The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Problem on the site when placing the order, taken care of by customer service (file followed by Ophélie whom I thank for her support) file resolved and closed. The problem I had had nothing to do with the labels, which are of very high quality. The work done deserves 5 stars (for my problem, which took a long time to resolve, I took off one star).
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Response from Petit-Fernand
Hello Anne-Lise, We've tried to contact you by phone and e-mail. We apologize for the inconvenience, a solution has been proposed. We look forward to hearing from you, Ophélie C-MonEtiquette
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Laura Di Stefano
Rating: 4 out of 5
Fast order, high quality labels. Never disappointed.
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Orelie
Rating: 2 out of 5
I have already purchased from this site but I am not completely satisfied. I bought 2 races for my son which are extremely difficult to open and close. They are already damaged after 1 year of use. I lost the cap of the gourd I sent a msg via Instagram never answered! So I had to buy another 8euros!!!! Knowing that the gourd costs almost 18euros! When the labels to stick to clothes it does not hold either! I won't order from them anymore!
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Response from Petit-Fernand
Hello. I'm sorry that you are not entirely satisfied with our products. I will contact you in the morning to see what can be done. We remain available to help you. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 2 out of 5
Hello I can't give my opinion because I haven't received my labels yet, is this normal?
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Response from Petit-Fernand
Hello Fahima, We're sorry to hear that your order did not arrive. We have contacted you by email in order to find the best possible solution to your problem. Have a nice day, Léa C-Monetiquette
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Ali
Rating: 4 out of 5
The name stickers are great and this my third time purchasing them. However I ordered a kids bottle which looks lovely but the lid is useless. My 5 year old really struggles to open it on her own. I'm gutted as this was meant to be her new bottle for school for September but it looks like i will need to buy her another one!
Response from Petit-Fernand
Hello and thank you for your comment. I have just sent you an email regarding this water bottle cap issue. Thank you for being such a loyal customer! Have a nice day ? Luce Petit-Fernand
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cindy de sousa
Rating: 4 out of 5
Simple and quick to read reason I recommend as I do every year
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Julia B.
Rating: 2 out of 5
Very long shipping, stickers do not deliver what is promised
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Response from Petit-Fernand
Hello Julia. We are very sorry that you are not satisfied. The labels should not come off if all instructions have been followed correctly. Please contact customer service and describe the problem so that we can find the best solution for you. With kind regards, Ana
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frederic soulier
Rating: 4 out of 5
Very nice product, a little heavy depending on age.
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Shahaji
Rating: 3 out of 5
Overall designing and purchasing was great. However, the stickers were delivered in a paper envelope on a rainy day, therefore the envelope was soaked and so was the book the stickers came in. Maybe in future you change your packaging to plastic or maybe coat the book in a plastic layer.
Response from Petit-Fernand
Hello, we are sorry that your order was delivered like this. We do try to limit plastic use when shipping our products which is why your order arrives in a simple paper enveloppe. However, we will send your order back to you since we do not want you to be unable to use your stickers! Have a nice day ? Luce Petit-Fernand
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Invité
Rating: 3 out of 5
I loved being able to personalize the labels with my son's favorite colors and characters. The Maternelle kit is complete and I quickly received my order. The only downside is that the iron-on labels for the clothes don't hold up very well after a first wash, and half of them came off. ?? The rest of the labels (objects...) are perfect.
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Response from Petit-Fernand
Hello Sarah, Our customer service has contacted you by email so that we can find a solution to your problem. Have a nice day? Léa
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PGH
Rating: 4 out of 5
Fast, uncomplicated processing.
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Response from Petit-Fernand
Thank you for ordering from us! We hope to see you again and wish you a great experience with our products and services!
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Invité
Rating: 2 out of 5
It has arrived more than a month late and with the stickers mixed up from two children. All in all the stickers are the ones I like the most and have good quality.
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Response from Petit-Fernand
Good morning, We regret this delivery anomaly by Correos and we apologize for this error. Your packs should have arrived separately. We hope that in spite of everything, our products will meet your expectations. Good day, Camille Petit-Fernand
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Coly
Rating: 4 out of 5
I am very satisfied with my order received for my daughter very good quality fabric.
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Mademoiselle CLEMENT
Rating: 4 out of 5
Always plenty of choice and new products! Delivery is fast and meticulous. Too bad you still can't order several books of labels (all the labels are in 1 book)...complicated when you have several children or want to make gifts.
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Invité
Rating: 4 out of 5
Practical for my school subjects
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Tanja M.
