Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 256 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 3 and 5 stars

Reset filters
C
Claire
Rating: 5 out of 5
Excellent product. Always last longer than any others- sure these will be the same. My girls love that they can choose their own designs
Response from Petit-Fernand
Hi Claire, Thank you for your comment. We are happy that you are satisfied with the product and that your girls love the designs. Thank you for your trust. Have a good day ?? Chiara Petit-Fernand
M
Mr J.
Rating: 5 out of 5
It was a Christmas gift that I left until the last minute to order but Petit-Fernand must have pulled out all the stops to get it to me on time and succeeded. Thank you very much, pleasure doing business with you.
Response from Petit-Fernand
Hi John, We are glad that you received your order in time for Christmas. Thank you for your trust and for sharing your experience with us. Have a lovely day ?? Chiara Petit-Fernand
W
Wigan
Rating: 5 out of 5
Great stickers for clothes and other items. Used for over 3 months on clothes and bottles/lunch boxes which have been washed many times - the labels are still in place! Great price too.
Response from Petit-Fernand
Hi Keely, Thank you for sharing you opinion. We are pleased to read that you are satisfied with the product and appreciate its quality. Have a nice day ?? Chiara Petit-Fernand
N
N. S.
Rating: 5 out of 5
Fast delivery! Communication is great! Perfect service! Very good overview, easy ordering.
Translated reviews
Response from Petit-Fernand
Good morning! Thank you for letting us know what you think about our service. And thank you for choosing us, ? Have a nice day, Chiara EsIstMeins
C
CAUMON ZANNETTACCI Marion
Rating: 5 out of 5
It's just great value for money, and I'm very happy.
Translated reviews
Response from Petit-Fernand
Thank you very much for your message. We are delighted that you like our products? Have a nice day, Camille C-MonEtiquette
N
Nellie C.
Rating: 5 out of 5
Fast service and brilliant products. I've tried other labels but haven found any as good as these. They wash and wash and wash and still don't come off.
Response from Petit-Fernand
Hi Nellie, Thank you for choosing us. We are happy that you are satisfied with your experience with Petit-Fernand. Have a lovely day ?? Chiara Petit-Fernand
C
Carole Caquant
Rating: 5 out of 5
Easy choice of fonts and illustrations.
Translated reviews
P
Paola P.
Rating: 5 out of 5
The labels are durable (I got the ones for clothes to glue on with or without an iron), the graphics are well done, the colors bright. The thing I really liked was the option to choose delivery without additional charges. And even using this option, the timing was met. Also very much appreciated the sheet of Christmas stickers as a gift
Translated reviews
Response from Petit-Fernand
Good morning Paola, Thank you very much for sharing your experience, your opinion is important to us. We are glad you enjoyed our labels and the service in general. I wish you a good day ? Chiara Petit-Fernand
P
Pierre BOYER
Rating: 5 out of 5
quality at a fair price
Translated reviews
C
CK
Rating: 5 out of 5
The service responds quickly to a question. The email response is friendly and constructive. The service team also asks several times whether everything is OK.
Translated reviews
Response from Petit-Fernand
Good morning Christine! It is a pleasure to read your words, thank you for choosing us. We are pleased that you are satisfied with the service? Chiara EsIstMeins
G
GILDA LODO
Rating: 5 out of 5
RAS Perfect
Translated reviews
A
Angi Leal
Rating: 5 out of 5
Hello, I am a 7 year old girl and I really enjoyed being able to personalize my labels and the store, Thank you Petit Fernand!
Translated reviews
Response from Petit-Fernand
Hello, Thank you very much for your message ? We are delighted that you liked personalizing your labels. Have a nice day, Camille Petit-Fernand
M
Mamouche
Rating: 5 out of 5
Always delivered promptly and the products are well cared for.
Translated reviews
D
Dany Cadran
Rating: 5 out of 5
I received my adhesive labels with my address for my mail..It's TOP..You choose the color..the statement ..the format..Fast and careful reception..Thank you.
Translated reviews
Response from Petit-Fernand
Hello, The entire C-MonEtiquette team would like to thank you for your message. We are delighted that our products meet your expectations? Have a nice day, Camille C-MonEtiquette
N
Nene
Rating: 5 out of 5
Really intuitive creation, many customization options and preszi content!
Translated reviews
Response from Petit-Fernand
Good morning Selene, Thank you for choosing us and sharing your opinion. See you soon for a new purchase ?? Chiara Petit-Fernand
E
Ellen S.
Rating: 5 out of 5
I liked that I had a quick response. Unfortunately my order did not arrive on time and I was very sad but when talking to customer service I was refunded soon and answered with great respect.
Translated reviews
Response from Petit-Fernand
Hi Ellen, Thank you very much for sharing your opinion which is very important to us. We wish you a lovely day ?? Chiara EsIstMeins
M
Mariam
Rating: 5 out of 5
Super etiquette I recommend
Translated reviews
L
Laura
Rating: 5 out of 5
Great product at a fair price, I received them in a few days
Translated reviews
Response from Petit-Fernand
Good morning Laura, I am glad you are satisfied with our products. Thank you for sharing your opinion and for choosing us. Have a great day ?? Chiara Petit-Fernand
G
Grazia C.
Rating: 5 out of 5
Very serious company. I had placed an order in October but it had never arrived. I contacted the clt service notifying them of the incident and they very kindly made me resend the order
Translated reviews
Response from Petit-Fernand
Good morning Grace, We are very pleased to read your words, we are glad that your experience with us was positive. I wish you a good day ? Chiara Petit-Fernand
D
Danielle Renwart
Rating: 5 out of 5
Great quality, fast shipping
Translated reviews
S
Solenn
Rating: 5 out of 5
Fast, efficient service and the platform is very easy to use. The only downside is that when there are promo or discount codes, there's not enough time to use them, which is a shame!
