Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 247 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 2, 4 and 5 stars

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Elena D.
Rating: 5 out of 5
I have been ordering labels through them for a long time and the experience is always very positive.good presentation and the stickers as a gift with the order,a detail!!!My daughter is delighted too!!!!
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cliente
Rating: 4 out of 5
Everything is perfect, they just take a long time to arrive. It is the only downside. If you want to have them, order them in time.
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Julie Masset
Rating: 4 out of 5
The labels are great, but I'm disappointed with the iron-on labels, which don't stick at all.
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Diana Barrantes Eyzaguirre
Rating: 2 out of 5
The page advertised 48-hour delivery, and it arrived after 2 weeks, when the school year had already started, and therefore I no longer needed the identification tags.
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Response from Petit-Fernand
Good morning, We are sorry to hear that it has taken so long for Correos to deliver your order. We ship our products within 48 working hours and then the delivery takes between 3 to 10 working days with Correos. Good day, Camille Petit-Fernand
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Michela
Rating: 5 out of 5
Fantastic labels, they never come off after many, many years they are still there! Serious company and helpful in solving problems.
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Sara G.
Rating: 5 out of 5
Great service and fast.
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Isabel G
Rating: 4 out of 5
Good quality products. Nice designs and good adhesion to fabrics, slippers and objects. I repeat every year.
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Carmen Olaso
Rating: 5 out of 5
They are of good quality and very nice
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Clara GUYOT
Rating: 4 out of 5
I find the labels qualitative, but when you take the kindergarten pack it's quite fair in terms of material labels and also in primary school. Especially the thin labels. Otherwise, for primary school too, it's perfect. Very happy with my order. Thank you very much. Just when the postage is free, the wait for the package is very long, more than a week. Otherwise, the background colors and fonts are clear and colorful, which is good.
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Francesca
Rating: 5 out of 5
Very good product, beautiful and easy to use. The clothing labels, both thermo-adhesive and with glue, have neither come off nor ruined, even with the passage in the dryer.
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Ingrid Mendez
Rating: 2 out of 5
Incident in the shipment, if I do not claim it I would still be waiting. Given the error could track the same or express shipping.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has not yet delivered your order. Your second shipment is on its way to you and will arrive as soon as possible. Hello, Camille Petit-Fernand
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Valentina D.
Rating: 5 out of 5
Beautiful labels I was very satisfied I will definitely buy again
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Maria A.
Rating: 5 out of 5
Fantastic things
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Manon Gervaiseau
Rating: 5 out of 5
Fast delivery and perfect labels
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Valentina Z.
Rating: 4 out of 5
The thermoadhesive labels that were sent to me were faded and poorly printed, with poorly defined outlines and blurry designs. I wrote two emails to customer service and they replied with an automated message that did not respond to my problem, then they did not respond again. I also tried to contact them through the IG page, same result. I am very disappointed. I will not buy again.
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Response from Petit-Fernand
Good morning Valentina, we are so sorry for this anomaly. We hope that the new order we sent back to you will meet your expectations. The opinion of our customers is very important to us.
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Simona M.
Rating: 5 out of 5
All perfect the third time I take them after 3 years the labels are still attached well after I put them in the washer and dryer
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Pamela
Rating: 5 out of 5
Great products
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Angie
Rating: 5 out of 5
Serious company, fast shipping time, labels made well and durable. I recommend the product.
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Annaline Ramananarivo
Rating: 5 out of 5
Great product ? the self-adhesive labels hold very well and so do the iron-on ones. Very satisfied and my girls are very happy?
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Response from Petit-Fernand
Thank you very much for this great comment! We are delighted that you like our products! Have a nice day? Luce C-MonEtiquette
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Audrey Vallet
Rating: 5 out of 5
It's easy to order a replacement cap for my son's water bottle.
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ISABELLE RECHAL
Rating: 5 out of 5
Fast delivery, labels that my son likes on his materials.
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Invité
Rating: 4 out of 5
Took longer to be delivered that expected.
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Silvia Di Primo
Rating: 5 out of 5
to recommend. Serious, fast,...
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RP
Rating: 5 out of 5
Excellent quality
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Nani Lacau
Rating: 5 out of 5
I made an order and unfortunately it never arrived.... after I made my complaint to customer service, 24 hours later I was offered to return my order or refund me. I chose the 1st solution and 5 days later I received my parcel. Thank you for your responsiveness, your professionalism and the quality of the labels. Thank you very much.
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FEDERICA M.
Rating: 4 out of 5
Labels resistant to many washes, with well-defined designs and lettering.
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Loyane Gonçalves Lopes
Rating: 5 out of 5
Firstly, I hadn't received the e produtos and complained. The customer service team immediately came to ask me what had happened and suggested a solution. In the end, I did receive my order and I'm particularly pleased with the way the problem was handled. It would be nice if the website had a field to inform users when we haven't received the product so that we don't have to come and give a review in public as a first alternative.
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Antonia
Rating: 5 out of 5
Perfect order
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Shirin R.
Rating: 5 out of 5
I ordered magnets and small pictures! Of course the delivery took a while but it was worth it! The pictures are all beautiful & the quality is great too! ?? I will definitely order again!
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Response from Petit-Fernand
Hello, Thank you very much for your order and your great review. We are delighted that you like our products. See you soon for another order!?? Have a nice day, Elise, EsIstMeins
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Sylvie Scandolo
Rating: 5 out of 5
Fast delivery, products correspond to my order, democratic price, the colors and images are playful.
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Anastasia Depré
Rating: 5 out of 5
Fast delivery, lots of choice in labels, very easy to use.
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Silvia C.
Rating: 5 out of 5
Excellent product
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Viaud
Rating: 4 out of 5
I'm very happy with the products. It's a pity that the wooden binder labels don't have more gender-neutral designs.
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Sophie
Rating: 5 out of 5
Super top product
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Diedou
Rating: 5 out of 5
Beautiful gourd!
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Nuria Cullell Roca
Rating: 2 out of 5
Products take a long time to be delivered
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Response from Petit-Fernand
Hello, We are sorry for this delay of delivery by Correos. We hope you like our products. Hello, Camille Petit-Fernand
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anne malavialle
Rating: 5 out of 5
..the labels are of very good quality and hold up very well even after repeated washing.
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Bolormaa Bataa
Rating: 5 out of 5
Good fit and fast delivery
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Melissa F.
Rating: 5 out of 5
Ordered some labels at the end of August for the start of school, the delivery was marked as delivered but I did not receive. I messaged the Facebook page and was dealt with quickly and given the option of a refund or for them to be sent again, I chose for them to be sent again and they have just arrived. Even though there was a delay the communication was excellent and I received them in the end. Thank you!
Response from Petit-Fernand
Thank you Melissa for taking the time to write this lovely review ?? There were indeed few delays with deliveries this summer, and we tried to offer a solution to every customers when they were affected by such delays. We are glad to hear the second shipment safely reached you and hope you enjoy your labels! Jessica, Petit-Fernand
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Aurore D.
Rating: 5 out of 5
I'm really pleased with my order and customer service! The postal service did not deliver my parcel and sent it back. The customer service person immediately responded to my request and sent my parcel back to me. The labels are of very good quality, as is the gourd, which my son immediately adopted. Thanks again for everything.
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