Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 053 published reviews
5 44,5k 84% 4 3 399 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 3 and 5 stars

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M
Michèle L.
Rating: 5 out of 5
following a purchase from 01/08/2025
This is the 2nd time I order from this site and I am very happy with it.
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Amelie A.
Rating: 5 out of 5
following a purchase from 16/08/2025
I am very satisfied with the items purchased and the exchange I had with customer service. Unfortunately, the package was significantly delayed, and I was touched by your offer to refund the order for the inconvenience caused. A refund that I did not request because you are absolutely not responsible for a delivery service that, in this case, was pathetic. But that is not your fault. Thank you very much!
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Mélissa J.
Rating: 5 out of 5
following a purchase from 17/08/2025
I have been ordering for each school year for several years now, always just as satisfied. This time I even personalized a One Piece water bottle, it is super beautiful! Quality price ratio, I recommend!
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Malvyna P.
Rating: 5 out of 5
following a purchase from 17/08/2025
Still just as high quality. My daughter loved the glittery labels!
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Zangirolami S.
Rating: 5 out of 5
following a purchase from 07/08/2025
Speed in deliveries and quality of products
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Alexia L.
Rating: 5 out of 5
following a purchase from 17/08/2025
Everything is perfect and the labels stay stuck. I recommend, second year I take my labels on this site.
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Joana D.
Rating: 5 out of 5
following a purchase from 17/08/2025
Very fast and well-packaged parcel. I recommend.
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MARGUERITE D.
Rating: 5 out of 5
following a purchase from 16/08/2025
very satisfied, several orders placed each time delighted. good quality, the labels hold up very well to washes and over time. it's really cheap for the quality and a wide choice of colors and patterns.
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Nadine M.
Rating: 5 out of 5
following a purchase from 16/08/2025
Superb labels.
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Joannice B.
Rating: 5 out of 5
following a purchase from 16/08/2025
Perfect my children loved it. Perfect for school supplies and clothing...
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Nicole D.
Rating: 5 out of 5
following a purchase from 06/08/2025
Top quality and fast shipping!
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Response from Petit-Fernand
Good day, Nicole,
Thank you very much for your positive review! I am very pleased that you are satisfied with our service. 44C
Have a nice day,
Customer Service EsIstMeins
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Jamila H.
Rating: 5 out of 5
following a purchase from 16/08/2025
Super product! Very nice customization
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gaelle P.
Rating: 2 out of 5
following a purchase from 08/08/2025
Package received quickly and well packaged, but the labels come off after the first wash, despite following the instructions...
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Response from Petit-Fernand
Hello Gaelle,

Thank you for your feedback. We are delighted that you received your package quickly and well packaged. We are sorry to hear that the labels did not hold despite following the instructions.

To assist you, we have just contacted you to help you.

Have a nice day,
Camille C-MonEtiquette
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Aline V.
Rating: 2 out of 5
following a purchase from 17/08/2025
The delivery went very well! However, the decorative label on the lunch box is already peeling off after 1 week of use....
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Response from Petit-Fernand
Hello Aline,

Thank you for taking the time to share your feedback. We are pleased that the delivery went well. Regarding the decorative label, we are sorry to hear that it does not meet your expectations. We take your feedback very seriously and will pass it on to our team to improve our products. Please do not hesitate to contact us for any further assistance.

Have a nice day,
Camille C-MonEtiquette
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Myriam H.
Rating: 5 out of 5
following a purchase from 17/08/2025
Very satisfied with the labels, I have been ordering them for several years for the back-to-school season.
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Fanny F.
Rating: 3 out of 5
following a purchase from 14/08/2025
A lot of difficulty detaching the labels this year. They are of good quality apart from this problem which still makes you lose considerable time.
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Response from Petit-Fernand
Hello Fanny,

Thank you for taking the time to share your feedback on our labels. We are delighted that you appreciate their quality, but we are sorry to hear that you encountered difficulties detaching them.

We hope that the solution proposed by our customer service meets your expectations.

Have a nice day,
Camille C-MonEtiquette
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Termini R.
Rating: 5 out of 5
following a purchase from 06/08/2025
Satisfied both with the quality of the product and the speed of shipping. I recommend it.
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Charline J.
Rating: 5 out of 5
following a purchase from 17/08/2025
Top
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Bénédicte M.
Rating: 5 out of 5
following a purchase from 07/08/2025
Always fantastic
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Guillaume M.
Rating: 5 out of 5
following a purchase from 17/08/2025
Very good. Very fast shipping
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Floriane M.
Rating: 5 out of 5
following a purchase from 16/08/2025
Very happy with the labels that were totally suited to all the material in the pencil case, especially the pencils.
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Leila A.
Rating: 5 out of 5
following a purchase from 17/08/2025
Satisfied
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celine B.
Rating: 5 out of 5
following a purchase from 13/08/2025
Fast, efficient, a lot of choices
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Jacqueline G.
Rating: 5 out of 5
following a purchase from 05/08/2025
Everything is great!
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Response from Petit-Fernand
Good day, Jacqueline,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
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Stéphanie S.
Rating: 5 out of 5
following a purchase from 17/08/2025
Super
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Marie D.
Rating: 5 out of 5
following a purchase from 16/08/2025
Fast, successful! Problem with my delivery address resolved with great efficiency and kindness by customer service!
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Jennifer R.
Rating: 5 out of 5
following a purchase from 17/08/2025
As always, very satisfied with my order. The labels last all year without any problems.
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Sabrina R.
Rating: 5 out of 5
following a purchase from 17/08/2025
Choice of quality and fast service
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Maryleen C.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very satisfied! Beautiful and quality labels. 2nd year I order.
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Aurélie S.
Rating: 5 out of 5
following a purchase from 16/08/2025
I have been ordering from them for 4 years... labels that last over time. Moreover, remarkable customer service, they were very responsive to a wrong address. Thank you very much.
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Bérengère G.
Rating: 5 out of 5
following a purchase from 16/08/2025
As every year, the order corresponds to what I received. Fast, efficient.
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Laura G.
Rating: 5 out of 5
following a purchase from 17/08/2025
Very fast shipping. Good value for money!
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Fanny V.
Rating: 5 out of 5
following a purchase from 16/08/2025
Perfect
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Gaétane D.
Rating: 5 out of 5
following a purchase from 16/08/2025
Very fast delivery, thank you
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Charles L.
Rating: 5 out of 5
following a purchase from 16/08/2025
Perfect
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Rating: 5 out of 5
following a purchase from 16/08/2025
Having been a loyal customer for years, I am always satisfied with the labels. My children love choosing the style of the labels each year
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Rossi F.
Rating: 5 out of 5
following a purchase from 06/08/2025
Great product
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Lucie P.
Rating: 5 out of 5
following a purchase from 16/08/2025
Very easy to use website. Labels received quickly. Very good quality and seem to hold perfectly on different objects/clothes/shoes for now! I totally recommend
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Marine J.
Rating: 5 out of 5
following a purchase from 14/08/2025
My package never arrived, the team directly restarted production and resent my order with tracking. ++: quick and effective reaction
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Anna T.
Rating: 5 out of 5
following a purchase from 02/08/2025
Practical stickers with great design options.
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Response from Petit-Fernand
Good day, Anna,
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
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