Customer reviews of Petit-Fernand

I've been a customer for 7 years, ordering labels and personalized products for my children. Super quality and super designs, the products get better every year. I recently had to deal with the customer service department: they're very responsive and a real person to talk to... Nothing to complain about, I'm sticking with them!

Fast delivery, great products!

I just love it. It's so cool to be able to personalize.

Top! I had a problem confirming my order because of an error in my email, but customer service was ultra responsive and I received my labels 48 hours after placing my order. The labels are very nice and identical to my order! I order *1000

Good evening, I placed an order (N°3000978945) on August 29, it turns out shipped the next day but still no news. I contacted customer service and they told me to be patient until September 15 ( school already started). I am very sorry about this inconvenience because this is the fourth year I have been buying from them so far there have been no problems, shipments have arrived after po ho days. Last year a label was found to be defective and within 3 days they sent me the new reprinted corrected ones. Hopefully everything arrives on time I would hate to change suppliers.

Lovely products and excellent customer service!

Excellent experience overall. Easy to order, and to pay. Received notifications throughout the shipping process. Received the order. Order is of great quality. Easy to iron on. And the design looks great. I will be returning for more labels, thank you

I had an unfortunate encounter where my billing and post address were different but listed the same on the site. Even though the blame was on my end, they kindly redid the order and posted to the correct address for hardly anything. This company went so far out of their way to deliver an exceptional service.

My daughter started CE1 and I've been ordering from your site since she started kindergarten. I'm so happy. The clothing and object labels stick really well and are very easy to put on. Every year my daughter has fun finding her new logo and color. Thank you so much!

First order for a child's first day at school, and the packs on offer are perfect! Fast delivery, and the quality is spot on! Thank you very much.

The labels are beautiful and very practical?

Unfortunately, it is not immediately clear on the homepage that shipping takes a LONG time. It is mentioned everywhere that shipping takes 48 hours. But you have to find out for yourself that the whole thing comes from France and that shipping takes forever. I ordered on 30.08. By the way, it wasn't shipped until 06.09.. So here, too, the 48h deadline was not met. The goods have still not arrived. I am now forced to buy stickers from another supplier AGAIN, as I need them for the start of school. I very much hope that I will get my money back. The structure of the homepage and the delivery times should definitely be made clearer. If this had been clear to me before I ordered, I wouldn't have ordered there again as it would have been clear that it probably wouldn't arrive on time. Too bad.

Unfortunately, the quality of the labels has deteriorated a lot and they have already come off after one wash. The customer service is also not very customer-oriented and you only got the message that you can no longer send it back

Very good nothing to say recommend

Fast shipping, labels conform and beautiful!

This year I am unfortunately disappointed. I'm not one for negative comments, but having received no reply from the company after two messages I'm writing my dissatisfaction here. I've been ordering from the site for years because I was satisfied with the self-adhesive labels, but here the labels don't stick properly, which is annoying when you're dealing with about 80 labels. I think it's a shame not to have any feedback from the company about this incident.

Hello, bought in June 2021, here we are in September 2022 and everything is fine. I tested a "mixed" and therefore at the moment I can ensure the maintenance on the labels of clothing, those of the shoes, the thermocolables. I haven't yet tried the one on objects. I've also bought the toast box and the personalized water bottle with my 3-year-old child, and they're perfect, excellent quality, solid stuff! I4was afraid because of the sponsored ad on facebook (which doesn't give them good publicity because 99% of them are scams), and in the end it's very good! I've learned that several of my colleagues have been ordering from them for years with the same level of satisfaction. In short, to be recommended.

Simple, fast and practical

Very efficient service, the order is received quickly, the rendering is very clean, and there are even a few little surprise labels that the kids might like!

We ordered water bottles, the order arrived, the quality of the bottle is good but, there is a big but. The quality of the cap is bad, absolutely not suitable for children, it breaks very easily and we have already had to replace them twice, a hidden cost that would deserve some attention. Some of their kindergarten classmates have also had the same problem with the same product. It's a shame because the rest is fine.

I order labels every year, and my daughters love choosing the font, color and character they want on their new labels.

Fast dispatch, iron-on labels that adhere very well to the clothes, to be seen over time but the quality looks very good. The little booklet with all the labels together means you won't lose them, I recommend it!

Quality labels, both iron-on and self-adhesive. Fast delivery, no shipping charges. I ordered the wrong background, so the design wasn't there. Customer service was very responsive and took care of everything within a few days. I really recommend it!

I ordered the labels over 3 weeks ago and have not received them. I have contacted customer service to at least know the tracking number and the shipping company so I can find out where my order is and they won't even give it to me...I don't know what to do...there is no way to get an answer. I rectify: I have finally received a reply and they have offered to refund my money or reship. I appreciate the response, better late than never!

Perfect for my son's 1st day of kindergarten: personalized water bottle + clothing labels that can be removed later without damaging them! :)

5 years I've been ordering, and I've never been disappointed by the quality?

I found out about it on Facebook, so I thought why not, since my little boy was going to nursery school. The website is superbly presented and very accessible, and it's easy to compile labels.

The shipping took a long time but the quality was really top ?? I can only recommend

Excellent customer service, responsive and immediately knew how to resolve an order error. Would recommend.

Very nice labels ? I recommend it

The products are very good and delivered quickly, I recommend them.

Unfortunately, I didn't receive the goods the first time - probably lost in the post. Customer service contacted me directly and delivered a new one. Super ??

Everything better again and again ?

Super the labels are perfect as always, Sticky textiles or the classics for school supplies. My daughter is thrilled!

I'm always happy with the labels for my grandchildren. Last August, I ordered labels for my granddaughter, forgetting to specify the family name. I immediately sent a corrective e-mail. The labels and gourd were delivered very quickly, but without any correction. A week later, I was surprised to receive a new set of corrected labels at no extra charge. I highly recommend this service.

Simple site, quick order and delivery. Nickel to collar on clothing ... now see the duration in time but the feedback received is t: that it holds super long.

Very pleased with my order. The labels are very pretty and very quick and easy to iron onto the garments.

Excellent product! beautiful print, easy to glue.

Fantastic and fun, great quality stickers that really stick well on shoes, clothing and food containers! Would highly recommend!

Top of the top are dwarfs I source from them for their awesome and durable labels. Impeccable delivery, thanks again