The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
This is the second year that I have ordered labels for my children and my little nephew. I was satisfied with the coupon code I had, the speed of delivery and, of course, the free shipping. I recommend this site and will certainly order again soon.
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Invité
Rating: 4 out of 5
2nd year ordering for my son. The labels hold up very well, last year's still hold up despite washing.
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Anthémis
Rating: 3 out of 5
Mixed opinion, I order every year and I'm usually satisfied overall. Same this year except for the Mini labels because of the very small writing in the center. The mini size is great for school pencils, felt-tips etc. but the font is too small on the label and doesn't go all the way to the end (the tiny writing is only in the middle) which makes the label disappointing despite a good format.
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Response from Petit-Fernand
Hello, I am sorry that our products do not give you complete satisfaction. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
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Aurel
Rating: 3 out of 5
ordering error but quickly resolved
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Response from Petit-Fernand
Hello. We apologize for this error on our part and are delighted to have been able to help you! We'll be happy to answer any questions you may have. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 2 out of 5
We have a problem with the labels coming off. I've never had this problem before. If you could do something. Thank you very much. The problem is that I put all the labels on my son's pens but the next day everything came off.....
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Response from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. I'll send you an e-mail to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
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Vanessa Pessiot
Rating: 4 out of 5
Delighted with my purchase. The only hitch is that the quantities are a little unclear in the explanations. Otherwise, I'm delighted with my purchase.
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Gaëlle
Rating: 4 out of 5
Cute and useful labels, fast delivery, the downside is the price...
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BERNARD v.
Rating: 4 out of 5
easy, fast and no sewing!
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Gouhier
Rating: 4 out of 5
I've been dropping your labels for years, and I'm a little disappointed with the quality over the years, but they're still quite good.
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Tiphanie SÉJOURNÉ
Rating: 4 out of 5
Easy ordering and fast delivery.
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Kelly Millet
Rating: 4 out of 5
Perfect control
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Ana Maria Cantonas
Rating: 3 out of 5
The size of the personalized bags, the turquoise ones, are too small, so they can't be used for spare clothes and especially not for nap blankets.
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. Indeed, the personalized bags size M are designed to carry small toys or a snack. Size L may be better suited to what you seem to want to put in it! Don't hesitate to contact us at [email protected] if you need more information! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 3 out of 5
Bonjour dommage que ce n'est pas précisé que il faux le collé avec un fer a repasser sinon rien a redire elle son vraiment jolie
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Response from Petit-Fernand
Hello, the instructions for iron-on labels are available for consultation in the "Care and Use" tab! We're also available via our contact form to answer any questions you may have. Please don't hesitate to contact us there. Have a nice day? Luce C-MonEtiquette
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Marie Grandchamps
Rating: 4 out of 5
Very happy with my order.
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Mathilde
Rating: 3 out of 5
I bought iron-on labels and they peeled off when I first washed them and put them in the dryer.
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Response from Petit-Fernand
Hello, I am sorry that our products do not give you complete satisfaction. I will contact you by email to help you. Have a nice day? Luce C-MonEtiquette
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Juliana PADRE
Rating: 4 out of 5
Fast and the product is practical and top
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Mbaki
Rating: 4 out of 5
I made one mistake with the autothermic labels: I only wanted stickers.
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Noelia Plazas Gascon
Rating: 3 out of 5
I placed an order on August 16 and it hasn't arrived even though the order tracking shows it as delivered. I have already bought several times and it's a shame that the delivery service is so bad. 5 days before the start of school I have no labels!!!!
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Response from Petit-Fernand
Good morning Noelia, we are sorry to hear that you did not receive your order. In general, they usually arrive in 6 days. We invite you to contact our customer service team so we can help you. Have a nice day, Sandra Petit-Fernand
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Olivia Kuan
Rating: 3 out of 5
Labels of insufficient quality
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. We have contacted you by email in order to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
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ER
Rating: 3 out of 5
On the positive side, I would like to highlight how nice the order was and on the negative side, it took longer than they said and I wrote twice to the company to ask if there was any delay and to this day I still have not received an answer.
