The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Way too expensive, the cup is small, only one image, and we'll see about its durability over time.
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Response from Petit-Fernand
Hello Florence,
Thank you for your feedback. We understand your concerns regarding the price and size of the cup. Our products are designed with quality materials to ensure their durability. We appreciate your comments and will work to improve our offer. Please feel free to contact us if you have any other questions.
Best regards,
Chiara C-Monetiquette
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France-lize T.
Rating: 2 out of 5
following a purchase from 24/08/2025
On the first wash, all the labels peeled off. I usually order every year and normally they do not budge. Maybe a change in the glue composition but I am quite disappointed this time.
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Response from Petit-Fernand
Hello France-lize,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. Please know that customer satisfaction is our priority. We take your comments very seriously and will forward them to our team to improve our products. Please do not hesitate to contact us directly if you would like to discuss your situation.
Best regards,
Giulia C-Monetiquette
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Caroline M.
Rating: 2 out of 5
following a purchase from 24/08/2025
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
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Response from Petit-Fernand
Hello Caroline,
Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.
Best regards,
The C-Monetiquette team
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Carole T.
Rating: 2 out of 5
following a purchase from 24/08/2025
Hello, I have ordered several times before, and I have never been disappointed. Except for my last order, I received one perfect notebook and the other not. I couldn't peel off the labels.
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Response from Petit-Fernand
Hello Carole,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your previous orders. We apologize for the inconvenience regarding your last order. Your feedback is valuable, and we will look into this issue to ensure the quality of our products. We have just contacted you to find an effective solution to your problem.
Best regards,
The C-Monetiquette team
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Laurie L.
Rating: 2 out of 5
following a purchase from 23/08/2025
The transfer labels for clothing do not hold. They peel off even though after ironing, they were well fixed and the clothes have not been washed or worn for 72 hours after application.
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Response from Petit-Fernand
Hello Laurie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
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Laurianne E.
Rating: 2 out of 5
following a purchase from 23/08/2025
Disappointed with the quality of the images and colors
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Response from Petit-Fernand
Hello Laurianne,
Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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Angeles B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The labels are nice but hard to peel off, it seems they are not die-cut correctly.
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Response from Petit-Fernand
Hello Angeles,
I am very sorry to read your message.
Your labels should not be that difficult to peel off.
We just got in touch with you to help you.
Good day,
Camille Petit-Fernand
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CAROLINE F.
Rating: 2 out of 5
following a purchase from 22/08/2025
The ink pad is too small, I cannot get ink on the whole stamp. This is disappointing.
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Response from Petit-Fernand
Hello Caroline,
Thank you for your feedback. We are sorry to hear that the pad does not meet your expectations. We take your comments very seriously and are committed to improving the quality of our products. Please feel free to contact us to discuss a solution. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
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chiara P.
Rating: 2 out of 5
following a purchase from 12/08/2025
The stamp made for fabrics actually stains the clothes and penetrates through the other side of the garment. The ink also remains outside the design and the name written. I am not satisfied!
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Response from Petit-Fernand
Good morning Chiara,
Thank you for your feedback. We are sorry to hear that your experience with the stamp did not meet your expectations. The quality of our products is very important to us and we will work to improve. We invite you to contact us directly to find a solution that can satisfy you.
Best regards,
Giulia from Petit-Fernand
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Lucie H.
Rating: 2 out of 5
following a purchase from 21/08/2025
Very disappointed, I spent a lot of time positioning the iron-on labels, after just one wash, they started to peel off...
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Response from Petit-Fernand
Hello Lucie,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered problems with our iron-on labels. Your satisfaction is our priority, and we would like to help you find a solution. Please feel free to contact us directly so that we can assist you.
Best regards,
Giulia C-Monetiquette
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brigitte L.
Rating: 2 out of 5
following a purchase from 22/08/2025
Very disappointed; the labels are very difficult to peel off. The cutting is poorly marked. You have to peel off the whole sheet, and then press hard with a finger to detach a label.
