Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

2 star reviews

Reset filters
S
Saskia M.
Rating: 2 out of 5
following a purchase from 21/08/2025
The perfect iron-on labels! However, the lunchbox and water bottles, the stickers come off, barely received unused... a bit disappointed
Translated reviews
Response from Petit-Fernand
Hello Saskia,
thank you for your feedback. We are sorry to hear about this issue with your order. We have just contacted you by email to find a quick solution.

Best regards,
Chiara, C-MonEtiquette
S
Sophie H.
Rating: 2 out of 5
following a purchase from 20/08/2025
The stamp is of poor quality. It leaves marks and my choice of writing makes it unreadable. I have already ordered from another site and it was perfect. So disappointed with the stamp. The labels are fine.
Translated reviews
Response from Petit-Fernand
Hello Sophie,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with C-Monetiquette did not meet your expectations. Your satisfaction is paramount to us. We are committed to contacting you as soon as possible to resolve this issue and offer you a solution.

Best regards,
Chiara, C-Monetiquette
V
Véronique L.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed to see that several labels came off after the first wash.
Translated reviews
Response from Petit-Fernand
Hello Véronique,

Thank you for your feedback and we are sorry to hear that you are experiencing issues with our labels. Your satisfaction is our priority. We have contacted you to quickly resolve your problem.

Best regards,
The C-MonEtiquette team.
F
Fésila S.
Rating: 2 out of 5
following a purchase from 20/08/2025
Fast shipping. But the font on the labels I received is very small compared to what is shown in the photo.
Translated reviews
Response from Petit-Fernand
Hello Fésila,

Thank you for taking the time to share your opinion. We are glad that the shipping was fast. Regarding the font size, we understand your disappointment and take your feedback very seriously. We always strive to provide an experience that meets our customers' expectations. Please feel free to contact us directly for any questions or assistance needed.

Best regards,
The C-Monetiquette team
V
Valentine M.
Rating: 2 out of 5
following a purchase from 19/08/2025
After more than a week of waiting, the return had already passed, I received labels from someone else with a different name. Too bad...
Translated reviews
Response from Petit-Fernand
Hello Valentine,

Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you received incorrect labels. Your feedback is valuable and we are committed to improving our services. We hope that the solution provided has satisfied you : )

Best regards,
The C-Monetiquette team
A
Audrey K.
Rating: 2 out of 5
following a purchase from 20/08/2025
I ordered it last year and was very satisfied, I reordered this year but the same quality when you lift the labels they tear a bit disappointed.
Translated reviews
Response from Petit-Fernand
Hello Audrey,

Thank you for taking the time to share your opinion. We are pleased to hear that you were satisfied with your first order. We take your comments regarding the quality of the labels very seriously, and we will work to improve this aspect. Your satisfaction is our priority, and we hope that the solution found will meet your expectations.

Best regards,
Alice C-Monetiquette
V
Vittoria V.
Rating: 2 out of 5
following a purchase from 20/08/2025
I have not received my order but they sent it again, I am waiting
Translated reviews
Response from Petit-Fernand
Hello Vittoria,

Thank you for your review. We are sorry to learn that you have not yet received your order. We are doing our best to resolve this type of situation quickly. We hope that the proposed solution has brought you complete satisfaction :)

Best regards,
The C-Monetiquette team
L
Lydia V.
Rating: 2 out of 5
following a purchase from 19/08/2025
First name and drawing much too small, this is not the first time I order yet and I have never had something so small
Translated reviews
Response from Petit-Fernand
Hello Lydia,

Thank you for your feedback. We are sorry to hear that the size of the first name and drawing did not satisfy you this time. Your opinion is valuable and will help us improve our products. Please feel free to contact us directly for any suggestions.

Have a nice day,
Camille C-MonEtiquette
B
Bénédicte L.
Rating: 2 out of 5
following a purchase from 18/08/2025
The labels peel off difficultly
Translated reviews
Response from Petit-Fernand
Hello Bénédicte,

Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our labels. Your satisfaction is our priority, and we take your comments very seriously. Please do not hesitate to contact us directly so that we can provide you with a solution.

Have a nice day,
Camille C-MonEtiquette
M
Marylise C.
Rating: 2 out of 5
following a purchase from 18/08/2025
Folder with bulk image not received from the notebook order and names. Missing labels. I have never been so disappointed with my order.
Translated reviews
Response from Petit-Fernand
Hello Marylise,

Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations. Your satisfaction is essential to us.

