Customer reviews of Petit-Fernand

Order made on 8/08 received on 29/08 customer service not responsive enough in my opinion because waste of time despite my reminders, for my part this is the 3rd time I order I do not know if I retenter for the blow!

Product quality is indisputable. Respect for deadlines is not. Result: children gone before they've received their order!

The label is not responsible for my order I am very on?

I've been ordering for 4 years, but for two years now the labels have been peeling off very badly and tearing before I've even used them. Too bad

order at the beginning of the month arrive at the end of the month parcel returned to sender... Otherwise fast and efficient after-sales service good quality labels

I'm really disappointed, the writing on the binder clip is really too small. An adult already has trouble reading, so imagine a child. The writing on your site is much more legible.

So far I have always been delighted with the stickers. With this delivery, however, the stickers were dirty, probably because the shipping bag had disintegrated from the inside. So you couldn't give them away as intended.

Last year I liked the labels but this year the bag I ordered was full of black fluff all over for new, disappointed ????

Unfortunately, not all stickers stick particularly well to my daughter's wooden pencils. They come off quickly.

In the pencil the tips are peeled off. This without touching it

Unfortunately this time the labels have came off the garments. Last year they stayed on my son's uniform the whole year and for some reason quite a few have came off already (he only started back at school last week).

So the designs are really very nice, but unfortunately the name labels don't last very well, school hasn't even started yet and one part has already come off again, which is a shame! Unfortunately, I haven't seen this from other suppliers.

I wanted plain stickers with no logo and couldn't see where I could order these so in the notes I wrote what I requested. When they arrived they came with the logo and I was told the message I had written was only read at the packing stage. It would of been useful to know this (maybe a note by the box to say it won't be read until then) as I wouldn't have ordered them or would have sent the message some other way.

Very disappointed with the bottle gourd, which is normally isothermal but does not hold water either cool or hot.

I'm disappointed because I paid for an express delivery to Belgium to my home and DPD didn't deliver and I have to go pick them up at a relay point! why am I doing this? because the previous time I had to wait almost 1 month to have them delivered.

Unfortunately, the stickers are coming off

The labels are nice however 2 orders from them, 2 incomplete... They send back what is missing but no commercial gesture for the loss of time... Once it can happen, 2 times it starts to happen when it's an urgent order, I took care of it in advance but here... I won't order a 3rd time!

The selection option, order and delivery worked perfectly. However, the stickers came off the new pens after a few hours - very annoying! With the books, on the other hand, they do their job perfectly.

Hello it is not the first time I order and arrive quickly and are very good do not peel off and are very nice and varied, but this time they arrived with stains of being poorly printed the truth that a little disappointed I hope they improve that.

The labels do not stick to the pencils and notebooks, I have to stop all the labels.... I've been buying batches of labels for 5 years and this is the first year I've had this problem.... Otherwise the visual is nice

Stickers arrived quickly, easy to use. Unfortunately, the stickers for items in the dishwasher break after a very short time.

After a week, the decoration on my gourd was already extremely disappointing.

When confirming my order, I forgot to mention the promotional code sent by email. I sent a request to the service department but got no answer...

1 month later and still no delivery!

I find that the quality of the sticker has changed. I've been ordering for a few years now. It's a shame

Disappointed with the object labels. They come off!?? Iron-on labels are perfect.

They peel off very quickly for my taste if you put it on clothes that are not washed very well, but if you stick it on clothes that need to be washed a lot, it will peel off in no time.

Today, August 8. Order placed on July 30. Still not received. Tracking blocked. 50.97 debited. Are you serious? Or should I estimate the amount paid as lost. 2 emails sent to the customer support reply. Do you really exist? Please explain!

Labels do not always hold after washing. Received package much too late. Shipment took too long.

Two stars only because they respond to emails. There is a lot of competition in this area, more than someone like me not receiving labels. Ordered and paid for 50 pieces on July 16. To date nothing

Made order on July 16,to date nothing has arrived. I wrote to the customer service ,they replied that they were sorry for the disservice caused by the postal services,I requested either a refund or again a postponement of the order since I had already paid and never received anything. They rescheduled my order on the 28th and today August 2 they finally arrived. I am sorry that they outsource shipments to the post office which is more times the mail does not arrive than the times it does. I don't blame Petit because it didn't arrive the first time,but I recommend them to change couriers.

I received my order quickly. (Kindergarten pack) only the labels for the shoes were missing. I made a complaint on July 2 and to this day have not received a reply. I tried to contact by phone but impossible to get someone.

I am still waiting for my order and have had no response from customer service via email (they say will respond within 24 hours but haven't) and when I ring it says all agents are busy and to contact them via email. Whilst I acknowledge this is still within the advised delivery time (I ordered 8 days ago) I would really like an update on when I should receive them as required for nursery start date next week. I think the website is misleading in that it advertises they are ësent within 48 hours' which made me assume that even if sent second class I would receive the order within a week. It was only when I received the order confirmation email that it said delivery time was 2-10 working days so 2.5 weeks from ordering. I think it should be much clearer at the point of ordering how long the delivery process is as if I'd known I'd have chosen a different company where I'd be guaranteed to receive it within a week of ordering. Disappointed.

The labels are thick and peel off small objects, unlike those ordered from a competitor.

The labels come off in the wash, I'm disappointed?

I have purchased hot melt adhesive labels on several occasions. Always very good, but this one has been lifted in the first wash.

So far very satisfied with the site, I had a bad experience recently. I received an order from someone else. I did what was necessary to have my order returned. As a gesture of goodwill, I asked if it was possible to apply a promotional code that came out just after I'd placed the order. I was refused. It's a pity because I used to order every year, but unfortunately I'm going to change next year.

I'm disappointed. I took over 140 self-adhesive labels for my son's clothes that I couldn't use because they wash out.

The labels are great but the delivery service is terrible. Two weeks for delivery!!! The labels arrived after my daughter left for camp. As this is her last year as a "little one", the labels ended up as decoration. Over 20 euros down the drain! :-(

Quite disappointed, the colors are much blander than before. You can barely see the name.