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Response from Petit-Fernand
Hello Brigitte,
Thank you for sharing your experience. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so that we can assist you.
Best regards,
Giulia C-Monetiquette
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Cindy P.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed with this order, the labels are beautiful but impossible to peel off... I had to cut around to manage to get them..
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Response from Petit-Fernand
Hello Cindy,
thank you for your feedback. We are sorry to hear about this issue with your labels. We have just contacted you by email to find a quick solution.
Best regards,
Chiara C-MonEtiquette
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Saskia M.
Rating: 2 out of 5
following a purchase from 21/08/2025
The perfect iron-on labels! However, the lunchbox and water bottles, the stickers come off, barely received unused... a bit disappointed
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Response from Petit-Fernand
Hello Saskia,
thank you for your feedback. We are sorry to hear about this issue with your order. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
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Sophie H.
Rating: 2 out of 5
following a purchase from 20/08/2025
The stamp is of poor quality. It leaves marks and my choice of writing makes it unreadable. I have already ordered from another site and it was perfect. So disappointed with the stamp. The labels are fine.
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with C-Monetiquette did not meet your expectations. Your satisfaction is paramount to us. We are committed to contacting you as soon as possible to resolve this issue and offer you a solution.
Best regards,
Chiara, C-Monetiquette
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Véronique L.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed to see that several labels came off after the first wash.
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Response from Petit-Fernand
Hello Véronique,
Thank you for your feedback and we are sorry to hear that you are experiencing issues with our labels. Your satisfaction is our priority. We have contacted you to quickly resolve your problem.
Best regards,
The C-MonEtiquette team.
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Fésila S.
Rating: 2 out of 5
following a purchase from 20/08/2025
Fast shipping. But the font on the labels I received is very small compared to what is shown in the photo.
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Response from Petit-Fernand
Hello Fésila,
Thank you for taking the time to share your opinion. We are glad that the shipping was fast. Regarding the font size, we understand your disappointment and take your feedback very seriously. We always strive to provide an experience that meets our customers' expectations. Please feel free to contact us directly for any questions or assistance needed.
Best regards,
The C-Monetiquette team
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Valentine M.
Rating: 2 out of 5
following a purchase from 19/08/2025
After more than a week of waiting, the return had already passed, I received labels from someone else with a different name. Too bad...
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Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you received incorrect labels. Your feedback is valuable and we are committed to improving our services. We hope that the solution provided has satisfied you : )
Best regards,
The C-Monetiquette team
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Audrey K.
Rating: 2 out of 5
following a purchase from 20/08/2025
I ordered it last year and was very satisfied, I reordered this year but the same quality when you lift the labels they tear a bit disappointed.
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Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your opinion. We are pleased to hear that you were satisfied with your first order. We take your comments regarding the quality of the labels very seriously, and we will work to improve this aspect. Your satisfaction is our priority, and we hope that the solution found will meet your expectations.
Best regards,
Alice C-Monetiquette
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Vittoria V.
Rating: 2 out of 5
following a purchase from 20/08/2025
I have not received my order but they sent it again, I am waiting
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Response from Petit-Fernand
Hello Vittoria,
Thank you for your review. We are sorry to learn that you have not yet received your order. We are doing our best to resolve this type of situation quickly. We hope that the proposed solution has brought you complete satisfaction :)
Best regards,
The C-Monetiquette team
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Lydia V.
Rating: 2 out of 5
following a purchase from 19/08/2025
First name and drawing much too small, this is not the first time I order yet and I have never had something so small
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Response from Petit-Fernand
Hello Lydia,
Thank you for your feedback. We are sorry to hear that the size of the first name and drawing did not satisfy you this time. Your opinion is valuable and will help us improve our products. Please feel free to contact us directly for any suggestions.
Have a nice day,
Camille C-MonEtiquette
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Bénédicte L.