We hope that the solution provided by our customer service meets your expectations.

Have a nice day,
Camille C-MonEtiquette
J
Johanna A.
Rating: 2 out of 5
following a purchase from 17/08/2025
Bottle that leaks if it is not kept upright.
Translated reviews
Response from Petit-Fernand
Hello Johanna, thank you for your feedback. We are sorry for this issue with the bottle. We are contacting you to quickly find a solution.

Chiara, C-MonEtiquette
L
Laura V.
Rating: 2 out of 5
following a purchase from 18/08/2025
Hello, the lower staple is on the labels at the bottom left, as a result, a whole part of the labels is unusable... not professional
Translated reviews
Response from Petit-Fernand
Hello Laura, thank you for your feedback. We are sorry for this quality issue. We are contacting you to provide a quick solution.

Chiara, C-MonEtiquette
J
Julia R.
Rating: 2 out of 5
following a purchase from 18/08/2025
I only received half of the order placed... and I can't reach customer service
Translated reviews
Response from Petit-Fernand
Hello Julia, we are sorry for this inconvenience. We have already contacted you privately and the situation is now resolved.

Chiara, C-MonEtiquette
K
Kenza M.
Rating: 2 out of 5
following a purchase from 17/08/2025
Meh, not great printing, not very good quality
Translated reviews
Response from Petit-Fernand
Hello Kenza, thank you for your feedback. We are sorry that your experience is not completely satisfactory. We are contacting you privately to learn a bit more and find a solution.

Chiara, C-MonEtiquette
A
Alison A.
Rating: 2 out of 5
following a purchase from 16/08/2025
The labels came off after the first wash
Translated reviews
Response from Petit-Fernand
Hello Alison, we are sorry for this problem. We are contacting you privately to find a solution.

Chiara, C-MonEtiquette
G
Gaelle P.
Rating: 2 out of 5
following a purchase from 08/08/2025
Package received quickly and well packaged, but the labels come off after the first wash, despite following the instructions...
Translated reviews
Response from Petit-Fernand
Hello Gaelle,

Thank you for your feedback. We are delighted that you received your package quickly and well packaged. We are sorry to hear that the labels did not hold despite following the instructions.

To assist you, we have just contacted you to help you.

Have a nice day,
Camille C-MonEtiquette
A
Aline V.
Rating: 2 out of 5
following a purchase from 17/08/2025
The delivery went very well! However, the decorative label on the lunch box is already peeling off after 1 week of use....
Translated reviews
Response from Petit-Fernand
Hello Aline,

Thank you for taking the time to share your feedback. We are pleased that the delivery went well. Regarding the decorative label, we are sorry to hear that it does not meet your expectations. We take your feedback very seriously and will pass it on to our team to improve our products. Please do not hesitate to contact us for any further assistance.

Have a nice day,
Camille C-MonEtiquette
S
Studioplus Architectes T.
Rating: 2 out of 5
following a purchase from 16/08/2025
THE INK COMES OFF AND DOES NOT STICK ON CLOTHES
Translated reviews
Response from Petit-Fernand
Hello,

Thank you for your feedback. We are sorry to hear that you have encountered issues with our product.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
A
Ana L.
Rating: 2 out of 5
following a purchase from 06/08/2025
The print quality is not the same across the entire order. One sticker book is perfect and another has distorted and blurry typography.
Translated reviews
Response from Petit-Fernand
Hello Ana,

Thank you for taking the time to leave a comment.

I'm sorry to hear about this printing anomaly on your labels. We have just contacted you to assist you.

Have a good day,
Camille Petit-Fernand
M
Morgane J.
Rating: 2 out of 5
following a purchase from 14/08/2025
I have been ordering from this site for several years and I had never been disappointed, this year the labels are poorly pre-cut ... 100 labels that detach poorly from the pad and tear when pulled, a great waste of time and money.
Translated reviews
Response from Petit-Fernand
Hello Morgane,

Thank you for taking the time to share your experience with us. We are sorry to learn that your last order did not meet your expectations. The quality of our products is our priority, and your feedback is valuable in helping us improve. Your loyalty is greatly appreciated.

To assist you, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
S
Sonia M.
Rating: 2 out of 5
following a purchase from 15/08/2025
A wooden label is missing, my son won't have it for his backpack
Translated reviews
Response from Petit-Fernand
Hello Sonia,

Thank you for your feedback. We are sorry to learn that a wooden label was missing from your order.

We hope that the item we sent you as a replacement meets your expectations.