Rating: 4 out of 5
everything worked wonderfully
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Response from Petit-Fernand
Hello Tanja, thank you very much for shopping with us and for your great review. It is perfect that you are satisfied with your order. Have a nice day, ? Elise, EsIstMeins
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Megane
Rating: 3 out of 5
Disappointed with the personalized canvas bag, a bit expensive for so little! Doesn't seem to be very high quality. To be seen in time
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Response from Petit-Fernand
Hello and thank you for your feedback. Our natural cotton bag is made to last, so don't worry! We invite you to refer to the bag's 'Care and Use' tab on our site to find out the best way to enjoy your bag for as long as possible! Have a nice day? Luce C-MonEtiquette
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Jessica S.
Rating: 3 out of 5
Unfortunately, the labels are not what I expected, some of the plastic from the printout is stuck to them and is difficult to remove.
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Response from Petit-Fernand
We're sorry to hear about the problem with the labels. We would love to find out more details about the email and provide a solution for you! LG, Ana
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Invité
Rating: 3 out of 5
I'm pleased with the labels, but unfortunately a sheet of 10 mini labels was missing for one of my two daughters, which was a problem.
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Response from Petit-Fernand
Hello Julie, We're sorry you received an incomplete order. Our team has contacted you by email so that we can send you the missing labels as soon as possible. Have a nice day? Léa Cmonetiquette.fr
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Invitémarie
Rating: 4 out of 5
Beautiful qualities. Too bad the different first names are in the same booklet.
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Tatiana Blanchard
Rating: 4 out of 5
This isn't the first year I've ordered from c-monétiquette, fast shipping, easy to use. I just hope that this time the iron-on will hold.
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Invité
Rating: 3 out of 5
They were as ordered only the adhesive strength was not really good had to help out everywhere with tesa
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Response from Petit-Fernand
We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you by e-mail to find out more details and find a solution for you! We look forward to your reply. Yours sincerely, Ana
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Stéphanie PACARY
Rating: 4 out of 5
Good choice of products. Fast shipping
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SurvivalkriS
Rating: 4 out of 5
As usual, they arrived very quickly, but the only downside is that the labels don't hold up as well as the previous ones, despite the same use, and this is for my second child. I think like everything else today, there must be a small saving on glue.
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Invité
Rating: 4 out of 5
Fast delivery. Very good labels. 3rd time ordering, always satisfied.
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Stéphanie Stefy
Rating: 4 out of 5
Quick to choose, wide selection
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Emilie
Rating: 4 out of 5
I received my labels in a booklet with instructions Beautiful presentation, very pleasant and easy to use.
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Sabrina
Rating: 3 out of 5
Parcel not yet received, I will give my opinion when I am in possession of it.
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Response from Petit-Fernand
Hello Sabrina, We're sorry you didn't receive your order. Our customer service has contacted you so that we can help you as best we can. Have a nice day? Léa C-Monetiquette
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Jordane
Rating: 4 out of 5
Yes and no Request for several labels for different children all in the same block staples too tight in short rout broken. Yet it's not the first time I've ordered but I'm disappointed.
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Invité
Rating: 4 out of 5
All good. I always order from esistmeins. Delivery is not fast.
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Response from Petit-Fernand
Hello, Thank you for your order and your review. Have a nice day :) Elise, EsIstMeins
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gominulimja
Rating: 4 out of 5
4 stars because I haven't yet tested the hold of the self-adhesive labels and it's a shame you don't make the bag for nappy changing or doudou!
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Dana
Rating: 4 out of 5
I haven't tried the sturdiness of the labels yet, but the presentation is great and of high quality.
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Lied
Rating: 4 out of 5
Fast delivery, fair price, great quality, just need to glue! Nothing to complain about!
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Invité
Rating: 2 out of 5
I still haven't received anything
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Stine
Rating: 4 out of 5
Fun, practical and fast site. Relatively fast delivery. Would have liked fewer iron-on labels in the pack.
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Anaïs
Rating: 4 out of 5
My children loved their labels and the little stickers they received as gifts. Thank you, we were not disappointed and now they are ready for the new school year.
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Invité
Rating: 4 out of 5
You have the option of selecting a pattern
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Response from Petit-Fernand
Thank you for your review :) Have a nice day, Elise, EsIstMeins
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Invité
Rating: 3 out of 5
Some of the stickers were quite difficult to remove
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Response from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off badly - of course this should not be the case! We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Elsa
Rating: 4 out of 5
Great product!
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Marie-Catherine Deldicque
Rating: 4 out of 5
Ok everything is as ordered
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