The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I ordered on Wednesday and paid 9.50 for it to arrive in 24 hours! In the end it only arrived the following Tuesday.
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Response from Petit-Fernand
Hello Laetitia, I'm sorry that the Chronopost delivery did not meet the deadlines announced, I have just contacted you by email to reimburse you for these costs. Have a nice day? Luce C-MonEtiquette
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Neny
Rating: 4 out of 5
Very good product. My son was delighted with the labels and his snack box!
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Catherine
Rating: 4 out of 5
Fast delivery and very practical for school stuff thanks to you for this site??????
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Mélissa FERMENT
Rating: 2 out of 5
It was not agreed that there would be any additional taxes to pay, and unfortunately the letter carrier demanded an extra 15 euros for customs.
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Response from Petit-Fernand
Hello, It's not normal to be charged customs fees. I have just contacted you by e-mail to help you. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 3 out of 5
Half of the order was forgotten but after a call the order was quickly reshipped. Unfortunately we weren't at home but on vacation and my labels got wet in our letterbox. If I'd received my entire order the first time, this wouldn't have happened because I'd planned ahead to be able to receive them.
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Response from Petit-Fernand
Hello, I'm sorry your labels arrived wet. I've just emailed you to help you. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
I am satisfied with my order. However, I thought the pencil labels weren't as wide!
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Gessica
Rating: 3 out of 5
Nice and good labels. Sorry about the water bottle, it is nice but the cap broke right away
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Response from Petit-Fernand
Good morning Gessica, we are sorry to hear about this quality prblem. We have contacted you to provide a solution. Good day Alessio, Petit-Fernand
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Invité
Rating: 4 out of 5
I'm always very happy with my orders. The labels are really nice.
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Bacle Josiane
Rating: 3 out of 5
Hello For the creation of labels impossible to write more than 15 letters How to please when the name and surname is long?
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Response from Petit-Fernand
Hello, Thank you for your comment which I will pass on to the relevant department! Have a nice day? Luce C-MonEtiquette
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client(e)
Rating: 4 out of 5
Superb labels Except for clothes that don't hold up too well, but are so practical
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Aurélie
Rating: 4 out of 5
Yes, but... Not enough tiny labels for pens and markers. I would have liked more self-adhesive labels for clothing (medium size). The self-adhesive labels are small, so if you want something bigger, it's iron-on in the pack. Some labels are not as well precut as others. At least 2 per sheet. This was a first for a back-to-school pack.
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Invité
Rating: 4 out of 5
I've ordered labels for the 8th year in a row and I'm always so pleased when I receive them. They're pretty and high quality, and the kids love them!
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Nadia
Rating: 4 out of 5
Very cute and good quality of both the snack box and the canvas bag. The girls had a lot of fun choosing colors and decorations. Very fast shipping. Slightly high price,
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Invité
Rating: 4 out of 5
A good week to arrive but no worries
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Chantal SINAY
Rating: 2 out of 5
Although I followed the instructions to the letter, it took me longer to get the iron-on labels to stick to the fabric. A friend, who recommended your site to me, had left one of your labels on a garment. I realized that the label was much thicker and fibrous. So I'm very disappointed. I have serious doubts about the gluing process, having had to repeat it several times on fabrics, and having even damaged the cotton collar of a polo shirt with the iron on linen. In addition, the shoe labels didn't hold on some models of leather inner shoes.
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Response from Petit-Fernand
Hello, I am sorry that you are not entirely satisfied with our products. I have just contacted you by e-mail to discuss the problem directly. Have a nice day? Luce C-MonEtiquette
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Alice
Rating: 4 out of 5
The site is well done easy to navigate and allows one to quickly explore content of interest. Prices quite good, shipping time quite long unless overcharged in my opinion.
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Clément L.
Rating: 2 out of 5
The first order went well. For the second, I paid for express delivery (24 hours later, including Saturday) for almost 10 bales and the service was not carried out correctly and I received my labels too late. I contacted the site which sent me an automatic reply "How to track my parcel" before sending me a satisfaction form...
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Response from Petit-Fernand
Hello, I am sorry that the Chronopost delivery did not meet the deadlines announced, I invite you to reply to the automatic email you received so that we can help you directly! Have a nice day? Luce C-MonEtiquette
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Valentine
Rating: 4 out of 5
The labels are niquels . A little disappointed that I paid for express delivery in 24h and that it did not arrive within 24h.
