Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 3 and 5 stars

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Jessica De Rossi
Rating: 5 out of 5
Attractive labels. Stick well to clothes. Product fully complies with my expectations. I recommend 100%.
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Chiara
Rating: 5 out of 5
Very nice and durable thermoadhesive labels, arrived in a short time
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Response from Petit-Fernand
Dear Chiara, Thank you for your positive comment. We are glad to hear that you are satisfied with the products and their quality. Have a great day!!! Chiara Petit-Fernand
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Solene Bauchant
Rating: 5 out of 5
I've never had any complaints. Every year I order labels to stick on clothes. And they are very good quality. They stand up well to washing and drying.
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Response from Petit-Fernand
Hello, Thank you very much for your confidence. We are delighted to see that you like your order! Have a nice day, ? Elise, C-MonEtiquette
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Marianne M.
Rating: 5 out of 5
This is the second time I've ordered, everything is great! Simple order - fast delivery - easy to implement!
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Response from Petit-Fernand
Hello Marianne, Thank you very much for choosing us for your order. We look forward to your next purchase! Have a nice day, ? Elise, EsIstMeins
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Anna G.
Rating: 3 out of 5
Unfortunately I am not so satisfied, I have already had to scrape several out of my washing drum or they have come off and stuck to other items of clothing. I'm a bit disappointed
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Response from Petit-Fernand
Hello Anna, We are sorry to hear that your labels are peeling off. Of course this should not happen! We have contacted you for more information. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
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Plumet
Rating: 5 out of 5
I placed my 4th order and I'm still just as satisfied (personalized gourd, personalized pouches, labels and label packs). Quality products, wide choice of personalization and fast shipping. Just great!
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We are delighted to read that you liked your order. ?? Have a nice day, Elise, C-MonEtiquette
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Vanesa Cogolludo
Rating: 5 out of 5
Fast service
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Canel
Rating: 3 out of 5
Delivery time not as stated.
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Response from Petit-Fernand
Hello, We are sorry that the delivery of your order has taken longer than expected. Please note that we have no control over the postal service, but we hope you enjoy your order! ? Have a nice day, Elise, EsIstMeins
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Madeleine
Rating: 5 out of 5
Large selection of colors, symbols and fonts
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Response from Petit-Fernand
Hello Madeleine, Thank you for shopping with us and for your review. ?? Have a nice day, Elise, EsIstMeins
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Laura
Rating: 5 out of 5
I have purchased several times and many items... very happy and satisfied
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Response from Petit-Fernand
Good morning Laura, Thank you for your comment, we are glad to read that you are happy with our products and their quality. Thank you for your trust, See you soon ?? Chiara Petit-Fernand
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Mélissa
Rating: 3 out of 5
I really like the concept. Too bad there aren't more sales of spare parts. Buying a new bottle because the cap on your old one broke is expensive.
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Response from Petit-Fernand
Hi Melissa, I've just called you and left you a voicemail. I've also sent you an e-mail and look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
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Client
Rating: 5 out of 5
I had a delivery problem and I thank you for your welcome and your responsiveness to this problem. I received my labels in perfect condition. Thank you
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Response from Petit-Fernand
Hello, Thank you very much for your review, which makes us very happy. We're delighted to see that you like your order! ? Good day, Elise, C-MonEtiquette
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kunde
Rating: 5 out of 5
Fast, careful shipping. The children always enjoy choosing their labels as there is a wide choice.
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CATHERINE BREGANI
Rating: 5 out of 5
Fast and efficient!
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Marjorie
Rating: 5 out of 5
Trusted website. Quality products with a wide choice of designs.
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Response from Petit-Fernand
Hello Marjorie, Thank you very much for your valuable feedback! ?? Have a nice day, Elise, C-MonEtiquette
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Lorenz
Rating: 5 out of 5
Very clear site, product just what I was looking for at a good price and good quality
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Response from Petit-Fernand
Good morning Lorenzo, Thank you for sharing your experience, We are happy that you are satisfied with the products and our site, your opinion is important. Have a good day ? Chiara Petit-Fernand
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Céline BONNEMASON
Rating: 5 out of 5
Fast and perfect.
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us and for your positive review! Have a nice day, ? Elise, C-MonEtiquette
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S.K.
Rating: 5 out of 5
Fast delivery. Very nice design. Everything top!
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Response from Petit-Fernand
Hello, that's perfect, thank you very much! Have a nice day, ? Elise, EsIstMeins
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Nl
Rating: 5 out of 5
Top this is my second order I am delighted
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Response from Petit-Fernand
Hello, Thank you for your trust and loyalty, it means a lot to us! ? A lovely day to you, Elise, C-MonEtiquette
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BEHRENDORF
Rating: 5 out of 5
I'm on my 4th order. The labels are always so pretty and above all effective on clothes.
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Lorna E.
Rating: 5 out of 5
Excellent product speedy delivery
Response from Petit-Fernand
Hi Lorna, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Viktoria K.
Rating: 5 out of 5
Hold up to washing and look beautiful.top satisfied!
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Response from Petit-Fernand
Hello Viktoria, Thank you very much for your order and your great review, which is very valuable to us. Have a nice day, ? Elise, EsIstMeins
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Idaira Hueso
Rating: 5 out of 5
My experience with you has been very good, from any online device, you can choose in a quiet way, the labels you need and decorate them as you like, as there are a variety of options. In addition, it arrives to your home easily by registered mail, even to the Canary Islands?