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Response from Petit-Fernand
Good morning Estefania, we have just sent you an email, unfortunately we have not received any email from you. We are glad that the order is to your liking. Have a nice day :) Sandra Petit-Fernand
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Invité
Rating: 4 out of 5
The deadline is short and respected and the labels seem to hold up. We'll see in 1 month?
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Tracey
Rating: 3 out of 5
The personalized lunch boxes and water bottles are very good quality and practical. Unfortunately, however, the iron-on labels for clothes are a disaster! Firstly, I had to buy an ordinary iron to put them on, as they don't adhere to the fabric at all with a steam iron (which is not clearly indicated, if at all!). Secondly, they come off very easily once I've put them on, not to mention the result after washing. Given the price, this is extremely disappointing. I'll definitely be ordering no more!
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. Please contact us by email at [email protected] to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast and clear. Only downside: the price is overrated for the product.
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Invité
Rating: 2 out of 5
I never received my order. At least the after-sales service was very reactive and offered to send it back to me or give me a refund. A few days before the start of the new school year, I preferred a refund.
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Response from Petit-Fernand
Hello. We are very sorry about this delivery anomaly from the postal services. We thank you for your understanding and remain available to help you. Have a nice day? Luce C-MonEtiquette
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Stephanie
Rating: 4 out of 5
Very good, I recommend.
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Amandine S
Rating: 4 out of 5
Labels can be customized for both font and color. For objects, large labels work well on pens and pencils.
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lucie Auer
Rating: 3 out of 5
Good service, good product, have to check if the labels stick well. Delivery time a little long. Price is correct.
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Response from Petit-Fernand
Hello. We are delighted to read that you like our products. We apologize for the slightly longer delivery times in view of the back-to-school period. Have a nice day? Luce C-MonEtiquette
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Anne
Rating: 4 out of 5
Very pretty labels, but unfortunately they don't stay stuck on the supplies...it's a real shame because they seem to be very well made.
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Invité
Rating: 4 out of 5
Easy to order, just one problem with the delivery but my order was returned without a hitch after my call.
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lilo
Rating: 4 out of 5
This is the second time I've ordered from c-MonEtiquette and I'm very satisfied with the service. I find the labels very useful and very pretty. I like the fact that you can customize everything (designs, fonts, etc.). The labels are delivered quickly. The only downside is that on my last order I had to add extra purchases because the amount of my order was too low (3Euros) and therefore impossible to validate!
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Beril
Rating: 4 out of 5
Everything great, I gave four stars for the delay in delivery. Otherwise everything else is okay.
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Charles BOUCHER
Rating: 4 out of 5
Simple order, fast delivery. Gluing rather effective overall
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Tatiana
Rating: 3 out of 5
3 stars because unfortunately I did not receive my order on time, I had to call customer service and the error was rectified I received it 3 days later (I think problem with the carrier)
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Response from Petit-Fernand
Hello, we are sorry that your order was not delivered on time. We apologize for any inconvenience caused by the postal service. However, we are delighted to have been able to help you on our side! Have a nice day? Luce C-MonEtiquette
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MARIA C.
Rating: 3 out of 5
I don't know who to ask for help, the package is reported delivered on August 8 to the post office, never arrived unfortunately. I had placed an order previously. I can say that the quality is excellent.
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Response from Petit-Fernand
Good morning, we are sorry for this shipping anomaly by postal services. We have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
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Client
Rating: 4 out of 5
The self-adhesive labels peel off quickly, I prefer the iron-on ones, otherwise fast, professional delivery.
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Invité
Rating: 3 out of 5
It took a long time for my order to arrive
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Response from Petit-Fernand
Good morning, We are sorry that the post office has taken so long for the delivery. However, we hope you like our products. Good day, Camille Petit-Fernand
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Invité
Rating: 4 out of 5
Fast delivery and well-made labels
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Gaëlle LE DROGOFF
Rating: 4 out of 5
Easy, fun ordering, fast delivery
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Eleonora
Rating: 4 out of 5
Although there was a delay in the delivery of the products the customer service was definitely efficient, always present and helpful, even during the holiday season. They arranged for a new package to be sent back to me and I really appreciated it. The product is great
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Thomas
Rating: 4 out of 5
I recommend, professional and fast Quality labels only downside a little expensive
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