The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Good morning Maria Francesca, thank you for your comment. We're sorry that the shipping time in your case was long, unfortunately we can't intervene in the postal delivery timelines. However, we are glad that you appreciated the product. We wish you a good day, Chiara Petit-Fernand
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Luciana B.
Rating: 5 out of 5
Super cute labels and perfectly sticky. Also, guys in the call-center and mail service are very courteous and very efficient.We had made a small mistake in the order and were able to change it exactly as we wanted thanks to their support.
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Marjorie
Rating: 5 out of 5
Very good customer service, and very good quality labels!
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Caroline
Rating: 5 out of 5
Second order always top notch!
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Anais Maini
Rating: 5 out of 5
Hello, I would like to say that I ordered only once but I would recommend again I was delighted with the quality. I ordered the self-adhesive labels and frankly, even on fabric, they've held up really well for a few weeks now, and even on objects, they're niquel too. I really recommend it, and the customer service is top notch?
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Response from Petit-Fernand
Hello! Thank you so much for your great feedback! We are delighted that you like our products? Have a nice day! Luce C-MonEtiquette
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Maria jose Mallol moral
Rating: 2 out of 5
Did not arrive on time
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Response from Petit-Fernand
Hi Maria Jose, we are sorry to hear that your order was delayed by the carrier. We hope that everything else is a 10, and that your little one likes our items. Have a nice day, Sandra de Petit-Fernand
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Silvana
Rating: 2 out of 5
I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum
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Response from Petit-Fernand
Good afternoon Silvana, we apologize for this delivery anomaly. We have sent you an email to inform you about the reimbursement of the shipping costs. We hope that despite the delay, you liked your order. Best regards :) Sandra from Petit-Fernand
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Mme ROY Raphaelle
Rating: 5 out of 5
They stick very, very well, so it lived up to my expectations.
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Aurelie lavalette
Rating: 5 out of 5
Very nice little personalized bag, and the labels to stick on clothes are very easy to use.
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erica
Rating: 5 out of 5
Beautiful clothing labels
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Lucrezia B.
Rating: 5 out of 5
Beautiful
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Jessica G.
Rating: 5 out of 5
Great labels for all types of items or school supplies. Punctual in delivery. I recommend
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Adelaide
Rating: 5 out of 5
All good. Labels well made. In my opinion, too many days for shipping.
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Leonardo
Rating: 5 out of 5
They are very good quality products and the kids really like them The customer service solved a minor inconvenience there was with my last order in an excellent way
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Rh
Rating: 5 out of 5
Tt perfect
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Mihaela Rafi
Rating: 5 out of 5
Very good quality labels
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Rosanna R.
Rating: 5 out of 5
Excellent and as described
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Kelly
Rating: 5 out of 5
Exactly as on the site was sent quickly I recommend this site
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Elisabet Barrantes Collado
Rating: 5 out of 5
This is not the first time I order from this site and it will not be the last, the products are exactly as shown in the pictures.
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Marine
Rating: 5 out of 5
Quality labels, I order back-to-school labels every year and I'm delighted!
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Valentina M.
Rating: 5 out of 5
Top! Too! Top!
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RICCARDO Z.
Rating: 5 out of 5
Fantastic product
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Ana?s
Rating: 5 out of 5
I'm delighted with their products, pleasant staff
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Invité
Rating: 5 out of 5
Super quality
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Response from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
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Dina Tiapkina
Rating: 5 out of 5
I didn't receive the first package, but they sent me the second one right away. Thank you for your kind attention
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Valerina
Rating: 5 out of 5
Many times of ordering. Always happy with the quality :D
Response from Petit-Fernand
Good morning Valerina, Thank you for your feedback. We are pleased to hear that you are always satisfied with our products. Have a lovely day?? Chiara Petit Fernad
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Giulia P.
Rating: 5 out of 5
only received today cmq always quality products
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Response from Petit-Fernand
Good morning Giulia, diapice us for this anomaly. I have contacted you by email so that we can find a solution together as soon as possible.
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Marie CATHELINAUD
Rating: 5 out of 5
Excellent experience
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Aurelie
Rating: 5 out of 5
quality products, customizable, fast shipping! perfect!
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Cristina S.
Rating: 3 out of 5
Perfect labels as always, exaggeratedly long wait time. The package was initially delivered to a wrong address (not my fault), then sent back to correct address but with almost 1 month wait.
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Response from Petit-Fernand
Good morning Cristina, we thank you for your comment. We are sorry for the waiting time which is not up to us but we are heartened to know that you appreciated the quality of our products. Good day, Chiara Petit-Fernand
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Alessia M.
Rating: 3 out of 5
The company is doing well; however, the shipping service was very long about 26 days
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Response from Petit-Fernand
Good morning Alessia, thank you for your comment. We are sorry if the waiting time was more lubnghi than expected. Unfortunately, we cannot intervene in postal services. We are glad that you still appreciate our company, your opinion is important to us. Good day, Chiara Petit-Fernand
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antía maneiro santos
Rating: 5 out of 5
super attentive, very good quality and helpful. in mid-August I ordered some labels for my son, but almost 3 weeks passed and they did not arrive, I contacted this company and they sent me new ones that arrived just 10 days later, and my surprise was that the two envelopes of labels arrived!!! I called them to tell them that the two envelopes had arrived and to charge me for them but they gave them to me as a gift. It wasn't my first time buying but it won't be my last either as they are super practical labels and very easy to apply.
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Response from Petit-Fernand
Good morning, Thank you very much for your message. We are delighted to hear that you have received your order. Good morning, Camille Petit-Fernand
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Mariajosé Ariño Ros
Rating: 5 out of 5
It takes a while to arrive, but this is the second time I've bought them from here. I love their designs and the pack options they offer!
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Antoy
Rating: 5 out of 5
Very fast delivery and good product quality. Everything conforms
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Rosanna
Rating: 5 out of 5
Well-made labels! They last through the washings!
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Laura S.
Rating: 5 out of 5
Great site, customer service and delivery.
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Bree
Rating: 5 out of 5
The sticker book is a well thought out idea and makes everything so easy to use. Really liked the packaging
Response from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your trust ?? Have a nice day! Camille Petit-Fernand
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Ashleigh H.
Rating: 2 out of 5
Very bad labels, sticks ok on things like bottles but labels on clothes have all come off in the washing machine. Do not recommend especially for uniform. Also delivery takes about 3 weeks not the estimates 10 working days
Response from Petit-Fernand
Hello Ashleigh, we are sorry to hear the labels all came off in the washing machine! Make sure you are using uniform/clothing labels on clothing, and not object labels, as per ordered, as the glue isn't the same and won't hold as well on clothes. For any further quations, do not hesitate to contact our customer service. Jessica, Petit-Fernand.
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Mana Sánchez
Rating: 2 out of 5
The stickers were very good, they met my expectations, but the shipping service was pretty bad. I paid for fast shipping in 48 hours and the stickers arrived 8 days later (when they arrived I didn't even need them...) it's better to take the normal shipping even if they take a month to arrive.
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Response from Petit-Fernand
Good morning, We are delighted to hear that everything is to your liking. We have refunded the shipping costs because SEUR did not meet the express delivery deadlines. Good day, Camille Petit-Fernand
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Noelia
Rating: 5 out of 5
Delighted with the product, quality, price and shipping. I will definitely repeat.
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