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E
Rating: 5 out of 5
Convenient to use and with a very good design.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 223 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Easy ordering and fast shipping
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Response from Petit-Fernand
Thank you for your purchase and your rating. Have a nice day, ? Elise, EsIstMeins
F
Rating: 5 out of 5
I have been buying your labels for years and they are really super. Congratulations
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R
Rating: 5 out of 5
Everything is perfect
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M
Rating: 5 out of 5
I have been using these labels since 2016 and I am more and more convinced of the choice. They are the best and the most beautiful!
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A
Rating: 2 out of 5
The labels for the supplies do not fit at all on the pens, markers, pencils . At the price it costs, I'm disappointed.
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Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to help you! Have a nice day? Luce C-MonEtiquette
Y
Rating: 5 out of 5
Very very nice
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Response from Petit-Fernand
We are very happy about that, thank you very much! Have a nice day, ? Elise, EsIstMeins
F
Rating: 5 out of 5
I am very happy with the stickers without beautiful!!!! Everything is just as it was when I did it on the internet. All my doubts that I had at the time I knew how to solve it immediately. Very happy with the product, I will repeat without doubt and I recommend it to ?? by ??
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M
Rating: 5 out of 5
Very satisfied I recommend it is the top ????
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A
Rating: 5 out of 5
Fast, beautiful shipping for a low price!
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F
Rating: 5 out of 5
Wide choice of fonts, colors and designs to best customize labels and various items. Both washer and dryer resistant clothing labels. Fast shipping.
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A
Rating: 5 out of 5
Excellent customer service, a company that really listens to its customers
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Response from Petit-Fernand
Thank you so much for your kind comment! We do our best ;) Very nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
The labels are great, the object labels I also use for my little girls' lunch box and despite using the dishwasher daily to wash the same, they don't come off
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B
Rating: 5 out of 5
Very positive. There was an unexpected delay and the company provided a quick and friendly solution to the problem. 10
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A
Rating: 5 out of 5
Really well made labels and great level of customization. Very nice delivery packaging as well. I had a little hiccup with the delivery and the Service Department helped me solve it quickly.
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M
Rating: 5 out of 5
Simple, beautiful, functional labels. won't come off (currently 2 weeks of use on clothes and shoes).
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N
Rating: 2 out of 5
The order took a long time to arrive
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Response from Petit-Fernand
Good morning, We sincerely regret that the post office did not deliver within the indicated time. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
E
Rating: 5 out of 5
The labels last for years, I have been using them for 4 years and they are still on my clothes. Also the customer service is top notch, they always respond quickly, only once I have had a problem, with the post office, and they solved it very quickly.
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M
Rating: 3 out of 5
The products are very good while the shipping took much longer than expected when the order was placed. This is a recurring problem every time I have purchased from you.
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Response from Petit-Fernand
Good morning Maria Letizia, thank you for your comment. We are glad that you appreciate the quality of our products and we are sorry for the delivery time of your order. To have a delivery other than standard, you can opt for 48h chronopost delivery. Good day, Chiara Petit-Fernand
C
Rating: 5 out of 5
The products are delicious, great value for money, intuitive site and efficient shipping
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S
Rating: 5 out of 5
Very beautiful and versatile. I had already purchased them for my 1st child and replicated the purchase for the baby girl. The thermoadhesive labels are super durable and have never come off despite lots of washing (on the sheets I've had there for 4 years), but even the adhesive ones for clothes and objects have never come off and the various sizes made them easy to use.
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C
Rating: 3 out of 5
I washed the bags before using them following the washing instructions and I think they shrunk a bit. They have also become very wrinkled.
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Response from Petit-Fernand
Hello, We have sent you an email to help you as soon as possible. Hello, Camille Petit-Fernand
P
Rating: 2 out of 5
The order took a long time to arrive
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Response from Petit-Fernand
Hi Patricia, thank you for sharing your opinion. We have sent you an email to talk to you. Regards, Sandra de Petit-Fernand
C
Rating: 5 out of 5
My experience was very good, because they responded promptly and solved the problem of the loss of my order, and reshipped it to me quickly.
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E
Rating: 5 out of 5
Everything as expected!!!
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A
Rating: 5 out of 5
We really liked the labels. We tried them with my older daughter and now we have bought them again with the little one.
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E
Rating: 5 out of 5
Customer service was very responsive and attentive, the product is excellent.
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Response from Petit-Fernand
Thank you so much for taking the time to write to us, we're delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette
B
Rating: 5 out of 5
Highly recommended
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Response from Petit-Fernand
Thank you for your order and your great review! Have a nice day, ? Elise, EsIstMeins
C
Rating: 5 out of 5
I am very happy with the service and the stickers have given me very good results, they are very durable as well as very beautiful. I have already bought several times and I will definitely repeat.
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M
Rating: 3 out of 5
The order was fine, but it took longer than the delivery time we were given.
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Response from Petit-Fernand
Good morning Manuel, thank you for leaving your experience. First of all, thank you for your confidence, we hope you like our articles, and secondly tell you that we will improve the postal service. Have a nice day, Sandra from Petit-Fernand.
C
Rating: 5 out of 5
All wonderful! super gráfica very beautiful color labels with wide ggammadi choice. On time delivery. 5 stars I will often use this site x personalize items , clothes etc of my little girls.
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P
Rating: 5 out of 5
Every year I order ... even in case of problem always hyper responsive Thank you very much.
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R
Rating: 3 out of 5
I cannot evaluate the products because they never arrived, so I requested cancellation of the order, customer service was kind but to date I have not received a refund for the order.
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Response from Petit-Fernand
Good morning Scarlett, We are very sorry that you did not receive your order. Regarding the refund, it will be visible on your account within 7-10 business days. If you encounter any problems please do not hesitate to contact us. Good day, Chiara Petit-Fernand
N
Rating: 5 out of 5
Top-notch service! Following a problem with bpost, the service reacted immediately! Thank you so much! The labels are perfect
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Response from Petit-Fernand
Hi Nadège, we're delighted to have helped you! We're delighted you like our labels! Have a nice day? Luce C-MonEtiquette
D
Rating: 5 out of 5
So, my first order I think was lost. But, after the delivery time, I communicated the situation to customer service and they solved it quickly. I have already received the labels and I am very happy. Thank you very much for your attention. Thank you very much ? Best regards!
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F
Rating: 5 out of 5
Top, durable labels...very beautiful various illustrations...fast delivery on time. Very good quality!
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E
Rating: 5 out of 5
Good quality at a good price, and very easy to do through the website!
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A
Rating: 2 out of 5
The first order never arrived, but they were able to fix it. Luckily the labels are very cute ?
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Response from Petit-Fernand
Hello Alexandra, thank you for your feedback. We assure you that we will improve our postal service. We hope you liked the labels you ordered and that you find them practical. Good day, Sandra de Petit-Fernand
M
Rating: 5 out of 5
I liked the labels very much, an excellent product, the only bad thing is that the shipping company took a long time to deliver the product.
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Response from Petit-Fernand
Hi Marcela, I just sent you an email to apologize for the delay. We hope everything else is to your liking. Regards, Sandra de Petit-Fernand
L
Rating: 5 out of 5
Very satisfied and the children very happy. There are attached super cute colorful stickers
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