Rating: 2 out of 5
following a purchase from 18/08/2025
The labels peel off difficultly
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Response from Petit-Fernand
Hello Bénédicte,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our labels. Your satisfaction is our priority, and we take your comments very seriously. Please do not hesitate to contact us directly so that we can provide you with a solution.
Have a nice day,
Camille C-MonEtiquette
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MARYLISE C.
Rating: 2 out of 5
following a purchase from 18/08/2025
Folder with bulk image not received from the notebook order and names. Missing labels. I have never been so disappointed with my order.
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Response from Petit-Fernand
Hello Marylise,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations. Your satisfaction is essential to us.
We hope that the solution provided by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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Johanna A.
Rating: 2 out of 5
following a purchase from 17/08/2025
Bottle that leaks if it is not kept upright.
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Response from Petit-Fernand
Hello Johanna, thank you for your feedback. We are sorry for this issue with the bottle. We are contacting you to quickly find a solution.
Chiara, C-MonEtiquette
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Laura V.
Rating: 2 out of 5
following a purchase from 18/08/2025
Hello, the lower staple is on the labels at the bottom left, as a result, a whole part of the labels is unusable... not professional
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Response from Petit-Fernand
Hello Laura, thank you for your feedback. We are sorry for this quality issue. We are contacting you to provide a quick solution.
Chiara, C-MonEtiquette
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Julia R.
Rating: 2 out of 5
following a purchase from 18/08/2025
I only received half of the order placed... and I can't reach customer service
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Response from Petit-Fernand
Hello Julia, we are sorry for this inconvenience. We have already contacted you privately and the situation is now resolved.
Chiara, C-MonEtiquette
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Kenza M.
Rating: 2 out of 5
following a purchase from 17/08/2025
Meh, not great printing, not very good quality
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Response from Petit-Fernand
Hello Kenza, thank you for your feedback. We are sorry that your experience is not completely satisfactory. We are contacting you privately to learn a bit more and find a solution.
Chiara, C-MonEtiquette
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Alison A.
Rating: 2 out of 5
following a purchase from 16/08/2025
The labels came off after the first wash
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Response from Petit-Fernand
Hello Alison, we are sorry for this problem. We are contacting you privately to find a solution.
Chiara, C-MonEtiquette
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gaelle P.
Rating: 2 out of 5
following a purchase from 08/08/2025
Package received quickly and well packaged, but the labels come off after the first wash, despite following the instructions...
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Response from Petit-Fernand
Hello Gaelle,
Thank you for your feedback. We are delighted that you received your package quickly and well packaged. We are sorry to hear that the labels did not hold despite following the instructions.
To assist you, we have just contacted you to help you.
Have a nice day,
Camille C-MonEtiquette
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Aline V.
Rating: 2 out of 5
following a purchase from 17/08/2025
The delivery went very well! However, the decorative label on the lunch box is already peeling off after 1 week of use....
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your feedback. We are pleased that the delivery went well. Regarding the decorative label, we are sorry to hear that it does not meet your expectations. We take your feedback very seriously and will pass it on to our team to improve our products. Please do not hesitate to contact us for any further assistance.
Have a nice day,
Camille C-MonEtiquette
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Studioplus architectes T.
Rating: 2 out of 5
following a purchase from 16/08/2025
THE INK COMES OFF AND DOES NOT STICK ON CLOTHES
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Response from Petit-Fernand
Hello,
Thank you for your feedback. We are sorry to hear that you have encountered issues with our product.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Ana L.
Rating: 2 out of 5
following a purchase from 06/08/2025
The print quality is not the same across the entire order. One sticker book is perfect and another has distorted and blurry typography.
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Response from Petit-Fernand
Hello Ana,
Thank you for taking the time to leave a comment.
I'm sorry to hear about this printing anomaly on your labels. We have just contacted you to assist you.
