The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
My experience has been very good, because after a delay in the order I contacted them and they gave me 2 options, send me another order without paying anything or refund me the money. I chose the first option and a few days later the order arrived due to a delay in the post office. I notified them to cancel the new order and they were going to send it to me anyway. I wish everyone offered the same solutions.
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Response from Petit-Fernand
Thank you Jennifer :)
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jill
Rating: 5 out of 5
Great selection of quality products & excellent communication throughout the order & delivery process!
Response from Petit-Fernand
Hello, It's a pleasure to read your message! Thank you for your trust?? Have a nice day, Chiara Petit-Fernand
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Stéphanie Gambier
Rating: 5 out of 5
Very pretty, good quality labels. Time between order and receipt a little long I think (over 15 days) but it was worth it because the labels are very good.
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Response from Petit-Fernand
Hello, Thank you very much for this review which goes straight to our hearts! ?? We're sorry to hear that delivery took longer than expected. Have a nice day, Elise, C-MonEtiquette
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Casamatta
Rating: 5 out of 5
Great! Thank you so much. I recommend ??
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback, it means a lot to us! ???? Beautiful day to you, Elise, C-MonEtiquette
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Adeline Colombi
Rating: 5 out of 5
Super service! Even when there's a problem, great after-sales service!
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Response from Petit-Fernand
Hello, Thank you so much for your kind and heartfelt review! ?? We're always here to help you in any way we can! Have a lovely day, Elise, C-MonEtiquette
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Rebecca L.
Rating: 5 out of 5
Service brilliant from selecting order to receiving goods. Have been using labels for daughters clothing, individual items and more and highly recommend. Great value. Very happy customer
Response from Petit-Fernand
Dear Rebecca, What a pleasure to read your words. It is a great joy for us to know that you are completely satisfied with your experience with Petit-Fernand. Thank you for your trust and for sharing your experience. Have a lovely day ?? Chiara Petit-Fernand
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Olla
Rating: 5 out of 5
Fast shipping. Good prices. Everything great
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Response from Petit-Fernand
Hello Olla, Thank you very much for your order and your kind review, which goes straight to our hearts. Have a nice day, ???? Elise, ItIsMine
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Safya
Rating: 4 out of 5
Beautiful labels! Very practical!
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback, it means a lot to us! ???? Beautiful day to you, Elise, C-MonEtiquette
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cristina M.
Rating: 2 out of 5
It is with much amazement that I must state that half of the self-adhesive labels affixed to my babies' clothes came off at the first washing in the washing machine :( Frankly, I was surprised because my friends' experience had been different. I haven't tried the thermoadhesive ones yet, so mine is a partial review. I had bought the mixed pack offered for kindergarten.
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Response from Petit-Fernand
Dear Cristina, Thank you for your Feedback. One of our operators will contact you later today to learn more and be able to help you. Chiara Petit6Fernand
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Emily
Rating: 2 out of 5
Won't be ordering again! I ordered on 15th January and still no labels arrived!!! Nearly 3 weeks!!!!!
Response from Petit-Fernand
Hi Emily, We are really sorry to hear that. Unfortunately we do not have enough information to contact you. Please contact our costumer service so that we can help you and provide you a solution. Have a lovely day, Chiara Petit-Fernand
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Emily H.
Rating: 5 out of 5
Easy website to use. I love the simplicity of it all and there were so many options to choose from. Really happy with my order.
Response from Petit-Fernand
Hi Emily, We are glad you are happy with your order. Thank you for sharing your opinion and for your trust! Have a lovely day ?? Chiara Petit-Fernand
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Jacques Quéniat
Rating: 5 out of 5
Product conformed to my expectations and shipped quickly.
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Response from Petit-Fernand
Hello, Thank you very much for your invaluable feedback! ?? Have a nice day, Elise, C-MonEtiquette
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Christine Boitel
Rating: 5 out of 5
Very happy with the result I recommend ?
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Response from Petit-Fernand
Hello, Thank you very much for ordering from us and for leaving us such a positive review! ?? Have a nice day, Elise, C-MonEtiquette
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Juliette P
Rating: 5 out of 5
Good quality labels, lots of choice.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback, it means a lot to us! ???? Beautiful day to you, Elise, C-MonEtiquette
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Hamida A.
