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C
Rating: 4 out of 5
Very good labels, the ones for items that are a bit large for a compass chisel and the like. Simple site and fast delivery
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 930 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
Easy to use site, nice selection of snack boxes, fast shipping. Incomplete or even misleading information on the site about the self-adhesive labels. I had to order others from another site, and these will be used as "lamba" labels, which are very expensive for this purpose.
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Response from Petit-Fernand
Hello Marcelle, We are sorry to hear that your order did not give you complete satisfaction. Please do not hesitate to contact us by email so that we can find a solution to your problem. Have a nice day, CMonetiquette
I
Rating: 4 out of 5
Nice labels and good quality. A little downside this year, as the typography chosen in previous years was no longer present, I chose another, which turned out to be much less legible - a shame!
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K
Rating: 4 out of 5
The team listens and is very attentive with beautiful products.
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V
Rating: 2 out of 5
I ordered the labels on August 18 with Express delivery 9.50 Delivery time: 24 hours) I never received them in 24 hours! I received them after only 5 days!
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Response from Petit-Fernand
Hello, We're sorry to hear that you didn't receive your order in time. Please contact our customer service so that we can reimburse you for the delivery costs. Have a nice day, Cmonetiquette
M
Rating: 4 out of 5
Fast delivery, I order every year and the quality is always there for a good price.
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A
Rating: 4 out of 5
Great labels ??? ?? Delivery ?? a little long.
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I
Rating: 4 out of 5
Fast delivery
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L
Rating: 4 out of 5
Delighted with my purchase. Just what I asked for.
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I
Rating: 3 out of 5
I received labels containing the name and surname of another child.
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Response from Petit-Fernand
Hello, We are very sorry that you have received an order that was not intended for you. As agreed, we have resent your labels. They will be delivered as soon as possible. Have a nice day, CMonetiquette
I
Rating: 4 out of 5
This is my second order
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A
Rating: 2 out of 5
The labels come off too easily, I'm disappointed with my purchase, I'm going to order elsewhere now.
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Response from Petit-Fernand
Hello, It's not normal for your labels to come off. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, CMonetiquette
M
Rating: 4 out of 5
Good product . A little expensive.
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V
Rating: 4 out of 5
Received promptly. Quite satisfied, but the parchment paper for the iron-on labels is missing (should be supplied as explained in the booklet). We'll have to see how they hold up over time.
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M
Rating: 3 out of 5
The items I received were of good quality, but my order was incomplete. A bit disappointed for my first experience.
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Response from Petit-Fernand
Hello, We are sorry that you have received an incomplete order. As agreed with our customer service department, the missing order has been reshipped to you and will be delivered as soon as possible. Have a nice day, Cmonetiquette
E
Rating: 4 out of 5
Fast and effective, this is the 1st time I've ordered so I'll have to see how well it holds up in the wash!
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I
Rating: 4 out of 5
Fast arrival and beautiful labels
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G
Rating: 3 out of 5
The self-adhesive labels are great, but this is the first year I've been disappointed with iron-on labels. Most of the ones I received don't stick despite a 200 degree iron and more than 8 seconds of very firm pressure to try to fix them. Partly disappointed with my order.
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Response from Petit-Fernand
Hello, We are sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to provide you with a solution. Have a nice day, Cmonetiquette
I
Rating: 4 out of 5
The ease of ordering, the delivery time. But the prices are quite high, and the labels come in a small envelope. A bit more cardboard would not have been a luxury.
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M
Rating: 4 out of 5
The labels are true to the picture 6 of good quality. Also, my daughter loved that different ones came. She loves the stickers.
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S
Rating: 4 out of 5
Super happy with the labels, which were beautiful, sturdy and delivered quickly. Less happy with the bottles, especially the caps (I ordered a second one, but it's still defective).
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C
Rating: 4 out of 5
The labels stick well to clothes and objects. My only reservation is that the fonts should be easier for kindergartners to read. For my part, self-adhesive is better than iron-on.
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I
Rating: 4 out of 5
Good quality, nice stickers and fast delivery
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J
Rating: 4 out of 5
Beautiful labels!!!
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C
Rating: 3 out of 5
not enough legibility on the kindergarten pack with several label styles - otherwise very good labels
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Response from Petit-Fernand
Hello Coralie, We are sorry to hear that you are not fully satisfied with your order. Our customer service team has replied by email to offer you a solution to your problem. Have a nice day, CMonetiquette
B
Rating: 4 out of 5
I'm a little disappointed because I wanted to order stickers for the pencils and I received a larger format.
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E
Rating: 4 out of 5
Quality products and fast delivery. The only downside is that the water bottle I bought for my son, who is starting kindergarten, is too difficult to open and close for a 3-year-old.
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D
Rating: 4 out of 5
I am satisfied with my order and the speed of shipping.
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C
Rating: 4 out of 5
Good quality labels on time
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H
Rating: 4 out of 5
Very happy and nice drawings.
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I
Rating: 4 out of 5
I love the products but really disappointed not to have been able to use my 5 more in addition to a promo...
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I
Rating: 4 out of 5
It took a short time to arrive and was exactly as I ordered it. I love it. I haven't had a chance to try it yet.
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H
Rating: 3 out of 5
I really like the different possibilities when it comes to choosing labels, but I feel that quality should only be about the product itself. Indeed, quality should be at all levels. This is just my humble opinion, but I would have appreciated receiving my labels much sooner. Order sent by green post... You should have chosen red but whatever. I hope to receive my order before school starts.
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Response from Petit-Fernand
Hello. Thank you for your comment. It's true that during this back-to-school period, we're experiencing a delay in delivery by the postal services. We're very sorry about that, but we're still available to help you. We wish you a very good day? Luce C-MonEtiquette
M
Rating: 2 out of 5
On August 12 I placed an order and I have not received anything yet, I have not been told anything, I don't know if the order will arrive or not.
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Response from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. We will contact you today to help you. Hello, Camille Petit-Fernand
N
Rating: 2 out of 5
It took too long, almost a month. The information e-mails were automatic. They did not clarify in a personalized way
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Response from Petit-Fernand
Good morning, We are sorry that you only received our automated emails. We would have been happy to help you with this situation. We hope you still like our products. Hello, Camille Petit-Fernand
A
Rating: 4 out of 5
Product as ordered and very pretty. Sticks very well on clothes
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V
Rating: 4 out of 5
Satisfied with my order, the labels are nice. Fast delivery. Very responsive site: I received someone else's order instead of mine, which was returned to me very quickly following a simple e-mail explaining the situation.
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M
Rating: 4 out of 5
I love this site. Since baby my daughter has had labels from this lovely brand on her things. I've just placed another order for her entry into Maternelle. The only major drawback for me is that navigating the site can sometimes be a bit tricky.
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P
Rating: 3 out of 5
Missing item and given the delivery times, it will arrive after the start of the school year. In addition, I was unable to use the sponsorship because there was a promotion on another item. Not deducting 3 for a promotion (not a coupon), I find that commercially not very good. They offered a 20% discount on a future order, but I now have everything I need, so that's no longer necessary.
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Response from Petit-Fernand
Hello Pamela, Following our exchange, I can confirm that your order has been reshipped and will be delivered shortly. Very nice day to you, CMonetiquette
S
Rating: 4 out of 5
I've been ordering for 4 years now, and I'm very satisfied with the labels for my daughters' school supplies. The parcel arrives quickly and well packaged. The only small downside is that I'd like a little change in the choice of colors and logos ;-)
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