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Rating: 5 out of 5
Everything was perfect but delivery time is lil bit longer
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 239 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3 and 5 stars
Reset filtersM
Rating: 3 out of 5
A good experience..I waited almost a month to get my order
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience with us. We sincerely apologize for the delay in the delivery of your order and understand how frustrating it can be to wait. We are constantly working to improve our shipping times and ensure that our customers receive their orders in a timely manner. Your patience is greatly appreciated and we are glad to know that despite the delay, you had a good experience with us. If you have any further questions or needs, please do not hesitate to contact us. Good day, Clare, Petit-Fernand
M
Rating: 2 out of 5
I did not receive the order for the start of school despite the fact that I placed the order at the end of August. In spite of this the very friendly operator made me send it again.
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Response from Petit-Fernand
Buongirno Elisa, We thank you for your message and sincerely apologize for the inconvenience. ?? We will contact you shortly to ensure that the second mailing, at our expense, has arrived correctly. We apologize again for the inconvenience and thank you for your patience. Clare, Petit-Fernand
N
Rating: 5 out of 5
Very nice and practical stickers. They stick well and hold up to washing. I would definitely buy them again.
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F
Rating: 5 out of 5
Fast shipping, fair price for the product purchased.
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U
Rating: 5 out of 5
Love these, wouldn't use any others for my child's clothes
A
Rating: 5 out of 5
Perfect! Top result and fast delivery
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C
Rating: 5 out of 5
Very fast shipping, the labels are of good quality and can be washed in the washing machine and even in the dishwasher. For these reasons I have already ordered several times
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M
Rating: 5 out of 5
This is the first time I have purchased such a product. I was very satisfied, very good quality labels. Definitely recommend.
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L
Rating: 5 out of 5
Great! The labels took a little while to arrive but apart from that, they're great!
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S
Rating: 3 out of 5
Very good as always the labels that I have been ordering for 8 years, but this time they took 15 days to arrive.
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Response from Petit-Fernand
Hello, Thank you very much for your loyalty We are sorry for the delay in delivery this time Good day, Camille Petit-Fernand
A
Rating: 5 out of 5
Very fast delivery and very good quality labels. I have already ordered several times and if I need more, I will definitely order again.
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C
Rating: 2 out of 5
The stickers took a long time to arrive, as sent from France, which wasn't made clear. They do not actually seem to work and fall off in the wash. They are also badly perforated, so almost impossible to remove from the sticker sheet in the first place. I give this 2 stars as they are actually pretty cute stickers, just useless. I would not buy from this company again.
Response from Petit-Fernand
Hello Christine, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty. Have a wonderful day!
G
Rating: 5 out of 5
The designs are very varied and allow you to customize according to the type of item to be labeled, being able to create up to several labels in the same pack.
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P
Rating: 2 out of 5
We bought some labels and stickers for the beginning of the school year for our daughter, they arrived late and the envelope was torn and empty. We informed you of what happened and you sent them again, they arrived on Saturday afternoon and the envelope had scratches and some of the pages were wrinkled. We will sincerely consider ordering from you again. Thank you
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Response from Petit-Fernand
Hello, We are sorry to hear that your order has arrived wrong again. We have just contacted you to help you as soon as possible ! Hello, Camille Petit-Fernand
C
Rating: 5 out of 5
Very good quality labels with nice graphics, a little long delivery time.
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M
Rating: 5 out of 5
Labels for school supplies. they stick well and look as good as you expect. Satisfied!
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E
Rating: 5 out of 5
Everything perfect, the labels are super cute and super comfortable.
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G
Rating: 5 out of 5
Amazing labels for school uniforms. Used for years now. So easy to label clothing, bags and shoes. Only tiny negative thing is they take so long to arrive.
G
Rating: 5 out of 5
Always accurate and also timely in delivery. Congratulations
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C
Rating: 5 out of 5
Every year I buy them and as always great
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C
Rating: 3 out of 5
This is the third time I have ordered the name labels and I am very happy with them, only the last delivery took three weeks to arrive.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. Unfortunately, we have no control over the postal service. ?? However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
F
Rating: 3 out of 5
Lovely design of stickers, huge selection. I followed the ironing instructions completely and on first wash some fell off. Quite disappointing for the price of the product
Response from Petit-Fernand
Hello, I am very sorry to hear that the quality of our product was unsatisfactory. We have just contacted you to find a solution. Have a nice day, Elise, Petit-Fernand
C
Rating: 5 out of 5
I have been buying clothing labels from them for years There is a variety of colors, letters and designs And it arrives very quickly.
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B
Rating: 5 out of 5
I really liked Petit-Ferdinand products, they have very good resistance to water and machine washing and are very colorful. Definitely recommended!
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M
Rating: 5 out of 5
The labels are very good quality, durable and my daughter loves the designs. We have been ordering for back to school for two years and will definitely order again.
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N
Rating: 5 out of 5
Everything perfect and very good presentation
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S
Rating: 5 out of 5
Good customer service and great products
M
Rating: 5 out of 5
Durable labels, well made!
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R
Rating: 3 out of 5
Labels were very nice but delivery was extremely slow.
Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected, but we are a French company and are located in Bordeaux. We are happy to see that you like your order. Have a nice day, Elise, Petit-Fernand
S
Rating: 5 out of 5
Great products, useful and most importantly fast shipping
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N
Rating: 5 out of 5
Excellent product Ras
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J
Rating: 5 out of 5
Everything was great. Lost letter was delivered without any problems.
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
G
Rating: 5 out of 5
Very good quality. It perfectly matched what I was looking for. Thank you very much
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A
Rating: 5 out of 5
The ordering process is clear and simple. The result is good and the delivery time was met.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
R
Rating: 5 out of 5
The labels arrived as stated. They are much prettier than expected! Kids are very happy! Thank you!
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A
Rating: 5 out of 5
Swift delivery, user friendly website
H
Rating: 5 out of 5
Great products
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
M
Rating: 5 out of 5
Pretty labels, effective because they stick well to clothes.
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J
Rating: 2 out of 5
They come off in the wash. Useless
Response from Petit-Fernand
Hello Josephine, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty. Have a wonderful day!