The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The name stickers are really beautiful. Only the delivery time was a bit long, but if you know that and can take it into account, it's ok.
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Response from Petit-Fernand
Thank you for your order and your review. As our products are shipped from France, delivery may take a little longer than expected. However, we are pleased that you like the stickers. ?? Have a nice day, Elise, EsIstMeins
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Alexandra CHEVALLET
Rating: 3 out of 5
The label is very practical but doesn't stick as well as before.
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Response from Petit-Fernand
We're sorry if our products don't meet your expectations, but we're always available at [email protected] if you'd like to give us any further details to help you out! Have a nice day? Luce C-MonEtiquette
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Elena C.
Rating: 4 out of 5
Great service and timely shipping
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Math
Rating: 4 out of 5
Very easy to use website, very cute designs, fast delivery and quality product! Only "hitch", it would be great to be able to change the pattern for each type of label.
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Lorelie V.
Rating: 4 out of 5
Amazing quality as always. I have ordered this so many times for my sons school things. Thank you.
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Rebecca F.
Rating: 3 out of 5
Unfortunately, the order did not arrive as announced. I wrote an email to ask what happened to my order and received no reply. Poor customer service.
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Response from Petit-Fernand
Hello Rebecca, We are sorry that you have not received your order as advertised. We have contacted you this morning to better identify the problem. We wish you a good day. Elise, ItIsMine
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L Vddaele DV
Rating: 3 out of 5
Delighted with the labels I bought previously Disappointed with the lunch box, perhaps I didn't read the description properly but I thought the design was engraved in the box when it's just a sticker on top, there were bubbles in it,! which I was able to remove myself by going over it with a square and so I redid the edges too. Otherwise, the box itself is fine. It's ideal because I can put a jar of compote in it, as it's quite high.
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Response from Petit-Fernand
Hello and thank you for your feedback. We are sorry that what you received was not what you expected. Please do not hesitate to contact us at [email protected] if you notice such a problem! We'll be able to help you better! Have a nice day? Luce C-MonEtiquette
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Sheila Garcia
Rating: 4 out of 5
A little disappointed for the shipping time, but very happy with my order, I'm going to reorder ...?
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Invité
Rating: 4 out of 5
Error on the initial order, but top-notch after-sales service
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Response from Petit-Fernand
Thank you for your feedback, we are delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette
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Hanane Bourass
Rating: 4 out of 5
Very nice label ??
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Stephanie
Rating: 4 out of 5
Very practical and pretty
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Céline Defoy
Rating: 3 out of 5
The personalization options are varied. However, I'm disappointed that the labels don't stick properly on pens.
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Response from Petit-Fernand
Hello! Our 1-line labels are designed to be applied to felt-tip pens, while our "mini" labels are suitable for pencils or crayons! Have a nice day? Luce C-MonEtiquette
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Alizée
Rating: 4 out of 5
I'm always delighted with the practical labels! I've ordered them for the second year running and the fasteners break after two uses.
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Sofía Ventura Genís
Rating: 4 out of 5
Easy to design your labels. Free shipping since very little, although this last time it took the maximum number of days to arrive (10 days) normally it arrives quite fast.
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Response from Petit-Fernand
Good morning, Thank you for your message ! We hope you like our products :) Hello, Camille Petit-Fernand
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Corinne V.
Rating: 4 out of 5
Really nice sticker designs. Unfortunately the first set didn't arrive but a second set was sent straight away and they were definitely worth waiting for.
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Cha
Rating: 3 out of 5
The stickers on the bottles come off very quickly when you put them in a bag.
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Response from Petit-Fernand
Hello. This problem is not normal. I will contact you in the morning to propose a solution. Have a nice day? Luce C-MonEtiquette
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Clémence DUBREUIL
Rating: 2 out of 5
I ordered a gourd, a snack box and 30 iron-on labels, and while the gourd and the box are great quality, I'm very, very disappointed with the labels because, despite following the instructions to the letter, I've already got 4 of them peeling off my clothes. I wouldn't recommend them at all.
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Response from Petit-Fernand
Hello, we are sorry to read that you are not entirely satisfied with our products. I'll be in touch in the morning to discuss the situation directly with you and the solutions that might suit you. Have a nice day? Luce C-MonEtiquette
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Natacha
Rating: 4 out of 5
Fast delivery, I haven't tested the product yet, but it looks good.
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Sabaah
Rating: 3 out of 5
Fast delivery, compliant products, but I find the bottle caps very hard to close.
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Response from Petit-Fernand
Hello and thank you for your feedback. We are in the process of redesigning this cap so that this problem no longer arises! Have a nice day? Luce C-MonEtiquette
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Valérie DIEPENDAEL
Rating: 4 out of 5
Very nice labels, pretty colors and perfect patterns. Bad choice on my part as the labels are too big for basic school supplies.
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Line Léger
Rating: 4 out of 5
The only problem is that you have to take your time to label them, and if you iron them on too quickly or position them wrongly, they end up coming unstuck.
