English 
F
Rating: 4 out of 5
Nice labels, but they sometimes peel off after washing
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 209 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
Quick and easy order, I took the Mix booklet with labels for clothes and objects, to prepare my little one's school trip. The assortment is very good, the personalization is quick and easy. The labels are very pretty, solid and easy to apply. Received in 72 hours. Excellent value for money. I highly recommend it.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
L
Rating: 2 out of 5
I am leaving a very mixed review. I Have used the Company many times to order both the iron-on clothing labels and stick-on shoe labels. Although delivery has been on slow side I have always been very happy with product quality. However, I placed an order approx 3 weeks ago now and it still hasn't arrived. I had a text from a lady in Manchester 10 days ago saying that she had been sent my order with (of course) my childrens name visible and my phone number (surely a GDPR breach?). When I called Petit Fernand to ask what was going on (about 7 days ago) they seemed to know about the problem already. They apologised and offered to repost my labels (which have still not arrived) and they did also offer me a discount code for the future. This morning I received an envelope from Petit Fernand.... containing someone elses labels!!! The Company currently seem to be experiencing a multiple shipping failure and breach of GDPR. And if so, why did they not contact me upon realising the problem
Response from Petit-Fernand
Dear Laura, Thank you for taking the time to share your feedback regarding your recent experience with Petit Fernand. We sincerely apologize for the inconveniences you have faced, and we appreciate your understanding as we work to resolve these issues. We want to assure you that as soon as we were made aware of the mix-up with the labels, we took immediate action to resend your correct order. We understand that errors can occur, and we are truly sorry for any frustration this has caused you. We understand that the delay in receiving your order and the mix-up with someone else's labels have been disappointing. We strive for high standards in our service and are actively working to rectify these issues to prevent them from happening in the future. Once again, we apologize for any inconvenience you have experienced and appreciate your patience as we address these matters. If you have any further questions or concerns, please do not hesitate to reach out to us. Best regards, Chiara, Petit-Fernand ??
L
Rating: 5 out of 5
Easy to use and great designs
Response from Petit-Fernand
Hi Lauren, Thank you so much for your kind words! We're thrilled to hear you love our designs and find them easy to use. ?? Best, Chiara, Petit-Fernand
Y
Rating: 5 out of 5
Fast delivery and quality gourd!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
O
Rating: 5 out of 5
Perfect! The little booklet is very practical and the labels are sturdy. I ordered the crèche pack and the "object" labels hold very well on the bottles, even after several washes. I had a problem with my order, but customer service is top-notch and very responsive, and a solution was found very quickly. I'm delighted
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
E
Rating: 5 out of 5
Fast delivery, very practical product
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
M
Rating: 5 out of 5
Super merci
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
C
Rating: 5 out of 5
Products as described, labels stick very well and stand up to repeated washing. Good value for money! It's French!!! This is my second order and not the last.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
D
Rating: 5 out of 5
The name tags came quickly and well packaged. The quality and print is amazing the best I have had. Would definitely recommend these.
Response from Petit-Fernand
Hi Elizabeth! We're overjoyed to hear your positive thoughts! Thank you for choosing us! ?? Warmly, Chiara, Petit-Fernand
A
Rating: 4 out of 5
All perfect!
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Response from Petit-Fernand
Good morning Alessandra, Your opinion is very important to us! Thank you for your continued support! ?? Best regards, Chiara, Petit-Fernand
J
Rating: 5 out of 5
The order was processed very quickly. Delivery was on time. This was our 3rd order and we are still very satisfied.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
S
Rating: 5 out of 5
I like the garment stickers . First I ordered them but they didn't arrive must have got lost in the post . After notifying you , you sent me the same stickers for free and they arrived promptly. I was very pleased with the stickers .
Response from Petit-Fernand
Hi Susan! We appreciate your positive message! Can't wait to serve you again! ?? Thanks, Chiara, Petit-Fernand
C
Rating: 5 out of 5
The labels are very pretty and last through the years
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Response from Petit-Fernand
Good morning Carolina, Thank you for your feedback! We are happy that you like the labels and that they show good durability. ?? Chiara, Petit-Fernand
A
Rating: 5 out of 5
Very pleased with the water bottle for the girl! Very pretty and very good quality! My daughter finally appreciates water! The bottle has no impact on the quality and taste of the water! Highly recommend!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
Y
Rating: 5 out of 5
Perfect! The labels are really pretty and machine- and dryer-proof.
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
A
Rating: 5 out of 5
Good quality, as shown in the photo Not disappointed with my purchase
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
B
Rating: 5 out of 5
I've ordered these name tags for the past 5 years. The quality is always fantastic. Delivery is within a couple of days, although allow a little longer if ordering at the end of the summer holidays. It's an honest company with good quality products.
