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F
Rating: 5 out of 5
Does what it promises, at least so far
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 030 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
I have ordered several times from this site and have always received well made, quality items. Super the sticky labels for clothes/blankets, they are currently holding up from a year and a half of washer and dryer!
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A
Rating: 5 out of 5
PUNCTUAL! GOODS ARRIVED INTACT!
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P
Rating: 5 out of 5
Attention, kindness and above all speed, congratulations.
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Response from Petit-Fernand
Thank you very much for your message Pepa, Sandra - Petit Fernand
C
Rating: 5 out of 5
Great service and very fast shipping
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Response from Petit-Fernand
Many thanks for your loyalty, Cynthia. Very nice day to you, Sandra- C-MonEtiquette
I
Rating: 5 out of 5
The way to edit the labels is very easy and fast. The shipping is a bit slower, but it is on time.
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Response from Petit-Fernand
How nice! Thank you very much for your confidence Irene :) Sandra - Petit Fernand
G
Rating: 2 out of 5
Labels do not stick to different materials/utensils properly
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Response from Petit-Fernand
Hi Gloria, we are sorry to hear that you are having difficulties with the labels. We will contact you during the day to help you. Hello, Sandra - Petit Fernand
N
Rating: 5 out of 5
The simplicity of the website that makes it easy to choose goods, accuracy and service
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F
Rating: 5 out of 5
Second order of these amazing stickers. Easy to apply, great choice of designs and all the ones applied in August are still on, even the water bottle one. Wish I had found out about these years ago.
Response from Petit-Fernand
We are glad to hear about this experience! Thank you for been our customer, Fiona!
M
Rating: 5 out of 5
Quality and beautiful labels for my children's clothing and materials
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Response from Petit-Fernand
Thank you very much for trusting us Maria :) Sandra - PETIT FERNAND
A
Rating: 5 out of 5
I placed an order which the size of the letter did not correspond to what I had requested, I claimed it, they sent it to me again wrong and when I claimed it again they refunded me the amount. Although the order was not correct, the customer service response was fast and consistent with their mistake, so I would recommend the site, anyone can make a mistake.
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Response from Petit-Fernand
Thank you for your understanding Noelia . We apologize for this technical error. Have a nice day, Sandra - Team Petit Fernand
L
Rating: 5 out of 5
Items arrive very quickly and good quality.
E
Rating: 5 out of 5
Happy with product but also very happy with the quick, polite and helpful responses from customer service.
F
Rating: 5 out of 5
Super nice and fast delivery
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M
Rating: 5 out of 5
Perfect!! to go on a snow class
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M
Rating: 5 out of 5
always perfect We have been relying on petit Fernand since my son started kindergarten. Always beautiful durable and fast in delivery
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E
Rating: 5 out of 5
Good quality, small problem solved immediately. I will recommend my next labels.
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I
Rating: 5 out of 5
The two grandchildren - Luke and Momo - were absolutely delighted and of course have already started sticking things on
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A
Rating: 5 out of 5
Original gifts, good value for money
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Response from Petit-Fernand
Thank you very much for trusting us. Have a nice day and a good start of the year! Sandra - Petit Fernand
G
Rating: 5 out of 5
Great experience with customer service, really nice and professional! the first shipment was lost, I was then contacted and they sent the order back to me then successful! I will definitely repurchase
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Response from Petit-Fernand
Good morning Giorgia, we sincerely hope that the solution proposed via email will satisfy you. We are sincerely sorry for this delivery anomaly. We wish you a good day. Margaret
S
Rating: 5 out of 5
I'm delighted with the products, very good quality and super pretty. Very fast delivery.
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A
Rating: 5 out of 5
The product is the same as advertised on the website.
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Response from Petit-Fernand
Thank you very much for sharing your opinion Adriana. Have a nice day and happy holidays. Sandra - Petit Fernand
K
Rating: 5 out of 5
We had the gift bags made for the children for Christmas. Great quality, wonderful colors. Children's eyes light up when they discover and empty them. These sacks will accompany our children at Christmas in the coming years!!!
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J
Rating: 5 out of 5
Good quality
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P
Rating: 5 out of 5
I really like the fact that there are several ways to personalize the labels, lots of choice, good quality and at a low price!
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M
Rating: 5 out of 5
Fast delivery and super labels in great quality. We are thrilled!
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V
Rating: 5 out of 5
Easy and very fast. Thank you so much! HAPPY HOLIDAYS!
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Response from Petit-Fernand
Happy holidays to you too :) Sandra - CMonEtiquette
E
Rating: 5 out of 5
I had a problem, the labels did not arrive. They contacted me when I informed them. They gave me several solutions, finally they sent me the labels again. I loved them, very nice, easy to apply. Thank you very much for everything. Very professional.
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Response from Petit-Fernand
Thousands of thanks for trusting us :) Sandra - PETIT FERNAND
M
Rating: 5 out of 5
This is the third order I have placed and everything is perfect.
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Response from Petit-Fernand
Thank you very much for your confidence Maria :) Regards, Sandra - Petit Fernand
L
Rating: 5 out of 5
Everything perfect, very fast shipping time. Congratulations
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M
Rating: 5 out of 5
Personalized labels, great choice
B
Rating: 5 out of 5
Really nice stickers. My son is so happy.
Response from Petit-Fernand
We are glad for hear this!!!Thank you for your order and review!
A
Rating: 5 out of 5
Fast delivery, beautiful labels. Very happy with the order.
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M
Rating: 5 out of 5
Very simple to "make" the items (in this case mugs). The ordering process is also easy, and there's excellent follow-up once the order has been sent. I even received a refund for an "overpayment" and several very pleasant e-mail contacts. In short: everything perfect!
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C
Rating: 5 out of 5
Fast delivery, good quality
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A
Rating: 5 out of 5
Always good!
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N
Rating: 5 out of 5
Very good quality product. Nice design with lots of customization options. Great Christmas item.
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C
Rating: 5 out of 5
Nice, good quality and very affordable: a great gift idea!
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L
Rating: 5 out of 5
Great products, and in the event of problems (defects) top customer service, very uncomplicated and no problems getting a replacement ????
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N
Rating: 5 out of 5
Good delivery. It took a week and not 48h as put on the site but as it is a delivery on belgium no worries for me. I understand that it takes longer. Christmas stickers as gifts.
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