Rating: 5 out of 5
Delivery was quick this time and as always this is my go to for labels for clothes or items for children. They don't come off in the wash either which is brilliant.
Response from Petit-Fernand
Hello, Thank you for your trust and for sharing your experience. It makes us happy to read your words. Have a lovely day ?? Chiara Petit-Fernand
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Maria
Rating: 5 out of 5
Wonderful as always!
Response from Petit-Fernand
Hi Maria, Thank you for sharing your opinion, we are glad you are satisfied with our products! Have a lovely day ?? Chiara Petit-Fernand
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Magali
Rating: 4 out of 5
The labels are great!
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Response from Petit-Fernand
Hello Magali, Thank you for choosing us for your order and for leaving us a review. ?? Have a nice day, Elise, C-MonEtiquette
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Invité
Rating: 4 out of 5
Fast service and good quality. Small bug in the account connection, no access to the ...
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Response from Petit-Fernand
Hello Delphine, We're delighted to hear that your order has met your expectations. You can contact us regarding your customer account problem so that we can help you. ?? We wish you a pleasant day, Elise, C-MonEtiquette
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klant
Rating: 5 out of 5
The labels don't move in the wash. To avoid losing your children's clothes at the nanny's or at school, it's just perfect.
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Response from Petit-Fernand
Hello, Thank you so much for your precious opinion which goes straight to our hearts. ?? A lovely day to you, Elise, C-MonEtiquette
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Romina
Rating: 5 out of 5
Beautiful product :) gladly again
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Response from Petit-Fernand
Hello Romina, Thank you very much for your great review, which we are very pleased about. It's great that you like our products. Have a nice day, ???? Elise, EsIstMeins
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Marianna G.
Rating: 5 out of 5
I had placed a few orders before and always had a good time. However I had problems with the last order: the order started but I never received it,I think it was with post (under Christmas period). I contacted support by email who responded quickly. I was asked if I wanted a refund or to receive the order again, I chose the second solution and received it without any problems.
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Response from Petit-Fernand
Good morning Marianna, We are happy to read your message. Thank you for sharing your experience, and for your confidence. We are glad you are satisfied with the assistance you received and your order. Have a great day!!! Chiara Petit-Fernand
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Amélie Ponsonnaille
Rating: 5 out of 5
Affordable prices and quality products. Relatively fast delivery
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Emmanuelle P.
Rating: 5 out of 5
3rd time I've ordered from this site and I'm still just as satisfied with the self-adhesive labels on my clothes.
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Response from Petit-Fernand
Hello, Thank you very much for your valuable feedback. We hope to see you again for a future order. ?? Good day, Elise, C-MonEtiquette
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Stéphanie
Rating: 5 out of 5
A customer since my eldest started primary school, we also ordered for n°2 from nursery school to primary school. We've tested the labels for objects, clothes, shoes and water bottles, and frankly, all the products are top quality. We also love the wide choice of customizable products! And the back-to-school kits are really great when you have to label everything! As for delivery, never a worry, it's usually dispatched very quickly, and after that it depends mainly on the delivery company.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us and for leaving us such an encouraging comment! ?? Beautiful day to you, Elise, C-MonEtiquette
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Amandine BOUDONNET
Rating: 2 out of 5
Application bug: 2 commands instead of one due to application malfunction. Last time, the drawing was cancelled and now I have two orders.
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Response from Petit-Fernand
Hello Amandine, Thank you for your feedback. We have contacted you to help with this duplicate order. Our Customer Service is available by phone and email for any problems you may encounter with your orders. Have a nice day, Camille C-MonEtiquette
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Nathalie
Rating: 5 out of 5
Irreplaceable self-adhesive labels for everyday use (I threw away my iron-on labels, which were too time-consuming and came unstuck from another website). Multiple purchases of this product for my 2 boys, 100% satisfied.
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ANAIS G
Rating: 5 out of 5
Several orders placed and always satisfied.
