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M
Rating: 5 out of 5
Compliant labels, excellent follow-up and delivery times. Exceptional experience for over 6 years.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 215 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3 and 5 stars
Reset filtersN
Rating: 3 out of 5
Thanks to writing a bad review they replied 5 days later to my emails that I had not received stickers since August 31 Solved they will send them again.
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Response from Petit-Fernand
Good morning, We are sorry to hear that you have not yet received your order. We replied to your email yesterday to help you. Hello, Camille Petit-Fernand
F
Rating: 5 out of 5
Great product!!! The quality is great: I already bought a lunch box five years ago and it is still perfect, now I wanted to get two more so I can carry more food. The cooler tablet is the best: everything stays cool for many hours.
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E
Rating: 5 out of 5
Very good experience I recommend next year for my son
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K
Rating: 5 out of 5
I wouldn't use any other labels! The customer service is amazing!
S
Rating: 3 out of 5
Hello, I'm used to very fast delivery, I'm disappointed it took a bit long, but the quality of the product is always top notch! Sincerely
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Response from Petit-Fernand
Hello, we're sorry that your order was affected by a delay in delivery by the postal services. We are nevertheless delighted to read that you have finally received your order and that you are satisfied with it! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
The order arrived very quickly and the stickers are very easy to use and beautiful. We will repeat with a larger order.
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Response from Petit-Fernand
Good morning, Thank you for your confidence ! Good morning, Camille Petit-Fernand
P
Rating: 5 out of 5
Impeccable, like my previous orders !!! Thank you ??
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L
Rating: 5 out of 5
The product I was looking for was to my liking thank you .
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R
Rating: 2 out of 5
Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
F
Rating: 3 out of 5
The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?
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Response from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. Thank you for your comment, I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
I liked it very much
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G
Rating: 5 out of 5
Great care ?? Top customer service ?
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M
Rating: 5 out of 5
I love those stickers and have been using them every year. This time I have not received my order at first and my enquiry has been dealt with and issue resolved in very profesional manner. I would definetley recommend them and will remain loyal customer.
Response from Petit-Fernand
Thank you so much Izabela for taking the time to write this lovely review on our products, but also your experience with our customer service ? Jessica, Petit-Fernand
M
Rating: 5 out of 5
Quality labels. Fast and reliable delivery service. I have purchased several times in this store and will continue to do so:-)
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C
Rating: 5 out of 5
The stilettos last a long time and are very cool.
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N
Rating: 5 out of 5
They reshipped the stickers at no cost since the post office never delivered the order. I recommend it, I will definitely repeat.
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M
Rating: 5 out of 5
Beautifully made website, easy to use to customize your own labels. Also trackable shipping for a few extra euros and arrived in 10 days. Labels as perfect as all the other years. They stick well and even the ones to iron stay on despite doing machine washes.Excellent quality. Highly recommended.
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C
Rating: 5 out of 5
Beautiful, high-quality labels
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J
Rating: 5 out of 5
I have been ordering for 3 years and have never been disappointed. Fast delivery Items as requested
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V
Rating: 5 out of 5
excellent product
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P
Rating: 5 out of 5
Super quality labels. Delivery a little long though. But the products are as ordered ????
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C
Rating: 5 out of 5
Amei os adesivos, poderia fazer para empresas também.
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L
Rating: 2 out of 5
Rather positive first impression. But the 1st machine wash and the labels come off...
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
S
Rating: 5 out of 5
It's not the first time I've ordered. And I am always delighted with the quality and the price-performance ratio. I will definitely recommend them to others.
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Response from Petit-Fernand
Thank you very much for your order and your review. We are delighted that you like our products. We look forward to your next order! Have a nice day. ?? Elise, EsIstMeins
C
Rating: 5 out of 5
Well-made site, nice labels, good quality. Ships in about 5-7 days.
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M
Rating: 5 out of 5
Great service
Response from Petit-Fernand
Thank you very much for choosing Petit Fernand.
M
Rating: 5 out of 5
I've ordered from this site several times and it's worked perfectly every time. Fast, compliant and efficient. The labels are pretty, stick well and are perfect for nursery and kindergarten.
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F
Rating: 5 out of 5
I have been buying labels for both of my babies every year for at least five years. Aside from being very pretty, they are really good quality. The ones that stick to the fabrics, for example, that we use on the pencil cases, have never come off, despite washing in the washing machine. The delivery service is also perfect. What to say. Super satisfied!
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L
Rating: 5 out of 5
I bought 2 packets, the site is very intuitive and the packets are very convenient because in a block there is everything you need. The labels are beautiful and convenient to use... only flaw maybe the shipping time (about 3 sett) but just order on time. highly recommended!
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J
Rating: 5 out of 5
Superb labels, very practical. The labels are still holding well.
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S
Rating: 5 out of 5
I ordered different designs for my three sunshines. There's something for everyone.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
A
Rating: 5 out of 5
The site is easy and intuitive. Within minutes I had custom created and ordered the labels I needed. Many customization options are available, good choice of fonts and great images and colors. Be careful though to create a good contrast between the background color of the label and the font color if the font was very thin you risk it not reading well
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S
Rating: 5 out of 5
Super two orders already placed
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T
Rating: 5 out of 5
I have been ordering for years and they are very nice and on time.
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Response from Petit-Fernand
Good morning, Thank you very much for your fidelity ! Good morning, Camille Petit-Fernand
A
Rating: 5 out of 5
Great product, great service
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A
Rating: 5 out of 5
I am delighted with my purchase. Very resistant to washing and very nice design.
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C
Rating: 5 out of 5
Always satisfied with the quality!
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Response from Petit-Fernand
Thank you very much for your purchase and this super nice review, which makes us very happy! Have a nice day, ? Elise, EsIstMeins
E
Rating: 5 out of 5
Very practical and pretty
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H
Rating: 3 out of 5
Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.
Response from Petit-Fernand
Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand