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V
Rating: 5 out of 5
Excellent quality products and very good customer service. I also had a problem with the shipment and they solved it quickly and efficiently.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
Outstanding products and support. I recommend this brand to newcomers ?
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Response from Petit-Fernand
Good morning, We are very pleased to read your words, we are glad that your experience with us was positive. I wish you a good day ? Chiara Petit-Fernand
C
Rating: 5 out of 5
I ordered labels that I never received, I sent an email to customer service, they were very reactive and sent back my order at their expense. It's very kind of them, I'm very happy.
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A
Rating: 2 out of 5
I've buying from this brand for so many years but this last lot I bought of stickers for clothes came really disappointing, it came out of the clothes at first wash
none of the clothes has stickers anymore and yes I did follow all the instructions
Response from Petit-Fernand
Hello, I am very sorry to hear that you are having problems with your labels. It is not normal for them to peel off if the instructions have been followed correctly. We have contacted you to find out more. Have a nice day, Elise, Petit-Fernand
C
Rating: 5 out of 5
Super quality labels and lunch boxes made in France, fast delivery, top packaging, nothing to complain about!
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Response from Petit-Fernand
Hello, Thank you very much for your valuable opinion. Have a nice day, ? Elise, C-MonEtiquette
A
Rating: 5 out of 5
The first shipment did not arrive and as soon as I called, they sent me another one. I finally got my stickers.
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C
Rating: 5 out of 5
Great quality and very friendly & helpful customer service.
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Response from Petit-Fernand
Hello Christine, Thank you very much for your great review, we are very pleased! ?? Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
Precise as always. A guarantee. Adhesive labels stick well to clothing labels for many washes. Recommended!
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Response from Petit-Fernand
Good morning Claudia, I am glad you are satisfied with our products. Thank you for sharing your opinion and for choosing us. Have a great day ?? Chiara Petit-Fernand
L
Rating: 5 out of 5
Very professional and sent me back my lost order
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us and for leaving us such an encouraging comment! ?? We're always here to help you in any way we can. Have a nice day, Elise, C-MonEtiquette
D
Rating: 5 out of 5
Very good quality and all I use now for my kid's school things. The best I have found
Response from Petit-Fernand
Hi Deborah, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
E
Rating: 5 out of 5
I really like the Partir labels, they are the only ones that don't wear out or come off. They also have a very cool design. They arrive on time and are very well priced!
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A
Rating: 5 out of 5
Support and customer service with immediate and decisive response ??
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Response from Petit-Fernand
Good morning Alessandra, Thank you for choosing us and sharing your opinion. See you soon for a new purchase ?? Chiara Petit-Fernand
L
Rating: 5 out of 5
Great product service and price
Response from Petit-Fernand
Hi Lucia, Thank you for choosing us. We are happy that you are satisfied with your experience with Petit-Fernand. Thank you for sharing your opinion! Have a lovely day ?? Chiara Petit-Fernand
T
Rating: 5 out of 5
Perfect I recommend it with my eyes closed. The labels don't come off, even after several washes.
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Response from Petit-Fernand
Hello, Thank you for your trust and loyalty, it means a lot to us! ? A lovely day to you, Elise, C-MonEtiquette
C
Rating: 5 out of 5
Labels, kits, water bottles, everything is top!
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We are delighted to read that you liked your order. ?? Have a nice day, Elise, C-MonEtiquette
I
Rating: 5 out of 5
Very happy with my order,I will order again 100%
Response from Petit-Fernand
Hi, Thank you for sharing you opinion. We are pleased to read that you are satisfied with the product. Thank you for your trust! Have a nice day ?? Chiara Petit-Fernand
C
Rating: 5 out of 5
This is the first time I have used the labels to paste on clothes . I have been very satisfied
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Response from Petit-Fernand
Good morning Bruna, Thank you for your comment, we are glad to read that you are happy with our products and their quality. Thank you for your trust, See you soon ?? Chiara Petit-Fernand
S
Rating: 5 out of 5
Beautiful and durable labels, good value for money and nice graphics. Lots of possibilities for customization.
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Response from Petit-Fernand
Good morning Sara, We are glad to hear that you are satisfied with your order and appreciate the quality and durability! Your opinion is important to us, thank you for sharing it. Have a great day ?? Chiara Petit-Fernand
C
Rating: 5 out of 5
Order arrived quickly - very well made I am very satisfied for the moment. To be seen after a few washes ...
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M
Rating: 5 out of 5
Great products and most importantly efficient in sending everything back!
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Response from Petit-Fernand
Good morning, Thank you very much for your comment, which is so valuable to us. I wish you a good day ? Elise, Petit-Fernand
A
Rating: 5 out of 5
Great experience The self-adhesive labels are top notch?
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Response from Petit-Fernand
Hello, Thank you very much for your invaluable feedback! ?? Have a nice day, Elise, C-MonEtiquette
C
Rating: 5 out of 5
Very good products, good value for money
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Response from Petit-Fernand
Hello, Thank you for your trust and loyalty, it means a lot to us! ? A lovely day to you, Elise, C-MonEtiquette
I
Rating: 5 out of 5
As always, everything was perfect and we are satisfied ?
