The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Ordered some labels at the end of August for the start of school, the delivery was marked as delivered but I did not receive. I messaged the Facebook page and was dealt with quickly and given the option of a refund or for them to be sent again, I chose for them to be sent again and they have just arrived. Even though there was a delay the communication was excellent and I received them in the end. Thank you!
Response from Petit-Fernand
Thank you Melissa for taking the time to write this lovely review ?? There were indeed few delays with deliveries this summer, and we tried to offer a solution to every customers when they were affected by such delays. We are glad to hear the second shipment safely reached you and hope you enjoy your labels! Jessica, Petit-Fernand
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Aurore D.
Rating: 5 out of 5
I'm really pleased with my order and customer service! The postal service did not deliver my parcel and sent it back. The customer service person immediately responded to my request and sent my parcel back to me. The labels are of very good quality, as is the gourd, which my son immediately adopted. Thanks again for everything.
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K.
Rating: 3 out of 5
Express shipping is not adhered to Customer service does not respond to the e-mail The products are nice and hold up so far But the rest well customer friendly looks different
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Response from Petit-Fernand
Hello, thank you for your message. We are sorry that you received your order late, but unfortunately we have no control over the postal service and therefore cannot be held responsible for delays in delivery by Chronopost. ?? We have refunded the shipping costs. However, we are pleased that you like our articles! Have a nice day, The EsIstMeins team
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Daniela
Rating: 5 out of 5
I've been using the labels for my daughter for a few years now, since kindergarten, and the product is really good! from the thermo-adhesive clothing labels, to the object labels, they have never come off, neither in the washing machine nor in the dishwasher. Great, I will continue to use them!
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Grazia
Rating: 5 out of 5
The stickers are very beautiful, there is a lot of choice to personalize the labels which are not only beautiful but also very functional. They adhere well to fabrics and objects
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Belén
Rating: 3 out of 5
All good, although I don't like that they send it by regular mail. You are not sure if and when it will arrive.
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Response from Petit-Fernand
Good morning, Thank you for your message. Good morning, Camille Petit-Fernand
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Violette
Rating: 5 out of 5
The labels are beautiful and of high quality. The parcel was received on time.
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client(e)
Rating: 5 out of 5
very easy to use! it changes your life!
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Marta
Rating: 5 out of 5
Quick shipment (ahead of schedule). Excellent products both thermo-adhesive labels that resist perfectly to washing and do not spoil, and adhesive labels for shoes. Recommended products, I only buy from Petit-Fernand because I am assured of durable products.
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Severine
Rating: 5 out of 5
Fast delivery and quality products! Satisfied with my purchase as I am every year? I 100% recommend
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Marcela Orellana
Rating: 5 out of 5
Labels arrived on time, good product!
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Marjorie Francais
Rating: 5 out of 5
I'm very happy with the labels, they're so beautiful, and they're quick and hold up well despite washing, rubbing and the dishwasher. I would recommend with my eyes closed
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Benedetta Z.
Rating: 5 out of 5
Quick service, on time, great product.
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Simona
Rating: 5 out of 5
Great and super convenient labels for school, well thought out throughout
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Sandra P.
Rating: 5 out of 5
My daughter loves to design the stickers herself. We are very pleased and my daughter is always so happy when they finally arrive in the post box so that she can finally label her pens etc.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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carola D.
Rating: 5 out of 5
excellent labels
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Dominique
Rating: 5 out of 5
I really like the products on offer, especially the packs (nursery, kindergarten, etc.), which are super efficient and very practical! The quality is spot on! Express delivery took more than a day, but that's no big deal.
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Riccardo S.
Rating: 5 out of 5
quality product arrived in a short time
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Dannia Nadarajah
Rating: 2 out of 5
Has not arrived
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Response from Petit-Fernand
Good morning, We are sorry that you were not able to enjoy our products. I confirm that we have refunded your order. Hello, Camille Petit-Fernand
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Nanni
Rating: 5 out of 5
Many design options. Sticks well. Fast shipping. Everything top.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Lola
Rating: 5 out of 5
The product is very good, but it took a long time to be shipped.
