English 
L
Rating: 5 out of 5
Quality product
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 209 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3 and 5 stars
Reset filtersI
Rating: 5 out of 5
I like them so much for my children ????
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M
Rating: 5 out of 5
The stickers arrived on time and are perfect. Delighted with the purchase
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H
Rating: 5 out of 5
I received the wrong order with just over a week to go until school term started, The company sorted my order so quickly I couldn't believe it! Arrived in time for school, 5 star customer service
E
Rating: 5 out of 5
fast, quality, practical
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I
Rating: 2 out of 5
Good morning, the labels, like many other people, have not arrived and school is about to start. In the ", track shipment" section they write that it has been delivered but nothing has actually arrived.
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Response from Petit-Fernand
Good morning Isabella, we are sorry for this shipping anomaly. I ask you to contact us at [email protected] indicating the order number in question we will be ready to provide you with a solution. Good day Alessio, Petit-Fernand.co.uk
E
Rating: 5 out of 5
Great labels, brilliant customer service ????
C
Rating: 5 out of 5
I always got the labels and other very nice things, with the last order there was a problem with delayed delivery and customer support sent me another package identical to the lost one at no cost ! The package then arrived and they gifted me the one sent later ! Super helpful indeed !
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H
Rating: 5 out of 5
My order was lost but the communication between myself and the seller was fantastic and they soon got onto it and sent a replacement which I received and was fully satisfied with my order and couldn't fault anything My little girl loved the name labels. Thank you.
A
Rating: 3 out of 5
Long waiting time for the order. Labels are peeling off after couple of washes. , they look very nice but i would not buy them again.
Response from Petit-Fernand
Hello Agata, we are sorry to hear the delays in delivery were long and that the quality was unsatisfactory. We have now contacted you by email regarding the quality issue. Kind regards, Jessica Petit-Fernand.
V
Rating: 5 out of 5
Great labels, perfect for school stuff.
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I
Rating: 5 out of 5
Easy to install, corresponds well to the order
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J
Rating: 5 out of 5
It is super .
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Response from Petit-Fernand
Thank you very much for shopping with us and for your great review. Have a nice day, ? Elise, EsIstMeins
A
Rating: 5 out of 5
Fast delivery! Good service! Perfect items adjusted to what you have chosen. We will buy again for sure.
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S
Rating: 5 out of 5
Great labels from a great company. Superb quality. Fast, friendly and efficient service.
C
Rating: 5 out of 5
Really nice and easy to use product and great customer service.
I
Rating: 5 out of 5
Everything super
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Response from Petit-Fernand
Thank you very much for your order and your review! Have a nice day, ? Elise, EsIstMeins
L
Rating: 5 out of 5
The thermoadhesive labels are very beautiful and resistant even to frequent washing.
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N
Rating: 3 out of 5
Hello, delivery took almost 2 weeks, some labels were already in the wash. What a pity
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Response from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
E
Rating: 2 out of 5
I placed an order on 28/08 and after 7 days it was still in preparation, so I was the one who contacted customer service which still did not solve my problem, I was given a refund and on 6/9 I placed a new order which I hope will be processed and shipped within 48 hours as you had said and written on the website. But as of today it is still being processed. On top of that sure I selected expedited delivery as I would need them by Monday, strangely it turns out to be standard delivery! I hope things can improve
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Response from Petit-Fernand
Dear Elis, We are sorry for this reatard. I ask you to contact us at [email protected] indicating the order number in question we will be ready to provide you with a solution. Good day Alessio, Petit-Fernand.co.uk
C
Rating: 5 out of 5
Excellent customer service when parcel did not arrive sent a new one immediately. Happy with labels would use service again
I
Rating: 5 out of 5
The best label ever, We love it
A
Rating: 5 out of 5
Everything went well and smoothly
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Response from Petit-Fernand
Thank you very much for your order and your great review. We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
R
Rating: 5 out of 5
Everything great - delivery time and quality - could iron on well! R. Zehetbauer
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
D
Rating: 5 out of 5
I've been ordering for 2 years, quality products! The labels do their job and the kindergarten bottles are just superb !!!!
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A
Rating: 5 out of 5
Very happy, the shipment was very fast and my son is delighted, plus you can see the quality of the stickers. 100% recommendable.
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J
Rating: 5 out of 5
Everything perfect
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C
Rating: 5 out of 5
I always use your products, the school clothes stickers are just fantastic. Great quality and last for ages.
S
Rating: 5 out of 5
Accurate description Fast delivery Queries answered quickly.
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Response from Petit-Fernand
Thank you for shopping with us and for your great review, which is very important to us. Have a nice day, ? Elise, EsIstMeins
I
Rating: 5 out of 5
Great communication, fast problem handling. Always happy to order again?
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Response from Petit-Fernand
Thank you for your great review. We are always here to help our customers. See you soon for another order. ?? Have a nice day, Elise, EsIstMeins
S
Rating: 3 out of 5
Something has changed in production compared to 2 years ago. The current stickers no longer stick to the pens, on bottles and clothing it's ok. Shipping is ok, not incredibly fast but not very long.
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Response from Petit-Fernand
Thank you for your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
F
Rating: 5 out of 5
So far I haven't been able to complain, the price, the speed of delivery and the quality of the stickers have always been great over the last 5 years. And there has always been a little extra. The children love how great the stickers look and they stick really well. I will definitely remain a customer for a few more years.
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Response from Petit-Fernand
Thank you very much for your review, which is so valuable to us. See you soon for another order! Have a nice day, ? Elise, EsIstMeins
F
Rating: 5 out of 5
Great product!
G
Rating: 5 out of 5
Amazing! Did my first wash with the stickers on and they haven't budged or faded at all! Highly recommended!
M
Rating: 5 out of 5
These over the years have been the best clothes labels. They don't wash out and come off clothes easily if you need to take them off. I ordered some which didn't arrive and no quibbles they sent them out again and they arrived a few days later.
C
Rating: 2 out of 5
Delivery is awful. Ordered on the 29th aug still not received my labels. Grandson has gone back school. Need to sort out deliveries asap
Response from Petit-Fernand
Hello, Sorry to hear there is an issue with the postal services and your order has been delayed. Do not hesitate to contact our customer service for further assistance. Kind regards, Jessica Petit-Fernand.
I
Rating: 5 out of 5
The labels were perfect ????
S
Rating: 5 out of 5
Quick and easy
R
Rating: 5 out of 5
I've bought from here for years now, never had a problem. Amazing product for uniforms/bottles and other things! Would not go anywhere else for my naming labels. The fact my daughter can pick her own colour, picture and writing, she loves it!
J
Rating: 5 out of 5
Amazing use every year