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Invité
Rating: 2 out of 5
Thermo-adhesive labels don't stick
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Response from Petit-Fernand
Hello, we are sorry to read that you are not entirely satisfied with our products. I'll be in touch in the morning to discuss the situation directly with you and the solutions that might suit you. Have a nice day? Luce C-MonEtiquette
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Blanca
Rating: 3 out of 5
I did not receive my order although I contacted customer service and the response and solution was very quick. I would have liked to be able to comment on the product.
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Response from Petit-Fernand
Good morning Blanca, Thank you for your message. We regret this delivery anomaly on the part of Correos. We hope that you will try again to give us your opinion about our products. Hello, Camille Petit-Fernand
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Elisa
Rating: 3 out of 5
Very good product and nice colors, honestly though I preferred the texture of other years. Now it is really plasticized adhesive, before it looked more like paper...I preferred it. Arrived in 10 days
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Response from Petit-Fernand
Dear Elisa, We are sorry to hear that your order did not meet your expectations. In fact, we have recently made some changes to improve the quality of the labels, some of them appear more glossy. Should you experience any problems, please feel free to send us photos of the affected products to [email protected]. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
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Emilie Chavanne
Rating: 3 out of 5
Hello, I have ordered labels several times without any problem. This time, I find that the quality of the printing is not great, it lacks color compared to last time. The delivery time and the delivery of the order are top notch. Do you have 1 label for socks?
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Response from Petit-Fernand
Hello. We haven't changed the colors themselves, so there was indeed a printing problem! I'll contact you to find out more! Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 3 out of 5
It remains to be seen whether this will hold.
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Response from Petit-Fernand
Please let us know at [email protected] as soon as you can! Have a nice day? Luce C-MonEtiquette
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Audrey
Rating: 4 out of 5
Very good labels, no worries about quality, just the paper to iron on the iron-on labels is missing. I'll buy some greaseproof paper I think will do the trick.
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Response from Petit-Fernand
Hello! I've just written you an email to let you know that I'm going to send you some greaseproof paper sheets! And a little bonus ;) Have a nice day? Luce C-MonEtiquette
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Hiba
Rating: 3 out of 5
The gourds are pretty, too bad the two gourds I bought leak.
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Response from Petit-Fernand
Hello. Please contact our customer service department with photos of your bottles so that we can find a solution for you as soon as possible! Have a nice day? Luce C-MonEtiquette
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olivier
Rating: 4 out of 5
Good product, unfortunately one of the two bottles ordered has a defect in the marking (visible only after unpacking).
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Invité
Rating: 4 out of 5
Attractive labels with good packaging, but disappointed with the color of one label chosen (ordered red and received orange).
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A.L.
Rating: 2 out of 5
The delivery took a disproportionately long time and did not arrive within the specified period, which meant it was too late for the school enrollment gift.
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Response from Petit-Fernand
Hello, We have checked everything and the latest date of receipt for your order was August 10, 2023. You received it on August 09. However, we hope you like our products. Have a nice day ? Elise, EsIstMeins
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juliette
Rating: 3 out of 5
The labels ordered, nothing to complain about. However, I was disappointed with the wooden medallion. The wood was damaged, with a mark right down the middle.
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Response from Petit-Fernand
Hello and thank you for your feedback. It is indeed not normal that you have received a label with such a defect, I will contact you in the morning to find a solution! Have a nice day? Luce C-MonEtiquette
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Lisa
Rating: 3 out of 5
Stickers are great! The lunch boxes look great but unfortunately much too thick for a school bag.
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Response from Petit-Fernand
Hello Lisa, Thank you very much for your review. It is a pity that the box did not meet your expectations. Our lunch boxes for children measure 210mm (L) x 85mm (H) x 145mm (W) and we also offer the snack box which would have been better for you here. However, we are very happy that you like our stickers! Have a nice day, Elise, EsIstMeins
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Madame lucile Remita
Rating: 4 out of 5
Hello, very good, just that I thought I would see labels for larger garments, so I'm a little disappointed.
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Mme Tiffany
Rating: 4 out of 5
Good value for money, fast, I like it a lot. The items are too beautiful. The only drawback is that I don't get discounts for every purchase I make (e.g. cumulative points, -5% on the 10th order) like many other sites do. And I don't understand why I can't log in with my password after each order, as if my account was deleted after each purchase, but otherwise I really like this site.
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Invité
Rating: 4 out of 5
Very pretty, a little small for my taste, I would have liked it to be a little more visible.
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Invité
Rating: 2 out of 5
The envelope took on water in the letterbox, delivered during my vacations... so the labels warped... Maybe rethink the packaging: one of your competitors, from whom I also ordered labels, uses envelopes with bubble wrap. No problems.
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Response from Petit-Fernand
Hello and thank you for your suggestion. We are indeed trying to limit the use of plastic in our labels. I'll contact you in the morning to discuss a solution for your curled labels! Have a nice day? Luce C-MonEtiquette
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Karine Canouel
Rating: 4 out of 5
I like the articles.
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Invité
Rating: 4 out of 5
Good, useful, long-lasting
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MeMu
Rating: 4 out of 5
everything is great.
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Response from Petit-Fernand
Thank you for your review :) Elise, ItIsMine
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