Customer reviews of Petit-Fernand

Did not arrive on time

I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum

Very bad labels, sticks ok on things like bottles but labels on clothes have all come off in the washing machine. Do not recommend especially for uniform. Also delivery takes about 3 weeks not the estimates 10 working days

The stickers were very good, they met my expectations, but the shipping service was pretty bad. I paid for fast shipping in 48 hours and the stickers arrived 8 days later (when they arrived I didn't even need them...) it's better to take the normal shipping even if they take a month to arrive.

After 12 days, I received someone else's order. I was told that the vouchers had been sent back, but still no news, it's been over a week. And not even a commercial gesture...

It did not arrive when it was supposed to, even though I paid for it to arrive in 24-48 hours. But to say that they refunded me the money, and that says a lot about you I will count on you again when I need it.

The page advertised 48-hour delivery, and it arrived after 2 weeks, when the school year had already started, and therefore I no longer needed the identification tags.

Incident in the shipment, if I do not claim it I would still be waiting. Given the error could track the same or express shipping.

Products take a long time to be delivered

Has not arrived

I ordered 2 new stoppers for my son's water bottle because he had broken the original stopper. Disappointed with both the order process (long delivery time, incomprehensible parcel tracking as it was indicated as "Léa") and the reception of the 2 stoppers as they were in the box without any protective paper, an invoice, nothing. And the stoppers are extremely hard to close, impossible for a small child to give the necessary force to really clip the stopper, so the gourd always remains ajar. I'd already ordered quite a few labels from the site without any problem, but now I'm reluctant to recommend them, which is a shame.

Label didn't even make it through one wash and already peeling off clothing label.

Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.

I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.

Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality

Rather positive first impression. But the 1st machine wash and the labels come off...

I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.

Based on their deliver times, 3-10 business days for some labels it woeful

I am very disappointed that I paid for express delivery and received my parcel 5 days later.

Fairly fast delivery, only a special offer was advertised but not applied (2 snack boxes) I don't think that's right. Upon delivery I received the package completely open and 1 box damaged. I don't think I can honestly recommend it.

The labels are pretty, but quality-wise, they come off in the first wash, even though I did everything right. Disappointed?

The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.

having paid for rapid delivery via chronopost, delivery scheduled for 02 September, I only received my parcel on Monday 4 September. Big disappointment for me who wanted to label my children's things before the start of the new school year.

I bought gourds for my grandchildren in 2021 and 2022. The bottles are very pretty. However, I was disappointed with the stoppers, which are very difficult for children to open and the stoppers are broken. It's a shame that these bottles have to stay in the cupboard.

Pretty but not durable

Ordered over 3 weeks ago. Tracked and says they have been delivered but they haven't. I went by peoples recommendations and feel very disappointed

I paid extra for a 24h delivery and my parcel arrived... 72 hours later! So, for me, it's a totally useless extra charge. I wanted to ask for help but I corresponded with "a robot" and didn't find the help I needed.

I have had no success with the iron-on labels. They have come off my sons school uniforms the first time I have washed them. I followed all instructions and it was a normal wash cycle. Thank you for the reply. I have not received an email.

They look great but came off straight away in the washing machine! - I put them on the labels of clothes.

I love the children's clothing labels, but the stationary labels are awful! They don't stick for long. I've put a few on my daughter's stationery, but after 24 hours, they all came off.

To date, no feedback has been received for the missing shoe labels.

The delivery date

I have been ordering my children's labels from this site for several years. I have always been very satisfied. However, this year I'm a little disappointed because the labels don't stick. I regularly have to reposition them even though school has only been in session for a week.

Took too long to come and my order was incomplete which took another 2 weeks to arrive which was too late as my son went back to school. Will not order again.

The stickers look really nice, but unfortunately they arrived later than expected. School had already started and so I couldn't put the stickers on the school utensils and clothes. That was a shame. Unfortunately, they don't stick as described. Unfortunately, that was my last purchase here.

Good morning, the labels, like many other people, have not arrived and school is about to start. In the ", track shipment" section they write that it has been delivered but nothing has actually arrived.

I placed an order on 28/08 and after 7 days it was still in preparation, so I was the one who contacted customer service which still did not solve my problem, I was given a refund and on 6/9 I placed a new order which I hope will be processed and shipped within 48 hours as you had said and written on the website. But as of today it is still being processed. On top of that sure I selected expedited delivery as I would need them by Monday, strangely it turns out to be standard delivery! I hope things can improve

Delivery is awful. Ordered on the 29th aug still not received my labels. Grandson has gone back school. Need to sort out deliveries asap

The product has still not arrived. I called and was told they were making a new envío which still waiting.

The letter took >14 days to reach Germany.