Customer reviews of Petit-Fernand

Everything is fine except that I did not receive one of my orders, I am still waiting for it. I filed a claim and have not received a response.

Easy to use site, great choice in design, on time delivery. However, I'm disappointed that you can't choose smaller self-adhesive labels for clothes, they're too big to stick on clothing labels. And a big disappointment on the outfit, they almost all came off very quickly! I was with a competitor the time before, and they didn't hold up despite repeated washing. So I wouldn't recommend C-mon-etiquette.

Beautiful m labels, but they don't stick properly.

I still haven't received my parcel without receiving any information.

Good morning, as of today I have not received my initial order and neither the order that your company sent in second instance for not having received the first one. I had purchased previously and the order had arrived without any problem, I do not understand what has happened this time.

I ordered on Wednesday and paid 9.50 for it to arrive in 24 hours! In the end it only arrived the following Tuesday.

It was not agreed that there would be any additional taxes to pay, and unfortunately the letter carrier demanded an extra 15 euros for customs.

Although I followed the instructions to the letter, it took me longer to get the iron-on labels to stick to the fabric. A friend, who recommended your site to me, had left one of your labels on a garment. I realized that the label was much thicker and fibrous. So I'm very disappointed. I have serious doubts about the gluing process, having had to repeat it several times on fabrics, and having even damaged the cotton collar of a polo shirt with the iron on linen. In addition, the shoe labels didn't hold on some models of leather inner shoes.

The first order went well. For the second, I paid for express delivery (24 hours later, including Saturday) for almost 10 bales and the service was not carried out correctly and I received my labels too late. I contacted the site which sent me an automatic reply "How to track my parcel" before sending me a satisfaction form...

It takes a long time for the product to arrive. When you write it off and claim, that's when it arrives.

Label too wide and writing too large

The labels don't stick well to the pencils etc. They tend to lift up on the corners.

We have a problem with the labels coming off. I've never had this problem before. If you could do something. Thank you very much. The problem is that I put all the labels on my son's pens but the next day everything came off.....

I never received my order. At least the after-sales service was very reactive and offered to send it back to me or give me a refund. A few days before the start of the new school year, I preferred a refund.

I chose self-adhesive labels and although I followed the instructions for applying and washing them, they didn't stick after the first wash. They're pretty, though, and I received my order fairly quickly.

Fast delivery, very pretty labels. However, they don't stick. I stuck the labels on 15 days ago and they came off. It's a shame. I'll have to put tape on top to reinforce it.

The products never arrived ?

I booked August 8 we are on the 31st I still haven't received anything

Unfortunately, the labels we ordered arrived 10 days after the order was placed! After the start of the Belgian school year:-( And at the opening, we had another family's order! Darn, our daughter doesn't have her school supplies "labeled"! A new shipment was generated following a complaint, but we would have liked express delivery! Only consolation: a discount code for a few percent!

Hello, I placed an order for stick-on clothing labels. I received them by mail without any problem, I have nothing to say about the design of the labels, and the result is very nice. However, the labels don't stick to the clothes. I did put them on the labels inside the clothes, but they wash off in the first wash (30°). I feel like I've thrown my money out the window. Why offer a product that doesn't serve its purpose? I strongly advise against this type of glue-on label.

I ordered the labels on August 18 with Express delivery 9.50 Delivery time: 24 hours) I never received them in 24 hours! I received them after only 5 days!

The labels come off too easily, I'm disappointed with my purchase, I'm going to order elsewhere now.

On August 12 I placed an order and I have not received anything yet, I have not been told anything, I don't know if the order will arrive or not.

It took too long, almost a month. The information e-mails were automatic. They did not clarify in a personalized way

As soon as the labels are stuck on, they come off the pencils and markers. I had already ordered 2 years ago and this one held up great...

The mini object labels don't stick properly to the pens and pencils - they peel off slightly right from the start... not a good sign for the future.

What happened was that the deliveryman didn't drop off the parcel because he couldn't find the address, even though it was correct! What's more, the wait to receive the parcel was prolonged.

After a request for a reprint because the labels weren't readable, we received the same thing, only worse. I think the colors, or the font, are wrong. Then you should remove this option from your online menu.

I paid for 24h delivery and received my item 5 days later.

Order received quickly and conformed to our expectations in terms of visuals. The labels are very pretty and make it easy to personalize baby's items for the nursery. However, I'm very disappointed with how well the labels hold up on clothes! They came off in the 1st wash, even though I followed all the instructions. I wouldn't recommend it at all, as it's not financially advantageous...

Labels are pretty, but they come off... Whether it's object labels or clothing labels.

The colors aren't as pretty as my previous orders (less choice and less quality) w In addition, the quality of the labels I bought this time is really inferior (they come off with difficulty and there are still bits of "glue" on the self-adhesive clothing labels). I'm really disappointed with this purchase, whereas I was completely satisfied with the last 2 orders.

I did not receive all of my order!!!

I've been a customer for many years, but in recent months the quality of iron-on labels has changed, and not for the better. The print is less sharp, coarser, more pixelated and less elegant, but also the quality of the backing is really less good, thinner, more plasticized, the label melts on the fabric losing its shape, it "dislocates" and drools. When I placed my second-to-last order, I thought it was a serial problem. I didn't want to make a complaint, as I'd already had to do one for a gourd (and the after-sales service had done a good job on that one), I didn't want to act like a never-satisfied customer, so I made do with these labels, which I was moderately satisfied with, hoping that it would be better with my future orders (with 3 children, I use a lot of labels). But with my new and latest order, I see that it wasn't just a serial defect, but a change in quality. So I don't think I'll be ordering again, as the result on the clothes is really unfortunate. It's a pity, because up to now I've been more than satisfied!

Having ordered elsewhere, I was disappointed! Not many labels ... especially for items, I had to buy others... I'll go back to pepehart.

The label doesn't hold much after ironing and hangs on the net for more than 10 seconds, but after 1 wash it's completely gone! Very disappointed considering the price and time spent! Would not recommend

We ordered the labels before leaving on vacation. They arrived while we were away. When we got home, we discovered that they didn't have the unicorns we wanted to go with the child's name.

My labels never arrived

I don't recommend... what a disappointment Order placed, shipped the next day. 13 days later still nothing received even though the site tells me that the order has been delivered. Positive points: the price and customer service that responds quickly.

It took forever to arrive. The stickers were great as always but this time they took too long.