color. The personalized water bottle is also very nice, my daughter can easily open and close the cap. Delivery was fast, even though I placed my order just a few days before the start of the new school year.
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Sabrina Ould-Rabah
Rating: 4 out of 5
Label quickly received very satisfied
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Micky A.
Rating: 3 out of 5
Lovely Stickers but doesn't stick well. Some of my daughters stickers are falling out already!
Response from Petit-Fernand
Hello, I am very sorry that you are having problems with our labels, they should not be falling out. I sent you an email to provide you with further assistance! We are here to help, Have a very nice day ? Luce Petit-Fernand
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Mela
Rating: 4 out of 5
Fast delivery and ordered the correct dimensions and quantity thanks to the good description and pictures ????
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Response from Petit-Fernand
Thank you very much for this great review. Have a nice day, ? Elise, EsIstMeins
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P.a.
Rating: 3 out of 5
When choosing the shipping method it did not indicate that express shipping was almost 10. You didn't see it until after you paid in full. So, it almost cost as much for shipping as it did for the stickers.
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Response from Petit-Fernand
Good morning, Shipping is free for labels. Therefore, express shipping is optional. The cost is 9,50 euros and you can see it in the purchase summary before finalizing your order. We sincerely regret that it was not very clear. However, we hope that everything is to your liking. Good day, Camille Petit-Fernand
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Yoanna
Rating: 4 out of 5
The labels are beautiful and shipping is fast.
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Daniela Ortiz Pol
Rating: 4 out of 5
They were very helpful in resolving a couple of days of issues.
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Response from Petit-Fernand
Good morning, Thank you for your message. It's a pleasure to help you ! Hello, Camille Petit-Fernand
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Jorge Rodriguez
Rating: 3 out of 5
So the standard delivery failed by 8 days more than stated. The after-shipment service worked well.
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Response from Petit-Fernand
Good morning, We are sorry for this delay in delivery by the post office. We hope that you still liked our products. Hello, Camille Petit-Fernand
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Stellou Lénine
Rating: 4 out of 5
Nice labels that met my expectations, but there was a problem with the delivery between the advertised time and the actual delivery date...
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Natacha N
Rating: 4 out of 5
The proposals are interesting and well explained, so you know what you're ordering in terms of labels.
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Marta
Rating: 4 out of 5
Great product and delivery on time
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Delmastro C.
Rating: 4 out of 5
The product is great I had already been able to verify with previous purchases, this time I would add that the service was also great.
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Ophélie Bannier
Rating: 3 out of 5
So the labels are perfect, no worries on the site, it's easy, but I asked for delivery in 24 hours and paid 950 for delivery in 24 hours, and I waited 4 days for delivery, so not very cool, but they did what was necessary very quickly. I'd still recommend them because the clothing labels are objects.... Good help for back-to-school
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced. I have just sent you an email before helping you! Have a nice day? Luce C-MonEtiquette
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Monica L.
Rating: 4 out of 5
Long delivery time...great product
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Patreb
Rating: 4 out of 5
Very good product but very long delivery
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Nathalie Niesen
Rating: 4 out of 5
Order conforms to the request a little long to receive in Belgium but good...
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Cristina Sobrino Aires
Rating: 4 out of 5
The labels stick very well on clothes, are beautiful and eye-catching and do not peel off in the washing machine.
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Ayumi Nakayama
Rating: 2 out of 5
The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.
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Response from Petit-Fernand
Good morning, We sincerely regret this delay in delivery. However, we hope you liked our labels. Good day, Camille Petit-Fernand
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