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I
Rating: 5 out of 5
Very good reception easy to do nice decoration Fast and clean shipping .
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 523 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Yes, but... Not enough tiny labels for pens and markers. I would have liked more self-adhesive labels for clothing (medium size). The self-adhesive labels are small, so if you want something bigger, it's iron-on in the pack. Some labels are not as well precut as others. At least 2 per sheet. This was a first for a back-to-school pack.
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I
Rating: 5 out of 5
Very good product, I've been ordering for several years and have never been disappointed. Always arrives on time
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I
Rating: 5 out of 5
Very good presentation, practical. Received on time.
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O
Rating: 5 out of 5
The after-sales service is really top-notch and responsive. Despite some problems with Chronopost. Otherwise really happy with the order, labels and gourd at the top. Highly recommend.
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I
Rating: 4 out of 5
I've ordered labels for the 8th year in a row and I'm always so pleased when I receive them. They're pretty and high quality, and the kids love them!
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I
Rating: 5 out of 5
Perfect, fast shipping
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N
Rating: 4 out of 5
Very cute and good quality of both the snack box and the canvas bag. The girls had a lot of fun choosing colors and decorations. Very fast shipping. Slightly high price,
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I
Rating: 5 out of 5
Fast, pretty, great quality, good price.
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I
Rating: 4 out of 5
A good week to arrive but no worries
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C
Rating: 2 out of 5
Although I followed the instructions to the letter, it took me longer to get the iron-on labels to stick to the fabric. A friend, who recommended your site to me, had left one of your labels on a garment. I realized that the label was much thicker and fibrous. So I'm very disappointed. I have serious doubts about the gluing process, having had to repeat it several times on fabrics, and having even damaged the cotton collar of a polo shirt with the iron on linen. In addition, the shoe labels didn't hold on some models of leather inner shoes.
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Response from Petit-Fernand
Hello, I am sorry that you are not entirely satisfied with our products. I have just contacted you by e-mail to discuss the problem directly. Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
Thank you, fast delivery, great label
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A
Rating: 4 out of 5
The site is well done easy to navigate and allows one to quickly explore content of interest. Prices quite good, shipping time quite long unless overcharged in my opinion.
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A
Rating: 5 out of 5
Fast, careful delivery Product corresponds to what I ordered Super quality
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C
Rating: 2 out of 5
The first order went well. For the second, I paid for express delivery (24 hours later, including Saturday) for almost 10 bales and the service was not carried out correctly and I received my labels too late. I contacted the site which sent me an automatic reply "How to track my parcel" before sending me a satisfaction form...
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Response from Petit-Fernand
Hello, I am sorry that the Chronopost delivery did not meet the deadlines announced, I invite you to reply to the automatic email you received so that we can help you directly! Have a nice day? Luce C-MonEtiquette
A
Rating: 5 out of 5
Iron-on labels are very well made and stick well.
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V
Rating: 5 out of 5
Ordered the crèche pack, perfect for back-to-school! Thank you so much!
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I
Rating: 5 out of 5
Time-saving and efficient for back-to-school packing! Products as described and as I expected! I recommend them.
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V
Rating: 4 out of 5
The labels are niquels . A little disappointed that I paid for express delivery in 24h and that it did not arrive within 24h.
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced. I have just notified you of the reimbursement of these costs by e-mail! Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
As usual, perfect.
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A
Rating: 5 out of 5
Easy-to-use site; Fast shipping
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L
Rating: 4 out of 5
Very good quality of prints. Slightly longer delivery time than stated.
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I
Rating: 5 out of 5
Good workmanship and professionalism
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L
Rating: 5 out of 5
Great product! Beautifully rendered and well explained
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M
Rating: 5 out of 5
Easy, complete and very nice pack
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I
Rating: 5 out of 5
Very good quality labels, as per my order. Shipped on time. Perfect
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O
Rating: 5 out of 5
friendly people who help you solve any problem
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T
Rating: 2 out of 5
It takes a long time for the product to arrive. When you write it off and claim, that's when it arrives.
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Response from Petit-Fernand
Good morning Tamara, We are sorry to hear that the post office took so long to deliver your order. We hope you still like our products. Hello, Camille Petit-Fernand
D
Rating: 5 out of 5
Fast delivery, sufficient quantity for back-to-school and top quality.
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L
Rating: 5 out of 5
Practical site, wide choice of colors to choose with your child, logo....different labels for different media. Fast, efficient customer service. The order was shipped quickly, I recommend it. I've ordered 2 times now :)
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I
Rating: 5 out of 5
Fast delivery! Top product quality
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S
Rating: 5 out of 5
It's already my 4th order in a year and I'm still just as satisfied, whether it's the kindergarten pack or the free choice. The labels for clothes are washable and the labels for objects are dishwasher-safe, which is ideal.
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S
Rating: 5 out of 5
Perfect and super pretty
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I
Rating: 5 out of 5
You can tell that you do things with love and professionalism. You take care of the details.
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Response from Petit-Fernand
Good morning, It's a pleasure to read your message ! Thank you very much :) Hello, Camille Petit-Fernand
H
Rating: 4 out of 5
Beautiful
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M
Rating: 5 out of 5
No complaints. Delivery service on time. Simple, fast and efficient online ordering.
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T
Rating: 5 out of 5
fast and perfect
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M
Rating: 5 out of 5
Very happy my daughter loves these labels are practical I recommend
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I
Rating: 5 out of 5
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H
Rating: 5 out of 5
Top-notch label personalization as there are so many to choose from. Fast delivery. Very good quality? I order every year for clothes and objects and I'm very satisfied.
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