Have a nice day,
Camille C-MonEtiquette
C
Catherine D.
Rating: 2 out of 5
following a purchase from 14/08/2025
The process of ordering multiple sets with different names is confusing. Some of the labels peel off poorly or not at all! Otherwise, the pattern etc. is nice.
Translated reviews
Response from Petit-Fernand
Hello Catherine,

Thank you very much for your feedback. We are delighted that you liked the patterns, but we apologize for the confusion during your order and the issues with the adhesion of the labels. Your satisfaction is our priority and we will work to improve these points. We remain at your disposal if needed.

Have a nice day,
Camille C-MonEtiquette
N
Nathalie B.
Rating: 2 out of 5
following a purchase from 13/08/2025
I found the labels very expensive for only a few labels to print. But I had no choice because I needed them.
Translated reviews
Response from Petit-Fernand
Hello Nathalie,

Thank you for taking the time to share your opinion. We understand that the price may seem high for a small number of labels, but each product is designed with care to ensure quality and durability. Your satisfaction is our priority, and we hope that our labels will meet your expectations. Please feel free to contact us with any questions or suggestions.

Have a nice day,
Camille C-MonEtiquette
A
Alice M.
Rating: 2 out of 5
following a purchase from 14/08/2025
Several items are missing from the package, which I have not yet received after a week. It was intended for my son's return to school, and we had to buy elsewhere.
Translated reviews
Response from Petit-Fernand
Hello Alice,

Thank you for your feedback, and we are sorry to hear that your order is incomplete. We apologize for this anomaly.

We hope that the items we have sent you meet your expectations.

Have a nice day,
Camille C-MonEtiquette
C
Christelle S.
Rating: 2 out of 5
following a purchase from 13/08/2025
Unable to peel the labels, I had to peel the whole sheet to peel the labels, damaging and twisting them in all directions. Otherwise, the label itself was pretty.
Translated reviews
Response from Petit-Fernand
Hello Christelle,

Thank you for your feedback, and we are sorry to hear that you encountered difficulties with our labels. We place great importance on customer satisfaction and take your comments very seriously. We are sincerely sorry for this anomaly.

Please feel free to contact us directly for any assistance.

Have a nice day,
Camille C-MonEtiquette
P
Pauline C.
Rating: 2 out of 5
following a purchase from 12/08/2025
Sticker removal tool. They were poorly pre-cut.
Translated reviews
Response from Petit-Fernand
Hello Pauline,

Thank you for taking the time to share your experience. I just sent you an email. :)

Sandra
C-MonEtiquette
M
Magali H.
Rating: 2 out of 5
following a purchase from 12/08/2025
Thick labels very difficult to detach, I do not recommend at all
Translated reviews
Response from Petit-Fernand
Hello Magali,

Thank you for sharing your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and allows us to improve our products. We have just contacted you to find a quick and effective solution to your problem.

Best regards,
The C-Monetiquette team.
A
Anne Sophie P.
Rating: 2 out of 5
following a purchase from 10/08/2025
The labels peel off very poorly
Translated reviews
Response from Petit-Fernand
Hello Anne-Sophie,

Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your satisfaction. Your feedback is valuable and will help us improve the quality of our products. We have just contacted you by email to resolve this issue.
Best regards,
The C-MonEtiquette team
M
Marine B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The water bottle is pretty but of poor quality because it leaks. Moreover, I expected the graphics and name to be engraved while they are stickers.
Translated reviews
Response from Petit-Fernand
Hello Marine,

Thank you for your feedback. We are glad that you like the water bottle, but we are sorry to hear that it leaks. Your comments on the graphics are valuable and we will pass them on to our team. However, we assure you that it is a print directly on your product and not stickers.

Our customer service is at your disposal.

Have a nice day,
Camille C-MonEtiquette
T
Tess M.
Rating: 2 out of 5
following a purchase from 01/08/2025
Defective ink stamp Ink smudges in the corners Soaks through clothes
Translated reviews
Response from Petit-Fernand
Hello Tess,

Thank you for taking the time to leave your review. We are sorry to hear that the ink stamp you received does not meet your expectations. Your feedback is valuable and helps us improve the quality of our products.

We have therefore sent you replacement stamps for the defective ones :) We hope they bring you complete satisfaction.