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Response from Petit-Fernand
Hello, that's just perfect that everything went so well, we're delighted! ?? Have a nice day, Elise, EsIstMeins
P
Rating: 5 out of 5
Very good product, easy to use. However, the labels do not hold up as well as when I first bought them a few years ago.
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Response from Petit-Fernand
Bonjour, Merci beaucoup pour cet avis qui nous va droit au coeur!?? A lovely day to you, Elise, C-MonEtiquette
J
Rating: 5 out of 5
Matches, fast shipping
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M
Rating: 3 out of 5
The labels are very pretty and the delivery time very fast, but the big HIC is that the labels are very, very hard to remove and stick on.
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Response from Petit-Fernand
Hello Melanie, Thank you very much for your feedback. We are very sorry to hear that you are experiencing this problem with your order. We have tried to contact you by phone, but will send you an email to suggest a solution. Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
The quality Fast delivery
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Response from Petit-Fernand
Hello Marina, That's perfect, thank you for your great review! Have a nice day, ? Elise, EsIstMeins
T
Rating: 5 out of 5
Customer service responds super fast ? Top quality and very reliable
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Response from Petit-Fernand
Hello, Thank you very much for this great review, which goes straight to our hearts! We are always here to help you in the best possible way. ?? Have a nice day, Elise, EsIstMeins
R
Rating: 2 out of 5
I ordered the labels a month ago today and still have not received them. On the web it said that it took 48 hours to manufacture them, after 6 days they sent me an email saying that my order had been shipped but they did not arrive. I complained and they told me that they were going to send me others but they have not arrived either. The shipments are sent by ordinary mail without any tracking. On February 12, customer service contacted me and processed the return. The labels arrived on February 16.
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Response from Petit-Fernand
Reyes, we are in contact to know when your order arrives. Let us know as soon as you have it so that we can rest assured. Have a nice day, Sandra de Petit-Fernand
S
Rating: 5 out of 5
Jadore! The labels are top notch as always?
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Response from Petit-Fernand
Hello, Thank you very much for your valuable opinion. Have a nice day, ? Elise, C-MonEtiquette
S
Rating: 5 out of 5
Super nice stickers, good selection. Shipping speed is ok, could be a bit faster. But the quality is what makes the difference
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Response from Petit-Fernand
Hello, Thank you very much for your purchase from us and your kind review, which goes straight to our hearts. Have a nice day, ? Elise, EsIstMeins
N
Rating: 5 out of 5
I am very satisfied with the service! I had received labels that didn't stick well to the items, customer service promptly contacted me and sent me 10 labels for each type I had ordered, I haven't used them yet honestly, but I'm happy either way how they took care of me customer who has been buying their products for years! Stra recommend for sure!
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Response from Petit-Fernand
Good morning Natalia, Thank you so much for choosing us for your order and for writing such a positive review. We are very pleased! ?? I wish you a good day, Elise, Petit-Fernand
L
Rating: 3 out of 5
The order always takes a long time to arrive
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Response from Petit-Fernand
Hello, We are sorry that the delivery took so long and we are doing our best to improve it. We hope that our products still meet your expectations. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
I love it comes very fast
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Response from Petit-Fernand
Hello, Thank you so much for your kind and heartfelt review! ?? We're delighted to see that you like your order! Have a nice day, Elise, C-MonEtiquette
H
Rating: 5 out of 5
Stickers have lasted the whole term so far, even after many washes (nursery child!). Amazing quality and arrived fast. Love the many different options and styles to choose from.
Response from Petit-Fernand
Hello, Thank you so much for your message and your confidence! We're delighted that you like our products. Kind regards, Camille Petit-Fernand
C
Rating: 5 out of 5
Purchase of small labels to put on my future granddaughter's bag and suitcase. I'm delighted with the quality of the finish, the calligraphy and the motif.
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Response from Petit-Fernand
Hi Carole, Thank you so much for ordering from us and for leaving us such a positive review! ?? We wish you a lovely day, Elise, C-MonEtiquette
C
Rating: 5 out of 5
I've used Petit-Fernand a few times now, always happy with the quality! Only had one small mishap with and incorrect or but this was resolved super quick by the customer service team. Would highly recommend and will be using again.
Response from Petit-Fernand
Hi Cheryll, We are glad to hear that you are happy with our products and with our Costumer Service. Thank you for sharing your experience with Petit-Fernand. I wish you a good day ?? Chiara Petit-Fernand
A
Rating: 5 out of 5
Wonderful products and excellent and super quality Beautiful designs
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Response from Petit-Fernand
Hello, Thank you very much for your message.? We are glad you like our products. Have a great day, Camille Petit-Fernand
T
Rating: 5 out of 5
I think the stickers for clothes are great for spontaneously marking things. They stick really well and machine washing is no problem.
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Response from Petit-Fernand
Hello Tugba, Thank you for choosing us for your order and for writing such a positive review, we are very pleased. ?? Have a nice day, Elise, EsIstMeins
S
Rating: 5 out of 5
Very good site. I have been ordering from them for years and have always been well served. The stickers are great. My kids wear them on all their school clothes and after a thousand washes they are as good as new. They don't peel off, they don't lose the color ...
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Response from Petit-Fernand
Hello Sonsoles, Thank you very much for your loyalty. ?? We are delighted that, after so many years, you still like our products. Have a nice day, Camille Petit-Fernand