Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 58 499 published reviews

Summary of reviews

The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.

Reviews 2, 4 and 5 stars

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M
Masaki
Rating: 5 out of 5
Everything was great, very nice stickers. Always happy to return.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Trisha
Rating: 5 out of 5
Very helpful and would definitely recommend !!! 5*service even when my delivery got lost in the post and I never received it Petit Ferdinand didn't hesitate to send out the order again which I then received and was amazed at the quick delivery and great quality !!! 100% would use again.
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Sophie
Rating: 5 out of 5
Fantastic stick in labels, ordered some last year and none have budged so ordered again this year. Love how they can be personalised and pretty quick delivery too. Thank you.
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Bettina
Rating: 5 out of 5
Great stickers in good quality!
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Ease of use, durability and cuteness
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Aurelie D.
Rating: 5 out of 5
Nothing negative to say, very good products that really hold up over time. Very satisfied.
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Sassou
Rating: 5 out of 5
Speed and product quality! The labels are pretty, and there's something for every taste and desire. I'll be happy to recommend them.
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Invité
Rating: 5 out of 5
Great service. First lot of stickers got lost so I contacted company and they quickly sent me another. Couldn't ask for more than that!
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C W.
Rating: 5 out of 5
Swift delivery, great communication and my son loves his name stickers for school
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Jess
Rating: 5 out of 5
Great company, with fantastic customer service. When my order didn't turn up they got back to me and resent the goods very quickly. Plus the stickers are so much easier to use that iron on labels - I will definitely be ordering from them again ??
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Invité
Rating: 5 out of 5
Because I had a small problem and they took care of me very well and it was solved soon. Because I have had all the orders I placed in a short time and as I wanted them.
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Stéphanie
Rating: 5 out of 5
The site is easy to use, with a wide selection. The service is fast. I've been ordering for several years and have never been disappointed.
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Marie-Laure Desvigne
Rating: 5 out of 5
Practical, functional, good quality, customizable and fun.
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Leisa M.
Rating: 2 out of 5
I have had no success with the iron-on labels. They have come off my sons school uniforms the first time I have washed them. I followed all instructions and it was a normal wash cycle. Thank you for the reply. I have not received an email.
Response from Petit-Fernand
Hello Leisa, I am terribly sorry to hear that iron-on labels came off the first time you washed them! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
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Alison N.
Rating: 5 out of 5
I hadn't received my order so after an email sent i was immediately sent a replacement order. Very satisfied with customer service Would highly recommend .
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Nicole L.
Rating: 5 out of 5
They are super nice stickers. I will definitely order some more when the time comes.
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Response from Petit-Fernand
Thank you for your order and your kind review. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Really great service. Unfortunately, our first order was not delivered by the post office. The EsistMeins! team then sent us the order again free of charge. My daughter was then able to proudly label her school supplies for first grade.
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Response from Petit-Fernand
Thank you very much for your great review! We are always here to help you! We wish your daughter a happy new school year! ?? Have a nice day, Elise, EsIstMeins
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Angelika K.
Rating: 5 out of 5
Great stickers, seem to hold very well. The delivery took slightly longer then expected and it wasn't tracked which made me a bit worried but they eventually arrived. Will purchase it again !
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Jen
Rating: 5 out of 5
Brilliant ?? highly reccomend
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Anika
Rating: 5 out of 5
Price performance is right
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Response from Petit-Fernand
Thank you very much for your great review. Have a nice day. ?? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Perfect and very pretty labels
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Anatolia C.
Rating: 5 out of 5
Works perfectly well on uniforms even when washed.
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Kerstin
Rating: 5 out of 5
Fast delivery, no problems.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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M G.
Rating: 5 out of 5
Great service!
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Ángeles Acosta
Rating: 5 out of 5
The labels are of very good quality and do not peel off, plus my daughter loves the drawings. I will continue to buy them without a doubt
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! :) Good morning, Camille Petit-Fernand
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Mahnaz
Rating: 4 out of 5
Edit: team were in touch after I replied and resent the item. Order never arrived. I contacted the team and received a generic pre filled response. No further contact received or refund offered.
Response from Petit-Fernand
Hello Mahnaz, I am sorry to hear your order never arrived. Most contacts are regarding delivery times hence why we send out a generic reply. I invite you to contact us by phone so we can assist you further. Jessica, Petit-Fernand
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Anna W.
Rating: 5 out of 5
great stickers for children's clothes, beautiful colors and do not come off clothes
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Claire
Rating: 5 out of 5
Great company and excellent customer service. I placed an order and it hadn't arrived when expected. I emailed them and without hesitation they offered to reprint and send (at no additional cost) or to give a refund. A couple of days later my order arrived - great quality and very useful items. A few days after that the original order turned up with lots of odd postal markings - looks like it got held up somewhere in the mail. Wouldn't hesitate to use them again. Their service shines when something out of their control goes wrong.
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Patrizia
Rating: 5 out of 5
I purchased thermoadhesive labels x clothes and a few x items. The ability to customize everything is really nice...the labels are fabulous, clear and easy to apply. Great price as well.
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Angelo V.
Rating: 4 out of 5
Order not yet arrived, put back on delivery but still not arrived. Also the tracking number seems to have never been picked up UPDATE I have edited the review because order has arrived.
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Response from Petit-Fernand
Dear Angelo, We apologize for this delay, your order should be on its way. If you do not receive it by the date indicated please do not hesitate to contact us.. Good day Alessio, Petit-Fernand
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Ma
Rating: 5 out of 5
After my order unfortunately didn't arrive and I contacted customer service, I was helped quickly and easily. Thank you very much!
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are always here to help you in the best possible way. ? Have a nice day, Elise, EsIstMeins
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Gianluca C.
Rating: 5 out of 5
Great products, competitive prices and reasonable shipping time. Highly recommended
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Ti W.
Rating: 5 out of 5
Super stickers, fast delivery
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
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K.gregory
Rating: 5 out of 5
I have been ordering my childrens school labels from Petit Fernand for the past 3 years. They are honestly the best labels around. Delivery did take a while this time round (this was issues on Royal Mails side though not Petit Fernand) but when I did contact customer services to see if I could track my order the speed in which they responded was exceptional. Amazing customer service and amazing products.
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Bethan W.
Rating: 5 out of 5
Super customer service, great product, fast delivery
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Response from Petit-Fernand
Thank you very much for your purchase and your great review, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
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Mm
Rating: 5 out of 5
Very nice booklet with very nice stickers that you could design yourself :) A clear recommendation!
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Danielle
Rating: 5 out of 5
Quick delivery! Easy website and the labels are amazing!
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Emily M.
Rating: 2 out of 5
They look great but came off straight away in the washing machine! - I put them on the labels of clothes.
Response from Petit-Fernand
Hello Emily, I am terribly sorry to hear that your labels came off straight away in the washing machine! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
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Ingrid
Rating: 5 out of 5
Beautiful stickers Simply great
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
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Zafira A.
Rating: 5 out of 5
Very good service