Response from Petit-Fernand
Hi Becky! We appreciate your positive message! Can't wait to serve you again! ?? Thanks, Chiara, Petit-Fernand
P
Rating: 5 out of 5
Fast delivery, good quality, lots of customization options at no extra charge, top?
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
A
Rating: 5 out of 5
Very practical.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
D
Rating: 5 out of 5
As always, very good quality birth announcements. Clean, neat packaging. It's a shame there aren't more benefits for loyal customers.
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
F
Rating: 5 out of 5
Very well designed, the name is clear. Easy to glue according to instructions. Highly recommend.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
M
Rating: 4 out of 5
Very happy with the models ordered
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J
Rating: 5 out of 5
Top-notch, fast and efficient
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
L
Rating: 5 out of 5
Simple ordering, fast delivery
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
L
Rating: 5 out of 5
Super stickers and fast delivery! Always happy to return:)
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which makes us very happy. We are always here to help you in the best possible way? Have a nice day, Elise, EsIstMeins
S
Rating: 5 out of 5
Hello, thank you for your quick reaction and for sending the order. I have just tested the labels on the clothes, which correspond to the description of use, but I have not yet washed them with the label. Already very good follow-up, practical article, resistance to follow... Thanks and bravo to the team ... nice and beautiful discovery on the internet!
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Response from Petit-Fernand
Hello, Thank you very much for your 5-star review! ? We are delighted to hear that you are satisfied with our service. Your positive feedback motivates us to continue offering you the best possible experience. See you soon! Elise, C-MonEtiquette
M
Rating: 5 out of 5
I had sent an e-mail with a question about a product, and Elise, who replied within 24 hours, found me a fast, efficient solution that suited me perfectly. Customer service is top-notch, very understanding and very commercial.
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Response from Petit-Fernand
Hello Muriel, Thank you so much for your heart-warming review. It's been a real pleasure to help you! I wish you a good day and a wonderful week, ? Elise, C-MonEtiquette
M
Rating: 5 out of 5
Super fast, perfect and even more, with little surprise stickers, my daughter is delighted! Thank you so much!
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C
Rating: 5 out of 5
professional delivery and very warm welcome
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E
Rating: 5 out of 5
Quick design and shipment of the product ordered. Very good product quality. Professional, competent and friendly staff. I highly recommend this site.
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L
Rating: 5 out of 5
Very good quality labels Stick very well and last over time
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A
Rating: 5 out of 5
Delivery problem, the labels were sent back to me. Very good quality and pretty
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L
Rating: 5 out of 5
Very satisfied with my purchase, very easy to use and received very quickly. It's not my first purchase and I love it.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback! We are delighted that our service has met your expectations. Your positive feedback means a lot to us and encourages us to continue offering you a quality experience. ?? See you soon, Elise, C-MonEtiquette
G
Rating: 4 out of 5
After the package was lost in the first shipment, the company came through for me by sending me a second package which I received regularly. I am very satisfied with the product, I think I will recommend it and make other purchases in the future.
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Response from Petit-Fernand
Good morning Grace, Thank you for sharing your feedback. We are sorry to learn of your dissatisfaction regarding the labels. However, we would like to let you know that we have not received any complaints from you regarding the second order we sent you free of charge. It is crucial for us to ensure the highest satisfaction of our customers. Therefore, we will contact you directly to better understand the situation and find an appropriate solution. We thank you, Chiara, Petit-Fernand ?
C
Rating: 5 out of 5
Everything is great: super products, fast delivery.
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Response from Petit-Fernand
Hello, Thank you very much for your great review. ?? Have a nice day, Elise, EsIstMeins
M
Rating: 4 out of 5
Very pretty labels. The animals on the labels help children who can't read to find their things. The labels fit very well on the objects.
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M
Rating: 2 out of 5
In the first wash in the washing machine (cold water and normal program) the labels have gone on several garments of different fabrics. I followed the instructions, but they did not give me a good result. I don't give them one star because they are nice and arrived well but the quality of the glue is not what I expected.
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Response from Petit-Fernand
Hello We appreciate your message. We really appreciate it when customers give us feedback. It is not normal for them to peel off, could you please contact us by email so we can help you? Regards, Sandra from Petit-Fernand
C
Rating: 5 out of 5
Everything was fast, both the choice of the stickers on line and the delivery. They are easy to place on clothes and objects.
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Response from Petit-Fernand
Thanks a million for sharing your opinion ️
N
Rating: 5 out of 5
Very practical
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