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Response from Petit-Fernand
Hello, Thank you very much for your valuable opinion. Have a nice day, ? Elise, C-MonEtiquette
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La Belotte
Rating: 5 out of 5
Perfect-very good quality
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order and for leaving us this nice review ? Have a nice day, Elise, C-MonEtiquette
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Marion
Rating: 5 out of 5
Fast delivery, as requested, good value for money, lots of choice, fits well on clothes.
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Response from Petit-Fernand
Hello, Thank you very much for your positive feedback. We are delighted to read that you liked your order. ?? Have a nice day, Elise, C-MonEtiquette
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Marie Taillandier
Rating: 5 out of 5
Good quality labels, fast delivery.
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Nathalie S.
Rating: 5 out of 5
Everything great, fast delivery, super quality.
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Response from Petit-Fernand
Hello Nathalie, Thank you very much for your great review, which goes straight to our hearts! ?? Have a nice day, ???? Elise, ItIsMine
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Romain
Rating: 5 out of 5
Great product and fast delivery
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Response from Petit-Fernand
Hello, Thank you so much for your precious opinion which goes straight to our hearts. ?? A lovely day to you, Elise, C-MonEtiquette
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Émilie Ma
Rating: 5 out of 5
I had placed a first order where I was puzzled by the quality. Customer service contacted me to find out more, and it turns out that I hadn't quite understood how best to apply the transfers. Customer service was very attentive. I recommend their efficiency and after-sales service.
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Mow
Rating: 5 out of 5
Super quality Lots of choice Fast delivery This is my 4th order and far from the last.
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order and for leaving us this nice review ? Have a nice day, Elise, C-MonEtiquette
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Jessica
Rating: 5 out of 5
I like the ease with which I can choose the customization of the stickers,I like the amount of designs and colors I can use ,I like the products because even washing them does not spoil which happened to me on other sites before I met this one.
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Response from Petit-Fernand
Good morning Jessica, Thank you for your message, We are very happy that you are overall satisfied with your experience with Petit-Fernand. Thank you for choosing us! Have a great day!!! Chiara Petit-Fernand
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SAM&FANY
Rating: 5 out of 5
New iron-on labels, always full of color, attention to detail, they hold on different fabrics in 15-20seconds and in perfect condition after washing. Already bought for my first 2017, still present on some items (like bags) as clothes I had to remove them to sell or give away!
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Response from Petit-Fernand
Thank you for ordering from us. We are delighted to see that you like your order? Have a nice day, Elise, C-MonEtiquette
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Tracy
Rating: 5 out of 5
Great clothes stickers, ordered from this company before. My son started school in September so needed to label all his clothes, see this company on Facebook and thought I would give them a go. Clothes stickers are fantastic, stick to clothes well, never come off in the wash. Highly recommend and will definitely order from this company going forward. My recent order had not arrived after 10 days, emailed customer services, received a very quick to reply and they sent a new order now questions asked. Only downside is the time it takes to arrive. Would more than happy pay for a speedier deliver.
Response from Petit-Fernand
Dear Tracy, What a pleasure to read your words. It is a great joy for us to know that you are completely satisfied with your experience with Petit-Fernand. Thank you for your trust and for sharing your experience. Have a lovely day ?? Chiara Petit-Fernand
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Madame CRUCHET
Rating: 5 out of 5
Easy ordering, fast delivery. Great!
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Response from Petit-Fernand
Bonjour, Merci infiniment pour ce bel avis qui nous va droit au coeur!?? A lovely day to you, Elise, C-MonEtiquette
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Amandine DURAND
Rating: 5 out of 5
Practical personalized water bottle Serious site and fast delivery, my daughter is proud of her water bottle with her name on it.
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Response from Petit-Fernand
Hello, Thank you very much for your valuable opinion. Have a nice day, ? Elise, C-MonEtiquette
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Hanaa.mou
Rating: 5 out of 5
Fast efficient meets my expectations
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Response from Petit-Fernand
Hello, Thank you very much for choosing us for your order and for leaving us this nice review ? Have a nice day, Elise, C-MonEtiquette
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