Customer reviews of Petit-Fernand

Due to a very long processing and delivery time, we received the product too late for our planned event.

Well I think it's because of the post office I didn't receive my order quickly! I placed 2 orders and only received one.

It's the second time I've ordered and the labels do not stay on after a wash

We already ordered iron-on labels last year, following the advice on fitting and resting ... after the first machine ( 30°C as recommended ) most of them had peeled off. This year again, but with self-adhesive labels ... Really disappointed.

One letter missing from the first name on the bag, the sticker on the snack box stuck on crookedly, for the price I find it light. And it was impossible to contact them...

Pblem of order, to this day not solved because the recreated order left in another place of withdrawal !!!!!

I received my labels 10 days after school started, even though the order was placed well in advance.

The print fits, but unfortunately the stickers are not really well punched out, so I have to remove every single sticker (!) from the foil again with nail scissors, otherwise you can't get them off at all. This is really tedious and tests my patience to the limit.

Order of August 16 still not received (we are on 4/09), it was suggested to me on 30/08 to reorder because it was too complicated to launch a tracking procedure with Chronopost. I accepted and asked for free delivery charges for an express order (for back-to-school week). The code received was invalid, and it took 5 days to get an answer after my complaint e-mail. Too late, I ordered on your competitor's site. Order received today, unbeatable. I am very disappointed by C-monetiquette, it was my last order with you.

Labels not received Responsive customer service. Fast refund.

The garment labels are in order, but all the object labels have a printing defect, with a white unprinted area of 1 to 2mm on the left, due to the printing offset on the self-adhesive board. The offset is very visible, as the label normally has a dark blue background. I wonder about the controls. It's a disappointing experience.

The labels are superb and very easy to apply, but the first time my daughter's denim jacket is washed at 30°, the label comes off....

The water bottles for children are really very pretty and the finish is top-notch, but I'm very disappointed because they're not at all leak-proof enough for children to carry around. My daughter can't leave it in her school bag without risking her notebooks... It's a real shame, especially at this price...

I did not receive the labels in the time stated on the order and I received them in a SEUR receiving center that was not the one I had chosen when I made the purchase. And no one notified me of the change. Finally, the package was quite damaged. Unfortunately we will not order anything from here again. I can send photos of what I am referring to

Hello I was really disappointed by the low quality of the products I bought once I received them.

Unfortunately I bought a gourd and a lunch box for my son who is starting kindergarten, and they are not suitable for a 3 year old, he can't open his lunch box or his gourd and I have to force him to. At the price I paid for them, I'm sorry.

Disappointed with the quality of the products supplied, in particular the iron-on labels (a break that doesn't hold) and the shoe labels, which my 2.5-year-old daughter was able to remove without any problem.

I'm very disappointed with the iron-on labels, although I followed the instructions, they come off the garments.

The choice of prints is great, the bottles are beautiful but I'm very disappointed, the design started to come off after a week, as well as a letter from her first name ?? even though we take good care of it. I wouldn't recommend it.

I bought a very pretty personalized water bottle, but it's dangerous because it's not watertight. It emptied into my son's schoolbag and I'm sure (because I've checked it a thousand times with my husband) that it wasn't us who didn't close it properly. I've written to customer service and so far there's been no reply.

I ordered my son's labels on 19/08, to this day I still have nothing. I have not noted any business. I am really not satisfied. Sincerely

The stickers don't seem to have been cut properly. They were very hard to remove from the backing and when I did manage to remove one it was all misshapen on the corners.

I have not yet received my order and so I had to find a plan B to label the supplies for my child who came home this morning.

Unfortunately, my order never arrived and I am currently waiting for a refund

Rubbish !!! Already peeling off and items only been washed once . £18 for rubbish ??

Unfortunately, the labels don't stick really well. Within a week they started to peel off the pens.

Good evening, I've been a C-monétiquette customer for years and so far I've been satisfied with both the quality and the service (although last year, delivery of my back-to-school order took a very long time and the labels arrived well after the start of the school year (Belgian); but ok, not a tragedy). This year, I went ahead and had them delivered on time, but I was very disappointed by the quality of the labels: very, very difficult to peel off, almost impossible to do without damaging/creasing a corner of the label, it's as if they were almost or even not pre-cut? I ordered a lot of them this time, in different sizes and for two children, and I'm very disappointed to end up with a large batch so far below the quality I was used to from C-monétiquette... Incidentally, I'm also a little surprised to find, in my order, labels for different children grouped together in the same booklet, not very practical, but not dramatic (unlike the quality of the cut).

I ordered a personalized water bottle 2 weeks ago. Unfortunately for our little girl, the gourd leaks through the lid. It's a shame because it's beautiful and keeps the water fresh.

Hello, I'm usually very satisfied, I order some every year, but this year they don't hold at all, they come off the pencils and markers. I had to put Scotch tape on each pencil and felt-tip pen to make them stick. Bof bof. I'll try somewhere else next year.

I was disappointed as half of the labels came off the clothes when they were washed, even though I waited for the required time before washing.

The stickers are of good quality and beautiful. However, it is annoying and incomprehensible why the 3 different names, of which I had ordered 60 each, were distributed over 2 "booklets". They were intended as a gift for the first day of school and normal sheets would have been enough for me, but I had to cut out the sheets with the other children's names from both booklets and one child was disappointed not to have a "booklet" at all.

I've found that labels have fallen off after 1 wash. I had hoped these would last for school year, I have bought other brands in the past and found this to be the case. Disappointed

I have specially arranged an express order and accordingly paid extra expensive that it comes to me after 1-2 working days it has passed over 5 working days and it is not yet there ... super annoying!

The shipment took forever and when it arrived it was incomplete. I filed a claim but they didn't even give me a complimentary gift. That speaks a lot about the after sales service and how they are not interested in customer loyalty. For future purchases I think I will try another company.

I've always been satisfied with my previous orders, but this time the labels aren't cut as well and are harder to peel off without tearing.

Sticky garment labels (no ironing) came off after 2 washes.

The items weren't clear enough for me and I made a lot of mistakes!

2 flasks ordered, 1 leaked once closed and the second was not aligned once the cap was closed with the first name! Another one was sent back but the printing wasn't very careful, it's missing in a few places...and the problem remains the same! I'm very disappointed

Label very little protected during shipment, have taken the water even before arriving in the mailbox otherwise very nice label but I have only 6 of a little dry.

I was a little disappointed with the quality of the labels on this latest order. Before, the gluing quality was perfect. Here, I can already see the labels coming off the felts before they've even been handled. The design is very nice, but I'm disappointed.