Have a good day,
Camille Petit-Fernand
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Morgane J.
Rating: 2 out of 5
following a purchase from 14/08/2025
I have been ordering from this site for several years and I had never been disappointed, this year the labels are poorly pre-cut ... 100 labels that detach poorly from the pad and tear when pulled, a great waste of time and money.
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Response from Petit-Fernand
Hello Morgane,
Thank you for taking the time to share your experience with us. We are sorry to learn that your last order did not meet your expectations. The quality of our products is our priority, and your feedback is valuable in helping us improve. Your loyalty is greatly appreciated.
To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Sonia M.
Rating: 2 out of 5
following a purchase from 15/08/2025
A wooden label is missing, my son won't have it for his backpack
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Response from Petit-Fernand
Hello Sonia,
Thank you for your feedback. We are sorry to learn that a wooden label was missing from your order.
We hope that the item we sent you as a replacement meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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Catherine D.
Rating: 2 out of 5
following a purchase from 14/08/2025
The process of ordering multiple sets with different names is confusing. Some of the labels peel off poorly or not at all! Otherwise, the pattern etc. is nice.
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Response from Petit-Fernand
Hello Catherine,
Thank you very much for your feedback. We are delighted that you liked the patterns, but we apologize for the confusion during your order and the issues with the adhesion of the labels. Your satisfaction is our priority and we will work to improve these points. We remain at your disposal if needed.
Have a nice day,
Camille C-MonEtiquette
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Nathalie B.
Rating: 2 out of 5
following a purchase from 13/08/2025
I found the labels very expensive for only a few labels to print. But I had no choice because I needed them.
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Response from Petit-Fernand
Hello Nathalie,
Thank you for taking the time to share your opinion. We understand that the price may seem high for a small number of labels, but each product is designed with care to ensure quality and durability. Your satisfaction is our priority, and we hope that our labels will meet your expectations. Please feel free to contact us with any questions or suggestions.
Have a nice day,
Camille C-MonEtiquette
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ALICE M.
Rating: 2 out of 5
following a purchase from 14/08/2025
Several items are missing from the package, which I have not yet received after a week. It was intended for my son's return to school, and we had to buy elsewhere.
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Response from Petit-Fernand
Hello Alice,
Thank you for your feedback, and we are sorry to hear that your order is incomplete. We apologize for this anomaly.
We hope that the items we have sent you meet your expectations.
Have a nice day,
Camille C-MonEtiquette
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Christelle S.
Rating: 2 out of 5
following a purchase from 13/08/2025
Unable to peel the labels, I had to peel the whole sheet to peel the labels, damaging and twisting them in all directions. Otherwise, the label itself was pretty.
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Response from Petit-Fernand
Hello Christelle,
Thank you for your feedback, and we are sorry to hear that you encountered difficulties with our labels. We place great importance on customer satisfaction and take your comments very seriously. We are sincerely sorry for this anomaly.
Please feel free to contact us directly for any assistance.
Have a nice day,
Camille C-MonEtiquette
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Pauline C.
Rating: 2 out of 5
following a purchase from 12/08/2025
Sticker removal tool. They were poorly pre-cut.
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Response from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your experience. I just sent you an email. :)
Sandra
C-MonEtiquette
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Magali H.
Rating: 2 out of 5
following a purchase from 12/08/2025
Thick labels very difficult to detach, I do not recommend at all
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Response from Petit-Fernand
Hello Magali,
Thank you for sharing your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and allows us to improve our products. We have just contacted you to find a quick and effective solution to your problem.
Best regards,
The C-Monetiquette team.
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Anne sophie P.
Rating: 2 out of 5
following a purchase from 10/08/2025
The labels peel off very poorly
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Response from Petit-Fernand
Hello Anne-Sophie,
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your satisfaction. Your feedback is valuable and will help us improve the quality of our products. We have just contacted you by email to resolve this issue.
Best regards,
The C-MonEtiquette team
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