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Rosa maria Mendoza Perez
Rating: 5 out of 5
I love the stickers and the great service did not arrive in the first order and at no cost they sent it to me again super delighted I will return to place more orders
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Response from Petit-Fernand
Good morning, Thank you very much for your confidence. Good morning, Camille Petit-Fernand
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Monica Fernández
Rating: 5 out of 5
Very fast shipping and excellent quality. The clothing stickers do not peel off and remain as in the first application. Better than other brands I have tried.
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VS
Rating: 3 out of 5
I always order with you for my kids, this time I also ordered something for a friend - so the names in teh order were obviously different. But you put them all in one booklet, so for the present of my friend it looked a bit weird.
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Response from Petit-Fernand
Hello, thank you for your comment. We only produce separate booklets when value packs are ordered! You can however contact our customer service and ask for separate booklets right after ordering. We are here to help, Have a nice day ? Luce C-MonEtiquette
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Marta M.
Rating: 3 out of 5
Product arrived on time. Well made and seems durable too! I recommend it
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Response from Petit-Fernand
Good morning Marta, We are glad you are satisfied with our products. We thank you for your trust and hope to see you again soon! :-) Alessio, Petit-Fernand
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Virginie Matagne
Rating: 5 out of 5
Nothing to say, always perfect
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Client
Rating: 5 out of 5
Very happy with the order. The labels are very pretty. The snack box is perfect for little hands.
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Response from Petit-Fernand
Thank you very much for your message! We are delighted that you like our products! Have a nice day? Luce C-MonEtiquette
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Veronica
Rating: 5 out of 5
I now rely solely on petit fernand. Serious and reliable company with patterns and colors that no one else has!
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Emilia T.
Rating: 5 out of 5
Everything is correct, as ordered. Super quality
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Response from Petit-Fernand
Thank you very much for shopping with us and for your kind review, which is very important to us. Have a nice day, ? Elise, EsIstMeins
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Caro L
Rating: 5 out of 5
Perfect! The labels are better than I expected.
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Mlle Lucile Lesiuk
Rating: 2 out of 5
I ordered 2 new stoppers for my son's water bottle because he had broken the original stopper. Disappointed with both the order process (long delivery time, incomprehensible parcel tracking as it was indicated as "Léa") and the reception of the 2 stoppers as they were in the box without any protective paper, an invoice, nothing. And the stoppers are extremely hard to close, impossible for a small child to give the necessary force to really clip the stopper, so the gourd always remains ajar. I'd already ordered quite a few labels from the site without any problem, but now I'm reluctant to recommend them, which is a shame.
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Response from Petit-Fernand
Hello, I'm sorry you're having problems using your plugs. I've just sent you an email to suggest a solution! We're here to help. Have a nice day? Luce C-MonEtiquette
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Charlotte
Rating: 5 out of 5
Fast shipping and quality labels. We had a small problem with the cap on the bottles and the after-sales service was very responsive! Thank you
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Alessandra P.
Rating: 5 out of 5
Durable labels ,perfect colors and pictures, 10 praise customer service . Congratulations you are a guarantee
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Judith Vidal
Rating: 5 out of 5
We bought the taper for breakfast and it is perfect. It is airtight, easy to open and close for my 3 year old son.
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience :) Hello, Camille Petit-Fernand
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MRB
Rating: 5 out of 5
Purchase of a lunch box, very good quality and very pretty Purchase of a diaper bag. Very pretty Clothing labels, very practical and quick to stick as they are self-adhesive.
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Assemy Olandzobo
Rating: 5 out of 5
The ?? labels are pretty and well presented
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MARGARET S.
Rating: 5 out of 5
Nice labels to our specification, when we expected them. If they perform well, this will be the first of many orders.
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Invité
Rating: 5 out of 5
Excellent customer service.
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Suzan
Rating: 5 out of 5
Great products, and excellent customer service!!!
Response from Petit-Fernand
Thank you very much Suzan! ?? Jessica, Petit-Fernand
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Marta Reis
Rating: 5 out of 5
Very good quality labels, neat and flawless printing. I am very satisfied as always.
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