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C
Rating: 5 out of 5
Quality labels made to order! Fast design and easy shipping
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 238 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3 and 5 stars
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Rating: 2 out of 5
3 weeks delivery time and non-existent customer service
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Response from Petit-Fernand
Hello Allison, Our customer service department has not received your message. If it had, we would have been happy to respond to your request. We have contacted you several times in order to help you, but unfortunately we are unable to reach you. Here is our telephone number: 05 19 88 01 72 Have a nice day, Camille C-MonEtiquette
F
Rating: 5 out of 5
Perfect, as with every order!
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L
Rating: 5 out of 5
Very good, I recommend
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S
Rating: 5 out of 5
Beautiful product, magnificent color, easy to use.
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N
Rating: 5 out of 5
A loyal customer for many years! Impeccable!
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M
Rating: 5 out of 5
Wide choice on the site, with visualization available. Fast delivery. Good quality and wash-resistant
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B
Rating: 5 out of 5
Satisfaction
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A
Rating: 5 out of 5
Fast service
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D
Rating: 5 out of 5
So far very happy with the labels. True to what I ordered and not maintained on the fabrics.
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A
Rating: 5 out of 5
Super quality, beautiful presentation and lots of little extras for gifts.
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H
Rating: 5 out of 5
I've been ordering labels for several years and have never been disappointed. Wide selection and fast delivery. I recommend ?
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Response from Petit-Fernand
Hello Helene, It's a pleasure to count you among our loyal customers! Thank you for your confidence? Have a nice day, Camille C-MonEtiquette
C
Rating: 5 out of 5
Super quality
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M
Rating: 5 out of 5
Practical and fast
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E
Rating: 5 out of 5
Super.label practical and pretty color
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H
Rating: 5 out of 5
Following my return davis a person contacted me to understand the reason for my dissatisfaction and solved my problem by explaining to me as well as possible so that the labels do not become unstuck from clothing therefore just for the SAV I change my comment and put 5/5. I'm going to apply the advice to use the labels correctly and thank you to the person who contacted me.
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Response from Petit-Fernand
Hello Halima, Thank you for your message. Following our telephone conversation, we will be sending you replacement self-adhesive labels. Have a nice day, Camille C-MonEtiquette
J
Rating: 5 out of 5
Fast delivery and easy label application.
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M
Rating: 5 out of 5
Super gourd and good quality, I recommend it!
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A
Rating: 5 out of 5
Great for my doudou who has just started school to dress them.
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P
Rating: 5 out of 5
Bonjour, suite à ma commande, : achat d'une gourde à paille, malheureusement au moments de ma commande reçu, il manquait un embout.,fait appel à leurs services suite au problème, que j'ai reçu. Services very understandable, pleasant and listening to the person.and after 2 errors problem solved ouff??.
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A
Rating: 2 out of 5
Machine washed at 30° and 3/4 of the labels stuck to my washing machine. The quality of the products leaves much to be desired. Lots of useless packaging. Too bad
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Response from Petit-Fernand
Hello Aline, Thank you for your message. Your labels should not come off like this after washing. Following our exchange, I will confirm the return of replacement labels. Have a nice day, Camille C-MonEtiquette
S
Rating: 5 out of 5
Extremely necessary.
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K
Rating: 5 out of 5
Top quality/price ratio. Very fast delivery. Lovely little pouch and tights as a Christmas gift.
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I
Rating: 5 out of 5
The customer service was very reactive to my email following a typing error on the label. They took into account my request and sent the rectified labels. You guys are top notch
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Response from Petit-Fernand
Thank you for your message Virginie, we are delighted to be able to help you every day. See you soon, ? Sandra CMonEtiquette
A
Rating: 5 out of 5
I love your labels and your wide range of products and designs. I've been a customer for 6 years and I'm still delighted.
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R
Rating: 5 out of 5
Quality labels, in my opinion the finest around. Great customer service, both phone and email responses quick and decisive. My experience is definitely positive, grade 10!
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Response from Petit-Fernand
Good morning Roberta, Thank you for sharing your experience and for your trust. We are glad that your opinion of us is positive and that you have always been happy with the customer service and especially the products. Have a great day ?? Chiara Petit-Fernand
I
Rating: 5 out of 5
Order arrived quickly with good track & trace. Compared to another NL brand! Excellent quality! I recommend and will definitely recommend next year.
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A
Rating: 5 out of 5
Great experience with the site (personalized products as desired) and with the very professional and fast customer service, really great! Thank you for your kindness, I highly recommend it!
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V
Rating: 5 out of 5
Maximum kindness and availability.. Also, the products are great..I have been ordering water bottles and labels for my kids from them for years...top!!!
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Response from Petit-Fernand
Dear Valentina, We are glad to read about your positive experience, thank you for sharing it. We are so pleased that you are satisfied with our products and have been a customer of ours for years now. ?? Good day, Chiara Petit-Fernand
C
Rating: 3 out of 5
I bought 3 bottles with the colored cap. I had to buy a new cap because the others broke the first time they were dropped.
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Response from Petit-Fernand
Hello Chloe, We are very sorry that your plugs broke like this. We hope that our screw caps meet your expectations. Please do not hesitate to contact our customer service department if you have any quality problems. It will be a pleasure to answer you. Have a nice day, Camille C-MonEtiquette
S
Rating: 5 out of 5
Labels as ordered and, as always, very pretty. My son is very happy with them. Thank you. I recommend this site and the variety of items on offer.
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S
Rating: 5 out of 5
Your items are beautiful but unfortunately buying the water bottle . The designs after a while erase and I was very sorry also because it does not cost very little?????? As for school labels the quality is 'very good they do not come off and remain even after washing . They are beautiful and very useful . After my review I was contacted and they apologized for the inconvenience of the detached designs . They are sending me a new water bottle !!! What can I say? I so appreciated your support and commitment to making your products better and better!!! Thank you from the bottom of my heart I was very impressed with your gesture!!! Highly recommended products!!!
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Response from Petit-Fernand
Good morning Simona, We thank you very much for sharing your experience with us, we are very pleased to read your words. I am very happy that you are satisfied with our products and we hope that they always live up to your expectations, See you soon for a new purchase ?? Good day, Chiara Petit-Fernand
V
Rating: 5 out of 5
very good experience I recommend this site, it's been twice that I order on this site and I'm delighted.
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Response from Petit-Fernand
Hello Valérie, It's a pleasure for us to read your message. Thank you for your confidence? Beautiful day, Camille C-MonEtiquette
A
Rating: 5 out of 5
Quick and easy, quality products
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H
Rating: 5 out of 5
conforms to the article ordered, very easy to use, I'll have to see how long it lasts as I've just installed it.
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E
Rating: 5 out of 5
I am very satisfied?
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C
Rating: 5 out of 5
Simple, fast and efficient control
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A
Rating: 5 out of 5
Great!!! Good quality
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P
Rating: 3 out of 5
I recently purchased a lunch box with ice compartment, but on first use the base cracked I think it took a hit, not even a hard one, we taped it to continue using it. Promptly, customer service assisted me and assured me that it was definitely a product that was born defective, and I was immediately sent another replacement that is working fine. Thank you very much. Paola from Turin
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Response from Petit-Fernand
Good morning Paola, Thank you for your message and report. One of our perators will contact you later today to find a solution together. Have a good day ?? Chiara Petit-Fernand
M
Rating: 5 out of 5
Quick and easy to create. Just as easy to attach to garments.
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