Translated reviews
I
Isabelle Vincent
Rating: 5 out of 5
Several purchases over the last 5 years, never disappointed. Very happy with the brand that I've been using for a long time and have delivered to Switzerland free of charge. No worries, always top-notch, attractive and durable!
Translated reviews
D
Diana
Rating: 5 out of 5
Easy to install and very resistant
Translated reviews
Response from Petit-Fernand
Hello Diana, Thank you very much for your message :) Hello, Camille Petit-Fernand
C
Clementine Cauchy
Rating: 5 out of 5
Fast shipping, convenient checkbook format and easy to use. I have not yet tested the washing of objects and clothes.
Translated reviews
P
pascale
Rating: 5 out of 5
Good product, perfect printing
Translated reviews
N
NG
Rating: 5 out of 5
Always a pleasure to use The stickers are great, especially the different sizes, which also make it easy to label pens etc.. It's also great that you have so many options for design, font and color. They can also withstand many washes. We've been using them for years for nursery and school.
Translated reviews
Response from Petit-Fernand
Good morning Nathalie, We are pleased that you are satisfied with our labels and the choice of design and colors. Thank you for sharing your opinion with us, have a nice day? Chiara EsIstMeins
D
Delphine Larigaldie
Rating: 5 out of 5
Wide range of label customization options - color motifs and different designs
Translated reviews
L
Lola
Rating: 5 out of 5
Every course I repeat and it's been 9 years now...thermo durable labels, great colors and models.
Translated reviews
Response from Petit-Fernand
Hi Lola, It's a pleasure to count you among our loyal customers! Thank you for your confidence ? Have a nice day, Camille Petit-Fernand
O
Olesya N.
Rating: 5 out of 5
The thermoadhesive labels are super convenient and very useful, thank you!?
Translated reviews
Response from Petit-Fernand
Good morning Olesya, We are glad you are satisfied with the thermoadhesive labels and find them comfortable. Thank you for sharing your opinion and for choosing Petit-Fernand! I wish you a good day ? Chiara Petit-Fernand
A
Adeline
Rating: 5 out of 5
Very nice label booklet. Fast order taking and shipping. I recommend it to everyone. Only small remark on the choice of characters there is a choice, but Disney characters, Marvel would be more.
Translated reviews
D
DC
Rating: 5 out of 5
Arrived quickly and exactly what I ordered
Response from Petit-Fernand
Hi Danielle, Thank you so much for sharing your opinion and fot your trust! I am glad that you are satisfied with the product and that your experience with Petit-Fernand was positive. Have a lovely day ?? Chiara Petit-Fernand
M
Monica F.
Rating: 5 out of 5
As always very satisfied :-D Thank you!
Translated reviews
Response from Petit-Fernand
Good morning Monica, We are glad to hear that you are satisfied, thank you for sharing your experience with us and for your trust. Your opionionion is very important. ?? Good day, Chiara Petit-Fernand
C
Chocoy
Rating: 5 out of 5
As usual! Fast delivery! Compliant label! Thank you
Translated reviews
M
MARCH LINE-AURORE
Rating: 5 out of 5
The labels are true to size, original, hold well and we love the bonus stickers :)
Translated reviews
B
Bárbara
Rating: 3 out of 5
The package took longer than expected. I was worried because I entered the tracking and it said it was already delivered and it wasn't. Finally it arrived a day later when I had already written to claim. I ordered clothing labels for 3 different children who are not siblings. They sent the labels for 2 of the children together in the same booklet. The labels are very nice, though.
Translated reviews
Response from Petit-Fernand
Hi Barbara, Thank you for your message. We are sorry to hear that your order took so long to arrive with the post office. However, we are delighted that you like our products. Good day, Camille Petit-Fernand
S
Saida
Rating: 5 out of 5
It was all very good except for the way they are stuck on, they are difficult to get off.
Translated reviews
Response from Petit-Fernand
Hello Saida, Thank you very much for your great review, which is very valuable to us. ?? We are always here to help you in the best possible way. We look forward to your next order! Have a nice day ?? Chiara , EsIstMeins
S
SODG
Rating: 5 out of 5
Reactive, proactive and very courteous team. Real customer service!
Translated reviews
Response from Petit-Fernand
Hello Sophie, Thank you for your message. We are delighted to read your opinion? Have a nice day, Camille C-MonEtiquette
M
MARCELLA B.
Rating: 2 out of 5
I have bought Petit Fernand labels more than once and have always been happy with them. Unfortunately, the last purchase I made was not successful because the merchandise was never delivered. Customer service was immediately diligent in supporting me and I am waiting to receive my refund. I trust I will receive it given the seriousness shown by the company.
Translated reviews
Response from Petit-Fernand
Dear Marcella, Thank you for sharing your opinion, we are sorry for this anomaly. The refund for your order has been made and you will receive it soon. Thank you for your trust. Good day, Chiara Petit-Fernand
A
Aina P
Rating: 2 out of 5
The order arrived very late. And they mixed up the names of the orders.
Translated reviews
Response from Petit-Fernand
Hi Aina, Thank you for writing to us. Sorry for this error. However, we hope that the quality of our products is to your liking. Good day, Camille Petit-Fernand
M
Mireia Lumbreras
Rating: 5 out of 5
There was a problem with Correos because the order was not delivered to me (although it said delivered to me nobody delivered it to me) and the company responded super well sending me back what I had ordered.
Translated reviews
Response from Petit-Fernand
Hello Mireia, Thank you very much for your confidence ! Let's hope that everything is to your liking? Hello, Camille Petit-Fernand