Customer reviews of Petit-Fernand

Last year I ordered them and phenomenal this time no, they come off in no time. They are like poorly made, it's not the same.

We received the order later than expected, while we paid additional shipping costs.

Order never arrived

I recently placed 2 orders, mindful of the previous very positive experience. The labels ordered now are very shoddy and peel off quickly, especially compared to the ones from 2 years ago that are still all attached. To date, half of the new ones have already come off. Too bad

Package arrived more than a week late

Shipment arrived early, but product did not live up to expectations. Followed instructions but labels came off after a short time.

Good morning, for the last order I had asked for delivery within 48 h with the addition of a surcharge, but the delivery was not within the requested time. For previous orders I have always been very well satisfied.

I learned about the site through a sponsorship on social media. It immediately made a very good impression on me, the site is well done, there are many options for making custom labels. Although the printing is perfect and the aesthetic result is very nice, the functional result is absolutely poor. I purchased both adhesive labels for objects and thermal labels for clothing. Regarding the former, nothing to say. Once attached on the object they stay, but the adhesive ones are absolutely bad. They come off after the first wash (30 degrees). Out of 30 sticky ones, they went through 2 washes about a dozen. I would absolutely not buy this product again.

Adhesive labels do not hold and the iron-on labels only last 7-8 washes then you have to iron them again sometimes they only last 3-4 washes. The shoe labels are also not top would be better if they had a left right label and were smaller! Nevertheless, better than the competition where it tears after 4 washes.

Unreliable adhesive labels, attached two weeks ago and already found a couple in the washing machine (40' wash)...I don't think I would buy them again....

Iron-on labels peel off after one wash :(

products did not arrive on time, shipping via mail without tracking, ----EDIT: ----- I have to admit they were very kind and sent me back the labels and then the first ones arrived a little late as well. Problem maybe due to slow postal service. thank you regards

Beautiful labels; colors and options numerous and nice well made. Unfortunately, the thermo stickers don't stay on well after two washes, in fact they just fall off and can't be resealed. The adhesive ones for clothing labels are much more valuable

It's the second time we've bought. Last year and this year, but unfortunately the quality was not the same. The labels do not collent well on the colors. We are very disappointed and are already thinking about ordering elsewhere.

Unfortunately, the labels wash off.

I had two codes at gemo because I bought two back-to-school outfits but one of the two codes didn't work and the other worked but I was charged 8 and not 2 as indicated.

The rendering of the labels is satisfactory, but the batches ordered are mixed together, and the first names are mixed between the notebooks. I wouldn't recommend buying them for gifts, for example.

I received the labels very quickly but to my great regret they don't stick properly. After wearing or washing the garment, the labels come off.

Hello. I had a little problem with my back order. The labels stick very badly especially those for the shoes. Thank you for your feedback. Cdlt, Auriane

I ordered labels on September 3 and on September 14 they still have not arrived. I am waiting for a response from the member service, but I see that there are several people complaining.... Commande effectuée le 3 septembre et toujours pas d'etiquette le 15 septembre. J'attends la réponse du service client mais je vois qu'il y a pas mal de plaintes concernant le même sujet.

Good evening, I placed an order (N°3000978945) on August 29, it turns out shipped the next day but still no news. I contacted customer service and they told me to be patient until September 15 ( school already started). I am very sorry about this inconvenience because this is the fourth year I have been buying from them so far there have been no problems, shipments have arrived after po ho days. Last year a label was found to be defective and within 3 days they sent me the new reprinted corrected ones. Hopefully everything arrives on time I would hate to change suppliers.

Unfortunately, it is not immediately clear on the homepage that shipping takes a LONG time. It is mentioned everywhere that shipping takes 48 hours. But you have to find out for yourself that the whole thing comes from France and that shipping takes forever. I ordered on 30.08. By the way, it wasn't shipped until 06.09.. So here, too, the 48h deadline was not met. The goods have still not arrived. I am now forced to buy stickers from another supplier AGAIN, as I need them for the start of school. I very much hope that I will get my money back. The structure of the homepage and the delivery times should definitely be made clearer. If this had been clear to me before I ordered, I wouldn't have ordered there again as it would have been clear that it probably wouldn't arrive on time. Too bad.

Unfortunately, the quality of the labels has deteriorated a lot and they have already come off after one wash. The customer service is also not very customer-oriented and you only got the message that you can no longer send it back

We ordered water bottles, the order arrived, the quality of the bottle is good but, there is a big but. The quality of the cap is bad, absolutely not suitable for children, it breaks very easily and we have already had to replace them twice, a hidden cost that would deserve some attention. Some of their kindergarten classmates have also had the same problem with the same product. It's a shame because the rest is fine.

I purchased that iron on labels for my children's uniform my little boy has been going to nursery about the holidays I have washed his T-shirt one with the label on and it has already come off! Unfortunately I've purchased these for four of my children I think they are a waste of money and will be purchasing a permanent pen! ??

The labels are badly punched. Almost all of them come off badly or tear at the corners. The small labels don't stick to pens or brushes. I had to fix them all with sellotape. It was a lot of work to stick them all over again.

Unfortunately I have no opinion on the product, as I didn't like the delivery. Tracked delivery would have been appreciated, as otherwise no recourse is possible. It's a shame.

The stickers are beautiful. But the delivery times are very long, even if you take into account that production takes place in France. My order also got lost in the first shipment. After many back and forth messages with the friendly customer service, I finally received the stickers after another shipment about three and a half weeks after ordering. The messages emphasized that delivery can take up to 8 working days and that you should only make an entry after 10 working days without receipt. No reference is made to this in the order. It simply states that the ordered products will be manufactured and handed over to the post office within 48 hours. I would therefore order elsewhere next time.

Order made on 8/08 received on 29/08 customer service not responsive enough in my opinion because waste of time despite my reminders, for my part this is the 3rd time I order I do not know if I retenter for the blow!

Product quality is indisputable. Respect for deadlines is not. Result: children gone before they've received their order!

The label is not responsible for my order I am very on?

I've been ordering for 4 years, but for two years now the labels have been peeling off very badly and tearing before I've even used them. Too bad

order at the beginning of the month arrive at the end of the month parcel returned to sender... Otherwise fast and efficient after-sales service good quality labels

I'm really disappointed, the writing on the binder clip is really too small. An adult already has trouble reading, so imagine a child. The writing on your site is much more legible.

So far I have always been delighted with the stickers. With this delivery, however, the stickers were dirty, probably because the shipping bag had disintegrated from the inside. So you couldn't give them away as intended.

Last year I liked the labels but this year the bag I ordered was full of black fluff all over for new, disappointed ????

Unfortunately, not all stickers stick particularly well to my daughter's wooden pencils. They come off quickly.

In the pencil the tips are peeled off. This without touching it

Unfortunately this time the labels have came off the garments. Last year they stayed on my son's uniform the whole year and for some reason quite a few have came off already (he only started back at school last week).

So the designs are really very nice, but unfortunately the name labels don't last very well, school hasn't even started yet and one part has already come off again, which is a shame! Unfortunately, I haven't seen this from other suppliers.