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Response from Petit-Fernand
Thanks a million for sharing your opinion Idaira. Regards :) Sandra from Petit-Fernand
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Maria L.
Rating: 5 out of 5
The labels are beautiful and the shipping fast. Recommended!
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Response from Petit-Fernand
Dear Maria Luisa, We are happy to read your words! Thank you for choosing us. Have a great day!!! Chiara Petit-Fernand
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Sue C.
Rating: 5 out of 5
Very competitively priced products. A good selection of types of labels. Nicely presented Delivery as promised I'm very pleased with my purchase- would recommend
Response from Petit-Fernand
Hi Sue, Thank you for sharing you opinion. We are pleased to read that you are satisfied with the product and appreciate its quality. Have a nice day ?? Chiara Petit-Fernand
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Marie-Pierre SAMSON
Rating: 5 out of 5
Very good responsiveness
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order and for leaving us such a positive note. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Kunde
Rating: 5 out of 5
Funny ideas, very good goods and the fastest possible delivery. Definitely again
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Response from Petit-Fernand
Hello, Thank you very much for ordering us and for your great review, which goes straight to the heart. ?? Have a nice day, Elise, EsIstMeins
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Antje G.
Rating: 5 out of 5
Simple selection on the website. Which corresponds to the delivered product. Fast shipping. Labels adhere very well.
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Response from Petit-Fernand
Hello Antje, Thank you very much for your loyalty and your rating, which is very valuable to us. ?? Have a nice day, Elise, EsIstMeins
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Roberta
Rating: 5 out of 5
I purchased the adhesive fabric tags and they are really well made. Easy to apply. Fast service
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Response from Petit-Fernand
Dear Roberta, Thank you for your message, we are really pleased to read your words. We hope to always live up to your expectations, Thank you for your trust ?? Chiara Petit-Fernand
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Monique M.
Rating: 5 out of 5
We are very happy and have already ordered twice. Always happy to return.
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Response from Petit-Fernand
Hello Monique, Thank you very much for your loyalty and your kind review, which we are very pleased about. ?? Have a nice day, Elise, EsIstMeins
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PALAU Marie-Ange
Rating: 5 out of 5
The result is perfect and the delivery is fast, I recommend it!
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Response from Petit-Fernand
Hello Marie-Ange, Thank you so much for this beautiful review which goes straight to our hearts! ?? A lovely day to you, Elise, C-MonEtiquette
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Lynsey
Rating: 5 out of 5
Great communication and really helpful customer support.
Response from Petit-Fernand
Hi Lynsey, That is great. Thank you for sharing your opinion. We are glad that you are satisfied with Petit-Fernand costumer support. Have a nice day ?? Chiara Petit-Fernand
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Nasima B.
Rating: 5 out of 5
Excellent service, beautiful labels - ALWAYS
Response from Petit-Fernand
Hi Nasima, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Sabrina DE
Rating: 5 out of 5
Very correct products this is my third order and very fast delivery I highly recommend
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Response from Petit-Fernand
Hello, Thank you very much for your positive review which makes us very happy! ? Have a nice day, Elise, C-MonEtiquette
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Laura Jambrina Alonso
Rating: 2 out of 5
I only received 10 stickers. The other 20 I had ordered came in someone else's name.
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Response from Petit-Fernand
Good morning Laura, we have tried to contact you by phone to help you as soon as possible. We have sent you an email to confirm the reshipment of the order and apologize for this anomaly. Have a nice day. Sandra from Petit-Fernand
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Lorna
Rating: 5 out of 5
Order didn't arrive- contacted customer service and got an immediate response and replacement sent out within a day. Items were great when they got here. Thank you
Response from Petit-Fernand
Hello Lorna, Your opinion is important for us, thank you for sharing. We are really happy to read your words and to know you are satisfied with our products and costumer service. Have a nice day ?? Chiara Petit-Fernand
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Juliette
Rating: 5 out of 5
Fast delivery and the labels are very pretty.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order and for leaving us such a positive note. We hope to see you again soon! ?? Have a nice day, Elise, C-MonEtiquette
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Mrs L.
Rating: 2 out of 5
Been using petit-fernand for years and years product and delivery has always been great. Sadly this time round there was a massive delay in delivery. Hoping it won't happen again. It wasn't the delivery service that was the issue it was your company that admitted to having a problem at your end!
Response from Petit-Fernand
Hi Laura, Thank you for your message and informing us. We regret that your order was produced with delay and we are sorry for any inconvenience this delay may have caused you. Please contact our costumer service for any further information. Thank you for your trust. Have a lovely day, Chiara Petit-Fernand
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MISS S.
Rating: 2 out of 5
The order was delayed and took a long time. I know it explained once posted takes up to 10 business days to be delivered but it's the time frame from ordering to being shipped out that was the long process and I also got an email to say there was a delay as they are too busy?
Response from Petit-Fernand
Dear Sophie, Thank you for sharing your opinion. We apologise for the delay, it happens sometimes and is not predictable. We hope you were happy with the product and it's quality. Have a lovely day, Chiara, Petit-Fernand
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Andrea
Rating: 5 out of 5
They look great on clothes and do not peel off.
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