Customer reviews of Petit-Fernand

Despite all the explanations, the labels don't stick after the first wash. I'm very disappointed, even though I thought the labels were pretty.

The labels are pretty. However, I was very disappointed from the first wash, they don't hold. I usually order from another site but I wanted to try yours.

I'm very disappointed with the labels. It's almost impossible to remove them without damaging them ... What's more, the first time I washed a garment with a label, it didn't stand up to washing... Very disappointed

I ordered a water bottle with my son's name engraved on it. The name started to fade after barely a week of use.

Order placed on 28/08 evening and delivery only on 4/09 although I had chosen a collection point to receive my labels more quickly.

The iron-on labels do not work well. As much as I insist they almost all come off when the garment is washed. Now I bought the stickers and it seems to be a little better.

Order placed on 01/09, delivery expected in 3 working days, here we are on 16/09 and still no delivery. Not possible to track the delivery because no elien for tracking and no return to my complaint. I will give a notice if I receive my parcel or not to note the item.

I was disappointed with my first order, the iron-on labels peeled off after the first machine wash. Quite the opposite of what I had read... I don't think I'll do it again.

The order was quickly received but the labels quickly came off too.... Not great! maybe they should be wider ...

Delivery time not respected. I ordered a gourd on 24/08, at the time of the order it was announced a delivery between 2 and 4 days. I received it on 13l09.

Clothing labels peel off

The models are really pretty, but the thermal labels don't hold. After the first wash, they've already peeled off, even though I followed the instructions! What a shame!

The products are great. Apart from a gourd that loses its decoration after a week and a customer service department that hasn't replied to my email in 5 days.

Fast delivery, well-designed site but low quality product for the high price.

I'm disappointed with my experience following a first order on the site that I should have received before the start of the school year. First of all, the parcel arrived completely damaged and opened at the post office with items missing. I had to return the order, thinking that the items had been stolen. The postman advised me to refuse the parcel, which was confirmed by the site advisor I spoke to on the phone. The problem was that the items were out of stock and the consultant didn't mention this to me. What's more, I had to wait 2 weeks to receive my second order, even though it was supposed to be sent without delay (which was promised to me by the site's consultant), but she preferred to wait for the order to be returned incomplete, which is not commercial. As a result, I've been unable to label my child's school supplies for the start of the new school year and have had to complete my order elsewhere.

Fantastic quality, however they come off in the washer which I'm a little disheartened about due to them been for school uniform.

The delivery was perfect, but unfortunately the labels didn't fit on a 30-pack, so I had to reapply about 15 of them. Too bad

The colours aren't as vibrant. The red looks faded and orange. Also the image I chose is off centre so they just look quite poorly made this time. Shame as I order every year!

Hello, I can't peel off the labels to stick them on the clothes. I've ordered from you before and this is the first time this has happened. Could you please send me another label. I can help with delivery costs if necessary. I remain at your disposal. Yours faithfully Mrs FOURNIER Mélanie

Unfortunately, I did not have the pleasure of receiving the labels. In the first order already late they kindly sent everything back to me, but this second shipment also failed. I hope to at least receive a refund.

Hello labels. Doesn't stick well, even when pressed hard. Peels off quickly with the first wash

The 24-hour delivery, which is quite expensive, was not respected and I received my parcel 2 days later. Not normal. However, the prints were in order and there were no problems with the product.

Product did not arrive

Not great, doesn't hold on all garments, already found 5 labels in the washing machine, yet I put them on the garment label and pressed on them for a long time. A bit disappointed.

Disappointed. The labels come off one by one with each wash and I find some stuck on other clothes... in the drum of the machine... I thought I'd make my life easier... but there's nothing like a marker on the garment label... I won't make the mistake of cutting them off again...

My order didn't arrive at all and my little boy started school without any of his clothes labelled. Customer Services resent however I received someone else's order. Not reliable, would not recommend.

Unfortunately, most of the labels fell off after the 1st wash.

Ordine effettuato 28/08…mia figlia inizia scuola il 12/09 e ancora niente…penso non arriveranno più visto altre recensioni negative…regalate 14 euro circa! Mai più

I ordered three packs, and the different label pages were mixed up in the packs.

Very disappointed, the iron-on labels don't hold. Classical clothing labels too. I am very disappointed

The delivery was ok, didn't wait too long for a personalised item but when the item arrived it had a different name on it than what I ordered, my daughters name didn't arrive which is very disappointing as there was no time to have remade before she returned to school. I rang for a refund and received straight away so my stars are because of that

As the labels arrived 1 week after the start of the school year, despite what was announced on the website, they were useless.

The pack labels I ordered, there are some where there is only the name and not the first name on it.

Ordered on August 23, still no news.

They reimbursed me for the labels that never arrived but I would have expected them to work a little harder to retrieve them and get them to me! This is the second year I have been without them in September despite having ordered them in July! Let them change couriers! Never again.

The delivery was fast but the quality is unfortunately not there because after one day of use the first name is erased. A pity.

Beautiful designs. Various choices. Unfortunately poor resistance to washing (30*). Labels peel off too easily.

Disappointed with one of the bags in my order, it had black stains, like melted plastic... above the first name (personalized bag)

The order arrived very late, a few days after the start of the school year. The labels are tiny, almost illegible, but the 'pirates' gourd is top-notch and my son really likes it.

The bottle is nice and withstands the temperature of the liquid, I bought 3 bottles, the 3 drip a lot, if they are not standing soak the surface or bag where you carry them, so for a child bottle is something quite complicated if you want to carry it in summer in a backpack and they manage them. The 3 have been scratched immediately and one of them has lifted part of the drawing. The bottles are nice and my kids like them, they are comfortable to drink from, but in my case they leak, so they lose a lot of points.