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced. I have just notified you of the reimbursement of these costs by e-mail! Have a nice day? Luce C-MonEtiquette
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Laura C.
Rating: 4 out of 5
Very good quality of prints. Slightly longer delivery time than stated.
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Tamara
Rating: 2 out of 5
It takes a long time for the product to arrive. When you write it off and claim, that's when it arrives.
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Response from Petit-Fernand
Good morning Tamara, We are sorry to hear that the post office took so long to deliver your order. We hope you still like our products. Hello, Camille Petit-Fernand
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Hanane Bourass
Rating: 4 out of 5
Beautiful
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Caroline Canny
Rating: 4 out of 5
Good quality labels that fit very well and look nice. I find the time between order and receipt too long.
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Gomes
Rating: 4 out of 5
Slightly long reception
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Peggy PROFIT
Rating: 4 out of 5
Superbly presented labels with free summer-themed stickers. Thanks !!!!!
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Aurore
Rating: 3 out of 5
The site and the design of the labels are great! Nothing to say about the stickers, they hold up pretty well, but I'm disappointed with the iron-on ones, which come off after only 2 washes. I'm sure I'll try out the ink pads again.
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Response from Petit-Fernand
Hello, I can't believe you're experiencing such a problem. I invite you to contact us at [email protected] with photos of the labels affected by this manufacturing defect so that we can help you as best we can! Have a nice day? Luce C-MonEtiquette
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Anne LE DOUJET
Rating: 4 out of 5
We were satisfied with the receipt of the order, but the only negative point is that I was unable to activate the promos (codes to be indicated on the order form) that I regularly receive by e-mail.
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Anna A.
Rating: 3 out of 5
I have been using your labels for years and always appreciate the quality,normally the delivery is always very fast but this time it took several days, by the way the order had been processed immediately and sent to shipping but the delivery left something to be desired.
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Response from Petit-Fernand
Good morning Anna, we are very sorry you are not satisfied with the mailing services. Thank you for your review and please contact us at [email protected] for any information. Good day Alessio, Petit-Fernand
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Invité
Rating: 3 out of 5
We received a booklet, but half of the labels were in someone else's name... Too bad
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Response from Petit-Fernand
Hello. We're sorry to hear that you've received an order that was partially not yours. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
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Julia
Rating: 4 out of 5
It's great, but there are no more labels with initials in the primary pack? I'd also like the pages to be pre-cut at this price. So that I could tear out the empty pages as I go along. To see more clearly. Thank you
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Invité
Rating: 2 out of 5
Label too wide and writing too large
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. I'll send you an e-mail to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
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Ophélie Dupuis
Rating: 4 out of 5
Highly recommend! The labels are beautiful and of good quality. I've ordered before and I'm very happy again. The delivery was a bit long but otherwise nothing to say.
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CHARLIER-SIMON Vanessa
Rating: 3 out of 5
Lots of big labels, not practical for toddlers' clothes, but they're very pretty.
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Response from Petit-Fernand
Hello, thank you for this message and this very pertinent comment. I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
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Cécile
Rating: 4 out of 5
Beautiful kit received for the start of the school year, my daughter was happy but I thought the inscription would be bigger.
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Manon Beghin
Rating: 2 out of 5
The labels don't stick well to the pencils etc. They tend to lift up on the corners.
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. I'll send you an e-mail to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
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Julie ROLAND
Rating: 4 out of 5
Super gorgeous
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Cyndi DUPRE
Rating: 4 out of 5
Complete pack for kindergarten and fast shipping
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Lila
Rating: 4 out of 5
Everything went extremely smoothly. Quick and efficient.
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Sandrine
Rating: 4 out of 5
Second order for me and I'm delighted. I took advantage of the Gemo offer (10 labels for 2) and there were even some pretty stickers on the summer theme which delighted my 7 year old daughter.
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Invité
Rating: 4 out of 5
Product as described
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MNG
Rating: 4 out of 5
I always buy from this site because I like the quality of the lunch boxes. Just the color of the pink seems a bit dull this year, but there's not much choice for girls on the site or anything new. And I like the quality of the labels, but after 1 year unused labels don't stick very well if you haven't used them. The free design is nice to reflect the brand but should be personalized for girls as it's made for boys.
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