Customer reviews of Petit-Fernand

I have purchased labels for clothing, books, and items twice already; the products are perfectly meeting expectations. Last time there was a postal disruption, but Petit Fernand customer service was faultless, diligent and really friendly.

05/10/2022 I have been a customer for years. Everything has always gone well. But in my last order, as many as 70 labels were not shipped to me. I have opened several tickets to ask for them to be shipped, having already paid by credit card, but I have received NO response! In addition, the colors of the labels received are "faded" i.e., they are different shades from those seen on the website. 06/10/2022 I phoned customer service. My tickets had ended up in spam. The girl who handled my request was very nice. She apologized and immediately arranged to have the missing labels sent to me. I am obviously waiting to receive them. But I must say that I am very satisfied with their phone support!

As far as I'm concerned the waiting time is long. misleading the banner manufacture in 48 hours that makes the assumption to fast delivery time. only after the purchase is specified, that although the product is made on 48 hours you do not have certainty about the delivery time. i waited about 2 weeks and many things for school I had to label them manually with considerable expenditure of time and additional costs. the products are cmq good and I recommend them. but should be requested well in advance of your needs.

Good quality labels, easy to apply and durable. Punctual shipping

Fast delivery and everything as requested

I am happy with everything

We have loved the stickers, the only drawback is that the order arrived with another name but they solved it super fast and in 8 days as they say?

Second order placed, and the order meets my needs.

I am a returning customer and have been using them for a couple of years now. I like how the labels are customisable (my son is able to choose back grounds etc) and the labels stay put and don't fade like others - they survive everything my son has put them through! I particularly like the shoe labels as perfect shape. They also arrive within a few days.

Beautiful labels. Easy to use and do not come off after frequent washing. I recommend to all

excellent product! excellent print quality and applicability of labels!!!

I like to order from you again and again Top quality and top service

Impeccable work, very good service.

I am very happy with the labels, very nice and they do not peel off from clothes or objects by washing and do not lose their original look. I also loved the presentation of the product with the extra fun stickers and instructions for use. From the comments I read I was worried about the delivery time since it was right at the beginning of the school year. Well, they delivered in less than 48 hours and the courier took about 3 days to deliver it to Madrid.

Great, there was a problem with some stickers and they sent me new ones right away. Customer service 10

Fast delivery. Good quality. Beautiful labels :)

Super good labels, super easy to use site and fast shipping!!!

Fast and high quality

I love the labels!!!

Very happy. They are very good quality stickers that last long enough in terms of objects (which I wash daily) and those that are for clothes with a single ironing and are perfect and do not come off. They are great for back to school. Next year I will buy them again?

Not what I expected. The ink smudges a lot and La Niña's name is not legible. I would have done it sooner by buying an indelible ink pen.

Excellent work, beautiful design and very well elaborated.

The quality of the product is very good, but the delivery time is very long.

This is the second time I have bought these labels and I must say they are really good. The birth ones, after 5 years, are still intact, so I decided to get them for the baby's school supplies as well. Graphics, text and design as per the order preview. I highly recommend

Good customer service

All correct, fast delivery and the labels stick well and withstand, for the moment, the washes.

Stickers very well made, good material and very nice.

I liked everything, I will order more

Beautiful labels that my son loves and arrived in record time, I recommend it to everyone!

Super labels. I've always loved them. They don't come off clothes despite a thousand washes.

The labels are nice, however, unfortunately, the thermoadhesive ones despite following all the instructions do not stick well

As always ideal

Great stickers , cute graphics and super durable...I've been using them for years now!!!

They are practical for various formats beautiful and durable

Easy website to navigate and easy to custom the label. Very good price for the quality. Ordered for my eldest daughter and ordered again for my youngest. Will do again when I need more.

Accurate, fast, customer service and above all very creative.

Always happy to return, the stickers are great and of very good quality!

Good price/performance ratio for the labels for laundry labeling and easy handling of the software as well as cute templates for design

Very long wait time, quality not as described (they are plastic anyway).

I bought them for my grandson in 2019, today I made them for my daughter and grandchildren. Beautiful product, fast and safe process, colors and fonts as per the website and stickers that hold beautifully.