Best regards,
Alice from C-Monetiquette
P
Paul C.
Rating: 2 out of 5
following a purchase from 13/06/2025
Bought 100 iron on labels, 7 of them have already fallen off my kids clothes and they have only been back to school for less than a week. Washed at 40 degrees and ironed on as instructed. Gave 2 stars as they look nice but they just won’t stay on.
Response from Petit-Fernand
Hello Paul,

Thank you for your feedback. We’re sorry to hear about the issues with the labels. Please reach out to our customer service team, and we will gladly assist you in resolving this. Your satisfaction is important to us.

Best regards,
Giulia Petit-Fernand Team
H
Hélène R.
Rating: 2 out of 5
following a purchase from 11/08/2025
A little disappointed with the ink stamp for marking clothes. It is not practical and does not show up very well.
Translated reviews
Response from Petit-Fernand
Hello Hélène,

Thank you for your feedback. We are sincerely sorry to hear that the ink stamp did not meet your expectations. Your satisfaction is important to us and we take your comments into consideration to improve our products. Please feel free to contact us directly for any assistance or suggestions.

Have a nice day,
Camille C-MonEtiquette
G
Gwennaelle L.
Rating: 2 out of 5
following a purchase from 11/08/2025
The labels are impeccable. However, the personalized sticker on the lunch box is poorly stuck and will not hold up well against washing. (the lunch box is therefore too expensive compared to the quality of the adhesive)
Translated reviews
Response from Petit-Fernand
Hello Gwennaelle,

Thank you for your feedback and we are delighted to hear that you are satisfied with the quality of our labels. We take note of your comment regarding the sticker on the lunch box and the adhesive. Your satisfaction is paramount to us, and we will closely examine this situation to make the necessary improvements.

We have just contacted you to resolve this issue quickly.

Best regards,
The C-Monetiquette team
S
Sandra A.
Rating: 2 out of 5
following a purchase from 10/08/2025
Usually, I am satisfied with my purchases but this time, very disappointed!! The colors received are not the ones originally ordered and the font size is too small on some labels. Quite disappointed
Translated reviews
Response from Petit-Fernand
Hello Sandra,

Thank you for your feedback. We are sorry to hear that your last order did not meet your expectations. Your satisfaction is essential to us, and we take your comments very seriously. We have just contacted you by email to resolve your issue as quickly as possible.

Best regards,
Alice C-Monetiquette
K
Karen C.
Rating: 2 out of 5
following a purchase from 11/08/2025
I was disappointed with the tasting box which is poorly glued.
Translated reviews
Response from Petit-Fernand
Hello Karen,

We are sorry to hear that the tasting box does not meet your expectations. Your feedback is valuable and will help us improve the quality of our products.
We invite you to contact us through our website. We will help you. :)

Have a nice day,
Sandra
The C-MonEtiquette team
A
Adeline B.
Rating: 2 out of 5
following a purchase from 10/08/2025
Very disappointed with the quality: on my two lunch boxes, one had a decorative film that was peeling off and the other had a broken clasp. Customer service only replaced one box, but the new one arrived already scratched and dusty. I do not recommend
Translated reviews
Response from Petit-Fernand
Hello Adeline,

Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to learn that the quality of our products did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.

We are currently examining these quality issues to improve our products and services. Please do not hesitate to contact us again so that we can find a satisfactory solution for you.

Thank you for your understanding and we look forward to serving you better in the future.

Have a nice day,
Camille C-MonEtiquette
M
Marie L.
Rating: 2 out of 5
following a purchase from 10/08/2025
Stapled lots on the labels = unusable labels and removing the staple damaged the labels
Translated reviews
Response from Petit-Fernand
Hello Marie,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the labels. Your feedback is valuable and will help us improve our products.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
R
Ruken P.
Rating: 2 out of 5
following a purchase from 06/08/2025
The heat-adhesive labels do not hold at all despite following the steps
Translated reviews
Response from Petit-Fernand
Hello Ruken,

Thank you for your feedback. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Customer satisfaction is our priority and we would like to understand your situation to provide you with a solution. To this end, we have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
M
Melany S.
Rating: 2 out of 5
following a purchase from 29/07/2025
I ordered 3 different stickers, one sticker variant is neither as per the text nor the item as ordered.
Translated reviews
Response from Petit-Fernand
Good day, Melany,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
C
Conny G.
Rating: 2 out of 5
following a purchase from 29/07/2025
I thought they were prettier in color, unfortunately not bright enough, they looked better when ordered.
Translated reviews
Response from Petit-Fernand
Good day,
We are sorry that your order did not meet your expectations. Please do not hesitate to contact us by email so that we can assist you further.
Have a nice day,
Customer Service EsIstMeins